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Wrangling Over Unit Records

Nearly anything said, murmured or leaked by the Secretary of Education’s Commission on the Future of Higher Education draws close scrutiny these days, just months before the scheduled release of the independent body’s final report.

So it comes as no surprise that the commission’s rather rough draft report, which endorsed the idea of a national “unit records” database that would track students’ performance throughout their academic careers, has reinvigorated the debate over whether such a system would help or harm higher education.

Supporters of the centralized database, including the chairman of the commission and a number of community college leaders, say it is the only true way to get an accurate picture of the postsecondary landscape, as the proposed system would track college students who are currently missed in the reporting process — including those who are part-time, enrolled in courses at multiple institutions, or drop in and out of college.

Private colleges have been the most outspoken opponents of the tracking system. Many officials say that the reporting requirements would violate student privacy, and that sufficient enrollment and financial aid information is already provided to states by individual colleges.

“We believe the proposal inherent in the Spellings Commission is so egregious and ill-conceived that it is necessary to express the views of the public,” David Warren, president of the National Association of Independent Colleges and Universities, said Thursday during a news conference to announce the release of a poll showing that the majority of Americans surveyed oppose the unit records idea.

The poll was taken starting the day after the commission’s report was released. Coincidence? Not exactly, said Warren. He said his association and the polling company had drafted the questions in advance, and that Warren had pushed for immediate surveying after reading the commission’s draft.

More than three out of five people in the poll said they opposed “requiring colleges and universities to report individual student information to the federal government,” and 45 percent of the 1,000 people surveyed said they “strongly opposed” the plan.

Results also showed that a majority of those asked said enough data is already being collected at the college level, and that the proposed data collection doesn’t address or solve public policy issues. Many also expressed concerns over safeguarding the data.

“It seems overwhelmingly clear that the public opposes the idea that once a student signs up for a course, he or she is thrust into a federal registry that may well follow them throughout their life,” Warren said.

But Travis Reindl, director of state policy analysis at the American Association of State Colleges and Universities, who supports the tracking system, said the three-question survey is inherently flawed.

“Several questions are leading and misleading. There are details that are intentionally left out,” Reindl said. “The bottom line on this is that the study doesn’t accurately represent the story.”

Reindl said he takes issue with wording in one question that says the data would be linked “potentially to information from the student’s high school and elementary school records,” when he said the conversation thus far has focused on postsecondary tracking. He said earlier language in that passage implies that “the federal government will be running around telling everyone to release individuals’ information to everyone, which simply isn’t true.”

The proposed tracking system would follow guidelines for the release of information in student records set forth in the Family Educational Rights and Privacy Act, Reindl said.

Susan Hattan, a senior consultant for NAICU, said that when the association worked with the company that does the polling, they “tried hard to have neutrally worded questions, as opposed to a push poll.”

The debate over the proposed federal tracking system kicked into full gear more than a year ago when the Education Department’s National Center for Education Statistics released a feasibility report that called for an overhaul of the way education data is received and reported.

Although program details are still somewhat vague, it is widely accepted that students would be entered into a national registry and assigned an identifier — almost certainly not a Social Security number for privacy reasons. Gwen Dungy, executive director of the National Association of Student Personnel Administrators, said she only supports a system in which students aren’t identified by a Social Security number.

The system would give the federal government and institutions information about financial aid, transfer rates and graduation rates for full- and part-time students. More information would be provided than what is now available in the Integrated Postsecondary Education Data System (commonly known as IPEDS), which all public and private institutions are required to submit to the federal government.

The student unit record plan would require Congressional approval. Congress gives the Education Department authority to build a new system in the reauthorization of the Higher Education Act, which governs the majority of federal student-aid programs.

Charles Miller, chairman of the federal higher education commission, said the tracking system is an answer to what he calls a “serious records gap.” Miller said the growing number of students who take classes part-time and who are “untraditional” students are falling through the cracks.

“We lose out on a great part of data that’s pertinent,” Miller said. “We are making higher ed decisions and we don’t have all the resources to do it. If we don’t have information on when students enter and when they leave, our findings are incomplete.”

Paul E. Lingenfelter, president of the State Higher Education Executive Officers, said concerns that the federal government wouldn’t know what to do with an influx of new data are unfounded. “We already put enormous resources behind an ineffective system – individually designed reporting systems across the country. “If we can have enough discipline, we can create a data set that’s simple enough.”

Miller said some states have put in place effective systems to track students through their education. He mentioned Florida as an example. Jay Pfeiffer, who oversees that state’s unit record system, said his state’s data collection methods allow for tracking of almost every student who remains in Florida for college.

