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Taming the Student Loan 'Wild West'

June 7, 2007

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The market for private student loans has exploded in recent years, fueled by the growing gap between the price of attending college and the availability of federal grant and subsidized loan funds. And the competition among student loan companies to provide those non-federal loans, occurring at a time of little or no federal regulation, created an environment in which some questionable (if not illegal) marketing practices flourished.

That has been one of the starkest conclusions of the student loan controversy that has unfolded over the last three months. And at a U.S. Senate hearing Wednesday, a slew of witnesses -- led by New York Attorney General Andrew M. Cuomo, whose own investigation has spurred inquiries in Congress and elsewhere -- discussed the private loan market and what if anything Congress should do to increase oversight of it. Among the issues debated: Looking back, is there more the federal government should have done to regulate the private loan industry? And going forward, should federal laws or rules be changed to give federal agencies more authority to regulate the market?

Wednesday's hearing was the third in Congress in recent weeks about the cascading student loan scandal, and it had a decidedly different cant from the earlier ones, both of which took place before the House Education and Labor Committee. In late April, Cuomo testified and, egged on by the panel's Democratic leaders, cast significant blame on the U.S. Education Department for having done too little to regulate the student loan industry generally. In mid-May, before the same House panel, Secretary Margaret Spellings gamely defended the department’s actions and insisted that the agency had regulated as much as it could given limitations in federal law on its authority -- most notably in the realm of private loans.

The venue and themes of Wednesday’s hearing represented a significant shift. First, the setting was the Senate Banking Committee, which generally has not had a role in overseeing the student loan programs. And the topic focused not on student loan practices in general but specifically the private loan industry, which has seen its share of student borrowing grow to nearly 20 percent over the last decade, up from 4 percent. The loans are controversial in part because they tend to have higher rates and less appealing terms than federally backed loans.

There was very little of the partisan bickering that characterized the House hearings. That was partly because of the nature of the Senate, where gentility (at least feigned, if not real) usually wins out. But it was also because while discussion of the federal student loan programs almost inevitably treads onto the partisan subject of the government’s two competing programs – the Democratic-favored direct loan program and the Republican-preferred guaranteed loan program (to risk oversimplifying greatly) -- there is very little disagreement that private loans are problematic.

The overarching theme of the hearing, which was called by its chairman, Sen. Christopher Dodd (D-Conn.), was that while private loans play a role in meeting that growing gap between college students’ costs and the other kinds of aid available to them (and are therefore probably inevitable if not necessarily desirable), the federal government has not sufficiently regulated borrowers’ use of them, and must do so more.

That argument was made by the day’s star witness, Cuomo, who once again received the equivalent of a hero’s welcome by the Democrats who control the panel (for what it’s worth, he earned a lot of praise from the committee’s Republicans, too). He recounted practices (“rampant,” Cuomo said) uncovered by his investigation that he said showed that loan providers had offered incentives to college financial aid officials that made them less-than-honest brokers in advising the students who come to them for advice about which lenders to choose. And he argued that the federal government had enabled those practices by failing to police the private loan industry.

Cuomo, who had lambasted the Education Department in his last visit to Capitol Hill, responded in this one to Spellings’s argument that her agency had its hands tied (metaphorically) in its ability to crack down on private lenders. If that’s the case, the New York official said, the department still botched the job because it failed to refer concerns its officials may have had to federal banking or consumer protection agencies that, he asserted, definitely did have regulatory authority.

“The Education Department said it cannot extend the government’s supervision [over federally guaranteed loans] to the private loan sector. Then why not refer these actions to the appropriate banking and consumer protection regulators?” Cuomo asked rhetorically. “It’s clear that the left hand didn’t know what the right hand wasn’t doing.”

Cuomo insisted that “all of the actions” his office has brought or threatened to bring against lenders and college officials “could have been brought” under existing federal laws and rules by regulators like the Federal Trade Commission, the Federal Deposit Insurance Corp., or the Office of the Comptroller of the Currency. (Bank officials disagree with that assertion, saying there is no evidence that many of the practices Cuomo has criticized – revenue sharing agreements between lenders and colleges, for instance -- are illegal under any federal law. But consumer advocates say that colleges’ failure to tell student borrowers about deals that might influence their referrals to a lender would violate federal consumer fraud laws.)

Dodd embraced Cuomo’s suggestion that the Senate panel have “some of the regulators come in and talk about what they feel they have the authority to do,” and “pursue them aggressively to get them to do what they have the authority to do.” But the Connecticut senator and others also pressed Cuomo on whether he believed the government needed to toughen its laws and rules to ensure better oversight of the private loan market. “The question for us is, can you do it under existing regulations and statutes, or does this Congress need to act to give the agencies additional authority that they claim not to have?” Dodd said.

