News, Views and Careers for All of Higher Education
March 19, 2007
In a move that concerns some experts on college admissions and executive compensation, the Arizona Board of Regents has approved contract changes for Michael Crow, president of Arizona State University, that link $60,000 in bonus pay to an improved rating from U.S. News & World Report.
Crow — whose total compensation already tops half a million dollars — was awarded an additional bonus plan tied to achieving specific performance goals. Incentive-based bonuses are increasingly common as part of the compensation packages of college presidents — the idea, common in the corporate sector, is that such a system promotes accountability and rewards performance.
In Crow’s case, he would be paid an extra $10,000 for each of 10 goals he achieves and would get an extra $50,000 if he achieves all of them. Nine of the goals relate to actions on which the university is the key actor (goals such as increasing the diversity of freshmen, improving freshman retention, adding to research expenditures, improving faculty salaries, etc.). There is one goal over which the university has no direct control — an improved U.S. News ranking. If Crow achieves the other nine only, he would miss a shot at $50,000 in addition to the reward for the higher ranking.
While Arizona State has won acclaim for many academic improvements and innovations in recent years, it has never done well in U.S. News, and is currently listed as “third tier” among national universities.
The East Valley Tribune on Sunday drew attention to the rankings incentive, noting that Arizona State’s provost had been quoted in Inside Higher Ed just last week questioning whether there was any intellectual basis to the U.S. News approach to rankings.
Crow could not be reached for comment Sunday, but he told the Tribune that while he agreed that parts of U.S. News rankings were “subjective,” other parts — such as graduation rates — were valid and pointed to areas on which Arizona State needs to improve.
In interviews with Inside Higher Ed, experts on admissions and executive compensation said that they had never heard of a president’s compensation being linked explicitly to the rankings — and offered various views on the wisdom of the approach.
Lloyd Thacker, founder of the Education Conservancy and a leading critic of the role of magazine rankings, had strong words for the idea of such a linkage: “rotten, educationally irresponsible, wimpy,
short-sighted and wrong.”
Raymond Cotton, a Washington lawyer whose practice focuses on presidential contracts, said that 90 percent of the contracts on which he works these days have bonus clauses, and he said that he has heard many trustees talk about concern about the U.S. News rankings, but he said he has never seen the rankings as part of a contract and that he would discourage any client from going ahead with such an approach.
Cotton said that he understood and supported the idea of performance-based bonuses, but that it is inappropriate “for a board of trustees to turn their own priority setting authority over to any third party, but especially a for-profit popular magazine.” And he expressed concern that this approach “might take the leadership of a particular university in a direction that is inconsistent with its own mission.”
For example, he said that U.S. News rewards colleges for selectivity, but a public university might appropriately focus on the idea of “giving everyone the opportunity to achieve a college education.” U.S. News also rewards colleges for getting students in and out of higher education in a timely way, but Cotton asked whether that emphasis might be inappropriate for a public institution committed to educating many non-traditional students who must work or support families while earning a degree — at their own pace.
Cotton added that “business people on boards need to keep in mind that in higher ed we are not producing manufactured products, but instead we are educating people, conducting research and providing service to the state, the nation and even the world. Additionally, trustees also should think through very carefully the implications of where the university will go if a specific presidential goal is the one they choose to reward.”
Others think that there’s nothing wrong with the U.S. News measure being used.
Charles W. Quatt, president of Quatt Associates and co-author of Dollars and Sense: The Nonprofit Board’s Guide to Determining Chief Executive Compensation, said that he too had never seen the rankings used as an explicit performance measure. But he said that the rankings are “a very common part of the conversation” among board members about presidential performance and goals. (Quatt’s company advises boards on compensation; he had no role in the Arizona State contract.)
Quatt said that much of the magazine’s rankings come from “observable metrics” and that if boards like those measures, and presidents agree on relevant goals, there is nothing wrong about using the rankings.
“It may be giving more power to U.S. News,” he said. “But the rankings are a fact. The magazine is published. It’s a way the public is going to think about your institution, so I don’t think it’s unreasonable.”
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Once again, American higher education adopts the worst practices of American business.
Joseph Duemer, Professor at Clarkson University, at 7:41 am EDT on March 19, 2007
This has worked **SO WELL** in the private sector that it makes perfect sense to move it into universities. What will they think of next??
Dr. A., Professor at The University of Virginia, at 8:55 am EDT on March 19, 2007
The formal education system reaches too few people and is too expensive. The denial of admission and flunk method of selection of who will get the opportunity to succeed is under challenge by on-line delivery of education and the ability of the internet to tell the people of the wrongs committed by those in power.
In response, formal education has been forced to change. No longer will the recognized brightest come from a few institutions.
