Technology

Just who does the New York Times turn to for higher ed expertise? (essay)

Last week, Nicholas Kristof revived the old canard that academics have removed themselves from the public sphere through obscure prose and interests. Among the problems we might identify in Kristof’s essay -- there areobviouslymany -- is the irony of a writer with the resources of The New York Times supporting him chiding the rest of us for not writing in outlets such as The New York Times.

But who gets to write in The New York Times -- and to whom is The New York Times accessible? If we’re talking about accessibility and insularity, it’s worth looking at The New York Times’s own content generation cycle and the relationship between press junkets and patronage.

So, instead of confusing intellectual meritocracy with access to outlets, let’s look at how The New York Times itself generates content about something that matters greatly to professors: higher education.

In September 2013, I attended The New York Times Schools for Tomorrow Conference (theme: "Virtual U: The Coming Age of Online Education") held at the conference center of the Times’s new building (video archive streaming here).

What I learned there -- besides how weird corporate-sponsored conferences are, right down to commercials they looped on screens between talks -- is that there is a system of content generation that feeds thinkpieces and thinkfluencers with greater speed and sound bite concision than most professors can offer.

It’s important to note that the only professors on stage at this conference on the future of higher education had left teaching and research as faculty for academic upper administration or to launch their own MOOC companies. While Kristof might see this lack of platform as more evidence of academic self-cloistering, I see it for the closed system that it is: “influence” comes mainly from those who might be in the position to take out full-page ads in the Times.

I saw the Schools for Tomorrow conference advertised in the Times’ Sunday Magazineand looked into registration online. It cost $795 for a one-day event. For reference, I just registered for a four-day conference in my humanities field for $150.

I wrote to the Schools for Tomorrow registration office and asked if they could lower the cost for actual professors, bringing it in line with typical registration fees between $75 and $200. They said they could bring it down to $495. I found some institutional money for online teaching development and paid the “reduced” fee. 

The $495 did not, however, guarantee me a seat when I got to the conference. The mid-three figures is a lot for humanities faculty and their limited (if existent) travel support, but in this world it just got me through the first door. It turned out that the plenary talk by Sal Khan (of Khan Academy) on globalizing access to education was overbooked, so while corporate sponsors like Bank of America and Blackberry enjoyed reserved seats in the auditorium, a lot of self- or university-sponsored folks like myself ended up watching on screens in the basement.

This was the first lesson in sponsored access to influence and content creation. Since Khan’s talk led into the panel discussion “Has the University as an Institution Had Its Day?” a lot of professors sat out the Q&A in the cheap seats. Not even, really. We were in a different arena altogether.

This, the second lesson. I thought that going to this space of industry, academic and journalistic overlap would allow me to contribute to the conversation outside the so-called cloister. But this was a sales pitch and I was a potential buyer. A parade of highly polished representatives from government, finance, education administration, The New York Times, nonprofit policy tanks, and private-sector business came on stage in various combinations to deliver pitches.

These weren’t conversations; these weren’t arguments. Mainly, these were rehearsed pitches for products, policies, and industries in which presenters had considerable financial or political stake. Some featured speakers, like former Senator Bob Kerrey, had a foot in several categories: he was in the Senate, he had been president of the New School, and he is now starting a for-profit university.

At various points it became clear that the speakers were used to talking to one another “on the circuit” as one said to another, suggesting that they’d been on the online education junket a lot together that year. And some cycle back through the Times meetings. Having missed Sal Khan at the education conference, I could have caught him the next month at the DealBook business conference.

The third lesson of the conference, however, came when I picked up my New York Times at home. The November 1 "Education Life" section titled “The Disrupters” is almost entirely drawn from or inspired by the conference. One conference reviewer quipped that “so many Times newsroom staff members are participating in the conference, they might not be able to put out the paper on Wednesday.”

To the contrary, such events seem to be built into their content generation strategy. “The Disrupters’ ” lead article, "Innovation Imperative: Change Everything, Online Education as an Agent of Transformation" was written by Michael Horn and Clayton M. Christensen. Both hail from the non-university-affiliated Clayton Christensen Institute for Disruptive Innovation. The latter is a business professor at Harvard and the former was a panelist at the conference. Here's Horn’s bio from the conference webpage. He did a 25-minute one-on-one with David Leonhardt, the Times's Washington bureau chief, advocating “The Disruption of Higher Education.”

