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How Candidates Can Stand Out (in a Good Way)

May 13, 2009

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Candidates in all searches, administrative and faculty alike, are inevitably confronted with variables that they cannot control, most notably the strength of their competition and the chemistry between each candidate and the hiring committee. Indeed, it is not uncommon for search committee members to believe that their pool contains several people who could effectively fill the position and yet find themselves drawn especially to one of them. The same phenomenon occurs when finalists come for campus visits.

Because every campus has its own culture, its own traditions, even its own idiosyncrasies, the notion of fit is real. Although I recognize that some committees may hide behind the term “fit,” using it to justify decisions based on biases rather than substance, my own experience has been that most committees are genuinely committed to fairness. Nevertheless, even though candidates consistent in their presentation and how they answer questions at two different interviews, they may impress those on one campus but fail to connect with those on another. For example, I have observed finalists whose independent spirits and confidence appealed to one campus whereas those on a second campus interpreted such independence and confidence as arrogance. I’ve seen presidential candidates with the “vision thing” excite one campus with their ideas and seem presumptuous to a different institution.

When a campus reacts negatively to candidates, I tell the candidates that they were fortunate to learn that the match wasn’t right prior to their taking vows and that if something seemed a problem at the courtship stage, it almost certainly would become a major source of tension once the relationship was consummated. A case in point: Recently, two finalists for a presidency at a private liberal arts college presented comparable views about the role of athletics in such a setting. The campus reacted negatively to the first finalist and embraced his competitor. The difference was not in the substance of what each person said but in the style in which they discussed the issue. The second candidate simply came across as reassuring as well as candid, and this campus was seeking reassurance.

Despite such variables, candidates do have a great deal of influence on how they are received. An early favorable impression generally persists. Specifically, candidates can have an impact on the outcome of a search by: carefully shaping their application materials; strategically selecting their references, asking those references for permission to be listed and describing the job to these references; developing good questions; preparing effectively for the interview and projecting genuine interest in the position and the institution.

A surprising number of candidates seem cavalier about their applications, submitting uninspiring letters of interest and less than coherent c.v.’s, providing lists of references who don’t know the candidate well enough to describe their performance, asking only pedestrian questions, coming to an interview unprepared and confessing ambivalence about being a candidate.

So what specifically can candidates do to make themselves stand out? What follows are several suggestions along with some cautionary tales.

1. Cover letters matter a great deal. Committees remember well-written, interesting and even inspiring letters in which candidates describe in compelling terms how their experience and credentials translate to the position being sought. Successful letters also explain why the writers are interested in the institution, why they are applying at this moment in their career and why they would be effective.

Such letters document what it is in the candidate’s background that would appeal to the search committee. For instance, if the college has made it clear that it wants its next president to have the capacity to be a successful fundraiser, even if the candidate has never solicited an individual gift, he or she should highlight any relevant experiences, such as writing grant proposals, participating in the cultivation of gifts and speaking to the alumni, prospective students and community groups on behalf of the institution. Candidates should describe any fundraising that they have done as members of nonprofit boards or at previous institutions.

I also recommend that candidates “name their demons,” i.e. that they address in the first few paragraphs of their letter any issues that they anticipate might be of concern to the committee. If they have only been in their current job for two or three years, committees will want to know why they are considering a move. A clear and crisp explanation in such a circumstance is important. If their experience has been only in public institutions and they are applying for a job at a private college (or vice versa), they should explain why they believe they could successfully make that transition and why they think doing so would be desirable. If they have a few years unaccounted for in their c.v., they should briefly explain the reasons for the hiatus. Committees today understand such breaks from professional pursuits, for example, for such personal activities as child-rearing, caring for an ailing relative, traveling, etc.

Writing an excellent letter takes care and time. It demands that candidates learn all that they can about the college or university by reading and thinking about not only the ad and the institutional profile but also pertinent materials on the college’s Web site.

In contrast to letters that are tailored to the position, nothing alienates a committee more than receiving what I think of as a “generic” or “to whom it may concern” letter, i.e. an all-purpose letter that candidates have prepared to send in response to every ad that strikes their fancy (and some that do not). Those of us who serve as search consultants know of a number of perennial candidates whose stock letters arrive usually within a day or two of the ad’s appearance. These letters tend to follow the same pattern. They begin and end with a paragraph that mentions the hiring institution’s name, but in the body of the letter they focus exclusively on their self-perceived strengths and accomplishments without regard to the college or university. Such letters typically end with a reiteration of how much the candidate wants the position.

