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Of Tattoos, Naps and iPods in the Office

The gloves that Susan Little wears each winter were a Christmas gift from her husband in 1965. Now, many of the employees who work for Little in the student financial aid office at the University of Georgia are far younger than her gray and navy blue hand warmers, and as a manager, she regularly confronts issues raised by the generation gap.

One employee asked Little about the office’s tattoo and piercing policy, worried not about her own small tattoo but about heavily adorned future job applicants in their 20s and 30s.

Another tried listening to his iPod while he worked — until he got caught when co-workers heard him singing along.

More than just the sort of office joke that gets passed through the ranks and told at lunch, these are the stories of generational differences, of the contrasts between workers in their 40s, 50s and 60s, and those young enough to be their children, grandchildren — or at least younger sibling.

Not long ago Pam W. Fowler, director of financial aid at the University of Michigan at Ann Arbor, went so far as to fire a young employee who was caught watching Internet videos and taking naps in his cubicle.

“It wasn’t just that this young man was doing these things,” she said, “but that they were hurting his productivity and noticeable to other people in the office.”

Fowler and Little were two administrators — Baby Boomers or older — who used panel discussions at the annual convention of the National Association of Student Financial Aid Administrators in Washington this week as a chance to vent about generational differences in the work place and to trade advice on how to lessen the divide.

Although Monday afternoon’s “I’m Your Boss, Not Your Mom” session was supposed to be about issues of emotional maturity that come up in offices, especially during conflicts, presenters and audience members used it as an opportunity to hash out issues of age in the workplace.

Fowler said that in thinking about work place diversity, she considers not just gender, race and background but also age, however difficult as it may be for her as a 50-something.

An under-30 administrator from upstate New York asked for advice in dealing with a peer many years her senior who seemed to be unwilling to treat her as an equal because of her age. The audience told her to document the colleague’s behavior and to talk to their shared supervisor about the strained relationship. Another administrator asked for tips on how to get a stubborn worker in her 30s to realize that the administrator would never promote her.

In “How Can Your Office Operate When Your Winter Gloves Are Older Than Most of Your Staff Members,” a session on Tuesday morning, Little and three other administrators in their 40s or older tried to get a grasp on the issues and ideas that make the “young people” in their offices — the Generation Xers and the Nexters (among other terms for these age groups), born from the mid-1960s through the mid-1980s — tick.

The conversation included talk of e-mail, cell phones, iPods and other technology, and was punctuated by a couple of PowerPoint bloopers, as the presenters almost proudly fumbled ahead or back in their computer-aided presentations. Audience members, mostly middle aged, yelled out their advice to get the slides back on track. “Press the down arrow,” one near the front said. “Just click out of it,” another audience member shouted.

Those moments were indicative of the generational schisms that quietly separate co-workers. Use and understanding of technology is one vivid and easily caricatured example, but issues arise in terms of views on work ethic, authority, leadership and lots of other values that come into play in the work place — not just in college and university financial aid offices but throughout academic and non-academic settings.

Despite differences among members of the same generation, Mariko Gomez, director of financial aid and scholarships at Texas State University at San Marcos, emphasized that there are shared experiences that unite people of the same generation and may shape who they are in the work place.

While Boomers, she said, are optimistic and driven by a love/hate relationship with authority, Xers are more likely to be skeptical, interested in finding a balance between work and unimpressed by authority. Nexters, meanwhile, are hopeful, participative and respectful of authority.

To give the older people in attendance a sense of some of the things that are in the lives of their young workers but probably not theirs, Gomez presented a list of Web sites, such as Yahoo’s data aggregator Pipes and PBwiki, a site that allows for the creation of customizable Wikipedia-like references on any topic. But the list was created by a young member of her staff, she conceded, “and I have absolutely no clue what [these sites] are.” She said that when planning her trip to Washington for the conference, she thought of checking the weather during a news program’s national weather segment. The same staff member who made the website list suggested that Gomez check the weather online to get more detailed information about what to pack.

Linda Joy Clemons, director of financial aid services at the University of Hawaii at Manoa, listed a series of acronyms that have long since gone out of use in the financial aid field. “Remember the good old days,” she said to the assent of much of the audience, reminding them that there was a not-too-distant time when aid officers shared the new technology with each other — calculators.

Now calculators, along with just about every other technology Boomers have encountered, are passé, she said, before presenting a question to the audience. “I’ve heard e-mail is going away – what’s going to replace it?”

