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Drop Patent, Educause Urges Blackboard

The leaders of higher education’s main technology association have written a powerfully worded letter urging Blackboard to relinquish the rights it gained under a controversial patent of online learning technologies in the public domain and to drop a patent infringement lawsuit it filed in August against a Canadian competitor, Desire2Learn.

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“We believe this action would be in the best business interests of Blackboard and in the best interests of higher education,” Brian L. Hawkins, the president of Educause, and the group’s Board of Directors said in a letter to Blackboard this month. “We do not make this request lightly or underestimate the courage it will take to implement. However, we believe it is the right action for your corporation and our community.”

Blackboard officials did not take kindly to the request. “Blackboard has been (and remains) a long time supporter of Educause and the important role it plays for the academic community, but we are disappointed that Educause, an industry organization, is taking public positions on its members’ intellectual property and enforcement efforts,” Michael Chasen, Blackboard’s CEO, said in a statement released Thursday night. “We are proud of our innovations and believe protecting Blackboard’s intellectual property is tantamount to the success of the company and the evolution of the industry at large.”

The letter (the text of which is available below) was hand-delivered to Chasen at Educause’s early October meeting but was made public only Thursday, when Educause posted it on its Web site along with the minutes of the board’s meeting. Those minutes note that the letter was approved unanimously by all board members attending (two directors were not there) “after much discussion.” Hawkins said in an interview Thursday that the fact that there was significant discussion should not be read to suggest that there was disagreement about the content of the letter, which he said was unprecedented in the association’s history.

“We have never sent this type of a letter to one of our corporate members before,” Hawkins said. The association’s “guiding principles” for dealing with corporations say that Educause will not endorse one corporation over another or otherwise take sides in a corporate dispute. But the principles also note that “Educause is accountable primarily to its institutional members,” and that “institutional member objectives, if ever in conflict with corporate member objectives, take precedence.” In this case, Hawkins said, Educause is not siding with Desire2Learn over Blackboard, but putting its college and university members’ interests first.

In their letter, which Hawkins and the Educause board say was written on behalf of the entire “higher education IT community,” they use unusually dramatic language to describe how college technology officials view Blackboard’s patent and its lawsuit against Desire2Learn.

“One of our concerns is that you may not fully appreciate the depth of the consternation this action has caused for key members of our community.... We have seen this intensity of anger only a few times before. In those cases, the corporations involved were unaware of what was happening outside their official channels. Please do not underestimate this consternation which we believe will impact Blackboard in both the short- and the long-term.”

It continues: “The expressions we hear range from the vilification of Blackboard, to stories about the cold reception Blackboard is receiving at presentations, to the embarrassment of your employees who are asked to explain this corporate action.”

The Educause letter notes that rather than rely on the strong opinions and beliefs of its members, it had hired a “highly reputable, independent law firm to review the patent,” and that the firm’s “preliminary conclusion” is that the patent was “very broadly defined and was inappropriately approved by the U.S. Patent and Trademark Office.”

The letter urges the company to “disclaim the rights established under your recently-awarded patent, placing the patent in the public domain and withdrawing the claim of infringement against Desire2Learn.”

Chasen’s response suggests Blackboard is disinclined to do so. Company officials have said repeatedly that critics are misreading the patent if they believe it applies broadly to learning management software, and that they do not intend to try to impede the development of open source software.

*****

October 9, 2006

Mr. Michael Chasen
Chief Executive Officer
Blackboard, Inc.
1899 L Street, 11th Floor
Washington, DC 20036

Dear Mr. Chasen,

I am writing you on behalf of the higher education IT community, the EDUCAUSE Board of Directors, and our executive team to express in writing what we have conveyed in prior conversations. Our community is deeply concerned by Blackboard’s patent and its recent law suit claiming patent infringement against Desire2Learn. Our community feels these actions go beyond competition to challenging the core values and interests of higher education.

