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Insourcing at Brandeis

September 14, 2006

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Brandeis University has put on its payroll 22 custodians who had previously been employed by contractors, concluding a multi-year effort by students and labor leaders to win better pay and benefits for the workers.

The Brandeis Labor Coalition, a student group, successfully lobbied the university last August to ask contractors to raise the salaries of the outsourced custodians at Brandeis to the level of the 63 custodians already on the university's payroll. All workers began receiving $14.63 an hour -- a $3-per-hour raise for the contracted workers. The university raised the pay this year to $15.11. Funding is coming from the university's operating budget.

As a second step, the university agreed to hire the outsourced custodians directly, starting last month, after the university's contract with the two contractors expired. Josh Rosenthal, a Brandeis senior and member of the Labor Coalition, said the new payroll workers also receive the same number of sick and vacation days as equivalent employees.

“It’s incredible,” Rosenthal said. “Our group was started when we recognized the pay disparity. Since the university reached an agreement with the union, we’ve been seeing this move forward.”

Added Dennis Nealon, a Brandeis spokesman: "The university is extremely pleased that it could come through on its commitment to do this. We know it’s an issue of equity.”

Students on a number of campuses -- with mixed success -- have pushed for better wages or benefits for custodians who are hired by contractors. But moving from outsourced contractors back to payroll employees is unusual these days, as an increasing number of colleges are going in the opposite direction. Because colleges generally provide more comprehensive employee benefit packages than do the outside companies, many labor groups prefer to have the employees work directly for the colleges. 

Jill Hurst, deputy director of the Justice for Janitors department of Service Employees International Union Local 615, the union representing the custodians, said Brandeis' move shows that it is "increasingly willing to provide living wages, whether an employee is direct or contracted.”

Dan Nicolai, director of the higher education division for the union's Local 615 chapter, called the latest move “a victory” in the effort to achieve equal pay.

Julie Miller, a senior coalition member, said the university's move sends a positive message to other campuses. “It's refreshing to see the value of justice is still part of the university today. This is a new step in dealing with labor on campus, and important in setting a precedent.”

Last month, custodians at the University of Miami ratified a four-year contract with their employer, UNICCO Services, which will increase wages by as much as 51 percent. Student activism on behalf of custodians has also taken place at Washington University in St. Louis, the University of Virginia and Georgetown University, among other campuses.

Nicolai, the union leader, said this case wasn’t just about the money. He said the Brandeis-hired custodial staff tends to have more job security than the contract workers. The university also has a policy where employees' children, if admitted, can attend for a discounted rate, he said.

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Comments on Insourcing at Brandeis

  • Outsourcing versus Insourcing
  • Posted by Della Cronin on September 14, 2006 at 10:15am EDT
  • While a living wage should concern administrators and contractors, outsourcing functions that have nothing to do with the academic functions of an institution should certainly be pursued if it ultimately results in lower costs and/or better services for the school and its students. There are companies expert in services that administrators are not, and it would be a disservice to not investigate and, if appropriate, use these companies and their services.

  • Justice for Janitors....
  • Posted by kgotthardt on September 14, 2006 at 11:20am EDT
  • ....I love it!!!!!! Nice job, Brandeis!

    It would be great to see this kind of advocacy for workers' rights on other campuses. Hopefully, the days of student apathy are coming to an end!

  • Posted by Wayne Holly on September 14, 2006 at 11:25am EDT
  • I must agree with Della Cronin's comments. There are situations when outsourcing non-core activities is a better choice. When doing so, however, the institution must insist in it's bid specifications or RFP that the contractor pay at least the "prevailing wage" as determined by the local state Department of Labor.

  • reactions to insourcing
  • Posted by Sally Pierce , Professor at Lansing Commuity College on September 14, 2006 at 12:50pm EDT
  • If the students at Brandis were mine I'd be saying, "Good Work." As educators advocacy for others is something we should support. The college may have found what many institutions find--outsorcing often isn't really a cost savings.

  • Ugh
  • Posted by DeisCane on September 18, 2006 at 10:15am EDT
  • I'm embarrassed as a Brandeis alumnus. Ignoring that this is a labor area that must be outsourced is absurd. Brandeis' core competency is in education, not in employing blue collar workers.

  • Proud alumnus
  • Posted by Nigel Cohen , business law professor at Univ. of Texas - Pan American on September 25, 2006 at 10:47am EDT
  • As a Brandeis alumnus in Economics, I am proud of the University's actions. This episode reflects well on the long tradition of student activism and positive administrative responses at Brandeis. Higher education should not stoop to the level of Wal-Mart, contracting out cleaning services to the lowest bidder using workers of questionable immigration status. Bravo Brandeis!