Pfeiffer said he is “not convinced that a federal student record database gives us more than we already have.”

Rep. Howard P. “Buck” McKeon, chairman of the U.S. House of Representatives Education and the Workforce Committee, came out strongly against the Education Department’s proposal last year. He said in a written statement that “language in the recently passed higher education bill reflects the belief that creating a federal database of personal information is not necessary for evaluating academic institutions or informing the American public. In fact, many members have been vocal in saying that it is a direct violation of students’ personal privacy.”

The privacy card has been played by many during the unit records debate. Rebecca Thompson, legislative director of the United States Students Association, said during Thursday’s NAICU press conference that she is troubled by any proposal that allows the government to follow a student from “the time we enter elementary school until the day we die.” She said another concern is that the government would use the database information for non-germane purposes.

Throughout its meetings this year, various commission members, including those who work for technology companies like IBM, have assured the public that privacy issues can be handled if the proposal is adopted.

Added Miller: “I’m cautious about protecting privacy, but we have to assume we can develop an adequate system. Is having students’ information at 4,000 different places more safe? I don’t think so.”

Peter McPherson, president of the National Association of State Universities and Land-Grant Colleges, said the goals of the unit records system are worth working toward. “There may be 15 percent more students graduating than the current records reflect, and we don’t know the pattern of student movement. I keep wondering if there isn’t a way to work through the privacy issues to find a way to get this information.”

Both David Baime, vice president for government relations for the American Association of Community Colleges, and Eduardo Marti, president of Queensborough Community College, said the national database would be helpful, but only if useful information such as retention records are reported back to the colleges.

“It’s going to be good for community colleges,” Marti said. “We are at the beginning stages of a student’s education. This can enable us to prove and track when we are successful. Right now we are missing some key information.”

Marti and Miller both said they would like to see a system that also tracks students when they start their careers. “The important factor for us is to see how our students are being trained for the world of work,” Marti said.

Baime said it is “inevitable” that the country is moving toward a centralized database of information, whether in two years or in 20. “The system would demand it,” he said.

Still, some are not convinced. Christopher Nelson, president of St. John’s College, called the proposal “Orwellian.”

“The beauty of higher education is we believe that nobody has all of the answers,” he said during the news conference. “The more we try to bring about a single federalized way of looking at each unit, each piece of the labor force, the more we are headed toward a system that stifles innovation and competition.”

Elia Powers

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Comments

Student Unit Record

As an educational researcher it is amazing to me that the ability to assess student postsecondary transfer and success from one institution to another is impossible to track. For this reason we do not understand the factors that contribute to student success. According to the National Statistics collected by the NCES, more than 50% of college graduates attended at least two institutions. Approximately 33% attended at least three prior to earning a BA. Movement across institutional types and across state lines is highly likely. Denying the ability to study this phenomenon in the name of privacy is akin to denying research on HIV in an effort to avoid disclosure. Educational research, like medical research, is conducted without the disclosure of individual identity.

Linda Serra Hagedorn, Professor and Chair at University of Florida, at 8:50 am EDT on July 7, 2006

Campaign of Public Misinformation

So apparently NAICU is in the business of deceiving, inveigling, and obfuscating. And as a higher ed administrator, I would argue that all of higher education is involved in this enterprise of deception, some institutions without and some with complicity.

Anyone who has seen the NAICU survey knows that it is unfairly biased and is part of the organization’s skillful, but rather obvious engineering of its campaign of public misinformation.

And anyone who explains what a true unit record system would look like would know that the scare tactics used by these institutions—the threat to student privacy—are absolutely untrue.

Yes, parents, the federal government will track where your student wanders to at 11 p.m. on a Thursday night (the all-women dorm next door), know what he or she orders from Dominos (pepperoni with extra cheese), and will find out what they spend their financial aid on (a bottle of jagermeister).

And I work at an institution that still uses social security numbers as IDs! Talk about a breach of student privacy...

Institutions are hiding behind student privacy issues to mask the murkiness of their own operations.

Yes, colleges and universities are loosely coupled units, an organized anarchy where business operation models don’t always work. But that doesn’t mean we should wallow in our archaic record-keeping systems and be smug about the fact that we don’t even know what’s happening with students who are nontraditional or who transfer out of our institutions.

If higher education were a scientific experiment, we would all fail miserably as educators because our data sets are severely incomplete.

Shame on those who granted us our master’s and doctorate degrees. Our current data collection efforts wouldn’t even pass as good assessment in grad school.