One of our concerns is that you may not fully appreciate the depth of the consternation this action has caused for key members of our community. Among those who have been most directly involved in the development and evolution of course management systems—customers whom Blackboard has relied upon for ideas and advice—these concerns are most pronounced. Their anger over the law suit is so intense that many are simply not communicating with Blackboard. We have seen this intensity of anger only a few times before. In those cases, the corporations involved were unaware of what was happening outside their official channels. Please do not underestimate this consternation which we believe will impact Blackboard in both the short- and the long-term.

We are sure you are aware of the many blog postings discussing the law suit. Web sites have been established to gather evidence of prior art to refute the patent claims. The expressions we hear range from the vilification of Blackboard, to stories about the cold reception Blackboard is receiving at presentations, to the embarrassment of your employees who are asked to explain this corporate action. Even those members of the community who counsel taking a wait-and-see approach are not necessarily less concerned, just more focused on what they might have to lose by speaking out against the dominant vendor in the CMS market. The fact that these perceptions exist is not likely to lead to greater market share or profitability for Blackboard.

EDUCAUSE is a non-profit association dedicated to serving its 2000 college and university members, as well as its 200 corporate members. We do not endorse products or take the side of one company over another. Our corporate guidelines, established in 1998, are very clear that EDUCAUSE is primarily accountable to its institutional members. In the event of a conflict between corporate and institutional member objectives, we must support our institutional members. Let me clearly state that we are not siding with Desire2Learn at the expense of Blackboard. Our discussions and actions are based solely on the collective interests of our institutional members.

There are two core tenets behind the community concern. One deals with co-creation and ownership; the other deals with innovation. Course management systems were developed by the higher education community, which includes academics, organizations, and corporations. Ideas were freely exchanged, prototypes developed, and refinements continue to be made. The new EDUCAUSE Catalyst Award, given to course management systems this year, celebrates that course management systems “were conceived and developed among faculty in pockets of innovation throughout the world. They originated simultaneously at a number of institutions,” as stated in the award announcement. One of the reasons course management systems were singled out for this award is because of the “fluid movement of ideas and initiatives between academia and the commercial sector as individual limited-use efforts evolved into enterprise-wide systems.” Our community has participated in the creation of course management systems. A claim that implies this community creation can be patented by one organization is anathema to our culture.

We realize that what one believes is not necessarily legally binding. As a result, EDUCAUSE engaged the services of a highly reputable, independent law firm to review the patent. The preliminary conclusion is that the patent was very broadly defined and was inappropriately approved by the U.S. Patent and Trademark Office. That is certainly the view of the higher education community, many of whom are contributing evidence of prior art.

The other core tenet is to promote innovation. The free exchange of ideas fosters innovation. The open sharing of ideas does not preclude commercialization or profiting from ideas. Innovation is critical to the higher education community and it is critical to corporations. Blackboard has espoused the importance of listening to customers as its source of innovation. This law suit will certainly have a chilling effect on the open sharing of ideas in our community.

We believe that Blackboard should disclaim the rights established under your recently-awarded patent, placing the patent in the public domain and withdrawing the claim of infringement against Desire2Learn. We believe this action would be in the best business interests of Blackboard and in the best interests of higher education. We do not make this request lightly or underestimate the courage it will take to implement. However, we believe it is the right action for your corporation and our community.

As EDUCAUSE members convene this week, this patent and its implications for innovation in education will be discussed more broadly. Now is the time for Blackboard to demonstrate why it is a leader in course management systems and listen to the marketplace that has been a primary source of collaboration and innovation. I, along with members of my executive team, are willing to meet with you at any time.

