Advertisement

News, Views and Careers for All of Higher Education

‘Redlining’ or Reasonable Criterion?

Like most of the revelations and allegations that have poured out of Andrew M. Cuomo’s office in the New York attorney general’s investigation into the student loan industry, his latest is provocative and highly charged. Two weeks ago, in a powerfully worded letter to Sen. Christopher Dodd (D-Conn.) and Rep. George Miller (D-Calif.), Cuomo accused some providers of private student loans with engaging in the kind of racial discrimination that home mortgage lenders once practiced.

Some private lenders, he contended, have been using judgments based on the college a student attends — in addition to typical criteria such as the credit ratings of borrowers and their parents — as one factor in the evaluation that ultimately affects the interest rate on a loan. The practice, he wrote, is “analogous to ‘redlining’ in the home mortgage industry,” a reference to charging higher rates based on a prospective homeowner’s neighborhood, common a generation ago before federal laws changed to prohibit it.

Taking a specific college, or type of college, into account as a factor in determining a credit score could theoretically mean that loans to students at, say, Harvard could be seen by lenders as less risky and therefore more desirable than those made to students at community colleges, for-profit institutions and historically black colleges. John Dean, special counsel to the Consumer Bankers Association, said, for example, that “some underwriting criteria include future earnings prospects that may be reflected in the type of institution.” That’s where the allegations of discrimination have come in, because critics of the practice say there is a disparate impact that places disproportionately poor and minority students at a disadvantage when applying for loans.

Representatives of the private loan industry bristle at the contention that they are engaging in a present-day form of discrimination, but they maintain that the practice, for some lenders at least, can be useful as a way to make student loans available to borrowers who otherwise wouldn’t have access to them at all.

Some on Capitol Hill, though, see things differently and are taking steps to ban extra factors such as a student’s institution in calculating credit risk. Lenders counter that those institutions with the most financial need enroll many students who don’t even have credit scores, and if they do, they tend not to be as good as those for students at more elite institutions. Taking an institution, or type of institution, into account is a way around the problem, allowing lenders to calculate rates — even if they’re higher — for students who otherwise might pose too great a risk of defaulting on their loans.

But institutions with higher default rates and more credit risk tend to have more poor and minority students. According to the Project on Student Debt, which advocates capping interest rates and relieving student debt, a disproportionate percentage of African Americans leave four-year colleges in debt — 84.7 percent, compared to 73.7 percent of Latinos, 64 percent of whites and 58.1 of Asians. They also borrow more, compared to other racial groups, with an average debt of $22,041. On average, underrepresented minorities also tend to have less income to repay their loans with.

By institution, the numbers are stark as well: About 78 percent of students at HBCUs took out federal loans in 2005, while the percentage drops to 44 percent for those at non-HBCU colleges and universities.

Cuomo illustrated his “redlining” allegations by describing practices he uncovered at an unnamed “large lender,” one that separates schools into three different groups based on default rates. For example, colleges with default rates between 0 and 3 percent would get the best interest rates, from 8 to 9.25 percent. The next group, with default rates of 3 to 5 percent, would get interest rates from 9 to 12 percent, while the final group (default rates of 5 to 10 percent) received the highest interest rates (11 to 14 percent). A student’s FICO score would determine whether the final rate was toward the low or high end of the range corresponding to his or her institution.

At Duke University, Cuomo continued, excellent credit will get a student an 8-percent rate, while the same credit rating will net an 11-percent rate at the for-profit University of Phoenix. And the worst interest rate students can receive at Duke — 9.25 percent — is still lower than the best rate at Phoenix.

A disproportionate 23 percent of the University of Phoenix’s student population is African American, a fact that may have informed Cuomo’s thinking in describing the lenders’ practices using terminology with racial connotations.

With some of these facts surely in mind, Dodd has already proposed introducing legislation — the Private Student Loan Transparency and Improvement Act — that would, in the process of expanding federal oversight of the private loan industry, ban using some of the controversial criteria in determining the loans they offer to students. The bill would, in a draft of the language, “Prohibit lenders from using any data in their underwriting that may have disparate impact on the loan products, terms, or conditions available to student borrowers based on race, age, and other personal factors, or the institution they attend.”

