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Searching for Answers at Gallaudet

October 25, 2006

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As the fractious situation at Gallaudet University appears headed for some kind of resolution on Sunday, with a special meeting planned by the university's Board of Trustees, supporters and critics of Jane K. Fernandes remain deeply divided over the core of the dispute about her possible ascension to the presidency. 

Fernandes has continuously said that Gallaudet should be open for all deaf people and has implied, and sometimes stated, that she has not been accepted because she learned American Sign Language late in life. In an essay she wrote for The Washington Post titled "Many Ways of Being Deaf," she argued that during the selection process for the president, "the issues of audism and racism that have plagued the deaf community for centuries came to the forefront." Audism is discrimination based on hearing ability.

In a later interview, she said , "I am not a native signer.... The protesters want to make this about me." And in an online discussion, she wrote that the turmoil is caused by the external pressures on the deaf community, including cochlear implants, more powerful hearing aids and genetic research. "My African American friends seem to understand the pressures the deaf community is feeling," she wrote. 

However, during dozens of on-campus interviews with students, faculty and alumni, that issue has rarely been raised by her opponents. Instead, most give a litany of reasons why Fernandes is unfit, often focusing on her perceived lack of leadership skills and an unengaging personality.

“I was pretty neutral about the whole thing when I first came in,” said a first year graduate student, Jennifer Myers. She said she knew that Fernandes was not liked, but that she had never interacted with her until she attended an orientation meeting for graduate students over the summer. “She was just not a nice person. I know this sounds stupid, but she doesn’t have personal skills, and you need that to lead people.” Myers added that she noticed that Fernandes does not smile when meeting people.

John Slone, a senior majoring in government, said, “It’s not about deaf issues,” adding that “if that’s the issue, then why are there so many hearing people here?”

“She doesn’t connect with people,” said Mark Weinberg, chair of the Faculty Senate and professor of linguistics. “She doesn’t look you in the eye.” Weinberg said that he does not understand how someone who lacks charisma can be an effective fund raiser and public face for the university. He added that the only people making a big fuss about “deaf politics” have been members of the administration.

The biggest problem, he said, is that Fernandes has not respected the faculty and the need for shared governance during her six years as provost. He cited numerous instances in which Fernandes allegedly disregarded normal channels for faculty consultation, such as the choice of a new librarian and even the procedure by which faculty were recently given raises. “There’s a litany of things,” he said.

Weinberg said the accumulation of incidents have left faculty with the impression that Fernandes does not value their input or feel the need to work with them. “It’s a finely tuned clock,” he said of the relationship between faculty and a university administration. “And now it is broken.”

A Gallaudet spokeswoman, Mercy Coogan, confirmed that the board will meet on Sunday. “I think a lot of people are hoping they will bring some silver bullet,” she said. Any solution will be fraught with difficulties, however, because faculty have voted overwhemingly for Fernandes to resign, but she has already signed a contract to take over the university in January.

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Comments on Searching for Answers at Gallaudet

  • Thank you
  • Posted by Andrea on October 25, 2006 at 7:10am EDT
  • I was pleased to see that this is one of the (unfortunately few) news articles in which the reporter took the time to dig beneath the surface and talk extensively with protesters themselves rather than simply buying the university administration's spin.

    My experience with Fernandes is not nearly so extensive as the experiences of others on campus. But I have heard about her from many people who I know and respect highly on campus -- people who I know well enough to know they don't complain lightly or easily about others. And I also had a chance to observe her behavior on campus during one prior crisis (when two students were murdered on campus a few years ago; this was when Fernandes was provost). During this time, many gay, lesbian, bisexual, and transgender students, staff, and faculty were terrified because some people were afraid that the first murder might have been a hate crime (this was before the second murder occurred, so we had no way of knowing why the first student had been targeted). In addition, some GLBT students had been complaining about homophobic harassment even before the first murder and said there were more incidents in the weeks afterwards.

    I know this is entirely subjective, but: Although Fernandes said some of the right words, I did not feel personally reassured by her stated commitment to looking into complaints of homophobic harassment on campus. (And, if she did, I never heard the results.) I also was considedrably underwhelmed by her stated surprise that homophobia existed on campus. Granted, she might not had heard of complaints before -- because GLBT people on campus had (have?) often felt there isn't a safe place to go where they can raise them. But Fernandes has, on a number of occasions over the years, stated herself to be very sensitive to diversity issues and very experienced with them. Someone who truly has an understanding of all the various forms of prejudice ought to understand the common sense idea that just you don't see the equivalent of men in white hoods and robes or other blatant trappings of prejudice doesn't mean that there isn't something more subtle going on beneath the surface.