Sincerely,

Brian L. Hawkins
President
EDUCAUSE

On behalf of the EDUCAUSE Board of Directors

  • Robyn R. Render, EDUCAUSE Chair of the Board, Vice President for Information Resources and CIO, University of North Carolina, Office of the President
  • John E. Bucher, EDUCAUSE Vice Chair, Chief Technology Officer, Oberlin College
  • Ellen J. Waite-Franzen, EDUCAUSE Treasurer, Vice President for Information Technology, Dartmouth College
  • Jeffrey W. Noyes, Secretary of the EDUCAUSE Board, Director, Student System Consolidation Project, Board of Regents of the University System of Georgia
  • Rebecca L. King, Director for Information Systems and Services and Interim CIO, Baylor University
  • Lucinda T. Lea, VP for Information Technology and CIO, Middle Tennessee State University
  • Marilyn A. McMillan, Associate Provost and Chief Information Technology Officer, New York University
  • Margaret F. Plympton, Vice President for Finance and Administration, Lehigh University
  • David L. Smallen, Vice President, Information Technology, Hamilton College
  • George O. Strawn, CIO, National Science Foundation
  • Brian L. Hawkins, President, EDUCAUSE

Doug Lederman

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Comments

Moodle for Online Learning

In some local university chapters at Manila, Moodle is in wide use (http://moodle.org/). It’s open source, stable, scalable and constantly under upgrade.

I think it can be a viable alternative to pricey commercial software like blackboard.

Mr. Persuasion, Dr. at Ateneo de Manila, at 10:50 am EDT on August 24, 2007

Time passes...

2 years on and Blackboard now owns WebCT. But the BB software is still every bit as crap as it ever was.

Let’s face it... the reason why they are making these patent apps is because their ideas are little more than database scripts. If they actually wrote really breath taking software they wouldn’t need patents.

The reason why they have such market share is attention to University administration functions. It has nothing to do with creating a quality learning experience for students.

You could run a whole Uni on the Facebook platform and the learning experience would be enhanced beyond anything BB offers.

Yani, at 5:10 am EDT on May 30, 2008

Aside from the core ethical principles involved and violated by this patent, unfortunately BB is NOT a great system, elegantly designed, with all its parts working reliably and smoothly (think Mac). It is clunky, primitive, unwieldy, and intensely unintuitive (think Microsoft in the 90’s). For example, I’ve had to write down in painstaking detail all the strange steps that have to be taken, in correct sequence, in order to have a student’s grades registered as a letter grade — and this was only possible with intensive tech support. There are theoretically systems in place to make life easier for the user, like having student work vetted by Turnitin, but many of them require the same kind of series of weird steps to implement; if you miss one, or do it wrong, you don’t get a warning. It just doesn’t work, and unless you test it yourself, your students will be up the creek at (say) exam time. And this is without addressing the number of times in a given semester when the entire system is “down” for hours or days, for one reason or another.

Especially with this year’s series of “improvements” (most of which have simply added even more steps to get where you’re going) it has become a monster of dysfunction, and its user manuals are next to useless. So this action very much does remind me of Microsoft in the 90’s — they owned most of the tech world, and repeatedly insisted on owning more and more of it, while their consumers had to struggle with their glitch-ridden, invasion-vulnerable operating systems and were able only with great difficulty (and sometimes legal action) to choose other manufacturers’ software to use with Microsoft. The difference is that back then we could use Macs if we wanted to have a powerful, elegant, smooth, and trouble-free computing/online experience. What this patent does is preclude any “Macs” from designing something that works better, and closes off any incentive for BB to design something clean on its own. For shame.

marya, at 7:50 am EDT on October 27, 2006

BB

I have also found BB to be clunky & hard to use—and I’m fairly tech-savvy. That was what I’ve been told was the “earlier version.” I am now waiting for the roll out of the “new version,” which is supposed to be oh so much better. Except that when I went to a meeting with the tech guys none of them seemd very happy about the new version either. Another similarity to Microsoft: I’m still waiting for the upgraded software.

jd, Professor, at 8:55 am EDT on October 27, 2006

Outrageous Hypocrisy

Higher Education profits handsomely from intellectual property, and much of such profit is accomplished by inviting themselves to share in the profits of faculty and more importantly student’s creative genius.

Most of the time institutions do bring value to the table which probably justifies their share of the profit but there are some examples of truly predatory conduct by academia such as the Petr Taborsky case at the University of Southern Florida and the John B Fenn case at Yale which demonstrated gross incompetence, greed, and academic egos leading to great damage to institutions reputations.