But that could change, according to a member of Dodd’s staff who was familiar with the process of drafting the legislation, who suggested that a later version might shy away from an “out-and-out prohibition” of using extra factors. The focus would instead be on preventing any “disparate impact” on students, while acknowledging that lenders may have to resort to college-by-college distinctions to augment their credit analyses. The legislation is still being developed and could eventually be introduced as an amendment to the Higher Education Act or surface in a committee drafting session.

The staffer also said that there was “a lot of anecdotal evidence” that lenders are considering factors such as a student’s institution. Lenders who use the college-by-college approach as part of their underwriting process have also acknowledged it publicly and privately in meetings with legislators — and while they admit that the results could sometimes negatively affect students’ interest rates, their overall argument centers on expanding students’ access to credit, a point apparently not lost on the Dodd camp.

Lenders have explicitly denied that their loan calculations violate disparate-impact statutes. Dean said that his group was working with Dodd’s office on the proposed bill to reinforce prohibitions on discrimination while at the same time establishing an allowance for potentially using other indicators beyond individual credit ratings, known as FICO scores, in the underwriting process.

“If Congress were to pass a statute that limited credit evaluation to FICO scores,” Dean said, it could leave the lenders’ hands tied “because most students don’t have a credit record.” Therefore, he said, “consideration of other factors that might help justify a lower rate is certainly justifiable.

“Conversely, a student who may not have all those characteristics may have to pay a little bit more.”

Effects on the Institutions

Cuomo’s allegations and Dodd’s developing legislation still don’t clarify the extent of the damage implied by allegations of disparate impact. And as the lawmaker continues to meet with interested parties that may be affected by any change in lending regulations, one constituency pointedly hasn’t spoken out about discriminatory lending practices: the colleges themselves. Representatives of different kinds of institutions have varying assessments of the problem, and some have wondered whether the solution might have unintended effects.

Historically black institutions themselves have been fairly silent. While many students at the colleges depend on subsidized loans provided by the federal government, there is still some reliance on the private sector — and with it, a realization that being too strict on lenders might ultimately reduce their access to loans.

And what if lenders couldn’t factor in a student’s institution, as proposed by Dodd? “It would still be possible” to offer loans to students at institutions such as HBCUs, suggested Dean, but “it would just simply be that they would have to take a look at the overall economics of their business,” he said, adding that “certain students attending the HBC may not be able to get credit as a result of the fact that looking only at their FICO score, they would not be bankable. I would hope that no financial institution would walk away from HBCs.”

There’s also a distinction to be made, between students who are “credit ready” but don’t have a credit history, and those who do have a credit history (which may be negative). “For people with bad credit, they may find themselves losing the opportunity to get a loan because Congress would have passed a statute” barring using some factors beyond FICO scores, Dean said. Students with negative histories enrolled at elite historically black institutions such as Howard University, Dean suggested — which could count as a positive factor in credit underwriting — might lose out in such a scenario.

But Cuomo’s and Dodd’s worry is that, conversely, students at historically black and other institutions seen as “high risk” would be punished for the college they attend, rather than judged on their own personal credit history — what Cuomo, continuing the housing analogy in his letter, dubbed “a student’s ’school neighborhood.’ ” A Dodd staffer suggested that if an upper-middle-class student attended a historically black university, he or she might not receive the best loan available to a comparable student enrolled at, say, Princeton. Hence Cuomo’s allegations of disparate impact.

Officials of for-profit colleges have expressed support for continuing to use factors other than credit score — but not if that means favoring elite schools based on a perception of quality or pedigree.

” ‘Quality’ shouldn’t be based on whether an institution is a top-ranked institution,” said Harris N. Miller, president of the Career College Association, which represents mostly for-profit colleges. “Quality should be based on very objective criteria” such as graduation rates and average salary, rather than evaluating schools based on their accreditation or membership in groups such as the Association of American Universities and the Career College Association, he suggested.