According to his bio, Horn studied for an M.B.A. at Harvard (presumably with his co-author Christensen), then gained a platform as an educational innovation consultant at Arizona State, the editorship of a “journal of opinion and research about education policy,” and invitations to testify on issues relating to education. He does so not from a university, but from an institute that operates in the world between academia and lobbying. He does not balance his time between teaching, service, and peer-reviewed research and publishing.  Yet he is a recognized authority on higher education according to the Times’s invitation. And then his work is immediately funneled into and amplified by featured space in the Sunday Times.

Even if the Times itself might be forgiven for seeking out breathless think tankers over professors who lack their own Center for Thinkfluencer Excellence, we might be more critical of the blurry line between content and advertisement.

Elsewhere in the issue you’ll find Bob Kerrey’s Minerva University, a for-profit liberal arts venture, featured prominently. It is mentioned in the Horn article, and is the focus of this article on “affordable elitism.” And then there’s major conference sponsor, Capella University. Their “credit for competencies, not credit hours” model is the subject of this article. It was also a major topic of conversation at the conference, discussed at length by Capella University's president, Scott Kinney. Days before the conference, every registrant received an email promoting Capella and bearing their logo.

How much money did Capella pay for this multiplatform marketing strategy? And where did their marketing end and the ideas at the conference begin? They were in the email of all registrants. Their logo was all over the conference and in full color on the back page of the Times Sunday Magazine. Policy changes crucial to their success were discussed favorably at a conference with Education Secretary Arne Duncan in attendance, and they got an article focusing on them in the Times just below an editorial praising their sort of educational “disruption.”

When Kristof's article began raising questions about professors’ ideas and public influence, I was reminded of the way influence moved from the $795/$495 per person corporate-sponsored conference to the pages of the newspaper of record. 

Professors, we need you!  Who, then, is the “we”? As lots of people have pointed out, if the “we” is the American public, then you’ve already got us as teachers, popular and specialist writers, activists and more.

If the “we” is pageview ad-metric revenue-hungry online content providers and writers, then that’s another question. Do you really want us? And if we come to you, how much will it cost to get in?

Jonathan Senchyne is an assistant professor of library and information studies at the University of Wisconsin-Madison. A version of this essay originally appeared on Avidly.

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Flipping the classroom isn't the answer -- let's scramble it (essay)

The “flipped classroom” is the idea of the moment, advocated by everyone from Bill Gates to Eric Mazur, the pioneering science educator. This educational innovation is exciting and promising – but I’d argue for a slight revision to the discourse to make sure we don’t replace one rigid format with another. My suggestion: let’s scramble, not flip, the classroom.

Educause, a leading organization for advancing the effective use of instructional technology, defines the flipped classroom “as a model in which the typical lecture and homework elements of a course are reversed." In the well-known Khan Academy model, students view short video lectures at home, freeing up class time for heads on and hands on engagement with course content, guided by the instructor. Proponents are definitely on to something – why did practice so often happen as “homework”?

Isn’t it better for a student who is stuck on a problem to have access to an instructor who can ask the right questions, offer feedback or explain difficult concepts or processes? Isn’t it better for students to analyze texts and images together in a community of learners, taking in new perspectives as they build understanding, rather than going it alone and then coming to class to hear what the professor thinks? 

The “flipped” classroom seeks to be an antidote to the traditional model in which content is delivered in class by a lecturer, and homework becomes the site for students to practice. Some of the excitement is due to recognition of the power of active learning, and suspicion about the effectiveness of long lectures. Lecture can be a useful teaching tool, but we now know that lecturing for 50 to 90 minutes straight is money into an incinerator, so to speak. Given limits to students’ attention spans, there is a law of diminishing returns when lecturers persist in “covering the material” past the 20 minute mark. The flipped classroom model uses short, more digestible, lectures.

"If we enact truly flipped or reversed classrooms, we have missed an opportunity."

Yet I believe the lexicon for this change – flipping, reversing, inverting or overturning -- is problematic, and might encourage some to stop short of conceptualizing a more promising transformation.  Manifestations of the “flipped” could become as rigid as the 19th century “all lecture, all the time” mode being critiqued.   