And now we have the Blackboard case. I do not think there is any question that Blackboard is a pioneer and leader in this field. All who blaze the trail in new fields are hounded by parasitic organizations that would profit from their work. On one hand there are competitors who steal their property and on the other there are disreputable customers who encourage such infringement. Both are motivated by greed and a lack of ethics.

Academia has generally been far more ethical dealings than many businesses but are not perfect and need to be constantly be reminded when they backslid. This case is a good example of the mob mentality that rationalizes looking others property.

From a public policy perspective intellectual property is the one thing which stands between developed countries high standard of living and a serious decline in that standard. Invention has always fueled our economy. Historically we profited from invention through manufacturing. But globalization is causing much of the manufacturing to be done in low wage countries. For that reason enforcement of our intellectual property rights has become more crucial.

In light of this academia needs to wake up and realize that they cannot take others intellectual property and expect others to respect their own. When you undermine others intellectual property you are undermining the very basis of the economy which supports higher education. A mob mentality does not make thievery any less wrong.

In the end Academia never wins in these situations. When they steal from their students, faculty, or corporations they always pay a high price for their conduct. Those who are victims of such conduct extract retribution over a long time frame and rather you realize it or not many of the most successful inventors become patrons to higher education. We are associated with many of those inventors and we pride ourselves on being Santa’s helpers. When inventors do reach the point of playing Santa they remember the constant reminders they see in our Academic Hall of Shame. Academia never wins the war in these situations.

Ronald J Riley, President — Professional Inventors Alliance — www.PIAUSA.org — RJR"at"PIAUSA.org Exec. Dir. — InventorEd, Inc. — www.InventorEd.org — RJR"at"InvEd.org

Change “at” to @ RJR Direct # (202) 318-1595 Generally available 9 AM to 9 PM ESTMay be availabe plus or minus two hours.

Ronald Riley, President at Professional Inventors Alliance, at 8:55 am EDT on October 27, 2006

BB usability

Sorry, I disagree with the statements that Blackboard is clunky and not user friendly. I helped Beta test the software about 10 years ago. I was happy to provide them with feedback and ideas because as a future user, I wanted to have a say in the features that were most important to me. I knew that I was not going to be compensated for my input, except that I did get to use the software for free before it was released.

About five years after I participated in the testing, I moved to an institution that was just starting to use the software. When our department’s copy budget was severely slashed, I helped incorporate Blackboard into our courses. I had no training other than my previous exposure to the program and many changes had been made in the interim. At first we just used the software to post assignments. Over time I incorporated different features into my courses such as the online quizzes, the gradebook, and the discussion board.

Yes, there are occasional glitches in the software, but no more than any other software program I have used. The biggest problem I have had is when the campus server goes down, but that impacts all access to the internet.

I have not seen the patent and I am not familiar with the legal issues involved, but if the US Patent did something inappropriate, shouldn’t Educause take it up with the US government?

vld, at 10:10 am EDT on October 27, 2006

NO WONDER EDUCAUSE IS A NON PROFIT

Wow, now EDUCAUSE is the bully.

This letter — an ultimatium to Blackboard — is obsurd on three levels:

1) Educause charter is to not take sides. They are taking sides.

2) Educause Board doesn’t include one corporate member. They are all academic types, or people making easy money at Educause. Not one of them knows the pain of running a company that has to make a profit. If they did, they’d understand the importance of patents. A few of our nations fathers and famed inventors, Thomas Jefferson and Thomas Edison, to name two sure did.

3) Educause predicts Blackboard’s patent will hurt the company. Who the hell are they to have a crystal ball? By sending the letter they are waging a negative PR war against one of their members, then sheepishly warning a negative PR war could be coming. It’s double-talk crap. Educause is clearly in cahoots and conspiring against a member, let’s get the junk out of trunk and call a spade a spade -EDUCAUSE is the bully. Shame. Shame. Shame.

Fair Minded 2.0, at 10:46 am EDT on October 27, 2006

Having just finished reading the patent, the only phrase comes to mind is “prior art". This one stinks.

dan, at 11:21 am EDT on October 27, 2006

Pioneer

Mr. Riley states:

I do not think there is any question that Blackboard is a pioneer and leader in this field.

