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'Solutions for Our Future'

November 15, 2005

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Nearly every gathering of college officials these days reveals at least an undercurrent of concern, if not a full blown anxiety fest, about the public’s heightened scrutiny of and skepticism about higher education. Administrators at Monday's meeting of the National Association of State Universities and Land-Grant Colleges got a mixed assessment of current public opinion about higher education and an early glimpse at what college leaders hope will be a successful campaign to bolster higher education's public standing.

The litany of perceived problems is long: drops in state appropriations, increased competition from universities outside the United States, public agitation over rising tuitions, among others. 

At the core, though, is the sense that most members of the public -- and in turn their elected representatives -- do not perceive higher education as particularly needing their support, either because they don't value it highly or because they see it as less deserving than many competing priorities for federal and state funds, like elementary and secondary education, national security and health care, to name just a few. 

The American Council on Education and other college associations announced a campaign last spring aimed at changing the conversation about higher education. 

On Monday, Maureen Barry, a vice president at GSD&M, an Austin, Tex.-based consulting firm that is producing the ACE campaign, described the polling and other data the company had gathered to inform its “branding” effort and a preview of a national television advertising and lobbying campaign planned for the spring, probably pegged to the National Collegiate Athletic Association’s high-visibility Division I men’s and women’s basketball tournaments and featuring heavy advertising, aimed at business leaders, in the Wall Street Journal.

Through interviews with opinion leaders, focus groups with regular Joes (and Josephines), and more quantitative national surveying, the company sought a sense of where higher education falls on the citizenry’s list of priorities for their own personal investment of time and energy and for government investment – and why.

The respondents, Barry said, generally put higher education pretty far down on their list of priorities, for a mix of reasons that suggest they have been paying attention to the very mixed messages that supporters of higher education have been sending in recent years. 

First, members of the public tend to view higher education as an enterprise that helps individuals more than society, which isn’t surprising given the arguments college leaders have made in recent years about how much a college degree adds to individuals’ earnings potential. “It’s clear people think that higher education provides a financial gain for individual benefit, rather than a broad-based societal benefit, and that that individual benefit is seen as being for the privileged few,” Barry said. 

Second, she said, higher education is viewed as contributing mostly to individuals’ loftier “self-actualization” and “self-improvement” needs, rather than more basic (and hence more crucial) physiological needs like health, welfare and security. 

Third, Barry said -- and this surprised her -- citizens are increasingly looking for a “return on investment” for the time, energy and money they invest on their own, and for any government spending made on their behalf, and on this score, she said, colleges were often perceived as having not spent their money wisely. “Don’t they have enough money already?” was how she characterized a commonly expressed perception about colleges (though community colleges, rooted locally and generally seen as providing full access, fared better). Such a view is hardly surprising in an era of steadily rising tuitions, mid-six-figure salaries for many college presidents – and scandals like the recent one at American University, involving alleged misspending and questionable oversight, hardly help.

The quest for colleges – and the focus of the new ACE campaign, as crafted by Barry’s firm and college leaders – is to try to shift the public perception of higher education from one of a personal benefit for a few to a broad-based benefit that can help cure society’s basic ills.

The campaign, “Solutions for Our Future” (Barry said that their preferred choice, “Solutions for America,” was owned by the University of Richmond), will seek to make the case that in addition to helping individuals improve themselves personally (which can benefit society by bolstering self-sufficiency), higher education is positioned to strengthen society through innovation and research efforts, economic development, and creating a more informed citizenry, among other ways. (One tag line Barry tried out on the audience: "Transforming Lives. Transforming Society. One Student, One Discovery at a Time.")

“We are the way out of broad-based societal problems,” Barry said colleges can argue, which will tap into a commonly held view of higher education as the “last domain of the noble cause.” Although the campaign will focus on showing the importance of higher education to taxpayers themselves -- getting college leaders “out of the funding debate,” Barry said -- an undercurrent of the drive will be: “As public support for higher education erodes, so does our opportunity to develop solutions.” “We hope to create a groundswell of support among the public,” she said.

College leaders may have their work cut out for them, a former Congressman argued at another session at the NASULGC meeting Monday. Steve Gunderson, president of the Council on Foundations and a former Republican representative from Wisconsin, warned that higher education could be a logical next target for politicians looking for an “enemy” in upcoming elections, given that public concern about the state of the education system has been shifting from elementary and middle schools to high schools. 

“It’s the logical progression,” he said, and the Republicans who control Congress may feel no hesitation to attack colleges given the extent to which higher education leaders have largely cast their lot with Democrats. “They may feel, ‘They’re not going to vote for us anyway, so what do we have to lose?’ “ Gunderson said.

In the past, colleges have often been protected against such political attacks because of the avid support of the politically important working middle class, which has looked to higher education as a pathway to opportunity. But colleges – and especially the flagship public universities that are the land-grant group’s primary members – will have a harder and harder time being taken seriously as providers of opportunity as they increasingly fill their classes with upper middle class students, Gunderson said.

“To the extent that colleges walk away from their access mission,” he said, "they risk losing that middle class base and the whole political constituency that represents.”