Cuomo reiterated his belief that the government already had the authority to regulate private loans, but he endorsed applying to the private loan sector toughened standards that Congress and the Education Department have proposed imposing on lenders and college officials in the federal loan programs.

The New York attorney general also revealed that his office was widening its investigation into private loans by looking at whether the criteria lenders use to award private loans discriminate against students attending less-wealthy institutions, much as mortgage lenders are sometimes accused of refusing to give loans to, or gouging, borrowers in poor neighborhoods. "There are civil rights and legal ramifications," Mr. Cuomo said.

The other panelists who spoke Wednesday – including student advocates and officials from Sallie Mae, Bank of America and First Marblehead, three dominant players in the private loan industry – took varying stances on how much new regulation or legislation they thought was necessary. Bank officials generally said they thought that the changes being considered by Congress now, and included in the code of conduct that Cuomo has promulgated, were more than sufficient, and that greater transparency and public information about loan rates and terms would go a long way toward protecting borrowers.

But Luke Swarthout, higher education advocate for the U.S. Public Interest Research Group, called for much more extensive changes, including changing personal bankruptcy laws so that private loans are discharged when a borrower enters bankruptcy.

In a related development Wednesday, two more college financial aid directors lost their jobs stemming from charges made against them in the loan investigation.

Capella University released a statement saying that Tim Lehmann, its director of financial aid, "will be leaving Capella." Lehmann is among the financial aid officials who received had received stock or payments from a lender, Student Loan Xpress, who had appeared on its list of preferred lenders. Capella had placed him on leave in April.

And Widener University acknowledged that its aid director, Walter Cathie, had retired, the Wall Street Journal reported. Student Loan XPress had paid tens of thousands of dollars to a consulting company Cathie runs, and he had been seen as a central figure in the spread of private loans.

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Comments on Taming the Student Loan 'Wild West'

  • Posted by Nanette Rayman Rivera on January 16, 2009 at 11:50am EST
  • The fact of the matter is that I am better than everyone else and I deserve more. I won't work unless someone lets me do what I want to. I have the right to six meals a day whether or not I can pay for them. And I sure as hell am not going to pay my bills - those are other people's problem.

  • Posted by collegeshouldjustbefree on June 7, 2007 at 8:10am EDT
  • When will someone get this excited over the incredibly skyrocketing tuitions that fuel the high growth rate of the alternative loan market? Of course banks and schools are in cahoots--sell kids a dream that a college degree will provide their every consumer desire, provide low interest loans, and then keep hiking up the tuition without any accountability. Everyone's happy, until the first bill comes, and these kids can't pursue the career they'd like because they need to make more money, can't get married when they want because of the tax consequences, can't live in the house they want because they can't afford the mortgage, and can't start a family when they'd like because they can't afford the day care.

  • root cause
  • Posted by Glen S. McGhee , Dir., at Florida Higher Education Accountability Project on June 7, 2007 at 9:10am EDT
  • Collegeshouldbefree describes the current ills, but neglects to mention the root cause: credential inflation.

    Those at the top of the heap benefit disproportionately, while the rest lose ground in the effort to maintain the standard of living that their parents had.

    This spiraling erosion of educational benefit is called credential inflation. Those caught up in its coils can expect to see the ills mentioned, including overeducation and overschooling, exacerbated in the years to come.

  • More disclosure -- less government
  • Posted by Buzz on June 7, 2007 at 10:40am EDT
  • If colleges had to live under the rules that publicly held companies do under Sarbanes-Oxley (SOX) -- Andy Cuomo would be looking for another scandal to use to run for president.

    Had those in Texas and at Hopkins been required, by college boards, to tell their bosses about the deals they had with loan vendors, and that information given to the public -- the public could have decided for themselves what to do. No need for the Andy Cuomo Brigade ("I will rescue you!")

    As for this .. "When will someone get this excited over the incredibly skyrocketing tuitions that fuel the high growth rate of the alternative loan market?"

    See Vedder (Ohio U.). With the easy money of taxpayer-subsidized loans, too many marginal students can pay to go to too many marginal college programs (e.g., for D-II and D-III sports).

    And if colleges were so certain that a diploma led to a good job -- college executive officers would be willing to pledge their pensions against their students' future earnings.

    Why don't they now? Because they know it is R-I-S-K-Y. Borrowers and taxpayers, be forewarned.