There seems little question that BlackBoard is NOT a pioneer. That’s a large part of what the controversy is about.

As for Educause — this is BlackBoard’s market speaking. Perhaps they should listen.

Rob Rittenhouse, CS Faculty at McMurry University, at 11:46 am EDT on October 27, 2006

Fair dues to the Educause Board

I applaud the Educause board for having the courage to take controversial action. To me, their statement is a balanced one that is entirely consistent with the mission of the organization.

Scott Rose, University of Washington, at 1:21 pm EDT on October 27, 2006

ONLY ONE WAY OUT

What’s done is done and life is not fair, but what is indeed remarkable about the Educause posture is that it, in fact, represents the true sentiment of the higher education industry, including Blackboard’s existing and potential customers, and those who, for the right or wrong reasons, despise Blackboard.

We are a longtime happy customer of Blackboard; we deeply appreciate and benefit from Blackboard’s good technology, services and people, but we also think Blackboard should dismiss the patent and drop the lawsuit.

Blackboard should once again focus on its technology and the outstanding value of their products and services. Compete and succeed on that again, continue being a real market leader, and be poised to deliver sound and real solutions to the future flock of schools who will be disenchanted with the realities and huge monetary and pedagogical costs of running open-source sand castles.

I particularly feel that the Educause letter is 100% accurate in depicting the depth of the institutional anger and how these issues will seriously hurt the company.

Blackboard simply does not understand the depth of the anger: this is not a backslash anymore, or something that they can get out of it with countless conference calls, town hall meetings and Q&A sessions. The only way out is to dismiss the patent and drop the lawsuit; they must cease and desist.

Likewise, there is no doubt in my mind, and in that of most of my many colleagues, who think that Blackboard’s patent royalties would never amount to anything compared to the significant loss of recurring and new business that will hit them in the short-term, but more significantly, two or three years out, when responsible migration and attrition plans are carried out and the mass exodus occurs. Again, the only way out is to cease and desist.

I am sorry to see Blackboard in this predicament. I wish them the best, but I also fault them for giving higher education a major unpleasant and unnecessary distraction and forcing us all to waste countless hours of precious time on this matter.

Still Hopeful, at 2:36 pm EDT on October 27, 2006

Blackboard should drop the suit. Why? Self-interest. Ask one-time industry leaders WordPerfect, Lotus 1-2-3, and Quattro Pro what good intellectual property suits did them? They wasted so many resources defending the present that they lost their futures.

Michael, at 4:45 pm EDT on October 27, 2006

Black board has been nothing but a pain for students and teachers here. In fact blackboard seems to go down all the time. There has to be prior art by others to put them to sleep.

rico giove, at 5:10 pm EDT on October 27, 2006

That’s strange, because Blackboard always runs very well if one has a good system with a good service administrator. Our students and teachers like Blackboard very much. They should drop this patent nonesense and refocus on the good products they have.

Still Hopeful, at 7:00 pm EDT on October 27, 2006

Education is about knowledge. Knowledge doesn’t travel very well if it is locked up and not free (liberated).

Please Blackboard, show you are about knowledge and not greed, free the knowledge so others may be educated with it and grow, indeed, discover more knowledge.

Robert Golding, at 3:55 pm EDT on October 28, 2006

I’m quite offended that BB has taken a whole bunch of things they admit they didn’t invent (Internet, browser, ftp, chat, announcements, gradebook, etc...) and cobbled them together to make a product that dominates the market with 80% share... but then made a focused claim that locks down the shop. In reality “we” were the ones who invented many of those things... “we” the academic community. Their action is offensive to me because it claims the practice of distributed content between faculty and students within the framework of courses, with faculty administering multiple courses with multiple student and students engaged in multiple courses and all participants having proper permissions based on roles. Firstly, this is the business model of an institution, something that has been in place at instituions for 250 years. Secondly, this is a method that can be applied to any software supporting “groups, roles and permissions” security (Oracle Collab, Xythos,...)