The sale of pardons and unprovoked wars to raise money to run for US President will come to an end.
It will take time and innovations such as contracts for University Presidents that attempt to award performance. Hooray for Arizona State for the attempt. The goal is to take formal education to the final four.
As for one of the comments above, whose fault is it that business has objectionable practices? Isn’t one of the goals of formal education to prepare students to earn a living and also protect the public?
William Sumner Scott, J.D.
Judicial Equality Foundation, Inc.
William Sumner Scott, J.D., at 9:01 am EDT on March 19, 2007
In 1999, Virginia Commonwealth University, as part of its strategic planning process, established a goal of moving from Tier 3 to Tier 2. In 2001, it adopted “Becoming a Tier 2 National university: The Future of Virginia Commonwealth University,” which contained goals and strategies specifically linked to US News rankings criteria. The board of VCU promised President Eugene Trani a $25,000 bonus for every year the institution was ranked in Tier 2. Officials at VCU were very open about the planning process being explicitly linked to the rankings. I believe it is quite common these days, though it’s less clear how many presidents’ bonus packages are linked to improvements in the rankings. In a survey I conducted in 2001, 7 percent of presidents and senior administrators acknowledged downgrading a peer institution in the survey of academic reputation, which comprises 25 percent of the rankings.This information and more was published in the Fall 2002 issue of Priorities, “The Uses and Abuses of the US News Rankings,” which is available to AGB members.
Dan Levin, VP for Publications and Editor, Trusteeship at Assn of Governing Boards of Universities and Colleges, at 9:30 am EDT on March 19, 2007
Thanks Dan for info that the US News measure as a standard used by others.
Arizona State is just one of many to recognize the power of the press — US News has influence to more prospective students and their parents than any other source.
The downgrading by peers should also be public information — generally who does it and why. Dan, can you provide insight into that information.
Quizzical, at 9:56 am EDT on March 19, 2007
First, it is difficult to take seriously attorney Raymond Cotton’s comment that “business people on boards need to keep in mind that in higher ed we are not producing manufactured products, but instead we are educating people, conducting research and providing service to the state, the nation and even the world.”
Frankly distinguishing between educating and training students at American colleges and universities, depending as it does on college or university, school within the college or university, program within the school, and the personal inclinations of hundred of thousands of students, is a very difficult enterprise. Based on nothing more than my experience teaching in colleges and universities in the U.S. for almost fifty years, I would be willing to wager that any serious and well-conducted study of the education and training of students in America — and focusing attention on students as the “experimental units” (where it matters most) — would conclude that training is the raison d’état of a significant majority of those students ... at least 60%.
See, for example, “Blah, Blah, Blah ... Blah, Blah” in ...
http://www.insidehighered.com/news/2007/02/07/programs
In other words, in a manner that has been “hidden” from the faculties of colleges and universities and from society – although they have all “voted” with their inaction – higher education has been Hell-bent on changing itself from a place where students went to be educated to a place where the masses expect to be prepared for their first jobs ... and, oh by the way, helping them get that job is a formal part of the process.
No lectures please, I know there are lots of counter-examples.
Second, the obviously mediocre School of Business at a local private university was confronted with the options of closing up shop or “rescuing itself” by getting AACSB accreditation. Three years ago they hired a new dean, a man with no scholarly credentials whatsoever, who was “well-placed” within AACSB. And it was widely rumored that his contract included a clause that promised a sizeable bonus that would kick in if the School achieved AACSB accreditation.
I imagine anyone who knows AACSB understands that its reputation and resources depend on the number of colleges and schools of business it certifies. Much of the process is a paper chase, and if you’ve got the will and an “in,” then you’re in ... and without much regard for the quality of training (not education) of the students in those colleges and schools. I like to think of AACSB as a poor boy’s NCAA.
In any event, the university’s AACSB accreditation will be announced next month, and since the university is private I suppose we won’t know if the dean got his bonus ... or if he did, how much it was. But I am confident that the sort of quasi-business transaction suggested in Scott Jaschik’s article is the wave of the future in higher training (higher tr.).
I suppose it is just a matter of time until the NCAA teaches some enterprising organization how to write a computer program to aggregate the USN&WR, the Washington Monthly’s College Rankings, the Fiske Guide to Colleges, the College Prowler, the Princeton Review, etc rankings to get the definitive BCS-like list. When that happens, I trust the annual announcements will be made on four-hour extravaganzas on national tv, hosted, of course, by Simon Cowell, Paula Abdul, and Randy Jackson. God, I love that image.
And by the way, when that happens, I’m coming out with my Fantasy College game.
