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Take a Walk on the Wired Side

May 11, 2009

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Summer is coming, a time in which many colleges seek instructors to teach online courses. These are cash cows for campuses, a way to enhance the revenue stream without having to keep facilities open. (Or better yet, making those facilities available for outside groups to rent.) Math, business, and computer science professors have blazed the trail, but online teaching remains problematic in word-heavy disciplines such as the humanities, and it has a mixed record in hands-on laboratory-based sciences. (Biologists often complain that computer simulations are, at best, simulacra.) Teaching online can be rewarding, but be wary before you agree to tackle such a course.

There are several seemingly counterintuitive experiences I’ve had with online courses. In summary:

  • Older students generally perform better than younger ones.
  • The range of achievement is much narrower.
  • Online courses work best when they mirror live classes.
  • Discussion is generally more robust online.
  • An online course definitely will not run itself!

Younger students love the idea of online courses, but they are often the worst students -- despite their greater facility with technology. Yahoo! runs ads for “Why online college is rocking,” and that’s part of the problem. Online education is being sold as if it’s for everyone, when those finding real success are those who are self-motivated, highly organized, and in possession of well-developed study habits. And how many of your young undergrads fit that profile? Younger students approach online classes as if they’re just another “cool” thing to do on the Web. Be prepared to badger them if you want them to get through your course.

Accept the reality that many won’t. My live classes generally have grade distributions that look more or less like a bell curve; my online grades are more analogous to an EKG readout: lots of spiky As and Bs, quite a few Fs, and very little in between. The Fs generally go to those who disappear around the first major assignment.

The best way to limit the number of poor grades is to dissuade weaker students from entering and the way to do that is to set the same high standards as you do in traditional classes. Mirror that model as much as possible with a robust syllabus, airtight deadlines, vigorous assignments (spelled out in advance), regular lectures, and expectations that students must participate in discussions.

One of the pleasant things about online courses is that you will get more discussion than in most live classes. Students tend to post longer remarks and respond to each other in greater depth. Objectively speaking, there is much justification for assigning discussion grades in an online course and you’d do well to make it a major component of the final grade.

Don’t believe anyone who tells you that online teaching is easy once you get your course “set.” First of all, it will take you awhile to master the vicissitudes of whatever Web-based program your school uses. I’ve used four now and their logics are about as interchangeable as AC adaptors. Second, expect to spend more time preparing for an online course. You can’t “massage” anything online; every word you post must be clear, every assignment must be self-explanatory, and each learning module must be 100 percent self-contained. You don’t have the luxury of the routine self-adjustments that you can do in the classroom. You will also spend more time doing gate-keeping tasks such as checking to see who hasn’t logged in for awhile, contacting wayward students, and redirecting discussions. In addition you’ll burn more hours grading as students won’t be around to discuss their evaluations; hence your written feedback will be more extensive.

If you decide to give online teaching a try, here are some suggestions:

  • Discuss pay upfront.
  • Own what you post.
  • Be careful of copyright law.
  • Make sure your assignments are doable.
  • Don’t plan on synchronous learning.
  • Limit text-heavy lectures.
  • Be very active in discussion.
  • Set guidelines on posting.
  • Have a plan to deal with inappropriate postings.

On many campuses online teaching pays less than live teaching, or pays by the student. There’s a lot of work involved and you need to evaluate how much your time is worth. In many cases the rate of pay is pegged to attracting a minimum number of students, but the online coordinator will offer to allow the course to go forth at a lower pay rate for under-enrolled classes. My standard is that I won’t teach for less than I could earn doing comparable amounts of freelance writing.

Trust me on this as I once got burned: Don’t touch the class unless you own everything about it. I once developed an online class, taught it successfully several times, and saw it farmed out to a new hire on the grounds that the department “owned the course.” I had to go through my union to assert ownership of my content. Of course by then the new hire had already seen all my lectures, assignments, and course structure.

Don’t violate copyright laws by posting pictures you rip from Google images, texts from the Web, etc. It’s fine to post links to these, but there have been cases of professors being sued for online copyright violations.

Assume that your students will consult online sources to complete their assignments. This means spending a lot of time surfing to make sure those sources exist. Be proactive and teach students how to evaluate online sources. You’d also be wise to anticipate what I call “Googleygoop,” the frivolous way in which Google privileges commercial and popular sites over substantive ones. Searchers seldom go more than three screens in to find information, so you need to teach online search skills. (Few students even know about Google Scholar, for instance.)

The last time I taught my online “Folk Music and American Social Protest” course I had a student who was in a Costa Rican rainforest. Once a week he hiked to a village with an Internet café and did his work. The moral is that you’re likely to do asynchronous teaching so you might as well surrender to that reality.

Online teaching is more than just posting written lectures. Few professors enjoy reading 15 pages of text online and neither will your students. Check out programs such as Movie Maker and iMovie and consider combining short video lectures with short posted text. I also add things such as (legal) music clips to my site, require students to buy a DVD series, and give them assignments that require them to leave their computers. (One is to attend a concert and review it.)