Now 370 years old, American higher education has become that rickety old great grandfather who’s always crabby, resistant to change ("In *MY* day, we never let women and black people in colleges!"), and falls asleep watching TV.

Frankly, I can’t wait until the new educators—those who can balance institutional autonomy with understanding what needs to be done in order to keep America’s higher education institutions at the top of their game—take over.

AC, at 8:50 am EDT on July 7, 2006

UT Loses Employee/Student Data

From this morning’s Nashville “Tennessean”

Hacker broke into UT computer, had access to staff data University doesn’t think info stolen

Associated Press

Published: Friday, 07/07/06

KNOXVILLE — A hacker broke into a University of Tennessee computer containing names, addresses and Social Security numbers of about 36,000 past and present employees, but university officials said Thursday that they doubt the data was used.

The hacker apparently used the computer over a nine-month period, from August until May, only to store and transmit movies, a university statement said.

“Although we have no indication the hacker accessed or used the personal information, we are taking the precaution of notifying everyone whose information was on the database,” said Brice Bible, assistant vice president for information technology.

The university was “urging them to take steps to protect themselves,” he said.

Bible said the university was conducting “a thorough investigation.”

“Every precaution is being taken to safeguard security, including a thorough review of file storing and sharing and strengthening security measures in the affected area,” he said.

A toll-free hot line will be set up Monday to answer questions from affected employees and student employees who worked for the university on or before last August. The university also directed employees to an internal Web site to review security protocols.

The site includes a quote from the Roman playwright Plautus: “Mus uni non fidit antro.” ("A mouse does not rely on just one hole.") •

Published: Friday, 07/07/06

In this age of data mismanagement and stolen identities, the privacy issue is truly a concern.

Claude Pressnell, at 9:25 am EDT on July 7, 2006

NAICU to merge with NCAA?

Perhaps it’s time for those paragons of support for academic integrity and transparency in American higher education—NAICU and the NCAA—to merge. Now that Ken Lay is dead, who else is around to stand up for hiding the truth from the public?

The facts are the same in both cases: member institutions in both organizations have plenty to hide—in the case of NCAA, it’s financial corruption and academic shenanigans to protect the eligibility status of “student athletes.” For NAICU members, competing for students and their money and making unsubstantiated claims about “academic excellence,” the problem is that disclosure of student retention and graduation rates (and verification by independent parties) at hundreds of small private colleges would show that reality is far different from View Book rosy scenarios.

So while these NAICU member campuses and their shills in DC pretend to support privacy (does that extend, by the way, to the financial records of parents and students?), they work diligently to lighten the wallets of parents and students by tens of thousands of dollars per year per student. And the difference between corporate lying to shareholders and private college lies about academic success is .....???

Sheldon, at 11:10 am EDT on July 7, 2006

It’s SEVIS for US Citizens!

Those of us working with nonimmigrant students and scholars in F and J status have become accustomed to reporting a great deal of data for them through an online tracking system, SEVIS. Now such a system is being proposed for all students, including US citizens. The moral of this story is to remember that what happens to a smaller, perhaps more vulnerable, group of folks may eventually happen to you, too.

If the government follows through with this, I hope they will have learned from the implementation problems and capacity issues of the SEVIS system, so that the rest of higher education won’t have to go through what international educators faced in the summer of 2003. It was rough!

Reg Queen, at 12:20 pm EDT on July 7, 2006

Deception is Not Nice

The United States Student Association, Eagle Forum, Free Congress Foundation, and Maj. Leader Boehner are among the many who oppose the student unit record system. This is a much larger issue than private colleges vs. the world.

Timothy, at 3:45 pm EDT on July 7, 2006

Re: DECEPTION IS NOT NICE

But the key here is that there are no details on what this type of system will look like. And people are wildly speculating on what it will look like without sharing alternatives to address the fundamental problem: We don’t have good data on an increasing number of students who enroll in our colleges.

Once a student leaves an institution, there’s no way to know whether that student enrolls in another institution, takes a break and then goes back after two years, or drops out and starts a business in Tijuana.

From an administrator’s perspective, it’s frustrating to create the kinds of interventions that will set students up for success without knowing what happens to them.

Nationally, I can see an even bigger problem. I want my taxpayer dollars to go to institutions that make sure that students go to and complete college.

I think that if folks that you mentioned really understand the kind of bait-and-switch obfuscation that goes on in colleges and universities (and one of these days, I’m seriously going to write a tell-all book), they’d advocate for this type of system in a second.