RWH, at 9:56 am EDT on March 19, 2007
so did veblen snarkily call college/university presidents, almost 100 years ago. this is really nothing new, the application of business leadership to university operations. it’s like a friend of mine says, paraphrasing a line from north dallas 40 (football movie)...every time i say it’s a university, they call it a business. every time i call it a business, they say it’s a university.
policy wonk, at 12:55 pm EDT on March 19, 2007
The President of Arizona State makes $500,000 a year. What is the incentive for him to achieve the 10 goals for an extra $60,000? Could the boss, Tony Soprano, have gotten him a better deal?
The bottom line (speaking business)is he really going to do the work himself to reach those 10 goals? I don’t think so. He will delegate the responsibilty to a team(Admissions, Marketing, etc.) on campus to do the job. Will he offer an incentive bonus to them??? I don’t think so.
NCAA...American Idol...Sports and Hollywood.That unfortunately is the driving force defining America’s character, today. It is just spilling over to education-top down.
Gail Casper, at 4:01 pm EDT on March 19, 2007
Shouldn’t it read “Should President’s pay be linked to US News Ranking?”
Houston Ruck, at 8:45 pm EDT on March 19, 2007
I agree with Gail Casper that there is a problem with most senior executives’ performance bonuses being awarded for the performance of subordinates. However, the president will presumably change subordinates’ incentives to reflect their own, and presumbably the goals of the trustees.
This is related to a broader problem of executives being paid far more than they are really worth because they appear to be worth all their subordinates’ work and ideas that are ascribed to them. But lest we get too sanctimonious let us recall that heads of research labs often claim ‘honorary’ authorship of work they did not do but which was done in their labs.
Gavin, Principal Policy Adviser at Griffith University, Australia, at 8:46 pm EDT on March 19, 2007
It’s not bad to make presidents accountable, but they should be first and foremost accountable to faculty and students. To standardize their performance by linking it with the U.S. News ranking system will give more power to an already problematic source of information for prospective students. As the president’s most important function at many universities is to raise money for the institution, that should probably be the “business model” standard for accountability. It would make perfect sense to link the president’s salary (and job itself) to fundraising.
Eugen, Professor of Philosophy, at 11:41 am EDT on March 20, 2007
US News rankings are based on some set of criteria. We can presume those criteria are meaningful, and that some of those criteria were deemed meaningful by the trustees for separate bonuses, too. So achieving the US News ranking could achieve double-dipping for one or more real goals if all goals were met. I don’t know the likelihood, but the principle is distasteful.
On the other hand, the US News ranking advancement could be achieved without achieving any other goal by advancing some goal that the trustees don’t consider important. Or by no action on campus, just by the whim of US News.
The trustees have set a dysfunctional environment. This is not good business sense. Based on this alone, US News should lower the ASU rating.
William Lautenberger, at 5:01 pm EDT on March 23, 2007
Summary
If a Top List is in existence we have to pull it apart, rip it to bits and ask what are the qualifications for getting in the Top-List, what makes the school top, who decides that and why do they decide it, and could I put my school in the Top List if I could afford it! This goes back to Christopher Penn’s transparency concept, I’d go even further and simply do away with Top Lists altogether!
For example “goals such as increasing the diversity of freshmen, improving freshman retention, adding to research expenditures, improving faculty salaries, etc” are very noble targets for any Uni Director/President to aim for, but when these magazine Top-Lists are based on subjectivity we are in extremely dangerous ground, especially when a Uni President is being paid to reach the top of the Top List, outrageous!
Sometimes the best academic experience can come from the most unknown of sources and, it is the connections the individual makes with the material, the people, the environment which yield rich education, as well as a variety of other issues which have absolutely nothing to do with a subjective Top-List published in popular magazines
full comment herehttp://www.chrishambly.com/2007/0...-lists-are-currency-of-academic.html
Chris Hambly, at 1:01 pm EDT on March 27, 2007
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Rankings and Presidential Compensation
Stunning! Boards should be concerned with how well a president leads an institution to fulfill mission, the quality of teaching and learning on campus, the intellectual and social climate for faculty and students. The US News criteria have little to do with what actually happens on a campus; they are indicia largely derived from factors of wealth (e.g., alumni giving, endowment-per-faculty-capita, etc.) and demographics. Some of these factors can certainly be manipulated to improve an institutional score (or a presidential salary??), but at what cost to mission and institutional values? The “selectivity rate” is all about barring students from admission to higher education. An institution that wants to improve its US News retention rate quickly will keep out all low income students who tend to be the most at-risk for attrition —- the opposite of what a public institution is supposed to be doing! For more on this see my article in the January 2007 AGB Trusteeship Magazine http://www.trinitydc.edu/about/president/Trusteeship_January_2007.pdf
Pat McGuire, President at Trinity (Washington) University, at 7:41 am EDT on March 19, 2007