    (Again, I know this is still very subjective:) I did not feel reassured by her statements and behavior during this crisis. I ended up perceiving her as very naive on diversity issues (it does not help that she reputedly has a habit of talking about a young African American girl she was apparently friends with in childhood when she talks about her sensitivity to issues of racism--which comes across to some of her listeners as very superficial). And that made me lose confidence that she was truly prepared to deal with issues of diversity on campus with the intensiveness and persistence that they required.

    Based on what I saw of her during the last crisis she had to deal with as a provost, I do not think Fernandes is the person the university community needs to lead us out of the current time of crisis and into a time of healing. So far, she has shown herself to be more of a divider than a unifier on campus. Indeed, from what I have seen of the protesters, they have done far better at crossing the bridges between races, genders, position (student/staff/faculty/alumni), and, YES, even hearing status and cultural identity (protesters and sympathizers are Deaf, deaf, hard of hearing, "hearing impaired", deaf-blind, hearing, grew up oral, grew up with ASL, grew up with something in between, have cochlear implants or don't). The protesters have done in the past few months what Fernandes never succeeded in doing during her six years as provost.

    Maybe one of the protesters should be leading us out of this crisis instead of Fernandes.

  • Declining Academic Quality
  • Posted by S on October 25, 2006 at 11:01am EDT
  • Protestors have also cited declining academic quality at Gallaudet during Fernandes’ tenure as Provost. This is reflected by the 2005 PART report where Gallaudet got an "ineffective/ not performing" rating from the White House due to poor graduation and employment rates.
    “Gallaudet failed to meet its goals or showed declining performance in key areas, including the number of students who stay in school, graduate, and either pursue graduate degrees or find jobs upon graduation. For example, Gallaudet graduates who find employment commensurate with their education declined from 90% in 2001 to 69% in 2005” 2005 PART Report, www.whitehouse.gov/omb/expectmore/summary.10003306.2005.html.

    “This year, the U.S. Office of Management and Budget released a study of Gallaudet that labeled it ‘ineffective,’ citing declining or stagnant performance in key areas: From 1999 to 2005, undergraduate graduation rates hovered at 42 percent. From 2001 to 2005, the percentage of graduates who found jobs the first year out of Gallaudet dropped every year” Washington Post, “Source of Gallaudet Turmoil Is Up for Debate,” Susan Kinzie, October 23, B01.

    President-elect Jane Fernandes served as Gallaudet’s Provost from 2000-2006. Given her poor track record, the board needs to appoint somebody who can raise the bar and produce better numbers.

  • Posted by Peggy Quinn on October 25, 2006 at 11:55am EDT
  • I'm not a member of the deaf community and have never been to Gallaudet. But the solution is really quite simple. If President-Elect Fernandes really wants to prove she is a strong and effective leader then she needs to act like one. She needs to follow the hallmarks of true leaders: recognize that she is not suited for this position; recognize that she is causing great harm to a great institution and good people; recognize that she does not have the support she needs to be effective in that position; and, recognize that she needs to be a great enough leader to walk away. Period.

  • Posted by Wondering on October 25, 2006 at 12:46pm EDT
  • Yes, the simple solution for the protestors may be for her to walk away but walk away to where? In accepting the president designate job, she gave up the highest academic job at Gallaudet, the Provost position paying 300K+. Where is a deaf person going to find employment anywhere near that? Is it fair to ask someone to give up their livelihood for the good of someone else?

  • Posted by Michael on October 25, 2006 at 1:35pm EDT
  • There is an old axiom in leadership: "if you want to be a leader, find a parade and step in front of it." With students and faculty apparently so opposed to Dr. Fernandes, it is doubtful that she will be able to step in front of this parade.

    She should be given an opportunity to make her case to the faculty and students, but if that doesn't change their minds, she'll need to resign.

    Gallaudet will have to make good on their contractual obligations to her. She accepted the position in good faith, and is owed what that contract stipulates. The faculty and students may find that this requires them to make a sacrifice down the line, as the university will be paying in essence for two presidents, but they'll need to remember that it was their choice to prevent her from performing the work.

  • The Fernandes problem
  • Posted by drtaxsacto on October 25, 2006 at 2:50pm EDT
  • This is a great article - presenting the substance of the issues facing the president designate. One other concern that I would have would be the paltry graduation rate. As provost she was supposed to support the needs of students - but at least according to campus research - the graduation rate for Gallaudet students is pretty low. That is a good sign she did not fulfill her responsibilities in this area.

