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The Cuomo Effect Spreads

April 24, 2007

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The next convention of state attorneys general should be an interesting one, thanks to Andrew M. Cuomo's path-breaking efforts to regulate the student loan industry at the state level.

In recent days, the top legal officers in states like South Carolina, Mississippi and, to a lesser extent, Nebraska, have put themselves at odds with the New York attorney general's aggressive and increasingly expansive campaign to "change the behavior of the industry" on behalf, he says, of student borrowers and their families.

On Monday, though, the attorneys general in Illinois and Missouri explicitly locked arms with Cuomo. They signed settlement agreements with colleges and universities in their states at which Cuomo had taken aim and vowed that they were just beginning their own efforts to help "the students and parents of our states" by reforming "an industry that as we have learned over recent months needs reforming," as Lisa Madigan, the attorney general of Illinois, said during a telephone news conference with Cuomo and Jay Nixon, her counterpart in Missouri. (Madigan and Nixon are both Democrats, and the officials in South Carolina, Mississippi and Nebraska all are Republicans.)

Madigan and Nixon both said that they were in the early stages of broad reviews of the student loan practices in their states, and Cuomo promised that there would be much more to come as other states get into the act. "I'm very proud that attorneys general across the country are stepping up to the plate," praising Madigan and Nixon for being "at the head of that parade."

In the multistate arrangements announced Monday, two for-profit college systems with headquarters in Illinois, DeVry University,Inc. and Career Education Corp., agreed to make changes in their student loan practices and to adopt the code of conduct that Cuomo has promulgated for lenders and colleges alike.

In its agreement, DeVry said it would distribute to student loan borrowers $88,122 that it had received in payments through a now-disbanded revenue sharing agreement with Citibank in exchange for listing the company on its preferred lender list for private loans. In addition, the agreement also says that DeVry's financial aid officers had accepted business meals and training seminars at no cost from its preferred lenders and that, as part of the code of conduct, they no longer would.

Under the agreement Career Education signed with Madigan, the company acknowledged that it had received $21,000 in contributions to its scholarship fund from two lenders on its preferred lender list, Wachovia and Sallie Mae, and that it would donate a similar amount to a national fund Cuomo has created to educate prospective student borrowers and families about their loan options.

Nixon, meanwhile, said he had signed an agreement early Monday with Washington University in St. Louis in which the university also agreed to adopt the Cuomo code of conduct. Washington University acknowledged that it had had a revenue sharing agreement with Education Finance Partners from April 1, 2005 to March 31, 2006, but said that it had not received any funds through that contract because so few students used the company's loans.

The broadening of Cuomo's campaign to other states comes at a time when some college and state officials are beginning to challenge his efforts. Drexel University, a private nonprofit institution in Philadelphia, said last week that it would defend its student loan practices against a lawsuit the New York attorney general said he would file, and the attorney general in South Carolina gave a clean bill of health to a revenue sharing agreement between Clemson University and a lender whose legality Cuomo had challenged. Officials at the University of Mississippi, too, have defended their practices with, they say, the support of the state's attorney general.

And in reaching a settlement agreement Friday with the National Education Loan Network, a Nebraska lender that Cuomo has also investigated, Nebraska's attorney general, Jon Bruning, put some distance between himself and Cuomo by embracing a code of conduct that Nelnet itself produced, which would allow some practices that Cuomo's code would ban.

Some college and university legal experts have questioned whether Cuomo has a legal leg to stand on in trying to apply New York's consumer protection laws to institutions outside the state. Cuomo argues that the state has a legal interest (and claim) against any college or university where New York State residents are enrolled and might be hurt by the institution's student loan practices; a lawyer at one university whose practices Cuomo has questioned called the idea "laughable."

In that context, the fact that Cuomo appears to be lining up attorneys general in other states has to be seen as bolstering his efforts. Madigan, as the top legal official in Illinois, said she believed the Illinois Consumer Fraud Act gave her the latitude to bring litigation against colleges for "failure to disclose conflicts of interest," among other possible acts. She and Nixon, of Missouri, both said they would be working their way through the student loan practices of the institutions in their states and identifying potential problems. She said that some of the "270" colleges and universities in Illinois had already been identified in news reports as having questionable practices, citing Western Illinois and Chicago State Universities. The problems, she said, are "very broad," "very widespread."

For his part, Cuomo characterized the formal expansion of the inquiry to other states as a sign that "the tide is turning" on what he called a "nationwide effort." "There are a number of ways to affect a nationwide industry, and I think this is one of them," he said in response to a question about whether the campaigns in New York and other states are meant to "substitute for federal action."