“MySpace,” a Boomer shouted.

“IM,” several others said, some further clarifying that the initials stand for instant messaging — “a fast kind of e-mail.”

The younger people in the audience didn’t answer.

Jennifer Epstein

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Comments

“Waa Waa Waa” Say the Boomers

How telling that Boomers feel the need to have yet another session on how an “other” affects them. Because... It really is all about them, isn’t it? Few of the comments referred to long-term strategies to prepare X-ers and Next-ers for their (our) future roles as senior administrators in the Higher Ed.

Seems like the only time a session is needed on a topic about the two new generational waves is when our activities distract the Boomers from basking in their own self-attributed greatness. Do some of us have deficiencies? Yes, clearly! Many of the Gen Next-ers were raised in the some of the wealthiest environments in Human History. The same work ethic that pulled their grandparents up by their boot straps has been lost on this next generation.

Here’s an idea. Instead of getting together and having another whining session of referring to the age of some prized possession in comparison to that of your employees, perhaps consider brainstorming on the incredible ways that these next generations of HE administrators will radically change every aspect of our nation’s education? How will you facilitate these changes? Or, are you feeling that your hegemony is truly so threatened that you must deride and squash those who are next in line?

You are right, though. We should have higher levels of productivity. It’s difficult, however, because we spend so much time away from our work to show you how to use your iPods, cell phones, PowerPoint and laptops.

Gen-X Segura, at 8:10 am EDT on July 11, 2007

Think about this

I can’t help but agree with Gen-X Segura — there is a double standard when it comes to technology. I am frequently, but subtly, looked down on for reading blogs, buying an iPhone ("if that’s what makes you happy...” the president said to me when hearing that I had one), or doing anything in a new-fangled way. And, yet, I am often asked to “work your Google magic” for Internet research, check my email on my iPhone when I’m out of the office, and set up powerpoints and troubleshoot conference calls.

For the most part, I am very lucky — my office is laid back and allows everyone flexible hours; I don’t want to listen to my iPod at work. And I only have one hole in each ear. But isn’t it time to realize that if you feel out of touch with the youngest people in your office, you might be even more out of touch with the students?

Another X-er, at 9:00 am EDT on July 11, 2007

Aged iPod Users

The only person in my office who regularly listens to his iPod is about 55. I’m 27, and prefer streaming radio to podcasts.

Allison, at 9:00 am EDT on July 11, 2007

What About Those At The Other End Of The Spectrum???

As a self-described “tweener” (between the boomers & Gen X-ers), I think there is some truth in what both sides have to say. BUT, we recently had a 60-someting in our office who has since (THANKFULLY!!!) retired. This person spent most of their time surfing web sites for vacation ideas in between being the self-appointed “office nanny” and their many, many naps. Basically, this person suckled off the organization’s teet for quite a while.

r., at 9:00 am EDT on July 11, 2007

re: can’t take it anymore!

How do you know you work with a baby boomer? Other than age, here are the tell-tale signs:

*Complaining and whining...but rarely offering any practical solutions. *An odd, almost disturbing, fascination with titles and other artificial constructs that have little to do with actual work, but a lot to do with satisfying egos. Watch a baby boomer whose title or status has been changed — it is comical to notice the emotional energy they invest in it. *A complete inability to use evidence, preferring to judge things based on personal experience and anecdote, as evidenced in this article. Rather than cite research about generational differences, baby boomers prefer to reference an isolated and unique case and then apply the experience to a whole group of people.*And finally, the ability to take a society at the near peak of its wealth and, rather than doing something noble like helping the environment, investing in education, or advancing peace, squandering that wealth on a pointless war, tax cuts for the very wealthy, and making embarassingly little progress on environmental sustainability.

Generations will ultimately be judged on whether they left society in a better situation for the next generation. If the worst a baby boomer can say about an x-er is that a few, not all, of them listen to their iPod at work, I respond that, as evidenced by what the boomers have done to our society and not for it, it could be much worse.

PS, at 9:25 am EDT on July 11, 2007

Irony

As a gen-xer with an overdeveloped sense of irony I’ll say this: I think it’s very ironic that administrators...who I would assume are in the business of serving mostly 18-22 year old college students in some way...are having trouble adapting to coworkers just a few years older. Are we not in the business of teaching and helping those younger than us into the work force?