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Comments on 'Solutions for Our Future'

  • Research is about cold, hard facts
  • Posted by Art D , Small fish at Big pond on November 15, 2005 at 6:21am EST
  • A very well-done summary about a campaign that misses several key points:

    * Affordability: I look at my students' financial aid letters and cringe. The amounts look like house payments.

    * Shared sacrifice: with the eyes of a former working-class student, I see how how tired my students from the working-class are, and wonder: is enough being done, to contain costs? New methods attempted? Anything?

    * Sense of entitlement: let's get to brass tacks -- taxpayer-owned colleges are quasi-governmental bureaucracies. There is a small -- but significant -- element in those bureaucracies who believe they are above review and assessment, like the second-generation politician who's petty-cash fund records seem never to be in public view. That needs to end, immediately.

    * "We're on a budget -- how about you?" That's what the parents tell me, but what do I know?

    * Does it take a "village of universities" to raise young adults into productive members of society? Perhaps as one element -- bigger issue are the parents of those children. All the financial aid in the world won't fix that problem -- I've seen plenty of well-to-do children of divorce who will probably always be unhappy because both parents got into a "bidding war" for their affections. For them, there will never be enough money, or iPods, or cars, etc. They never learned how to earn their own way in life.

    * As to what former U.S. Representative Gunderson said about political one-sidedness: when 50% of the voting public sees that soft-side academic faculty is comprised more than 90% by members from the opposing political party -- in a world of tightening resources, is it rational to think that they would just give their financial support, without question? (And please, let's not have the canard that Republicans aren't intelligent -- try reading The Weekly Standard, or a Scalia opinion, if you can. And the engineering and business school faculties are as middle-of-the-road politically as Mr. Gunderson.)

    Attempting to cap costs. Using community colleges, AP tests, online methods. Out-sourcing non-core functions. Marginal costing instead of average costing. Higher standards of performance. Evaluating ROI on all activities. There's a start.

  • "Solutions for Our Future"
  • Posted by Marvin McConoughey on November 15, 2005 at 10:25am EST
  • Higher education can and should become far more efficient. Our total cost of national education now exceeds $866,000,000,000.00 for K-20 education (NCES Table 29). This year, the cost will exceed $900 billion. It is a heavy burden yet educators continue to castigate Americans for not spending enough. "Crisis" is the most overused term.

    Higher education requires too many mandatory courses of little lifetime value. One wonders if higher education is run primarily for our nation's future or for the economic well-being of higher education careerists.

    We should ask why jobs are flowing out of our highly educated nation, why graduates face rising income dispersion, and why critical technological fields attract too few students while less important career fields attract many.

    Why is it that higher education lacks the fundamental integrity to achieve grading honesty so that grade point averages carry real meaning?

    A major, highly visible productivity breakthrough is needed. Where is the creativity and resourcefulness that we expect higher education to impart to students. Higher education, teach thyself.

    I am personally disgusted with the bloated emphasis placed on college sports. The accumulated direct and indirect costs remain poorly documented despite many books and reports covering a century and more.

    The book "The Party's Over: Oil, War and the Fate of Industrial Societies," tells us that we face a grim future of rapidly diminishing energy resources. No signs exist that higher education can cope or has even begun serious thought on humanity's looming problem.

    Our six billion-plus population is probably unsustainable. Where is higher education in developing a humane solution to a problem that threatens our collective future?

    Perhaps a new propaganda effort for more money will be successful for a short time. But a more promising success would be for higher education to fundamentally improve its quality and cost effectiveness.

    What I have written merits serious action by higher education. Nothing will happen. Reform is impossible.

  • Spin
  • Posted by ap on November 15, 2005 at 2:27pm EST
  • I am not sure that the public doesn't care what is happening to universities, and particularly the public ones, as suggested in this story. They certainly care about having places for their children in affordable colleges and universities, and I certainly think they care about their own health and safety and economy, all issues we address with our research. Maybe the public is fed up with crises, as we all are, but I am not prepared to say that higher education is not important or even not as important as some of the other things listed above.
    At the same time, it's disappointing to see ACE turn, as public universities are doing increasingly, to the "market" for help. Why does ACE need a marketing firm in Texas to "spin" universities and their contributions? The problem with "spin" is that it's always about losing.
    By the way, some of the arguments about social/private benefits cited by the ACE consultant are straight out of the Newman book (The Future of Higher Education, 2004, last chapter)so she should have credited the authors...

  • "Solutions for our Future"
  • Posted by Ed Meehan , Partner at Rittenhouse Capital on November 16, 2005 at 8:42am EST
  • Unfortunately, as previously stated, our public universities are an extension of our run away government spending machine. Too many of our universities are more concerned about protecting their turf and their rankings than they are about taking on accountability for their obligation to educate students. The sad part here is all the teachers and administrators who do a great job, and there are many, who do put the students first and who can manage a budget are dwarfted by other who say we need more public funds and then go off and build big beautiful student centers and increase faculity salaries, while ignoring student needs.