As more states turn up the heat and more colleges, feeling that heat, sign the code of conduct as part of settlements, "the question is now going to be, 'Why haven't the other schools signed onto this code of conduct?" he said. "I think the informed consumer would be well advised to say, 'Why not? Why has that school not adopted" the code? "What provision of the code gives you a problem, and what are you doing that stops you from signing that code?" The "force of the market place," he said, "is one of the most powerful tools we have."

Congressional Republicans Weigh In

As the House of Representatives Committee on Education and Labor prepares for a hearing tomorrow on the student loan issues at which Cuomo will be (as of this writing) the only witness, the panel's top Republican, Rep. Howard P. (Buck) McKeon (R-Calif.) released details about legislation he plans to introduce to confront perceived student loan abuses at the federal level.

McKeon's "Financial Aid Accountability & Transparency Act" would put in place at the national level some of the changes that Cuomo's code of conduct aims to institute state by state and institution by institution. It would, for example, bar colleges and lenders from striking agreements in which lenders give colleges a cut of their loan volume, and require institutions to adopt a code of conduct that bars financial aid officers from receiving "gifts, payments or other financial benefits" from lenders and from receiving "any fees, payments or financial benefits" as compensation for serving on lenders' advisory councils.

The McKeon legislation would also require colleges to disclose how they have selected the student loan providers that appear on their lists of preferred lenders, and insist that all such lists contain "at least three non-affiliated lenders," which is what the U.S. Education Department had recommended in proposed regulatory language that its officials offered as part of a negotiated rule making process that collapsed Friday, among other reasons, amid opposition from colleges to that provision. (In a move likely to stoke partisan antagonism on the House committee, the McKeon legislation would also require colleges that participate in the government's direct lending program (which competes with the guaranteed loan program under scrutiny from Cuomo and Congressional Democrats) to disclose to students why they are in that program.

“Our nation’s financial aid system exists for a single purpose: to serve students,” said McKeon. “Congress has an obligation to make sure that in our move to reform this system, we never take our eyes off the students who depend on us to protect their interests. By instituting better disclosure practices, more accountability, and clear codes of conduct within this industry, we will be well on our way to restoring students’ trust in this vital program.”

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Comments on The Cuomo Effect Spreads

  • loan "scandal"
  • Posted by Admission Dean on April 24, 2007 at 7:50am EDT
  • Ambitious politicians seem to be winning the war of attrition. Having uncovered lender/vendor rebates to scholarship funds -- now known as "kickbacks" -- their campaign of embarrassment and self-aggrandizement is working. Colleges are risk-averse and "embarrassable," eager to put controversy behind them. Most politicians are just the opposite. So we take our spanking for trying to leverage our significant scholarship investments with student self-help (loan and work) and get a steady diet of AG braying.

  • Egads! Scrutiny!
  • Posted by finaidfollies on April 24, 2007 at 7:50am EDT
  • Congrats on the evenhanded reporting so far.

    It's not like you couldn't drive a truck through the swiss cheese of regs as currently formulated, so there's bound to be a lot of disagreement as to whether schools or lenders crossed the line in any given circumstance.

    I don't read too much into a Repubs vs Dems lineup of Attys Gen so far. It looks like the focus is, and will remain, on schools.

    The public needs to see this process. They need to be involved as well, to judge whether these cases pass the smell test or not. Politics is bound to influence this issue, but there are enough partisans on both sides that I think a fair hearing will take place.

    Cuomo is obviously gunning for US Atty General in a future Clinton Administration, but he seems to have struck a nerve too, and so will likely be able to duck at charges of careerism.

  • The Cuomo Effect
  • Posted by feudi pandola on April 24, 2007 at 8:50am EDT
  • I agree with finaidfollies. Some shady practices have creeped into the student financial aid process. Sure Cuomo is making political hay in the process, but he is, after all, a politician.

    I am extremely proud of being a financial aid officer. Our schools do not and never have used a preferred lender list. It really is a matter of transparency in our business practices. I have been a bit disappointed in the NASFAA response to this whole situation. Far too defensive given what some of these business deals have involved. There's nothing wrong with admitting that a few schools need to stop doing what they were doing and to clean ther act up.

    Now if we can only get Cuomo to look at the interest rates on alternative loans....then, I'd really be impressed.

  • I wonder how one this sits
  • Posted by adwhite on April 24, 2007 at 8:50am EDT
  • “I’m very proud that attorneys general across the country are stepping up to the plate,” Cuomo said.

    I guess he's their daddy.