Faculty should not stop lecturing to assembled students in favor of “all active learning, all the time” in classrooms. In the 21st century, the lecture plays an important role in helping students find a path in the avalanche of text and information.  How does a disciplinary expert organize and evaluate this information? What ideas rise to the top and what are the relationships among them?

The best lecturers clarify key concepts with concrete, relevant and sometimes timely examples. They also inspire students, by investing their delivery with passion and enthusiasm.  The bottom line: lecture has persisted because students need to hear from teachers. When trimmed down substantially and used intentionally in combination with other methods, lecture need not be relegated to video clips.

While not all proponents are advocating for a simple inversion that places all lecture online and all active learning in class, this reversal is the dominant way of discussing the phenomenon. If we name this innovation more precisely, we could lead some faculty to adopt it in more nuanced and effective ways.

Words matter. If we enact truly flipped or reversed classrooms, we have missed an opportunity. I think it is time to update our vocabulary, guiding the dominant conceptualization toward a more nuanced practice for the good of our students. What is good for our students is a scramble or mix of direct instruction and practice and feedback. The beauty is that technology affords us opportunities to provide for both needs in both online and face-to-face contexts. We need to use these two teaching approaches -- direct instruction versus facilitated practice -- intentionally to help students meet our learning goals.

What does this look like? Students in a scrambled class might start in the online environment by watching a short lecture or reading a course text, before engaging in an online discussion with fellow students.  After engaging in these learning activities (which entail direct instruction and practice with the course material) they might complete an assessment that would enable the instructor to evaluate student learning and identify areas of difficulty or misconception.

This model of regular assessment before face-to-face class meetings is a key component of Eric Mazur’s version of the flipped classroom, known as “Peer Instruction.” (Indeed, Mazur has been experimenting and writing about his own robust and flexible version since the early 1990s.)  Assessment activities online might include inviting students to submit questions, take a quiz or write a response to a targeted question.   

Instead of coming into a “flipped” classroom for the engagement and practice, the mix of content transmission, practice and assessment has already begun.

The scrambled classroom enables a variety of approaches for the face-to-face environment as well. Class meetings in this model could include short lectures which introduce new concepts or address misconceptions that were revealed by online assessment. Direct instruction can then be mixed with active engagement, giving students the opportunity to practice new skills like applying, evaluating or synthesizing course concepts. Ideally, students will have opportunities to collaborate with each other. Students can also take advantage of the instructor’s presence as a responsive facilitator, as they wrestle with new ideas or skills. 

The instructor might end face-to-face class sessions by assessing for understanding, using low-tech classroom assessment techniques like the “one-minute paper” or “the muddiest point” or with technological tools like classroom response systems, better known as “clickers.” If questions or misconceptions are revealed, the professor might use that knowledge to build his/her next lecture, to be delivered in either the virtual or face-to-face environment.   

We are at an exciting moment in education, with an abundance of technological tools to use for delivering content and engaging students. Wherever we teach on the continuum from face-to-face to hybrid to fully online instruction, we can and should be using technology in accordance with best practices. 

With the scrambled classroom model, we are challenged to learn new possibilities, but also to design instruction based on principles we have known about for some time.  In the scrambled classroom model, the innovation is not so much “online learning,” but “human learning” supported by all that the 21st century brings to the table.

Pamela E. Barnett is associate vice provost and director of the Teaching & Learning Center at Temple University.

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U. of North Carolina Wilmington

Moodle tops Blackboard among small colleges, analysis says

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A study shows the open-source platform, not Blackboard, is the top learning software pick among small colleges.

AACU conference shows plenty of uses for e-portfolios, but also the pitfalls of hype

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Presenters at the Association of American Colleges and Universities' annual meeting see plenty of uses for e-portfolios -- as long as institutions look beyond the hype.

Blackboard acquires college planning company MyEdu

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Blackboard buys MyEdu, signaling it will get serious about the "consumerization" of higher education.

Essay looks at how early warning systems can better boost retention

The news that Purdue University likely overstated the impact of its early warning system, Course Signals, has cast doubt about the efficacy of a host of technology products intended to improve student retention and completion. In a commentary published in Inside Higher Ed, Mark Milliron responded by arguing that “next-generation” early warning systems use more robust analytics and will be likely to get better results.