  • Posted by Graduation Rate on October 25, 2006 at 5:25pm EDT
  • The graduation rate under her tenure as provost moved up only 1% to 43% from 42%. However 43% is quite decent for a college with a liberal entrance requirement and a substantial number of new students require remedial English and Math. Setting higher entrance requirements would mean denying many students of color admission and the chance to move up. Increasing academic standards should apply to graduation not entrance but doing that will decrease the graduation rate. This is a choice Gallaucet must make--giving many the chance and accepting a lower graduation rate or making entrance requirements much higher and getting a higher graduation rate.

  • Posted by Gallyprof on October 25, 2006 at 6:20pm EDT
  • In response to the above comment that Fernandes should be given a chance to "make her case" to faculty and students, I would like to say that she has made absolutely no effort to do this. Indeed, Fernandes is talking to everyone BUT faculty and students. To date, Fernandes has done 3 online q&a forums with the Washington Post and numerous radio/ print interviews in which she repeatedly emphasizes her ability to lead Gallaudet. Yet, since the protests began again this semester, she has not called one meeting with faculty on her own initiative. During the takeover of HMB, the main classroom building on campus, Fernandes sent a team of 3 administrators to negotiate, but never appeared herself (and yet, her essay "Many Ways of Being Deaf," she claimed to have stayed up until 3 am negotiating with students). And, she currently refuses to meet with students until they drop their demand for her to resign. What kind of leader is more concerned with interacting with the general public than with her own university community?

  • Governance Crises can be managed
  • Posted by KED , College President on October 25, 2006 at 6:20pm EDT
  • Whether it is best for a controversial pick for president to be supported or released is a grave matter that I'm sure the Gallaudet board is considering as seriously as any it might have in its history. Gallaudet is no stranger to such controversy, unfortunately.

    It is possible to salvage such presidential transitions and it is also possible to cancel the match with some dignity but either must be done astutely and the follow-up must be carefully managed by the board and whomever becomes president.

    There is something of a science to addressing leadership transitions, especially particularly prickly ones, for the long-term benefit of colleges and universities. Hopefully the board has engaged professional help with expertise in this specialty context. There is far too much at stake for any college or university in these circumstances but unfortunately many boards do not have the acumen to handle these occasional major upheavals.

  • Gallaudet protest situation
  • Posted by Jill on October 27, 2006 at 10:46am EDT
  • I am hard of hearing and have worked at Gallaudet University for over 12 years. I have never seen such rancor and divisiveness at Gallaudet as I've seen in the last month. It sickens and disenheartens me to see this happening. I think people have lost sight of sanity and reality in this struggle.

    The reality is that the Gallaudet deaf community is quite diverse in its composition. The deaf community in the outer world is made up of late-deafened people, hard of hearing people, signing deaf people, elderly deaf people, and deaf children and adults with cochlear implants. This diversity is unlikely to change and Gallaudet needs to recognize this diversity and work with it, not fight it.

    While I am amazed by the incompetence shown by the Gallaudet administration in their handling of this crisis, I am equally saddened by the actions of the protestors. I am a lot like Jane Fernandes in that I was educated in mainstream public schools and learned to sign later in life. I understand how to navigate both the hearing and the deaf worlds. I understand that a Gallaudet University president has to do this also in order to be successful. I believe that Dr. Jordan had the requisite personality and life experiences that enabled him to do this so well for Gallaudet for the last 19 years. I am sure many of the protestors were educated in the mainstream, that many of them have cochlear implants, and come from all-hearing families.

    Having said all this, I believe that Jane Fernandes needs to step down. I think her background as an orally-educated deaf woman is not the issue. The issues people have with her are two--she has a leadership and management style that people at Gallaudet do not like and her previous leadership record as Gallaudet's provost and director of the Laurent Clerc deaf education center at Gallaudet is mediocre at best.

    What the Gallaudet Board of Trustees needs to do in its meeting this weekend is to ask Dr. Fernandes to resign, and if she does not, then they need to rescind her appointment and to reopen the search process. Gallaudet needs to get on with its business--education and service. Gallaudet needs a time of healing and reconciliation. The students, staff, faculty and other campus constituencies can no longer live in a climate of fear, paranoia, and distrust. It is taking its toll on everyone I know. People are angry, tired, and frustrated. We need to recognize what we have in common as a community and work on restoration of trust and the ability to work together on this basis.

    Sincerely,

    Jill, a concerned Gallaudet staff member