  • Student's are the losers
  • Posted by finaidofficer on April 24, 2007 at 10:15am EDT
  • While transparency is always best; I think the "Cuomo Effect" will only serve to hurt students. It is scary to see how quickly schools all over the country are rolling over instead of fighting. The majority of institutions use lender lists to help guide students. Many families are lost and have no clue as to which lender to go with which leaves them susceptible to making poor choices. Families look to the aid offices for guidance. Lender lists are merely suggestions based upon the fact that schools have done the research. There are "bad apples" in every industry and they should be punished. But I hope that the politicians, particularly Cuomo as he attempts to make a name for himself (since he was a failure as HUD Secretary)take a step back and ensure that their actions are truly achieving what they say they will. Our aid system does need reform but I can only hope that there are people out these who can see that what Cuomo and other AG's are doing is only tickering at the margins and does nothing to address the real problem of college afford ability.

  • CUOMO EFFECT LENDER LIST
  • Posted by dw on April 24, 2007 at 10:25am EDT
  • If you do not have a lender list may I ask if you are a Direct Lending School? If yes then you don't need a list because you already force your students into a program that has the least amount of interest for the student. If you are a ffel school and you do not use a lender list than please tell me how you inform your students on how to borrow and how to select a lender? My bets would be on the fact that you are a DL school but I could be wrong. I also believe however if you are a FFEL school than you are not doing your job of informing your students of the best product out there for them and they may be getting some of the worst information.There are way to many Direct to Consumer out there for you to be putting such a risk on your students.

    So much focus on one side of this issue.I hope DL is under this same rule making as FFEL.Tell the student what their actual savings is.Tell them they cannot pick any other lender because we are not required to follow any of the rules because we make the rules.Don't forget to tell them that there is no borrower benefits for them for good repayment behavior because we don't have to offer choice.Only schools that use FFEL have to offer choice because we make the rules.

    I have the best idea, make college free to all high school graduates.Stop spending money on all the stupid things Washington spends money on and invest it back into what really has an investment.Problem solved.

    DJ

  • Cuomo's Commandos
  • Posted by David on April 24, 2007 at 10:50am EDT
  • It's always good to demystify the financial machinations of the cloistered FinAid order, even if the end is Machiavellian. However, is there some monetary compensation forthcoming to students who are victims of the unethical practices of lenders/institutions-that would be real 'debt relief', and reform of the system.

  • COMPENSATION PAY ON TIME AND IT IS YOURS
  • Posted by DW on April 24, 2007 at 11:00am EDT
  • PAY YOUR LOAN ON TIME WITH A FFEL LENDER AND THERE IS YOUR COMPENSATION. You could get as much as a few thousand dollars. Find out the facts.From the way you articulate, you seem smart enough to figure out that this is political propaganda and nothing else.

    Figure it out.

  • Cuomo Has Failed Miserably!
  • Posted by Stay on Track! on April 24, 2007 at 11:40am EDT
  • Everyone is wasting a lot of webspace debating points that can easily be established by staying on target.

    There have been some indefensible business practices being employed by certain members of the FFELP community--the key phrase here being "certain members." Nevertheless, Cuomo is NOT looking out for poor unsuspecting families. Here are the facts folks. You can like them, leave them, or twist them for ideological reasons but all of this can be proven and I am working on a more academic piece to do just that:

    1. FFELP is more expensive for taxpayers but much cheaper for students. The average graduating medical student saved over $5,000 in up-front fees over the past four years by using a zero-fee FFELP lender rather than FDSL. Are we looking for cost-efficiency or access to and affordability of higher education?

    2. Lenders don't set tuition. Even if Cuomo forces every school to move to FDSL, have students saved any money? Actually, borrowing through FDSL will cost many students thousands of dollars more over the life of repayment. You see, students will still be forced to borrow because this witch-hunt will have no effect on the cost of a college education!

    3. The best defense is truly a good offense. If you can convince enough people that the lenders are the enemy, no one will put down the pitchfork long enough to ask why our politicians run on platforms that espouse the importance of higher education but do painfully little to support it. We sure as hell found a few trillion bucks for Iraq though didn't we? How many Pell Grants would that have paid for?!?

    4. Lenders and guaranty agencies have played a tremedous role in reducing the national cohort default rate. Sure, changes in bankruptcy laws and lower interest rates played an even bigger role, but if those were the only two factors, then the FDSL rate would be as low as the FFELP rate. Since the highest volume FDSL schools are the likes of Boston University, Harvard and Ohio State (to name a few) and that the FDSL defualt rate is still significantly higher than FFELP, someone ought to ask why.