  • Posted by Keith on June 7, 2007 at 10:40am EDT
  • Mr. Cuomo and the banks are both correct. The OTC governs National Association banks and those lenders are not violating any laws. For decades these same lenders have given the Finance and Insurance departments of auto dealer’s kickbacks and no one says a word. Where Mr. Cuomo is much more accurate is on the lenders that are not regulated on a federal but on a state level. There are many lenders that do not have the appropriate licensing and are thus violating the law. To that point one of the largest private loan lenders in the country violated its state laws for roughly 20 years and no one ever said a word about it.

    I was at a student loan function in Dallas in 2001 when a Consumer Lending attorney spoke and warned the private student loan industry of its ability to suffer horrific class action law suits. It is simply a matter of time as many smaller lenders do not know or understand consumer lending laws.

    The real shame however is not in lending, the real shame is the fact, (pursuant to a WSJ article) that the cost of education has increased by over 330% from 1985-2005...medical costs that we all complain about? 260%. No other industry has been able to increase its costs close to this degree without involvement by the federal government. And we all sit and complain about a $10 increase in our cable bills, where is the logic?

    My point is simply if any industry opens its closets anyone will be able to find skeletons. As a whole from working with financial aid officers for almost a decade the vast majority of them are good people doing great work for much less money than I would work for. It is disappointing that some in the student loan industry would attempt to make the entire industry look bad when a handful of individuals have done things that they should not have.

  • Posted by Ken D. , More required disclosure needed on June 7, 2007 at 10:55am EDT
  • Requiring public and not-for-profit educational institutions to plainly disclose their actual graduation rates, avg. time-to-degree, and job placement statistics by program would go a long way to reduce poor student investments in student loans.

    Many students do have completely unrealistic expectations about the economic value of their degrees. In addition, quite a few colleges and universities have a strong vested interest in perpetuating these student misconceptions about a college degree being the ticket to a better future. There is a lot of excess capacity in the industry right now and many colleges need to fill more seats. The government only abets the problem with taxpayer dollars.

    In exchange for non-profit status and public support, much more disclosure of realistic consumer data should be mandatory.

  • overeducated in NYC with only a Bachelor's
  • Posted by Nanette Rayman , person on June 7, 2007 at 10:55am EDT
  • My parents had an upper middle class lifestyle with NO college education. BY the time I became of age, Affirmative Action had a strangehold on "jobs." In my lifetime, a white woman decreases in value over the age of 35. And at 45 the door slammed in my face. So I went back finished up my education. It only got worse. In NYC, all "jobs", not careers,and maybe those too, are filled with quotas. Everyone says: "Why can't you find a job, you're beautiful, smart, educated - why?" That IS why. Receptionists, Admin. Ass'ts, bank tellers, retail, etc, etc, -all taken by Affirmative Action. And then there is AGEISM. So now I'm stuck not able to pay for my education and poorer than the ghetto people in my ghetto building. They get money from welfare for each kid they have. My welfare - if I got it would be $168 a month and my student loan payment is about $350 a month.

    In addition, THE NEW SCHOOL UNIVERSITY and CHASE BANK each took hundreds of dollars of the top of my private SIGNATURE LOAN for themselves, yet I am the one who has to pay back that money - the money I never got, because they got it. This system stinks, this country stinks and I am sick of being passed over for work so some hootchie or quota person can have the job - then they snarl at you in every office you go into, every bank, every store. What are they so angry about? I am the one living in poverty.

  • Policy Agenda for Private Loans
  • Posted by Edie Irons at Project on Student Debt on June 7, 2007 at 1:35pm EDT
  • This hearing is an important first step towards increasing protections for private loan borrowers. Here's hoping Congress continues to move in this direction. We have heard from countless private loan borrowers who did not have the information they needed to make smart borrowing decisions, whose interest rates rose unexpectedly, and who are without options because they are unable to get the relief afforded to federal student loan borrowers. why aren't private loans dischargeable in bankruptcy?

    The Project on Student Debt has developed a policy agenda that can serve as a road map for policymakers make private student loans safer for students and families.

  • Two links from last comment
  • Posted by Edie Irons at Project on Student Debt on June 7, 2007 at 3:20pm EDT
  • Oops, I tried to embed some links into my comment, but they didn't take. Here they are:

    Why aren't private loans dischargeable in bankruptcy? http://views.ticas.org/2007/05/private_student_loans_more_important_than_child_support_and_taxes.html

    Private Loan Policy Agenda:

    http://projectonstudentdebt.org/pub_view.php?idx=246

    Also, Sen. Durbin just dropped a bill that would make private loans dischargeable in bankruptcy after all. That was quick! It's S. 1561.