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  • Great Expectations

    By Mary W. George September 13, 2009 8:48 pm

    Within hours of my introductory post, I received a request from a reader who described herself as an adjunct at two institutions, a university and a community college. I gathered from her message that in both places she teaches composition courses that include a research paper. She is clearly dismayed by her colleagues’ traditionalist approach to that task (what I call the state–your–thesis–make–an–outline–annotate–your–sources–write–a–draft regimen) and by students’ uncritical rush to the Web for all things.

    Her request was for two sets of guidelines — she called them Ten Commandments — Dos and Don’ts to help writing faculty reach a common understanding about the research part of the research paper. Just as cogent academic essays require complex thinking and skill sets, so does the process of discovering appropriate sources on which to build an argument. In other words, my correspondent wants my thoughts on the concepts students should master and the habits they should eschew in today’s electronic world.

    Instead, I would like to offer just one list of precepts, all in a positive vein but doing Moses one better. Whereas the Children of Israel were never admonished to critique their own behavior — Just read the tablets and follow the rules, already! — the children of the 21st century must learn to search thoughtfully and judge sources wisely lest they too wander for decades in a metaphysical desert or accept mirages as reality.

    Here then is my Hendecalogue, with a twist. These are matters that I, as a college librarian, would like undergraduates to know (or at least know about) before I encounter them:

    1. Knowledge, information, and opinion: what they are and how they relate. When, how, by whom, and in what form are ideas and facts communicated, preserved, and made accessible.

    2. Research is the process of planned inquiry, not haphazard gathering. Focus will change as research proceeds, as will confidence and excitement.

    3. How to ask fruitful questions throughout the research process and speculate about likely means to answer them, including extra-library sources (e.g., experts) and methodologies (e.g., survey techniques).

    4. Primary and secondary sources: an understanding of their nature, distinction, variety, and use in all fields.

    5. Types of fact, finding, and hybrid reference tools: characteristics of each type and familiarity with specific titles from actual use.

    6. The logic of discovery: a basic strategy for identifying and locating pertinent sources, with a notion of how to modify it.

    7. Catalog fundamentals: information on cards and its purpose, the role of subject headings and classification; how to determine subject headings; common filing rules; how catalogs, indexes, and bibliographies differ; some exposure to book, fiche, and online catalogs.

    8. Databases: concept and experience retrieving citations or data; fluency in Boolean logic.

    9. What resources, services, policies, and procedures to expect in any library. The variety of physical formats: how they are acquired and stored. Procedures for locating periodical or newspaper articles and for finding books and government documents. How to examine a book critically and browse creatively. Some library jargon — e.g., “serial,” “subject heading,” “classification,” “union list.”

    10. The importance of accurate citations and a research log. How to describe sources in standard note and bibliography style and, conversely, how to translate citations from notes and bibliographies into catalog entries.

    11. Principles of selecting and evaluating sources: the effects of history, context, and viewpoint on the authority of reference tools and sources. The relationship of library research to critical thinking and of both to good writing.

    Before you light up the IHE server with your comments about my grip on technology in #7, terminology in #9, or adolescent psychology, I have a confession to make: This list first appeared, verbatim, exactly twenty-one years ago.* At the time I was co-editor of a journal, since defunct, devoted to what educators now call information literacy, a phrase I find irritatingly affected and woefully inadequate. We needed a short, instant item for a blank page in the issue, so I did a brain dump, based on about a decade and a half of experience helping students grapple with library research projects. My notions fit the bill, and that filler hit a nerve. Interestingly, the majority of responses I received came from high school librarians who were then, and are still, concerned about the preparation of their own students for college-level research. More power to them.

    How would I revise my commandments today? Or would I smash my tablets in frustration and need to start over? Actually, I would not add, delete, or rearrange anything, but would just update the details—and downgrade my expectations. Big time. I now know better than to think undergraduates, regardless of their year, will already be fluent with all eleven desiderata. The sanguine yet sensible part of my psyche tells me to relax and concentrate on working with faculty to instill these ideas into every syllabus and conversation about research.

    Is that mission impossible, do you think? Will my wishes ever come true?

    Questions? Send them here.

    *Mary W. George, “What Do College Librarians Want Freshman to Know? My Wish List,” Research Strategies: A Journal of Library Concepts and Instruction 6, no. 4 (Fall 1988): 189.

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Comments on Great Expectations

  • When pigs fly
  • Posted by Linda Aragoni at http://www.you-can-teach-writing.com on September 14, 2009 at 8:45am EDT
  • For the students in first year composition courses to know what you would like to see them know, your correspondent will probably have to teach it all herself. That means she not only has to present that information but craft (and grade) a series of writing assignments that take students through all those steps enough times that they have some understanding of the process of research.

    The other alternative is for high schools to teach the information (including assigning and grading all the writing required for understanding) before students get to college.

    Here and there a teacher or school may be willing to put in the work necessary to give students the skills they need; however, as a general benchmark, I think you can expect preparation for research when pigs fly.

  • Unrealistic Expectations
  • Posted by Darrell Cook , Librarian at El Centro College on September 14, 2009 at 9:45am EDT
  • Basically, like many in higher ed, you want college freshmen to come to you already possessing master's level knowledge and skills. If they know all of this already, for what do they need you?

  • Helpful
  • Posted by Bob Sommer , Distinguished Professor of Psychology at University of Caifornia, Davis on September 14, 2009 at 5:30pm EDT
  • Your comments are very helpful to those of us teaching behavioral research methods.