AC, at 4:30 pm EDT on July 7, 2006

SEVIS for citizens — literally

Reg Queen is correct except in one assumption: that SEVIS access was necessarily limited to foreign students. In fact, it can already access entire university records. A new law will just make this level of snooping legal.

Upset? Any guess what’s going on with your medical records?

Love him or not, your Big Brother is here, kids.

Advisor Ian, Advisor, at 6:10 pm EDT on July 7, 2006

Spin on spying

On the flip side, I too have seen students that have worked harder to abuse us than earn credits. In particular, there is some merit to using a national database to crack down on financial aid fraud, which is possible since students can register at one university, not attend classes while spending the aid until dismissal, then turn around and repeat the process at a community college. I have no idea how long such fraudulent behavior can go on, but apparently the USDE does not track it! I do know that it does go on, however, because of advising conversations I’ve had with students that noticed them AWOL and then being told by the perps themselves the baldface lie that they attended class — even in the face of the prof confirming they never attended!

As invasive as similar spying into our medical records might seem, reducing prescription fraud is also a major campaign that could substantially reduce drug abuse.

Last, but not least, the amount of data must be monumental. I’d hate to be the one to sort through it!

Advisor Ian, Advisor, at 6:10 pm EDT on July 7, 2006

This will happen anyways

I agree that a federal system is not the correct solution. While I have a personal bias (my company develops student degree planning software for colleges), as a member of this community I know full well the power shared information has, and that I why I believe the kind of sharing potential alluded to by the supporters of such a system will occur even if a federal system never materialized. At Blue Jay we produce software that lets counselors collaborate with students over the web in building personal Ed Plans, Semester Plans and even semester schedules (we have some cool stuff). A natural bi-product of using our system (or any system for that mater) is usage statistics. Our Degree Designer product can also automatically interface with transcript management software. For the student that means seeing their course history superimposed on their Ed Plan, but for the administrator is means we can weave a digital thread across institutions to track the over all success of a student (no matter how often they transfer). It is my personal belief that in a few years college’s won’t be able to ignore this information. Right now reporting system generates Early Alert reports (to identify at risk students before they fall comply off track), but in a few years its conceivable that some vendor will attempt to turn trade their microscope for a telescope and try and focus on the most rewarding students. If you really want to create positive change in this industry you need to start considering what data can be freely shared and what data needs to be locked up. The pressure cooker of data security is hurting the adoption of products like ours which help colleges manage and connect with their students. It’s an all or nothing approach in most colleges. If we start embracing more open standards then things like collaboration and analysis will be more transparent. The alternative? A giant room full of locked black boxes running secret algorithms over the public personal data. As long we most people think that any sharing is bad it will only reinforce the idea that all sharing must be centralized and secured.I started Blue Jay while as a student in Community College, because I felt there was a better way to communicate with my counselor and sign up for classes. In the 3 years since my time a Sierra College the biggest challenge I face in getting our software installed is opening up the student course history tables. Counselors want our software, student’s want our software, but each time we make a presentation a new battle with a separate administration begins over what information we are allowed to access. These aren’t social security numbers or addresses, this is behind the firewall servers secured logins and read only access. In many schools students aren’t even allowed to grant individual access of their own records to our service. It’s great the everyone is having this discussion, I hope more people start embracing shared standards.

Jason Sperske, CEO at Blue Jay Creative Solutions, at 9:35 pm EDT on July 7, 2006

For every problem there is a right solution

The problem has been identified — current IPEDS system can’t track and accurately report the progress of students, particularly ones that attend multiple institutions and take more than 4 years to graduate. The lack of data inhibits the making of informed decisions — the system needs to be fixed!

Critics have objected to proposed solutions from NCES for two primary reasons: — student privacy and potential costs for institutions. The concerns are legitimate but simply objecting doesn’t solve anything. NCES should respond with a system design that satisfies all of the legitimate concerns.

But will that be enough, or are the privacy and costs issues just a smoke screen? Are there some real unspoken reasons for opposition? Are segments afraid that the system will substantiate comments in the draft report from the Comission on the Future of Higher of Higher Education?

BW, Researcher, at 5:50 am EDT on July 8, 2006

As long as big brother is watching our bank accounts, telephone records, credit information and every other on-line source of private information, why not add student grades? They are pretty meaningless, anyway, just the sort of thing the NSA supercomputers like to crunch. Plus, it will result in another program like no child left behind which will enable shaping higher education to meet the needs of corporate America. Who asked for this commission, anyway?

Bob Seidel, Professor at University of Minnesota, at 1:20 pm EDT on July 11, 2006

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