Miller supports “recourse loans,” in which institutions share part of the risk with their students. But he stressed that he wanted to “make sure … Congress doesn’t outlaw legitimate market responses that allow low-income students” to pay for college.

For community colleges, the effects of various lending practices — or measures introduced to curb them — will reach only as far as private loans are currently used. And for now, most students at two-year colleges who need to borrow take out federally subsidized loans, and at smaller amounts than students at other institutions.

“Given that community colleges enroll higher percentages of lower-income students who tend to have higher credit risks, lenders are going to be less interested in providing capital to them,” said David Baime, the vice president for government relations at the American Association of Community Colleges. He suggested that community colleges are “toward the margins on this in terms of impact.”

Cutting Subsidies

Tied into the issue of which factors are acceptable in calculating risk and interest rates is the looming threat to the student loan industry of massive cuts to their subsidies. Dean has suggested that slashing the federal government’s funding could lead to a “flight to quality” — in essence, a mass migration of financial institutions toward a tendency to lend only to students with lower risks of default. “What that means is that lenders may very well lose interest in making loans available to higher-risk borrowers, where it may no longer make economic sense,” he said.

Dean even speculated that those cuts might lead some lenders to stop marketing their loans through schools and go directly to students with a risk level they are comfortable with. “Anybody who suggests that these budget cuts can be absorbed with no change … is crazy,” he added. “People will try to get more loans from higher-quality schools [and] seek to avoid loans where they think the economics will be a net loss to the lender.”

Robert Shireman, executive director of the Project on Student Debt, takes issue with that assessment. “The size of the reduction … is not the kind of reduction that’s going to cause any kind of significant drop in availability of loans,” he said. His evidence? As soon as the Senate announced its intention to slash subsidies, “the stock price of Sallie Mae went up, which suggests that the analysts who look at whether this is an enterprise that will be able to continue, their judgment is that [it will].”

Andy Guess

Got something to say?


Want it on paper? Print this page.
Know someone who’d be interested? Forward this story.
Want to stay informed? Sign up for free daily news e-mail.

Advertisement

Comments

A standard injustice

Call it redlining or whatever, this practice is very wrong and no different than what mortgage lenders are barred from doing. These loans are made to students, not to schools, and credit scoring already gives lenders a way to set rates and approve or deny loans.

When I worked at a high cost, selective private college with a Stafford default rate of about 2%, our most-recommended private loan was a popular product from a big name lender. I’m now at a nearby community college with a default rate of about 6%, and that same loan is totally unavailable to our students, just because of the sector. Students at community colleges with good credit ratings are the same risk as students with the same credit rating at a 4-year school.

This is illegal in the mortgage industry and indefensible in the student loan industry. And it hasn’t been limited to private loans either...the deals different schools have been getting for interest rate and fee reductions in recent years vary significantly by sector and “name brand” as well. Lenders, if you don’t do something about this yourselves and soon, Congress will do it for you.

DS, at 9:50 am EDT on July 5, 2007

Low income and middle income students are undoubtedly going to be effected by the cut in loan funding. The proposed 18 billion dollar cut in loans and 17 billion dollar increase in Pell Grants just does not make sense. Student loan interest rates are going to increase and because a 5,000 dollar Pell grant will not cover all fees at any institution, these students are going to have to take out higher interest rate loans as well. Now students whom do not qualify and those who do qualify for Pell grants will be stuck with higher interest rates. Those students who attend lower income serving institution, which in most cases are the only ones they can afford, will have even higher rates!?! It hurts my heart to hear people justify charging those who have less or will have less MORE for education, and those who have more or will have more LESS for education. IT JUST DOES NOT MAKE SENSE!!!

Nina Carmichael, WHY at Alabama State University, at 10:15 am EDT on July 5, 2007

It hurts my heart to hear people justify charging students who have less or will have less MORE for education than those who have more or will have more LESS for education. In most cases lower income students do not chose their institution base on what school offers the best program, but what they can afford. So these students are already at a disadvantage, they should not be punished even farther. America claims to know the importance of education, but if it really did education would be free to all citizen. If education’s vitality was really understood our citizens deprivation of it to would be a crime likened smothering, the deviation of oxygen. If we claim to be a powerful nation and competing but poor countries can offer free education what does that say about it’s value to us.YOUR ONLY AS STRONG AS YOUR WEAKEST LINK.

