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Off the Quad

July 27, 2007

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Within the next year, hundreds of people in Stanford University's business affairs division will move from their offices on the main campus to an off-site research park. By then, Cornell University employees in some of the administrative and non-academic departments will have settled into their new off-campus facility.

As many universities continue to face space squeezes, they are freeing up room for teaching and research by moving non-academic staff away from the central campus. Officials say it's the best option given the growing demand for classroom and lab space, but some fear staff will become less connected to their institutions as they move farther away.

On research-oriented campuses, the largest single use of space (nearly 30 percent) is dedicated to offices or office-type activities, according to research from Ira Fink and Associates, a planning firm whose clients are colleges and universities. The issue is not new, said Ira Fink, the company's president, but one that often resurfaces when campuses go through waves of construction.

Stanford's "Work Anywhere" initiative involves what Margaret Dyer-Chamberlain, senior director of capital planning and space management in Land, Buildings and Real Estate, calls a "musical chairs for departments."

About 350 employees -- including those in human resources, information technology services and the controller's offices -- who are located in two campus buildings are moving to the off-campus office space so that construction can begin on a new Graduate School of Business. Other Stanford employees are being relocated so that the School of Medicine can begin its own project.

"The pressures on land and buildings in Stanford's core campus area have become increasingly intense in recent years," John L. Hennessy, the university's president, said in a statement. "Maintaining [our] vision will require flexibility, openness to change and an innovative approach to sustaining Stanford's excellence within existing space constraints.”

Stanford officials say the moves are strategic, and not a sign of which offices are doing work deemed "more or less important to the educational mission."

The Cornell project involves moving about 200 non-academic staff -- some of whom already were located away from the central campus -- into a new building less than a mile away. Rich McDaniel, vice president for business services and environmental safety, said while there's always a need for some non-academic space on the main campus, the university wants most buildings there to house faculty, senior administrators and students.

Likewise, McDaniel said Cornell is looking to keep many of the non-academic departments together in one building to encourage collaboration. Fink, the planning firm president, said it's common for colleges to consider the function of its space and its departments when making office location choices. In other words, why spread academic buildings across a campus and into a college town when clustering would make life easier for students and many administrators?

Land cost is often a factor. Colleges find their campus space to be so valuable that it makes sense to put the non-academic departments in cheaper off-campus buildings, Fink said. Some professional schools have also moved off campus, although Fink said that's often a product of them needing to be downtown.

For many campuses that relocate non-academic employees, finding off-campus or adjacent-to-campus sites is part of their normal process, according to Fink. Some of the larger campuses, such as Texas A&M University, Ohio State University and the University of Colorado at Boulder, are running out of space on their main campuses and moving enterprises such as research centers and medical center administration buildings away.

For some institutions, the office moves are a temporary solution. Wake Forest University has relocated several non-academic departments into a commercial property it owns near campus. Connie L. Carson, assistant vice president for campus services and planning, said it's "highly likely" the offices will move back on campus when the new master plan takes shape.

At the University of Dayton, however, campus planners are thinking of a more permanent fix. Many of its non-academic units have or are slated to move to a large parcel of land the institution purchased adjacent to the main campus. Rick Perales, Dayton's campus planning director, said the university has long been landlocked, and the new acquisition will allow the original campus to house more classrooms, academic offices and green space.

"We do have a concern of not splitting the campus in two," Perales said. "We realized we can't have it black and white, all academic or all [non-academic]. At the same time, you can walk across our campus in 12 minutes."

He said planners are making a concerted effort to provide some mix -- a new doctoral program in physical therapy, for instance, is located in a building on the new campus primarily filled with non-academic employees.

Fink, who has written about the subject of relocation for Planning for Higher Education, the journal of the Society for College and University Planning, said that it's important to keep like departments together. "There's a tendency to cherry pick and take pieces of things when moving," he said in an interview. "That could make a campus dysfunctional. You have to keep in mind, 'How does this entity function, and who needs to be near each other.' "

John Lippincott, president of the Council for Advancement and Support of Education, whose members often are the ones relocating, said some units are best suited to be off campus. Fund raisers are often traveling, he said, so giving them prime office space doesn't always make sense. Foundation or alumni relation departments can find that locations off or on the edge of campus are more desirable -- visitors who come often like easy parking and access to the buildings. (But Lippincott said he sees that as less of an argument for putting departments like communication and marketing away from campus.)

"It seems appropriate to ask, 'If these are [departments] whose functions are without student-related traffic, do they really need to be at the core of campus?' " said Daniel K. Paulien, president of Paulien & Associates, a company that does higher education planning. "At the same time, I've seen the loss of a feeling of tie-in with the campus itself -- the ability to observe things as you walk to work and get the feeling you are part of it all."

Both Paulien and Lippincott said once a college has moved departments away from campus, it has an obligation to provide employees incentives. Dyer-Chamberlain, the Stanford director, said staff who are moving into the research park have expressed concern about how it will affect their commutes and how they will get to and from campus. She said the university will run a shuttle service, in addition to offering health programs and a weekly speaker series with lunch.

"We know this is difficult -- people love being on the main campus, and there's a sense of loss moving away," she said. "The big picture is we're trying to maintain as many connections to this location as we possibly can. It's important that [employees] feel integrated."