I’m in my early thirties and sure, every now and then one of my 20 year old student employees baffles me in some way...but come on. Anyone that “just can’t work with” genexer, nexers, millennials or whatever else we call this next generation has no business working in higher ed, IMHO.

gk, Gen X Admin, at 9:25 am EDT on July 11, 2007

Tweener perspective

Hi all,

While I fall (35 years old) somewhere between the boomers and the younger staff members, I have to admit that I’m more annoyed by some of the younger staff I work with. This isn’t true for every 20 something staff member by any means, but I do agree that there are generational differences around work ethic and how technology is used (with a few 20 somethings displaying, not all of them by any means, a weaker work ethic). I have often let staff members (all 20 somethings) know that I’ll wait while they complete their IM chat before continuing to talk about planning a proces or event.Generalizations are not always helpful of course, but there are generational differences and I agree with whomever said that we can learn from each other.

TE, at 9:50 am EDT on July 11, 2007

no need to perpetuate stereotypes

While it is certainly the case that age is a predictor of Internet use and savvy to _some extent_ when looking at average adult users, it is not the case that all students are super savvy when it comes to IT and that all older adults are clueless — a point that seems to dominate this piece. First, everybody fumbles with technology. Second, I guarantee that most college students have never heard of Yahoo! Pipes either nor would they know what it’s for. In fact, my research suggests that plenty of college students have no idea what RSS, social bookmarking and tagging (just to name a few) mean. You could have written this same article about differences just within younger generations since there are plenty of young people who know very little about recent Web developments and would have a hard time understanding and using services that you suggest only older folks don’t get. (The basis for these comments is not simply anecdotal evidence. This is the topic of my research. Feel free to click through to my Web site for papers discussing these issues in more detail.)

Eszter Hargittai, at 10:00 am EDT on July 11, 2007

Gen-ralization

The so-called “boomer” generation that produced Abbie Hoffman also produced Dan Quayle, which proves nothing but suggests that there’s no percentage in generalizing about generations when it comes to co-workers. Labeling the young person next to me (I’m 60, so most of my co-workers are younger than I) as being of this or that generation is tantamount to making assumptions based on race or gender. It’s repugnant and unfair. We speak of each other in these terms as though nothing ever changes, as though we are what we are, period, based on our demographic cohort. Well, news flash: Change is continuous; we’re not stamped as something at birth but are born to become something; and everyone becomes something else whether we like it or not. It is scandalous to speak of young people as though they must be manipulated in the workplace. “They” are us, not some alien species or tribe whose folkways don’t mesh with ours. “They” are what we have become in society. “They” are our children who have become young adults, and “they” will become us over time — and sooner or later, “they” will struggle with the inevitable but creative tension between themselves and succeeding generations. In “boomer” talk: Let it be. Let “them” be who they are becoming — and for goodness’ sake, let’s drop all the demeaning, reductionist labels.

Ron George, Project Writer at Texas A&M University-Corpus Christi, at 10:00 am EDT on July 11, 2007

I would add a comment, but my typewriter ribbon needs to be changed. After I change the ribbon I will post the carbon paper copy to this website, while listening to by 45’s on the phonograph.

Doc R, at 10:10 am EDT on July 11, 2007

In my view

As one born in 1980 and working in Higher Education, I find myself torn on this issue. I have seen many co-workers, young and old find many ways to waste time at work. An older co-worker might not surf the internet, instead they spend all their time chatting to the co-worker in the next cubicle. Personally, I have a very strong work ethic and try everyday to work as hard as I can. I am offended to think that I could be seen as less productive because I listen to the radio online or my ipod as opposed to my older co-worker who turns on her ancient stereo and tape player in her office and goes about her work. I also find that many baby boomers are resistent to changes and technology that could make the workforce better, telecommuting for example. There is no reason why some of the work that I do can’t be done at home. I can be just as productive at home. However, many older people seem tied to the old 9-5 grind. Complaining is useless. Solutions are better. But on a final note, you can complain as much as you want about Gen-X’s but unfortunately we are who we are because of how we were raised, by Baby Boomers.

DCN, at 10:40 am EDT on July 11, 2007

A Voice from the Past

I’m a member of the “Silent Generation,” the one that kept our society functioning while the baby boomers were sowing their wild oats. I couldn’t resist offering some advice. Enough already with the self-absorbed blathering! Whatever your generational identification, your future and that of our nation depends critically on your performance compared with that of your counterparts elsewhere in the world, where there appears to be less obsession with generational labels and styles. Just work hard, creatively, and cooperatively, and enjoy your toys on your own time.