My own favorite example of the dangers of such an approach came from a candidate who submitted her template by mistake. Her letter of application therefore began:

Dear [name of chair of search committee],
This is to apply for [name of position] at [name of school]. I am sure that I would be a great [name of position] at [name of school]. Indeed, I have spent my life preparing to be [name of position] at [name of school].

This application provided the committee with some welcome comic relief, but its members had no interest in the candidate.

Then there are the candidates who don’t use the “replace” function on their computers when they send variations of the same letter to multiple institutions. Recently, the presidential search committee for what I’ll call X College received a letter of interest which did name X College in the first paragraph but ended by declaring the candidate’s hope to become the next president of an altogether different but competitor college that was also looking for a president. The committee decided that it wanted a president who was attentive to detail.

2. Candidates should also pay attention to their c.v., again tailoring what they include to the position at hand. For example, candidates for administrative positions do not need—in contrast to candidates for a faculty position--to provide a list of every paper they have presented and every conference they’ve attended although they might list a sampling of important ones under such headings as “Selected Presentations” and “Selected Conferences.” They should also understand, especially for administrative searches, that non-academic committee members are accustomed to crisp resumes and will out of hand reject those candidates whose c.v.’s are excessively long. The candidate who submitted a 58 page resume occasioned a good deal of comment but committee members rejected him for having poor judgment, with most admitting that they had stopped reading after the first five pages.

Committees do want to see dates on c.v.’s, and so when candidates omit the dates of their degrees or the positions they’ve held, committee members become distracted trying to figure out those dates. Their assumption is generally that candidates do not want to reveal their ages but the omission of dates attracts more attention that the dates would. Candidates today should be reassured that committees are willing to look at candidates regardless of their age, believing that 60 really is the new 40. In fact, in 2006, 49.3 percent of presidents were 61 or older.

Effective c.v.’s very quickly tell their readers the most salient facts about the candidates: when and where they received their degree and in what area, the positions they’ve held (beginning with their current job and working backwards) and any important professional accomplishments. If applicable, committees want to know for example about fundraising experience and any major grants/gifts received, about how effectively the candidates can tell the story of their institution, about their facility with budgets and about their service to their community. At the same time, the c.v. should not simply re-state the information in the cover letter.

Committees tend to think poorly of candidates who use the term “ABD” in their c.v. as if having done “all but the dissertation” is akin to earning a conferred degree. In this case, more information is better. For example, the c.v. might include a category for “Graduate Work” which notes whether the coursework and/or exams required for a doctorate have been completed, the status of the Ph.D. dissertation and its expected completion date, if there is one.

3. When an ad calls for a list of references, candidates should again think carefully about the nature of the position being sought. For a faculty position, selecting professors and colleagues makes sense. If the position is the chief academic officer, it would again be important to have a few faculty members but also some administrators. If the position is the presidency, then it would be wise to include not only faculty members and senior administrators but also some board members with whom the candidate has worked.

Some candidates seem to believe that if their c.v. includes the names of extremely prominent people, committees will be impressed. They are right, assuming that those prominent people can actually speak knowledgeably about the candidates. Last fall I worked with a candidate who provided a list of nearly twice as many names as the ad requested, most of them major public figures. He had not alerted these references to the fact that they would be called. More than half of them either didn’t remember him at all or remembered meeting him at a conference, in most cases some years ago. Not only did the committee not learn about the quality of his work, they ended up questioning his integrity.

Whether the references are prominent or not, it makes great sense for candidates to ask people permission to list them. It also makes sense for the candidates to provide the reference with a brief description of the job being sought and some insight into why the position attracts them.

4. Search committee members almost always take great pride in their institutions, and they want to hire people who seem genuinely interested in them. Thus, one promising candidate lost support when she told the search committee that she had asked someone to drive her the several hours from her home to the interview so that she could read the materials in the car. Although it turned out that this candidate had previously done her homework, the committee assumed that she had not.