    5. FFELP is a cash cow for the government. Sure, they may be paying out too much in special allowance premiums, but Uncle Sam has been sure to write into law plenty of ways for him to get his. For example, many FFELP borrowers are not being charged an origination or default prevention fee. But that's only because the lenders and guarantors are paying it on their behalf! So when Mr. Finaidfollies writes that lenders can only stay in business if the government pays out big premiums, he's dead wrong. Don't pay the lenders any premiums AND stop charging lenders a monthly fee for holding consolidation loans (one example of many) and let market forces do its thing. Just be even-handed--which very few people have been willing to do. If you don't want to pay lenders to participate, then don't charge them either!

    6. It is not the interest rate on private loans that is a problem. It is the interest rate on Direct to Consumer loans that are an issue. And that is exactly what you will see more of if politicans pass bills they don't understand. But then again, isn't that why we're in this mess to begin with?

  • Thank you to...
  • Posted by Bob on April 24, 2007 at 3:40pm EDT
  • "Students are the losers" and "Stay on Track". Let me add...

    Cuomo's so called "investigation" at the behest of "My Rich Lender" is costing tax dollars. The settlements are costing the lenders and schools...the scholarships funded by the revenue sharing will dry up so costing students...The schools will probably raise tuition or fees to compensate thus costing the student again. Also, students and parents may not go to their FAO for advice which will cost them money and the FAO's may not have PLL's which will cost them money. Someone please explain to me how Cuomo is saving students money! Saving student's money and defending the law are not the priorities here. Mr Cuomo's future career prospects are the issue.

  • Well Said Bob
  • Posted by DJ on April 24, 2007 at 8:30pm EDT
  • Well said Bob... well said!!!

  • Cuomo looking in wrong places?
  • Posted by Craigie on April 25, 2007 at 5:25am EDT
  • Direct lending has had a lower cohort default rate than guaranteed lending for most years. Even if this were to turn around, then that alone would not make the difference. Defaults are just one of countless factors impacting the costs and revenues of the loan programs. For example, the basic situation that the interest paid by GSL borrowers goes to the lender, rather than to the Treasury.

    If borrowers who default in GSL are passed on to DL consolidation, then it certainly does not take a rocket scientist to figure out that, as long as guarantors can get away with that practice (and DL is not allowed to steal some of GSL's good borrowers in return), then DL consolidation will have some bad apples sitting in there.

    There is a circular argument going on. If you are saying borrowers in GSL are getting a better deal due to guarantors and lender redistributing taxpayer funds to pass some of the taxpayer subsidies back to some borrowers at some schools, then you are actually shouting to everyone that the taxpayer subsidy is too high. At least, this is what the taxpayer will hear. This isn't a voucher program here. Cutting payments to lenders and guarantors and using those funds to reduce origination fees and interest rates nationwide would have a faster impact for helping more students and parents. Why should the loan deal the borrower gets depend on where she lives, which secondary market is in that state, and how savvy she is at comparison shopping for lenders? This is a social program, not an auto loan.

  • Re: Well said Bob
  • Posted by Keep It Real on April 26, 2007 at 11:35am EDT
  • Re Bob’s misguided comments….

    So, Mr. Cuomo’s so called investigation has been a waste of time and tax payers’ money? Interesting! If the financial aid community would have, could have, should have policed themselves the FAO community would not be under attack! For to long the FAO has sought to have control over the entire loan process and look what has resulted…. Shambles! How sad is it when the national body governing the student loan industry can not even defend themselves. Enough said… the facts don’t lie! Also, why question an investigation that has uncovered wrongdoing and unethical practices? Why not commend the efforts, recognize there is a problem and work to resolve. Until this type of rhetoric is heard by the consumer coming from the FAO the mistrust and poor perception will continue.

    As for revenue sharing, why should a student borrower that can get a better deal from a different source be forced to borrower from that lender offering the university a financial gain on the back end. I know, I know, all schools offer complete transparency and full disclosure……. Errrr as a result of the so called investigation it has uncovered this is not the case. Are we saying credit worthy borrowers should subsidize the needy? Please tell me how students and parents not going to the FAO will cost them money. You see, we are back to that control thing… How about the FAO find free money and process loans? Now we are talking about a true benefit to the student/parent! Mr. Cuomo is saving the borrower money by ensuring schools offer complete disclosure and by ending these conflicts of interest that are undermining the integrity of the student loan process. If one can not see or does not know of these things going on, well, please remove your head from the sand! As for Mr. Cuomo’s priorities, if good things come his way as a result of his student advocacy – Congratulations! We need more folks in Washington and on the local level who well champion the student’s needs rather than corporate America, as it relates to student loans.

    Based on the comments in your post, it is clear the mentality still exist in the FAO community that maybe nothing is wrong – which the so called investigation has proven to show differently. The first step in recovery is to admit there is a problem. The quicker this is done, the sooner you will gain the students trust.

    Keep It Real!