Don Langenberg, Chancellor Emeritus at University System of Maryland, at 10:50 am EDT on July 11, 2007

Hit the nail on the head

Ron hit the nail on the head. It is the same labeling that creates these gaps umongsts generations in the first place. We become who we are and what we are because of what we are exposed to as we grow up...it is a result of many decisions made by both parents and self. It is not entirely based on what generation we are born into...I for one am 29yrs old and I am not into the Myspace, e-mail, IMs, Blogs, text messaging and such...I am more like my parents when it comes to work ethics...because I choose to be.

Juan, Specialist, at 10:50 am EDT on July 11, 2007

Right on Ron George!

After all, aren’t the baby boomers the dope-smoking, free-loving hippies of the 60s? Aren’t stereotypes wonderful?! They make life so much easier and are always a source of entertainment. (just in case someone did not get it, since there are many generations reading this column: I am cynical here!)

Ingolf, Mid-west land-grant, at 11:00 am EDT on July 11, 2007

Technical incompetence isn’t a purely boomer characteristic; some of us do get it, and some Xers don’t—believe me. Similarly, not all us boomers have been blindly swallowing hegemonic capitalism, globalism, and “peacekeeping". And some younger people have. Although I think there are some legitimate generational differences that can be problematic for people with little adaptability, what we see here mostly is the age-old “old fogies” vs. “callow youth” thing. In my day it was cracks about transistor radios and TV, and we railed against the oldsters who’d squandered their promise on consumer goods, organized religion, and American exceptionalism.I do agree with those who suggest we should look at whatever real differences there are from an heuristic standpoint & see what’s good and new that might come of it, and address any potential problems intelligently (hint: the problem isn’t listening to iPods).

JC, Guess my label, at 12:00 pm EDT on July 11, 2007

But can’t we all get along

It amuses me that the press and sociologists put these generation titles on people. As we all mature, the work process and responsibilities change for everyone.

The subject should be—do we have real trained managers in the educational sector or promotional liabilities. For the most part, it should not be a age or generation thing but how an organization is run. In a professional office no one wants a person with a full body jacket of tattoos nor a piercing center for —"please look at me". If management hired these people who can make a real difference if nurture by solid management skills then how one looks should not come into play. After all, the people in your office are your work associates —not family or best buds.

Get over it and all generation stop WHINING. Productivity comes from a common goal and need. Then bottom line should be realist goals—-people oriented managers —-and a university master plan.

Sorry I have to take a nap now before I visit my tattoo master artist to inscript on my entire chest the university logo then learn how to use that new fangle cell phone with a computer. Then I can use ebay and get great deal while working at my desk listening to hip-hop at full volume with my i-Pod while reading the paper in search for the perfect rest home.

Al, at 12:55 pm EDT on July 11, 2007

Get over it

I am scared that professionals in the higher education community—regardless of age—are spending time bickering over these trivial differences.

Jonathan Weller, at 1:10 pm EDT on July 11, 2007

Work Place Values

There is nothing “generational” about the values needed to make a workplace function: motivation, personal responsibility, creativity, respect for others, respect for authority, teamwork, etc. If a member of any generation can’t contribute those values, then productivity will suffer and there is a problem that needs to be corrected.

Bruce D, Director of Financial Aid at Eastern Washington University, at 2:00 pm EDT on July 11, 2007

We have the wrong focus here. . . .

Let’s get back to American survival in a competitive world. Yes we have generational differences that cause us some turmoil, but the bigger picture is clear — Xers and Nexers will run the world in the next 20 years and our American economic survival will depend on a viable transition plan from boomers to Xers.

Our failure is assuming that boomers simply need to learn these “modern” tools in order to relate to the next wave. On the contrary, boomers need to harness and focus the savvy technology natives that will follow them in order to hand off our systems. Whether public or private sector, we have a massive demographic shift underway (age, race, and ethnicity). Our goal cannot be the forceful blending of the generations for purposes of closing the technology gap, but rather the smooth transition of leadership to ensure continuity and sustainability.

Let’s spend as much time on succession planning as we do on vilifying each other. Technolog is a key tool, but it is not by itself the ultimate goal.

Chris Reykdal, Admin. Director at SBCTC, at 2:00 pm EDT on July 11, 2007

It’s Maturity, Not Age

I agree with much of DCN said.