We contend that even with extremely robust and appropriate analytics, programs like Course Signals may still fall short if their adoption ignores the most pressing piece of electronic advising systems — their use on the front end, by advisers, faculty and students. Until more attention is paid to the messy, human side of educational technology, Course Signals — and other programs like it — will continue to show anemic impacts on student retention and graduation.

Over the past year, we have worked with colleges in the process of implementing Integrated Planning and Advising Systems (which include early warning systems like Course Signals). The adoption of early warning systems requires advisers, faculty and students to approach college success differently and should, in theory, refocus attention on how they engage with advising and support services. In practice, however, we have found that colleges consistently underestimate the challenge of ensuring that such systems are adopted effectively by end-users.

The concept of an early alert is far from new. In interviews, instructors and advisers have consistently reminded us that for years, students have received “early alert” feedback in the form of grades and midterm reports. Early warning systems may streamline this process, and provide the reports in a new format (a red light instead of a warning note, for example), but the warning itself isn’t terribly different.

What is potentially different about products like Course Signals is their ability to connect these course-level warnings to the broader student support services offered by the college. If early warning signals are shared across college personnel, and if those warnings serve to trigger new behaviors on their part, then we are likely to see changed student behavior and success. In other words, sending up a red light isn’t likely to influence retention. But if that red light leads to advisers or tutors reaching out to students and providing targeted support, we might see bigger impacts on student outcomes.

Milliron says, for example, that with predictive analytics, “student[s] might be advised away from a combination of courses that could be toxic for him or her.” But such advising doesn’t happen spontaneously: it requires advisers to be more proactive in preparing for and conducting each advising session. They must examine a student’s early warning profile, program plan and case file prior to the session; they must reframe how they present course choices to students; and they have to rethink what the best course combinations are for students with varying educational and career goals, as well as learning styles and abilities. Finally, they may have to link students to additional resources on campus — such as tutoring— and colleges need to ensure these services exist and are of high quality.

For this process to occur, advisers need to be well-versed in how to use the analytics, and be encouraged to move past registering students for the most common set of courses to courses that make sense for the individual. But because most colleges remain uncertain about the process changes that should occur when they adopt early warning systems, they are unable to provide the training that would help faculty and advisers make potentially transformative adjustments in their practice.

Even if colleges do adequately prepare faculty and advisers for this transition, there is much we still don’t know about how students will perceive and use the data and messages they receive from early warning systems. These unknowns may influence the extent to which the systems impact student outcomes.

For example, if students perceive early warnings as a reprimand rather than an opportunity to get help, they may ignore the signals or avoid efforts of college personnel to contact them. To anticipate and mitigate these kinds of potentially negative responses, it is important to understand how all students, not just those who use and enjoy early alert systems, experience and react to such signals. As Milliron notes, we need to figure how to send the right message to the right people in the right way.

Early warning systems are only tools, and colleges will have to pay closer attention to changing end-user culture in order to maximize their effectiveness. Currently, colleges are skipping this step. At the end of the day, even the best system and the best data depend on people to translate them into actions and behaviors that can influence student retention and completion.

Melinda Mechur Karp is a senior research associate at the Community College Research Center at Columbia University's Teachers College. Also contributing to the essay were Jeff Fletcher, a senior research assistant, Hoori Santikian Kalamkarian, a research associate, and Serena Klempin, a research associate.

The Pulse podcast features popular iTunes U. chemistry course

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This month's edition of our monthly technology podcast features an interview with Ohio State University's Matthew W. Stoltzfus, whose chemistry course enrolled 100,000 on iTunes U.

Essay arguing that major changes are coming to higher education

That college you have your eye on for your teenager? It may be going out of business. Your alma mater, too.

Here’s why: we keep seeing reports that the financial model undergirding much of higher education is weak and getting weaker. The way colleges are financed is out of date with the demands of a much larger student population. Few people outside higher education are aware of this, but college and university leaders are deeply concerned.

As director of the Postsecondary Success Strategy at the Bill & Melinda Gates Foundation, I have spent the last year talking with chancellors, provosts, faculty, policy makers, and education technologists. Pretty much all of them recognize that higher education is at a tipping point, and that it will soon look nothing like it does today, except perhaps at a few ivy-covered, well-endowed institutions.