On a more positive note, committees are impressed by candidates who come to interviews expecting not only to be asked questions but who have formulated their own probing questions. In fact, without exception, the successful candidate in every administrative search I’ve done has asked — from the beginning of the process — the most interesting questions. (Note: Candidates in searches facilitated by a consultant should take advantage of the consultant who should be available to them either to answer questions or to find out the answers.)

Finally, candidates should be sure before they accept an invitation to an interview that, barring the unforeseen, they are genuinely interested in the position. This doesn’t mean that they by agreeing to an interview, they are agreeing to take the job, but it does mean that they have come to terms with such critical questions as these: Would my spouse or partner be willing to move to this new location? Does the location work for me? Am I sure that I want to do the work that the position will require?

Sadly, I have seen candidates disqualify themselves because they said things like the following:

  • "I haven’t talked to my spouse about this move, and I’m not sure whether he will be OK with it."
  • "I think that moving will prove to be too much of a problem for our son but if I’m offered the job, my wife and I will think long and hard about it."
  • "I do have a concern about moving to the Midwest since I can’t imagine living anywhere but on one of the coasts."
  • "I’m not sure that I want to be a dean, but I thought that this interview might help me make up my mind."
  • "I probably wouldn’t have come for this interview but the search consultant was so persuasive that here I am."

Being a candidate is hard work. It is time-consuming and often emotionally taxing. Yet, those candidates who see their candidacy as an opportunity to understand a college or university’s story and to tell their own story in a way that attracts the institution often advance to the level of semi-finalist or beyond. In these instances, almost all of them tell me, even if they ultimately are not offered the job, how much they learned through the process about higher education, about the institution in question and most of all about themselves. In the best of all worlds, they and the college have been enriched by their encounter.

Susan Resneck Pierce is president emerita of the University of Puget Sound, president of SRP CONSULTING and senior consultant for Academic-Search, Inc.

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Comments on How Candidates Can Stand Out (in a Good Way)

  • Being a candidate IS hard work!
  • Posted by Catherine , LRC Director at Cape Fear Community College on May 13, 2009 at 8:15am EDT
  • Amen to the statement that "being a candidate is hard work." It is hard work. It's also time consuming--from the earliest steps of reviewing job ads and researching institutions, through updating the CV and tailoring a cover letter, and then to interviewing (sometimes more than once) and the post-interview. While some moments can be energizing, it can also be exhausting...and most of the time we're doing this on top of our "day job"!

  • Excellent
  • Posted by David Ferraro , Senior Recruiter at Virginia Tech on May 13, 2009 at 9:00am EDT
  • A well thought out article with the correct undertone -- which alludes that candidates must take advantage of every available opportunity to distinguish themselves, in a favorable light, at every step in the hiring process. In periods of economic decline, there are simply so many exceptional candidates in competition -- that to miss critical details in your cover letter, C.V., and References will certainly end your chances early.

  • How do Search Consultants influence the search?
  • Posted by Curious on May 13, 2009 at 9:45am EDT
  • I have always wondered about the role of academic search consultants. Because many of them have previosuly served as administrators, accreditation evaluators and the like, it is natural that they have cultivated a network of people whom they would probably want to support and place. It is hard not to think that when search consultants are involved the search process is already biased in favor of those whom they know through this network. I know that some of the best qualified people do not even bother to apply for a position that engages search consultants because of this perception (reality?) of bias. At the very least, the role of academic search consultants is less than transparent. What do they actually do to aid the search and how do they influence the process? The author of this article would do the readers a huge favor if she would write another article clearly explaining the role of serch consultants and how a potential candidate might work with a search a consultant.

  • Good, but unfortunate advice
  • Posted by Jim on May 13, 2009 at 9:45am EDT
  • President Pierce's words of wisdom about applying for a senior administrative position are well-considered and right on target. But interestingly, none of the candidate traits and strategies she mentions actually point the ability of the candidate to be a good leader. It is all about packaging, and that fact points to the flaws of the traditional academic search process.

    In campus presidential searches for example, search committees typically have 12-20 members, carefully chosen to reflect the composition of the university community. In addition to being gender and racially balanced, the committee will have undergraduate and graduate students, tenured and untenured faculty, humanists and scientists, alumni, members of the local community, secretarial and clerical staff, and so forth. The large majority of committee members will know virtually nothing about the presidential position or the strategic and administrative skills that the job actually requires.