I will add that I will be 49 next month, and it’s been my observation that people with good work ethics exist at every age and station in life. It is a function both of how people were hard-wired at birth and the environment in which they were raised. I believe maturity, rather than age, determines work ethics.

Finally, whether one builds Web sites or listens to an iPod or watches streaming video or listens to Internet radio or can run cool PowerPoints — all of which I do and much more — is less an indication of age than technological curiousity and growth.

I have been teaching communications for 17 years (after more than a dozen years as a journalist) and the ability to understand and use technology is critical not only to praticing in my field but to connecting with people of all ages. Even if they are collge students 40 years my junior. Even if they are “old” like me.

Dan Close

Dan Close, at 2:00 pm EDT on July 11, 2007

nothing new

What I don’t get is that Ipod do things that have been done for hundreds of years: play music. Is this something new? Why are people pretending that this generation is doing things that previous generations have not done.

Blogs are a means of personal expression. Nothing new there. In fact, the founding fathers were pretty much bloggers (some anonymous). They just had slower processors, and slower throughput. But somehow some babyboomers think that it is cool to act as if it is all new.

Moreover, there is no rule saying that a given type of music must be played on an Ipod. (In fact, I don’t even listen to music on mine, but people might still think I am hip.) Likewise, there is no rule that says that Blogs need only talk about that music: they run from knitting to politics to whiney academics to science to math to antiques. Some of them are even stupid personal missives.

Larry, at 2:05 pm EDT on July 11, 2007

What a bunch of whiners

Tweeners, Xers and other Texters now hear this; Quit your whining and blaming your own inadequacies on boomers. Boomers did not create the problems, they just inherited them like every other generation. You will get your chance, but you won’t accomplish anything constructive just by posting a video of yourself texting your friend to youtube every other day. Grow up.

R.F., Boomer, at 3:15 pm EDT on July 11, 2007

any individuals in the room?

Perhaps some of us take generational labels/descriptions too seriously. Although they enable us to understand change among generations, they can’t describe and explain every individual in a particular generation and aren’t meant to do so.

By the way, I still occasionally help younger people with technology (even my very bright 21-year-old daughter). At age 70, I also realize that I should recognize when to get out of the way,

David Fahey, at 3:15 pm EDT on July 11, 2007

Stereotypes — On Both Sides of the Equation

I’m 49 years old and some of our students have parents younger than me. However, the stereotypes portrayed in this article do not truly represent either a Baby Boomer like me or the “young staffs” or students with whom we work every day. Are the “older” folks quoted in this article really THAT out of touch with technology? If that’s the case, they probably would not be working at our college, where technology in very big for faculty, staff and students — and we’re a comprehensive liberal arts college, not MIT or Georgia Tech. I also teach a PR class at Marist, so I’m in daily contact with students. They are sometimes surprised to find out that I was on Facebook long before many of them. We communicate via that site and we share IM contact info. I’m teaching them how to do respectable online research (No Wikipedia!) and how to pitch stories online using a variety of Web databases. They fill me in on sites they visit so I know how to reach their demographic, and we learn from one another. Yes, our musical tastes may differ (although 80s rock is coming back into vogue among some of these students), but I have to believe the disparity in technological knowledge detailed in this piece are a comic exaggeration of the generational digital divide.

Tim Massie, Chief Public Affairs Officer at Marist College, at 10:05 pm EDT on July 11, 2007

Critical Thinking

As a 38-year-old “tweener,” I remember what it was like when most college students hand-wrote drafts of their papers, and “typing it up” was a separate stage of composition, even though I myself began word-processing all my major writing assignments around middle school. (I would request permission to submit word-processed papers!)

Even the students who don’t recognize terms like “blog” or “social network” almost certainly are either in some kind of a social network. But that does not mean these students know how to use these tools critically.

I’m very conscious that the skills I developed teaching via message boards, e-mail and PowerPoint look stuffy to younger students. And that means I have to think critically about the skills I have spent years trying to master, since the landscape is constantly shifting under our feet.

While young, heavily wired people are not as skilled at tasks such as close textual reading or composing a sustained argument, they do have a different set of problem-solving skills (the ability to make connections, access to a wide network of experts, the willingness to take a risk and put a half-formed idea out there to see what happens, etc.).

A news article like this needs to set up clear oppositions in order to make the thesis clear, but I agree with those who have expressed impatience when the discussion starts to look like finger-pointing.