Nina Carmichael, WHY? at Alabama State University, at 10:35 am EDT on July 5, 2007

Is it all that different?

Automobile insurers use your zip code as one of the factors in determining your rates. Tied to the zip code is the crime rate in the area and their loss rate in that zip code. Is this really any different than using default rates at schools to determine loan rates? Why is there no effort to outlaw this in the insurance industry (except in CA).

Patrick McTee, at 11:45 am EDT on July 5, 2007

intent vs net effect

Of the lender-enablers who tweak interest rates by school, I seriously doubt that any racial animus was involved. This was probably a case of the bean-counters looking school by school, and noting that schools with high cohort default rates also have high private loan default rates. The effect on minority students, lower-income students, and first-generation attending college was only so much collateral damage.

Now that the issue has been clearly stated, I hope lenders have the decency to publicly renounce these practices. This is one issue that ought to be a simple fix.

finaidfollies, at 12:00 pm EDT on July 5, 2007

Profits vs Access

An unfortunate reality of private student loans is that the underwriting criteria are based on profitability, not access to higher education. For example, students with a FICO score of less than 650 are extremely unlikely to get private student loans, as evidenced by the prospectuses of various private student loan securitizations. One of the key benefits of federal student loans is that they are available to students without regard to credit history (and with the PLUS loans only a modest credit check that is not based on credit scores).

There are two key issues: (1) whether it is reasonable for a lender to base eligibility for loans on characteristics of the institution, such as cohort default rate, graduation rate and average salary of alumni, perhaps disaggregated by major and (2) whether it is reasonable for a lender to base the interest rates and fees on those factors. It is worth noting with regard to #1 that the federal government makes students at schools with a default rate of greater than 25% for three years or 40% in any one year ineligible for federal student loans.

Clearly, the profitability of a private student loan depends on the likelihood of default and lenders compensate for this by charging higher rates and fees at schools with higher default rates. While it is unfair for a student to be charged lower interest rates at Harvard than at a school with a higher default rate, all else being equal, it is also true that the same student is more likely to graduate and to repay the debt at Harvard. In effect, basing loan underwriting on these factors perpetuates such disparities. So one can ask whether reasonableness should also be judged by the effects, even if the intent of the criteria is considered reasonable.

If there were a flight to quality, the end result might be no net change. Some lenders would target schools with low default rates while others would target just schools with high default rates, with each lender charging interest rates and fees corresponding to the overall default rates and costs for the populations they serve. Only if lenders were required to lend to all borrowers without regard to institution would such disparities be eliminated.

This is perhaps one of the best arguments for why federal loan limits and federal grants should be increased, as only the federal programs provide for equal opportunity to pursue a higher education.

Mark Kantrowitz, Publisher at FinAid.org, at 2:25 pm EDT on July 5, 2007

Why blame lenders?

Why do you blame the lenders for the schools high default rate? I think you need to take a look into the schools. Why do they have a high default rate? Are they not graduating their students? Are they not preparing these students well enough to find good paying jobs? There is nothing racist or sectionalist about this this is about risk and the school needs to prepare the students better. If the school prepares these kids properly there would not be an issue, and students would not be defaulting. And you cannot base everything off credit as students basically have no credit and what do you do in the case where the parents credit is poor? And saying subsidy cuts won’t affect anything, are you serious? This is just another way for the government to cut costs as the PELL Grant will not increase again for another 15 years.

Craig McWilliams, at 4:25 pm EDT on July 5, 2007

Lenders and FFEL program

The current FFELP program allows students & their parents to choose a lender that is best for them. Current proposed legislation would dictate auctions for the right to make loans. That would take away the student’s choices. The Direct Loan Gov’t program offer no choice of lender or of loan terms, substituting a bureaucratic government monopoly for private-sector competition for business while adding hundreds of billions to the national debt.