Look up BB’s patent pending on “portal and content management", its even more suspect.

Carl Jacobson, University of Delaware, at 3:55 pm EDT on October 28, 2006

imbedded problems

The major issue with LMS s is that once adopted, they become imbedded and the cost to change becomes costly in many ways. There are much better LMS s than BB but they lack one of the critical features, an interface with the administrative system. this means, for many institutions that the academic needs become subverted to the click space matrix of the administrative infrastructure, just as clearly as education is bound by the brick space available.

The BB patent adds to the inertia which limits the choice of the academic to choose the best platform or to adopt an open source flexibility- the rationale behind Linux, Firefox and a host of other open source systems which seem to thrive outside of the traditional brick space patent world.

The other issue, to which most of this is addressed, is the ability to function in BB space. Faculty are notorious for being cyber or digital immigrants, slow to adopt when it diverts from core activities. Thus, they seem more willing to live with and appreciate what is supported by the admin, rather than to deal with a system, protected by patents and service which supports the inertia.

The comments about Lotus and even apple when they closed their system is another critical issue. What saves BB and also what has saved Microsoft, up to this point, has been the imbedded base protected by closed systems. This is about to change in interesting ways.

But, again, the key is that education is a lagging indicator protected, in part, up to this point, by its imbedded nature on which BB builds its market presence and maintainence.

tom abeles, editor at on the horizon, at 3:55 pm EDT on October 28, 2006

Perspective of the whole situation

Let’s look at the situation in perspective, rather in silos or shaded glasses.

a) Blackboard filled for a patent.

b) The application was examined by examiners selected independently by the Patent Office to offer objective judgement and fair considerations. For those who have their patents rejected, or re-examined, you will appreciate the rigour in the process.

c) In this instance, patent to specific claims are awarded to Blackboard.

d) Blackboard, like any owner of IP has the right, and onus to stakeholders and shareholders to protect their given rights.

They do so, and it seems that some in the community are upset by a process and sequence of events that is not new or uncommon. For the entity “Blackboard", substitute Amazon, IBM, university X, corporation Z — like Blackberry — and individual P. Amazon has been on both sides of the fence.

So, what is the difference? Does the patent directly affect the community? Are the rules subject to differing emotions and sentiments because of the situation, rather than hard IP culture and practice?

What Blackboard has done is a right that many — including, as pointed out, universities — have exercised when they were given the patent. No one should be upset by that.

Will the next guy working in the garage be told that their invention granted a patent should not be exercised because it upset some quarter of society?

If Blackboard has been given the patent, why not asked the recognized and accepted entity who gave them the patent after their due diligence, analysis and expertise review?

Daniel, at 11:55 am EST on October 29, 2006

I agree with Educause — Blackboard’s patent is bad for higher education and that’s what we’re all about. The listings I’ve seen show loads of prior art — this appears little more than some company’s “strategic thinking” backfiring on them and diverting a lot of good, dedicated people away from their primary mission.

Bob Puffer, Academic Technology at Luther College, at 11:50 am EST on October 30, 2006

What about Oracle & Peoplesoft?

Where was Educause when Oracle acquired Peoplesoft? Silent? It appears that Educause is using this situation with Blackboard to place itself (Educause) as appearing to be the more “moral” organization.

I see this as Blackboard’s obligation to protect itself and the investment that colleges and universities have made with their software.

Investment Protection, at 12:00 pm EST on October 30, 2006

Apathy will rule

Let’s face it — nobody is going to really do anything about Bb’s patent. Sorry, but that’s the reality. I’ve yet to see a single institution cancel their contract with Bb over this issue and, frankly, until Bb hurts financially they won’t care. All they need to do is ride out the storm which will blow over in about 6 months at most and then they’re home free.

Apathy rules, at 5:40 pm EST on October 30, 2006

Focus

Some of these posts have totally lost focus. So what that Microsoft, IBM and Oracle have engaged in similar unethical lawsuites? Does it make it right? If so, they should’ve let Enron continue ripping people off. I don’t get why some of you support Blackboard on the fact that “life is not fair"... Get a grip you people. Have you no logic? You deserve to be ripped off by big monopolies.