    When search committees are chosen to send a message mostly about democratic inclusiveness, and when members lack substantive knowledge about administrative leadership, they understandably gravitate toward genial, upbeat candidates who remember their names, have done their homework, and have good interviewing skills. But mostly, they look for candidates who won't offend the constituency represented by each committee member. This process is especially effective at weeding out strong, decisive candidates in favor of those who give bland, cautious answers that affirm the status quo and threaten no constituency.

    Candidates who believe, for example, that the faculty union harms the university's faculty recruiting efforts, or that the basketball program undermines the university's reputation, or that fraternities create an anti-intellectual student environment, or that the goal of recruiting "star" professors hasn't a realistic chance of succeeding, or that expectations about fund-raising are overblown, will be careful to steer clear of such topics. Instead they will mouth platitudes about their commitment to shared governance, their "open door" policy for students, their love of intercollegiate athletics, etc.

    Much has been said about weak leadership in academia, especially in an era when the external environment is changing rapidly and placing campuses under extreme stress. Unfortunately, the traditional academic search process is often most effective at screening out precisely those candidates who could move the institution forward.

  • Job applications
  • Posted by formerccpres on May 13, 2009 at 9:45am EDT
  • This is, indeed, a correct and thorough review of how to apply for a job as president (or anything else). However, it is my humble opinion that if an applicant doesn't already know and practice these things, he or she really isn't ready to be president of a college.

  • Hard work (not to be done at work)
  • Posted by Master of None on May 13, 2009 at 10:45am EDT
  • This is a captivating and concise article to which I would add only a footnote about candidates being detail-oriented: do your homework, applications, screening interviews, etc. off the clock and off site. As a frequent search committee member/chair, I find that too many candidates still use their present institution's stationery for cover letters, participate in phone interviews from their office (occasionally with interruptions from colleagues or staff, no less), and/or respond to our occasional e-mail inquiries not only from their institutional e-mail accounts, but also during regular work hours. There is a basic question of integrity associated with such practices--perhaps not worth an article itself, but sometimes candidate job search behaviors are interpreted by search committee members as indicative of the behavior which can be expected if the candidate is hired. Will s/he using institutional resources appropriately? Searching for the next job upon arrival?

    During my own last successful senior executive search, I used a cell phone and home phone exclusively, a benign e-mail account (i.e. myname@email.com), did phone interviews from home early or late (depending on time zones)--a few times at lunch in quiet corner of a coffee shop, and conducted all of my written correspondence during off-hours. As for interviews with required travel, I used earned vacation. Some candidates' decisions and practices are dependent upon their present work environment. My retrospective article would be titled "Prison Break: Escaping the Higher Ed Bully (or Hell)." It is very doable, but some of the nuances are different. I wish everyone who is presently on the market the best of outcomes and transitions.

  • "Fit" Serves to Counter Democracy
  • Posted by G. Tod Slone on May 13, 2009 at 12:15pm EDT
  • The notion of “fit” is a despicable one and should have no place at all in academe, especially in public colleges and universities, where supposed diversity of ideas and behavior are encouraged and expected to co-exist. “Fit” and its co-trait “collegiality” both serve to assure a certain like-mindedness, one that clearly serves to protect mediocrity, to counter democracy, and to clearly reduce the possibility of real vigorous debate, democracy’s cornerstone. The notion of “fit” is good for business, but terrible for democracy. That should have been the first point made by the author, as shocking as it might be to the academic community. The second point should then have been the observation that the notion of “fit” is rampant in academe and, because of that, so is rampant sameness of PC ideology and sameness of rejection of vigorous debate and hardcore criticism. The third point then should have been the author’s: since the notion of “fit” exists and is rampant, play with it, succumb to it. Your career will depend on it! But the author should have implored readers to also keep point one always in mind and, as ones citizen responsibility, always try to diminish “fit” wherever possible by educating others with its regard. “Fit” belongs in business, not in academe. What academe needs are criminal record checks, not three letters of recommendation, those certifications of “fit.” Finally, “fit” clearly counters the Supreme Courts 1949 argument (Terminello vs. Chicago) that "[A] function of free speech under our system of government is to invite dispute. It may indeed best serve its high purpose when it induces a condition of unrest, creates dissatisfaction with conditions as they are, or even stirs people to anger. Speech is often provocative and challenging. It may strike at prejudices and preconceptions and have profound unsettling effects as it presses for acceptance of an idea. That is why freedom of speech, though not absolute… is nevertheless protected against censorship or punishment..."