As Ong reminds us, writing is technology; it had a profound affect on human thought. Essays and books are no more “natural” vehicles for the perpetuation of knowledge than web pages or even videogames. Our students may be the ones who produce videogames that change the world. Let’s give them a chance, by challenging them to think about THEIR media as powerfully and as effectively as our teachers and mentors taught us to think about OUR media.

Dennis G. Jerz, Assoc. Professor of English — New Media Journalism at Seton Hill University, at 10:05 pm EDT on July 11, 2007

Great googly-moogly people, let’s point some more fingers, shall we? Personally, I’m annoyed by the boomers older than me who treat anyone the same age as their own children as children, I’m annoyed by the Millenials younger than me who can’t stop texting in the middle of meetings to save their lives, and I’m annoyed by my fellow Gen Xers (I’m 35) for our holier than thou snarkiness.

Get the point folks? Every generation has failings. If my generation listens to iPods or streaming radio, it’s so we can ignore the old-lady gossiping going on across the hall. The background music got me through my master’s and law degrees, so I don’t think it’s affecting my work ethic.

I’m the first to admit that I have a lot to learn from boomers and Millenials alike. I also know my own talents and (he said egotistically) I’m the first to recognize I have something to teach those generations as well.

On a final snarky note, let’s just stick with Millennials, shall we? “Gen Y"? “Nexers?” We only have to name a generation once every 20-40 years — surely there’s more creativity out there than variations on the Gen X name.

KF, Gen X Program Coordinator, at 4:15 am EDT on July 12, 2007

why “critical thinking” is a distraction

I still don’t understand the tendency to justify one’s position by saying that the other person’s position evinces a lack of “critical thinking.” Look, being able to “think critically” about a problem is part of a discipline which takes quite some time to acquire. You don’t (or rather, should not) “teach” critical thinking, but rather you introduce people to the way that analysis is undertaken in a discipline. Different disciplines have different modes of analysis and different assumptions. If you are really smart you can “dual boot” between two modes of analysis (that you have a graduate-level understanding of) and draw comparisons and find similarities. Unfortunately, at the moment, people are told that “interdisciplinary” is a substitute for mastery.

So, to Dr. Jerz, your complaint isn’t that young people are not making the arguments that fit into your paradigm. Likewise, you seem to have some beef that IHE didn’t thoroughly show some conflict. But, 1) somehow or other, students are still going on to graduate programs which require “close reading” of texts; and 2) the commentators on here seem to understand the conflicts, and are aptly using the evidence presented in the article to do so.

Larry, at 7:30 am EDT on July 12, 2007

iPhones...

I looked, I lusted... I eschewed. My 24-year-old son said he would put me in a “home” if I “bought into the hype” and spent “that much money” on a techno-toy.

webdoyenne, at 12:20 pm EDT on July 12, 2007

Since when is goofing off a generational thing?

Let’s face it:

Why shouldn’t a chronic napper be fired?

Why shouldn’t a time-wasting web-surfer be reprimanded?

Why can’t employees be expected to *NOT* make personal phone calls and IMs on company time [that they are being paid to work during]?

Why do I even have to ask these questions???

Because this current generation of young people...say age 25 and under?..seem to believe that these activities are acceptable professional behavior.

Is it all of them? Thank goodness, no.

Is it a LOT of them? Holy Criminey, yes!

Is it their fault? Do they do alone? No, because some adult[s] had to encourage [or not DIScourage] this behavior as they grew up. It’s commonplace, as just about every college instructor can testify to.

After all, LazyLucy and SlackerSam probably had a MoochMommy and DelinquentDaddy to teach them their bad habits.

Cultural mores are changing. Is the change for the good? I doubt it.

TM, at 4:30 am EDT on July 13, 2007

slacking done by all ages

TM, Guess what! Slacking on the job is nothing new. Before there was web-surfing their were cigarette breaks. People have been goofing off since the time of Jesus. The issue here isn’t goofing off per se, but rather some perceived technological cultural divide (which I don’t think really exists) between generations. Seriously, in this day and age, everyone uses email and can, if they want, watch Youtube. (And that the notion that “Myspace” would replace “email” is beyond silly, since email – or at least the protocols is refer to is a refers to a manner that computers (or similar peripherals) transfer data to each other, and Myspace is a commercial website where all sorts of stupid crap is posted.)

Larry, at 10:00 am EDT on July 13, 2007

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