This is not hyperbole.

Bain & Co. looked at hundreds of colleges and universities and found that about one in three is on an unsustainable financial track. “A growing percentage of our colleges and universities are in real financial trouble. And if the current trends continue, we will see a higher education system that will no longer be able to meet the diverse needs of the U.S. student population in 20 years.”

The report found that, at a time when college revenues and cash reserves are down, too many institutions face bigger debt service bills and ever-increasing expenses. Colleges were once able to make ends meet with annual tuition hikes, new fees and by securing more government support. Those days, though, are gone. Too many students now must borrow heavily just to keep pace with tuition increases, and government coffers are bare.

Last summer Inside Higher Ed and Gallup surveyed campus chief financial officers on their thoughts on the sustainability of their higher education institutions. Only 27 percent of them expressed strong confidence in their institution's financial model over the next five years. When asked to consider a 10-year window, the number expressing strong confidence in the financial health of their institutions dropped to 13 percent.

Improvement is needed on the academic side, as well. Data shows that our higher education system currently serves only about a third of students well, any most of those come from generally well-off families. Institutions of all types–two-year, four-year, public, private and online–need to adapt to the realities of today’s students even as they grapple with shrinking resources and increasing demand.

Only one student in four graduates from high school ready to succeed in a postsecondary program. Too many of the rest end up stuck in remedial programs that drain their resources and don’t prepare them to successfully complete postsecondary coursework.

Many of these students are from low-income families, or they are older, juggling life, jobs, and family as they pursue their educations. They are often first-generation college-goers who lack the support and guidance crucial to navigating the thicket that is higher education. As a result, too many students end up leaving college with a lot of debt but no degree.

We used to call these students “nontraditional.” Now they are the “new majority.” And their struggles were highlighted recently in data released by the Organization for Economic Cooperation and Development that showed U.S. adults have below average literacy, math and problem solving skills when compared to their peers in the world’s richest countries. We have to make the system better for these students — but how?

Technology is often looked at as an answer. Yet, it has to be more than just bolting new technology on an antiquated platform. Technology-driven innovation has the potential to help colleges and universities address some of these challenges while helping faculty do their jobs by helping them offer students more personalized instruction and academic support. Done thoughtfully and well, technology can help faculty provide a more personalized learning experience for their students and ease some of the financial pressure on colleges and universities.

Today’s students need highly personalized coaching, mentoring, and other supports tailored to their individual needs and goals. Technology holds huge promise for making this kind of personalization possible by enabling colleges to effectively target the most costly and most important aspect of any education – the interactions with instructors and advisors.

Too often, we are debating the wrong things about technology and higher education. For example, we can’t just compare online or in-person classes. We need new business models that include technology and allow colleges and universities to put scarce dollars where they matter most. For today’s student, what can make a big, positive difference is access to an education tailored to their needs, their learning styles, and their goals, with appropriate coaching and advising.

Look at the State University of New York, which plans to add 100,000 new students over the next three years through its Open SUNY initiative. It will make online classes at each of its 64 campuses available to all of the system’s 468,000 students. Personalization will be an important part of the initiative, combining on-site and online academic support. Arizona State University, for its part, combines face-to-face learning, hybrid classes, and online instruction to increase enrollments, even as it faces severe physical space limits.

The cause is urgent. For higher education to fulfill its historic role as an engine of social mobility and economic growth, we must continue to seek big technology breakthroughs. This means thinking creatively about how to serve students as individuals, while also ensuring that many more students get the learning opportunities they deserve.

This might sound paradoxical, but investments in education technology will be increasingly crucial to humanizing and improving the student experience. And it might just keep your alma mater – or your child’s future alma mater – in business, and more purposeful and student-centered than ever.

Dan Greenstein is the director of postsecondary success at the Bill & Melinda Gates Foundation. Follow him on Twitter: @dan_greenstein.

For information security officers, the battle against breaches is fought on two fronts

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A series of security breaches shows that malicious attacks don't always originate in China. Some are coming from students hoping to cheat.

Pulse podcast features interview with Brad Koch of Blackboard Learn

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This month's edition of The Pulse podcast features an interview with Brad Koch, vice president for product development at Blackboard Learn.

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