  • Whose Responsibility
  • Posted by Dave , Retired at ASU on September 14, 2009 at 5:30pm EDT
  • English teachers, especially those who teach first year composition, have long wondered why they were the ones designated to teach "the research paper" (as if the term actually referred to something in particular) and thus responsible as well for all the items on our author's list of skills. Most of those skills are just (did I say "just"?) basic critical thinking competencies, and nowhere do they suggest that English teachers are the only teachers alive responsible for helping student build these skills. This stuff ought to be taught across the curriculum from as early as possible and continued forever (note the quality of contemporary political debate). Exactly what students need to know about each point will vary with age and often with the topic they are researching. But please, don't expect the English teachers and the librarians to do everyone else's work for them.

  • Finding?
  • Posted by cts on September 16, 2009 at 1:45pm EDT
  • I'm puzzled by the wording of #5:Types of fact, finding, and hybrid reference tools.

    I understand 'types of fact[s];' is it 'types of finding[s],' as well? What is a 'finding'?

  • Finding, etc.
  • Posted by Camilla B. , Library Instruction at Augusta State University (the other ASU) on September 18, 2009 at 11:15am EDT
  • Fact tools are sources of factual information -- dictionaries, telephone directories, etc. Finding tools are sources of other sources -- bibliographies, article databases, etc. Hybrid tools do both -- subject encyclopedia articles are good examples of hybrid reference tools; they give you the facts, and usually supply you with some additional sources.

    Disclaimer: I am currently using Prof. George's book, in which she discusses very clearly and thoroughly types of reference tools and their uses for students, as the textbook for my information literacy course. However, this nomenclature has been in use by librarians for several decades that I can recall. It's probably jargon outside our discipline, but I find it useful and descriptive, and I believe my students have as well.

    Dave, I agree with you that we expect freshman English to do far too much. The close alignment of this course with teaching the research process has developed because of its placement in every core curriculum that I've ever had experience with (30 year career here, too) -- it's the only core course that's required to be taken in the freshman year. The literature paper is often the first college-level research paper that students are assigned, so the exposure to the research process in this course comes early in the college career, in theory, at least. What this trend ignores is that the process reinforces only one type of research. When faculty outside the English Dept. assume that students who have passed freshman English know how the research process works, after one (usually) library class and a term paper assignment --and this is only true where library instruction is a requirement -- they can get some surprises. I suspect this is very often true in the sciences and social sciences, data driven disciplines.

    I'm also not crazy about the term information literacy, nor information competency -- 'click here' is a competency; I think we can do better than that. I used it for my course because of name recognition alone. Nor do I care much for librarianship's broad assumption that our professionals are the only ones who can or should teach these concepts. These are indeed critical thinking concepts that should be introduced and reinforced across the curriculum. However, as long as faculty in the disciplines assume that all this belongs to the library, and can be accomplished in 50-75 minutes, once or twice a semester, that's pretty much the way it will stay.

    And, yes, I also believe that a lot of what we're teaching ought to be remedial at the college level. But that's another conversation.

  • Helping students learn to research
  • Posted by Debra C. Rollins , Instruction/Reference Librarian at Louisiana State University at Alexandria on September 24, 2009 at 11:30am EDT
  • I have some cause for concern over any assumption that all "librarians generally think they are the only ones who can teach these concepts." If anything I lean to the extreme left of that assumption: librarians cannot teach these concepts at all unless they are part of an authentic research quest (an assignment, a professional concern, or a personal need.) Librarians and others can teach searching skills, but those skills are not likely to be learned until there is a real need to use them.

    Camilla is right on target in saying teaching critical thinking skills is the responsibility of all who teach students. This includes librarians. Developing students’ abilities to do research is not accomplished in a single course, with only one assignment, or by any individual. We all need to work harder to understand and respect what is known about how students learn. We ourselves—librarians and teaching faculty --need to understand research is a recursive and repetitious process and improvement happens with each time the process is performed. Students are best served when each of us is willing to facilitate that process in the ways we contribute best. I think things fall apart when we fail to acknowledge each other’s abilities or fail to help students learn that it is OK to ask for help.

    My “Commandment List” can be condensed to one: students should bring to college an ingrained understanding that the librarian is a person who is there to help them with research. That is not the same as “teaching them to do” research. Expecting students to know –or complete courses that require students to “learn” --titles of resources and classification schemes or even prepare a research paper with no authentic reason for doing so contributes little to students’ ability to do good research.

  • Not the reality I live and work in
  • Posted by Jenica Rogers , Director of Libraries at SUNY Potsdam on October 7, 2009 at 10:45am EDT
  • That's a good list -- and it's everything I wish undergraduates would know when they *leave* the library. Teaching them those things is our job, in the modern higher education environment, and expecting (or even hoping) that they know those things before they get to us is utterly unrealistic.

  • Librarians, Research, and Undergraduate Students
  • Posted by Johnnie R. Blunt , Reference Assistant at University of Michigan-Dearborn on October 21, 2009 at 9:45am EDT
  • The wish list is impressive, but unrealistic. Almost no first-year student will come to the library with even half of those competencies. I don't expect them to. However, I do expect librarians or reference assistants to enter conversations with undergraduate students that help them to conduct effective research. An MLIS candidate at Wayne State University School of Library and Information Science, I work at the University of Michigan-Dearborn Mardigian Library Research Center. I get undergraduate students who often do not have a clue on how to start their research. So I ask questions and I listen. I need to know what they have discovered and what research question they have formulated. The last part is important because without a research question, undergraduate students merely perform data dumps. If I can get the student to formulate even a rough research question before our conversation has ended, then I have done justice to that student. Of course, this question may evolve as students discover more sources, but at least they have something that will guide their efforts. Of course, some undergraduate students simply want directions to a source. But many will appreciate that librarians take their research efforts seriously.