You should participate in online discussion forums to send the message that participation matters. Structure the discussion, but don’t dominate. I like to ask short follow-ups on student posts. (“Bill raises an interesting point here. What do you folks think about….?”) I also play Devil’s advocate a lot. When it adds to the thread, I’ll be gently critical as well. (“Hmmm. I wonder if we’re on the wrong track here. What if we consider….?”)

The first time I taught online I left discussion threads open the entire semester. That created a logistical nightmare in which students were posting to weeks-old discussions. Set guidelines on how long a thread will remain open for comment. I find that closing it one week after the topic was assigned is plenty.

Finally, you’ll have to be a bit of a school marm at times. Set guidelines about how to post appropriately. I ban all personal attacks. You can say “I disagree that commodity fetishism explains the folk music revival,” but you can’t say, “Florence is wrong about ….” Still, chances are good you’ll have to do some offline interventions. Sarcasm and irony often come off wrong on the screen. So does intellectual showboating. Usually a simple email exchange resolves these matters but don’t hesitate to remove comments that stray beyond the Pale.

Good luck. Have fun. And take a vacation when you’re finished!

Other Sources:

1. See Michigan State’s guide to online teaching.

2. Belinda Lazarus’s study on how much time is involved. (Note: This data comes from 1999, though much of which she argues remains relevant. In my view, however, her sample underestimates the time required.)

3. Peggy Minnis discusses her experiences teaching environmental science online.

4. Ten solid tips from Judith V. Boettcher.

5. You can view a University of Wisconsin online course in education. (Note: In my view this course is too heavily text oriented.)

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Comments on Take a Walk on the Wired Side

  • Other suggestions
  • Posted by R. M. Rose on May 11, 2009 at 9:15am EDT
  • Rob offers some good tips, but there's one area of concern. "Online courses work best when they mirror live classes." seems in conflict with the later "Don’t plan on synchronous learning." The research into online education shows that asynchronous high quality online courses follow a different pedagogy than traditional on-ground courses. Don't force an instructional pedagogy designed for synchronous learning into an asynchronous approach.

    Also, though I really like the examples of Rob uses for his discussion moderation, unless you want to burnout quickly, don't try to insert yourself everywhere. Set up discussion so the students are interacting with each other on topics you've assigned, rather than having them interact with the instructor. Then you post strategically, using Rob's suggestions.

    Note the changes in K-12 education. Now over40 states have state-sponsored online (virtual) school programs, and over a third of high school students are taking some form of online course. Three states now have a requirement that they must have an online learning experience to graduate from high school. Expect more and more of the younger students to be very familiar with online courses.

    Another resource that provides some of the basic information when planning to teach online is: Essential Elements: Prepare Design and Teach Your Online Course (http://www.atwoodpublishing.com/books/180.htm)

  • Another Caution
  • Posted by V E McLure , Professor/English on May 11, 2009 at 12:15pm EDT
  • As a 10 year veteran of online classes, I want to first commend the author for his cogent comments. They are excellent. I would also like to add another caution. Too many administrators have never taught, or even carefully looked at, an online course. They have no clear idea what goes into teaching and administering one. They assume, in many cases, that we put the material up and then sit back and watch YouTube while the computer does all of the work. Obviously, nothing could be more wrong. I had an administrator say, "Let's put 70 students in each of the freshman composition online sections. We don't have to worry about how many chairs are in a room, after all." And, the instructor was to teach 4 of those sections - with 70 students each and at least one other class. This is the mentality of some administrators. They don't have to worry about the number of desks in a room, so put as many students in as possible.

    Part of the education in online learning needs to be directed towards administrators. They are the ones, ultimately, who control who is in the classes and how many of them there are. They are the ones who set the tone ("online is easy" or "online isn't for everyone"). They are the ones who, unfortunately, often set both our students and us up for failure by putting too many students who are not appropriate students for online classes in those classes. Then, no matter how hard we work, we take the blame when our retention numbers are horrible. Are there people teaching online classes who shouldn't be? Of course. There are people teaching in the classroom who shouldn't be. That's the way of the world. However, when the administrators see online classes only as "cash cows" and set up an atmosphere in which advisors/counselors/whatever are encouraged to put any and all students into online classes, whether those students are suited to those classes or not, then no one wins. It does not matter how well prepared the professor is or how fabulous the course is. If 50% of the students are not suitable for the class, then the retention/failure rate is going to be very high. And, unfortunately, too many times, the professors take the blame for that. Until the culture changes, we can all produce brilliant courses, but we must all be prepared to take the brunt of the blame when things don't work the way others think they should.

  • Posting photos
  • Posted by Mike , Associate Professor, Department of Business Administration at Northeastern State University on May 12, 2009 at 9:30am EDT
  • Posting photos or videos in online courses is no different than showing a photo or video in a classroom as long as the online course is password-protected. The password protection limits access and makes the course like a restricted classroom, meaning photos, videos, music, whatever, are governed by fair use standards for educational purposes.

  • Posted by Greg on May 12, 2009 at 3:30pm EDT
  • tsk! tsk! all this and not a word about access for those with disabilities or universal curriculum.

    Greg

  • Ejournal search-engine
  • Posted by JURN on June 1, 2009 at 4:00pm EDT
  • Given your comments about Google, you might like to mention JURN to some of your students. It searches over 2,500 ejournals in the arts and humanities, and only indexes those offering free content. http://jurn.org/