Lower cost loans for students and their families: The FFELP program is a great example of public-private partnership. Market forces work to keep costs low for student and parent borrowers. This would be the focus of changes to the program, not Washington debates over budget scoring. When lenders compete to meet consumer expectations, consumers win! Student and parent borrowers will lose all borrower benefits if the Kentucky-Miller proposal is adopted. Proposals that would result in cutting borrower benefits in the loan program in order to pay increases in grant aid are short-sighted & unfair to the borrowers who will pay more as a result.

Reliability: Since 1965, the FFEL program has never failed to meet the needs of student & parent borrowers. It provides consistent customer service, modern technology, and low prices. These undisputable benefits would disappear in a Direct Loan Monopoly.

Adopting a government contractor model that gives families no choice of lender and no choice of loan terms is the wrong way to go to ensure access to higher education for all Americans.

The Direct Loan program has failed to perform in the past when put under pressure (such as when a huge surge in applications forced a months-long shutdown in 1997 of direct consolidation loans). To put the entire future of higher education on the shoulders of the Dept. of Education’s ability to run the Direct Loan Program would be a colossal and reckless gamble.

Customer Service: FFELP participants work constantly to make sure they provide the best possible service to students and schools. They make sure that over $50 Billion a year in FFELP loans and another $20 billion in private loans are delivered to 6,000 schools on behalf of 6 million students on time and in the right amount. They have brought loan default rates down from 22% to less than 5%. They have the borrowing process seamless, electronic and accurate. All that has happened because private lenders are willing to continually invest in technology.

Best wishes to all!

Dan, at 5:00 pm EDT on July 5, 2007

Please — show mercy

People who want to spend billions on re-building a city — located on a flood plain, by an ocean gulf, in a hurricane zone — are hardly in a position to lecture others on reasoned thinking.

Take a look in the mirror, people. The problem is there.

Buzz, at 7:15 pm EDT on July 5, 2007

Article unrelated to FFELP

Yet the comments show how worthless and desperate the arguments from the defenders of FFELP have become. If you want options and ‘choice,’ then get rid of both FFEL and DL. Sure gets the ‘gummint’ out of everyone’s hair. People deserve options in choosing a television, an accountant, a plumber, a credit card, a car loan, etc. As it stands, though, student lending is a social welfare program, part of the Great Society, and, as long as students can gain access to loan capital, there is no “constitutional right” to have any type of choice of lender. Do you get to choose “Jane’s social security” vs. “Bob’s social security"? What about “Frank’s food stamp program” as compared to “Carol’s food stamp program"?

The level of customer service, technology, standardization, etc., in FFEL, was abysmal before DL was started. For example WSJ/Smart Money, March 1996 ("Bureaucratic bumbling. Antiquated computer systems gone wild. Misplaced paperwork. Thuggish collection agencies. It’s just another day in the student-loan business.") Who’s to say it won’t return to that crisis situation after DL is gone? Lenders and schools faced a turning point in the early 1990s. They could have admitted their abysmal failure in delivering and servicing student loans, entered the Twelve Step Program, supported serious GSL reforms, and completely avoided the creation of DL. Instead, they decided to pursue the lobbying route, trying to defeat the DL idea legislatively rather than substantively. As a result of this strategic error, they almost lost the whole FFEL program. It sounds like they are willing to roll the dice again on Beltway gamesmanship instead of admitting their significant shortcomings. And, by the way, which other countries have succeeded with guaranteed student lending programs? Maybe the problem was using the feckless Ed Dept instead of some other agency for handling student loans. People tend to sit up and take the IRS more seriously. In Australia the student loans are collected via payroll deduction and the national tax agency.

DL consolidation originated $20 billion in one fiscal year (2006). 1997 is an ancient memory; get over it. In fact, much of the 2006 stuff was actually processed twice: coming in and going out (the so-called super2step consolidations, promoted by ffelp consolidators but not authorized by hea). In addition, GAO has recommended that, if you want to avoid eliminated loan consolidation, have DL do all of them. http://www.gao.gov/new.items/d06195.pdf.

