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  • Ask the Administrator: Breaking Into Administration

    By Dean Dad July 30, 2008 8:53 pm

    A new correspondent writes:

    I'm having a tremendously hard time landing my first college staff Job. I'm a graduate of Respected State U, and a current graduate student there studying English Lit. My goal is to move on to an Ed.D. at Respected State, and to become an Administrator. In order to achieve my goals, I need to get experience with an entry-level position. It's very, very frustrating and
    discouraging. While working for a large health insurance company, I've conducted a two year search, with visits to the campus career center to polish my resume, and I have yet to get an interview. Respected State is a very large school, and is known as a Commuter College, with people commuting from all over the area. In my time there, I've gotten to know very few people with whom I can network. I'm trying my best, but what else can I do? What *should* I do?

    My first thought is, slow down.

    Generally speaking, 'administrative' positions can be broken into two groups: academic and non-academic. Academic administration encompasses department chairs, deans, VPAA's, provosts, and the like. Non-academic encompasses the business and finance side (payroll, buildings and grounds, security, budget); the non-credit side (continuing ed, workforce development); fundraising (whether in the sense of grants officers, or people who cultivate donors); and student life (athletics, student clubs, records and registration, admissions, student judicial boards, etc.) There are also hybrid positions that fall between the camps, like HR, academic support (tutoring centers, instructional technology), and planning.

    For the most part, the academic administrative positions require full-time faculty experience. The idea, which is largely correct, is that faculty have a culture uniquely their own, and that people who haven't done what they do are unlikely to get it. Faculty culture has its own set of buzzwords and tripwires, and someone who doesn't know them will likely fall victim to them, despite the best of intentions. If this is the route you want to take, I'd target a faculty position first, and earn your stripes there.

    On the non-academic side of the house, the rules are different, but there's still an expectation of starting at the beginning. And although this flies in the face of every career counselor out there, I'll go out on a limb and say that 'networking' is probably less important here than in almost any other industry.

    The first thing I'd advise is deciding which path you want to follow. A degree in English Lit certainly suggests the academic side of the house, though an EdD may or may not work for that. (In the evergreen disciplines, it's fairly commonplace for faculty to look down on EdD's as impure.) There's really no such thing as an entry-level generalist, so you'll need to pick a path and devote yourself to it.

    The highest demand is usually in fundraising, though that's one of those fields for which you either have the personality or you don't.

    One relatively easy thing to do, depending on local culture, would be to talk to people in the various offices at Respected State and see what they actually do. The details can surprise you. When I finished my PhD, I had no intention at all of going into administration. I wasn't opposed to it, exactly, any more than I'm opposed to playing third base for the Orioles. It just wasn't part of my world. Now it's what I do with my time, and I've found parts of the job that I really enjoy. (Other parts are simply pains in the neck, but that's true of most jobs.) Conversely, in college I thought I was prelaw until I spent a summer internship surrounded by lawyers, and discovered that I wanted no part of that world. Best to find out early.

    I'll throw this one open to my wise and worldly readers, since my experience has been entirely on the academic side. Folks who've done other versions of administration – what would you suggest?

    Good luck!

    Have a question? Ask the Administrator at deandad (at) gmail (dot) com

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Comments on Ask the Administrator: Breaking Into Administration

  • Posted by LAP on July 31, 2008 at 8:25am EDT
  • As someone who is currently searching for a position, the first piece of advice of "slow down" is well stated. Unlike corporate, the process in higher education, particularly public schools, can be a little longer.

    2. For the student affairs/life side of the house, networking can be a key aspect of the position. Find out what professonial organizations administers are members of and check out their website as a start. Also, as Dean Dad stated, going on informational interviews would be very beneficial. Find out not only what they do, but what qualities and skill sets are necessary and the degree (both field and level) required. I would also recommend finding yourself an internship or assistanceship, even on a part time basis. This will not only enable you to network, but get the ever important on the job training.

    3. Cast a wider net. Be prepared to look beyond this school and potentially beyond that particular area. Your opportunities will likely increase.

    I hope this helps!

  • learn the fields...
  • Posted by Adminisr @ research U on July 31, 2008 at 9:30am EDT
  • I echo the original post and above comment, you will have to slow down and as the first commenter said, you have to set up informational interview and talk to folks and see which jobs you would like. Once you have narrowed it down, you can create a plan based on the job you want to go after. That plan will likely include getting some experience (probably unpaid). DOn't get an Ed.D> unless you know you need it for the job you want. MAke sure you have learned about the job, test driven it in some way, and that getting the Ed.D. will be required or greatly increase your chance of getting the job, otherwise it isn't a good use of your time. Student Affairs/Life jobs will almost always require a master's in that subfield. For some other jobs, some experience may help open the door. Try an internship (you may have to work for free and you may have to work to create it) or volunteering as a way to earn some experience (and test drive positions). Also, look for part-time job opportunities or programs that give you experience, such as being a TA Consultant for a Teaching and Learning Center or a Program Coordinator for a Graduate Student Center or a Tutor in a Learning Skills Center. Getting involved in Student Government (beyond being a senator) would also be a good way to network and find out more about how the university works and who does what.

    Hope this helps...

  • Admissions
  • Posted by Michele on July 31, 2008 at 11:10am EDT
  • I agree that the Ed.D. is not the way to go if the plan is to become an academic administrator. However, I'm not sure the Ed.D in English is necessarily the way to go if the plan is to enter one of the other areas of administration, either. A master's in either student personnel services, counseling, or higher education administration might be a better choice, and would afford better networking opportunities among fellow grad students.

    As for how to break in, one great place to start is in admissions. Admissions jobs are gruelling, and the turnover is high, so there are always job openings for entry-level admissions counselors. Most people I know who started there were able either to move up significantly in admissions or branch out and move to another type of administration within a few years. Anyone with a bachelor's degree who cleans up nicely in a suit and presents him- or herself well stands a good chance of landing a job as an admissions counselor, but one way to help yourself stand out from the crowd is to work college fairs in your local area as an alumni volunteer.

    Once you're in, find a niche so you can separate yourself from the pack and position yourself to branch out. Become an expert in transfer admissions, minority recruitment, or working with athletic recruits, for example. In addition, volunteer for campus committees and/or run for governance positions (many colleges have a committee for professional staff as part of their governance structure) so you can network and find out what other offices do.

  • Redefine entry-level
  • Posted by Stephen on August 1, 2008 at 2:35pm EDT
  • As an early-career professional in the student life area, in addition to the above useful advice (getting involved in volunteering for recruitment fairs, informational interviews etc) I would also suggest that if after 2 years of applying you haven't broken in, you might set your sights a little lower. The institution I work at has a culture of advancement from within and several people in mid and senior non-academic administrative positions started as admissions processing clerks, student service counter staff etc. These jobs are not glamorous and are not particularly well-paid, but are great places to prove your worth as someone who goes above and beyond, someone who is engaged in how to make the front-line processes of the university better, and someone who exhibits a greater degree of professionalism than your peers. Recent grad colleagues of mine have been promoted within 6 months of beginning such positions when talent and drive warranted it. These positions are also good to hold if they offer good tuition benefits - I work at a Canadian Public institution and they offer free graduate tuition as a benefit to these staff members.