Blackboard is no leader, no pioneer, and no inventor by any stretch of these terms. Yes, they are a leader in marketing their lousy product, that’s about it. They’ve put a hodge-podge of a bunch of incompatibale modules together and they call it a “learning system.” I bet those of you that think Blackboard is a good system have not touched another system. So your only point of reference is a pencil and paper system. Yeah, compared to a mule ride, a bike is a great system, but I wouldn’t ride my bike to South America, I’d take a real vehicle like an “airplane.” If you think BB is a real thing, you need to get out more.

As for the patent, everything on the patent claim existed prior to Blackboard’s existence. It is unethical of Blackboard to claim them as their own invention. Also, just because the patent agency did not do its due deligence to research the claim, it does not make Blackboard right.

Finally, from what I know, a patent should be filed within a year from the conception of the invention (or idea in this case). This patent was filed in 2000 when Blackboard was in full use for over a year. Many universities were already using a course management system with the same components as in BB’s patent for years.

Red Sand, at 8:50 pm EST on October 30, 2006

loss of business

Apathy rules says, “I’ve yet to see a single institution cancel their contract with Bb over this issue.” Maybe that’s because institutions are waiting for their existing licenses to run dry before making a move. That is the situation at University of Delaware. We are in the middle of a 3 year license agreement with WebCT, and are in a race against time to identify the best alternative going forward. Will Blackboard even be considered? I can’t say, but we are not looking in their direction at this time. Would that change if the lawsuit were dropped? Again, I can’t say, but it sure wouldn’t hurt.

Becky Kinney, at 8:45 am EST on November 3, 2006

monopoly is always bad

It seems Blackboard is a very big monopoly. There were WebCT. But it was bought by BB as well. 75 % of the USA Universities are using BB. Then we cannot expect perfections.I do not know that BB is clunky. But if there is no competition usually there is no quality.ONLINE Education is so important that it cannot be left to 1 or 2 companies.

EDUCAUSE is doing it RIGHT.

muvaffak gozaydin, General Manager at AYDIN Education Technologies Consultants, at 3:50 pm EST on November 3, 2006

Apathy Rules

In response to the statement that institutionas are not renewing with Blackboard is a bit off base. We have used Blackboard’e entry level product at our small private institution since the introduction of CourseInfo. At the time Blackboard provided the most comprehensive course management and administrative reporting package for the (our) money. Unfortunately, with each passing year the maintenance fee increased yet some of the features normally included were quietly removed and shifted to the next higher level product. At this point we are now in a situation where our Basic 6 edition is no longer supported, Basic 7 is on the schedule for end of life, and upgrading is a definite financial hardship. We are definitely looking for an alternative. As I continue to research alternatives, I am finding that several MAJOR Universities are NOT renewing with Blackboard. Some are going with open source as well as Desire2Learn. Despite the ease of using Blackboard, it practically runs itself when properly installed, I like many others have reached our limits on being nickeled and dimed for the sake of. It also appears that special packaging and pricing is an being offered in an attempt to maintain current subscribers of their basic package. Even this appears to come on the heels of the recent pricing release at Desire2Learn. The truth is that none of their products are complete packages. In order to truly experience the “bells and whistles” being marketed, institutions need to “extend Blackboard” by buying another product (Blackboard’s or a partner’s) or develop new ones via their “Building Blocks". I suspect that by mid year, Blackboard’s reduced market share of US higher education institutions will become evident. They may remain financially stable due to new K-12 and overseas clients.

Jan, at 12:30 pm EDT on April 4, 2007

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University of North Carolina, Chapel Hill

The Center for Entrepreneurial Studies of the Kenan Institute at Kenan-Flagler Business School seeks open rank fixed term ... see job

Registered Veterinary Tech Spc
University of Georgia

Job Summary Facilitate the pre-medication, induction and monitoring of emergency/after hours surgical cases, ... see job