The FFELP model does not offer the transparency that Americans demand in 2007. The typical loan provider does business under several names and provides no audited financial data to students, parents, schools, or the SEC. Most of the time customers can’t even tell whether they are dealing with a marketer, a lender, a loan servicer, a financier, a web portal, a loan holder, a guaranty agency, a guarantor servicer or a secondary marketer. Often they are pretended to be part of the govt.

There were no FFELP “borrower benefits” until DL provided failing lenders with an incentive for self-preservation. Even then, the benefits were minimal until GAs started waiving the guaranty fee in 1998. This was federal money, so no sweat to not collect it from borrowers. Then, when DL offered borrower benefits authorized under the hea, the FFELP associations and organizations sued to prevent borrowers from receiving benefits. Now, years later, FFELP lobbyists are suddently in favor of borrower benefits?

The only connection between the article and FFELP is that, just like the private loans, the terms, benefits and conditions of your FFELP loans now depend on where you live, where you go to school and what type of degree you are seeking. What ever happened to a national loan program? Through all the marketing and misdirection, maybe 1% of FFELP borrowers qualify for some discounts. For only a few months 20 years ago were FFELP lenders allowed to use credit scoring to issue loans. However, methods very similar are used to today — not on whether to issue the loan itself, but on whether and how much to offer on borrower benefits. Thus, some of the excess lender and guarantor subsidies are directed away from “undeserving borrowers” and towards the “deserving borrowers.” Not an efficient system at all.

Anh Do, at 2:40 pm EDT on July 7, 2007

Oh, brother!

One flip-side of lenders offering lower rates to schools with low default rates is schools using their market presence (loan volume) and their students’ low default rates to get the best terms from their preferred lenders.

Which the Cuomo agreements, Democratic legislation and codes require schools to do and prove when they select preferred lenders. That is get the best rates for their students, which is now considered redlining by the financial aid police and direct loan advocates.

This is gving me a headache.

Alex Hamilton, at 11:50 am EDT on July 10, 2007

Redlining

I find it disheartening when lenders justify actions which are clearly inappropriate. Basically, lenders ARE using race to justify higher loan interest rates.

That being said, what’s next? Will lenders start charging women higher interest because “they’re a risk” (since men usually make more and women fight to earn equal pay for equal work)?

This practice is a terrible, slippery slope and needs to end.

PC, at 5:50 am EDT on July 11, 2007

Advertisement

 Jobs Related to 'Redlining' or Reasonable Criterion?

or search for jobs directly.

Senior Financial Aid Assistant
Harper College

Job Description: Responsible for providing information and assistance with the federal and state financial ... see job

Financial Aid Counselor
American University

American University’s Financial Aid office is seeking an experienced individual to fill a Financial Aid Counselor position. see job

Assistant Financial Aid Director
Lee College

Description: This position assists students in applying for and receiving all types of financial aid at Lee College by ... see job

Financial Aid Director Trainer
Concorde Career Colleges, Inc.

Description Our work environment is dynamic. Our people are valued. A rewarding career awaits you at Concorde! Concorde ... see job

Assistant Director of Financial Aid
Pomona College

P1764 Regular, full-time, 12-month position Salary: dependent upon qualifications The Assistant Director of Financial Aid is ... see job

Director of Financial Aid
Columbia University

Working under the leadership of the Associate Dean of Student Affairs/Executive Director of Financial Aid, The Director of ... see job

Assistant Director of Financial Aid
Roger Williams University

Roger Williams University is one of the top ranked liberal arts universities in the Northeast and is an Equal Opportunity ... see job

Tenure Track Faculty Opening — Legal Studies/Law and Public Policy
California University of Pennsylvania

Located on the Appalachian Plateau, an area of rolling hills, California University of Pennsylvania is a short drive from ... see job

Student Finance Planner
Corinthian Colleges

Everest College, a respected member of the Corinthian Colleges’ network of schools, is dedicated to helping students ... see job

Assistant Director of Student Financial Services
Argosy University

The Assistant Director of Student Financial Services is responsible for explaining all aspects of the financial aid process ... see job