How can I make sure I receive my Inside Higher Ed e-mail as I wish to?

The advice below will help you configure your Outlook e-mail client to best receive Inside Higher Ed's daily news update e-mail. For guidance on other e-mail clients, please contact your tech support department or the help files of your e-mail provider.

White-listing or tagging Inside Higher Ed as a "safe sender"

To make sure that Inside Higher Ed e-mails are not filtered into your JUNK, BULK, or SPAM folder, please add insidehighered.com to your list of trusted senders. Click on the "Actions" menu in your top tool bar, then open the "Junk Mail" menu and click the "Add sender to safe senders list" option. That's all there is to it!

Our e-mails can also be blocked by your institution's firewall. You may want to consider sending the following e-mail to your IT department to be sure insidehighered.com is placed in your firewall's “white list” of approved e-mail senders.

“I would like to receive e-mails from Inside Higher Ed that may be blocked by our SPAM filters. The SPAM filters may catch these e-mails as they deliver topical news items every day that may contain words on our SPAM hit list. Inside Higher Ed never sends SPAM or unsolicited e-mails of any kind. Can you please add the domain “insidehighered.com” to our white list of approved senders?”

Receiving Inside Higher Ed's HTML e-mail in text form

Inside Higher Ed's daily news update e-mail is being sent in HTML format. You can set your e-mail client to receive all e-mail in plain text for and continue to receive the full content of the e-mail without the HTML formatting or images. To choose the text-only option, open the "tools" menu in your top tool bar. Choose the "options" menu item and then choose "e-mail options." Make sure the option "read all standard mail in plain text" is checked.

For additional assistance, please contact your tech support department.