     

    G. Tod Slone, Founding Editor

    The American Dissident, a Journal of Literature, Democracy & Dissidence

    A 501 c3 nonprofit organization providing a forum for vigorous debate, cornerstone of democracy,

    And for examining the dark side of the academic/literary established-order milieu

    www.theamericandissident.org

    1837 Main St.

    Concord, MA 01742

  • Great Article; Two Comments on Comments
  • Posted by HR Guy on May 13, 2009 at 5:45pm EDT
  • I heartily agree with Master of None's comments on the importance of doing your search on your own time and your own dime and not that of your current employer. This is especially true if you are employed at a public institution.

    I'm afraid I must dissent from Mr. Slone's comments objecting to the concept of someone being a "fit" with the institution. Being able to work and play well with others is a requirement from kindergarten through university president. Being a fit with the prospective employer is very important. After all, the person is being hired to represent and perform the work the employer needs to have performed. The employer doesn't need or want someone who is going to do his own thing.

  • comment for HR guy
  • Posted by CL , Vice President for Enrollment at Northland COllege on May 14, 2009 at 9:45am EDT
  • Using college stationay is silly and unprofessional but using your work email does not infer that you are applying for jobs on your employer's time. Most of us work many hours each evening at home and keep our work email address open to deal with emails as they come in. When it is time to apply for a job, I use both work and personal email addresses on my cover and resume. The work email is a quicker way to reach me becuase I am always working.

    I confess to submitting resumes from my work address to encourage the initial response of 'we have received your application' to come to the address that I have on at all times. I write the resume at home where I have no distractions.

    I find it ironic that we are all reading and responding to this article and its comments on how to apply for senior level jobs, and that appearantly is not a waste of our employer's time.

    hmmmmmm.

  • Effective Techniques for Job Interviews
  • Posted by George Patsourakos , Retired Administrator at Harvard University on May 14, 2009 at 1:30pm EDT
  • This is an excellent article on important interview techniques for job seekers. I would like to add a couple of other factors that might enhance an interviewee's chances of being selected for a job. First, good grooming is important. Men should wear a dark suit or sportcoat with a necktie, while women should wear a suit -- but not a pantsuit -- with toned-down colors. Second, if a job candidate has not heard of a selection being made within eight to ten days after the interview, that candidate should call the person responsible for the selection, primarily to indicate that he or she is still interested in the position. Such a call will convey that this candidate is still seriously interested in the position, and might even have an impact in selecting this candidate if a later decision is made.

  • Bein a candidate is hard work
  • Posted by Academic V"P on May 14, 2009 at 3:30pm EDT
  • President Reznick's comments are very helpful. But I would also add that there are obligations by the Search Firm (and the Search Committee) to candidates who play by her rules. Having been a candidate for a number of VPAA jobs (successfully) and some Presidencies (not yet successful), I have dealt with search firms who have sought me out as "a really good fit." Only later have I learned that I am the "chick candidate" to balance out their array of people, amd that the committee would never hire a woman. Then there was the search where a member of the search committee was chosen for the position! I have had other interviews where things were misrepresented as well...and some where the Search firm took inordinate amounts of time to get back to me. I know that Search committee's ideas about their candidates can change as they interview, but candidates who do all the things that are proscribed in Reznick's article also deserve to be treated with dignity and respect.

  • Posted by HR Guy on May 14, 2009 at 5:30pm EDT
  • CL, sending a job search e-mail from your work address is not just a matter of abusing your employer's time, it's also abusing your employer's IT resources and reputation (e.g., their Internet connection, their e-mail system, the prestige of their "@"address, etc.). I work on the admin side of things (in HR obviously) and I routinely have to discipline employees who have abused our internet and e-mail to send non-business related or personal items that have caused offense somewhere down the line. Misuse is a matter of concern because not only is the employee's name attached to it but also that of his/her employer.