Many times, Fink said, those who initially complain about moving end up happier in their new locations. Parking is better. Their office is roomier. They don't need to walk through campus to get to the building.

The Stanford initiative also is focusing on how departments can better communicate with each other when they are physically far apart. Dyer-Chamberlain, who co-chairs a task force on office location and usage, said the group will consider use of conference technology as well as when to offer more flexible office hours. Lippincott said flexible work hours or work-from-home arrangements continue to be valued by non-academic employees.

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Comments on Off the Quad

  • Back office, literally
  • Posted by Gavin , Principal Policy Adviser at Griffith University, Australia on July 27, 2007 at 6:00am EDT
  • Should we contemplate the next step and transfer much of this work off shore, say at campuses being established in India and China where labour and other costs are much lower?

  • Alienation
  • Posted by Blind Man on July 27, 2007 at 8:20am EDT
  • Since quite a few of us in student administration located in the center of the university think that executive administration does not know we exist (unless there is a complaint) I am not sure what difference this all makes. I expect to be located on an offshore barge someday. I will have the seagulls for company.

  • Good News for Library Study Rooms
  • Posted by stevenb , associate university librarian at temple university on July 27, 2007 at 9:00am EDT
  • This sounds like a great idea and should free up more library study rooms for the students. Too often, when the administration ran out of office space for faculty or administrators, the easy solution was to just to turn a library study room into an office, and just stick someone in there - on a "temporary" basis of course - which meant that room would never be used for student study ever again. By moving administrators to off-campus locations, we may actually be able to preserve our library study rooms for the people who actually need them - our students.

  • RE: Off the Quad in Orlando
  • Posted by Rusty Okoniewski , Program Developer-International Studies at University of Central Florida on July 27, 2007 at 1:00pm EDT
  • The University of Central Florida (UCF) Foundation owns several office and laboratory buildings in the Central Florida Research Park adjacent to the UCF campus. Various University departments, laboratories, services, etc. are located in these buildings. The biggest advantage is Class A office Space with peace, tranquility and plenty of free parking. However, some of us need to be in the center of campus for some of our interactions with faculty and students. For these times, we have a small (two-room) suite located in a prime area of the main campus. We share these offices when we need to be in the thick of campus activity. The office has purchased "Service Parking" tags so we can arrive at the on-campus office in the middle of the day and have a reasonable chance of finding a parking space close to our on-campus office. The Research Park and the campus are both serviced by a shuttle bus system so, additionally we can travel back and forth via the shuttle bus.
    The system works although it does take a bit of advance planning to make sure all goes well and on time.

  • Terminology
  • Posted by Janice on July 27, 2007 at 2:00pm EDT
  • What I found interesting about this article and the responses was the use of the terms "non-academic" and "administrative" and "not student-related" to mean approximately the same thing. So, are all student-related offices, by definition, academic? How would the division of student affairs fit into this nomenclature? What about academic affairs or academic support services for students? How about faculty support offices? The physical environment of any college or university is intricately interwoven, and it sounds like campus planners have their work cut out for them in determining which offices are functionally viable when cut out, lifted, and pasted at a distance.

  • Remember the Mission
  • Posted by An Exiled worker on July 27, 2007 at 4:20pm EDT
  • It is inevitable that "non-essential" or less "mission critical" functions will move further and further away from core facilities -- this is not a new phenomenon. However, we need to remember that many individuals who work for universities do so, often with less remuneration, because of the mission. We need to be sure that as the trend continues to a more distributed workforce that we find ways to keep our staff connected to the mission. Employees who feel they're being exiled to an office park will also ask why they're working for a university when they might be able to work in another office park and get paid more.

  • Posted by TJ on July 27, 2007 at 5:35pm EDT
  • Bad idea. I am an administrator whose duties are not in the classroom, but my department offers much support to students. I wouldn't mind getting away from faculty at times, but this enhances the division between academic affairs, business affairs, and student affairs. If I am feeling a little offended simply by reading this article -- what kind of message will this send to the campus community? I understand space issues. My university is landlocked in a major city, but that means the campus had to expand universally. We've permeated the city in a way there is no boundary to the campus. We increased convenience by improving the transit system to work well with the mobility needs of students, faculty, and staff. I don't know -- maybe I am being a little sensitive. I don't care what your duties entail -- you have to be a part of a university to know how to serve your students and work in the best interest of that school.

  • moving off
  • Posted by Josh M , Administrator at IUPUI on July 27, 2007 at 7:55pm EDT
  • I would be happy to move off campus if my duties didn't involve students, faculty, or the university. If I was only working with paper or networks I could work at home or in an office park. Community isn't created one-to-many, it's created one-to-one. So, I can have university community in my office park with my colleagues. Indeed, it's all I've ever had.

  • Old Main, Old Pain
  • Posted by Hnaef on July 28, 2007 at 12:00pm EDT
  • Haven't the bottom-liners de-sentimentalized us completely yet? We aren't exactly sitting at the feet of Plato in the Academy any more. Aren't we supposed to be delivering a product to consumers?

    I've regretfully concluded that the university as a campus-centered phenomenon is going the way of the floppy disk or the genuine doctor of philosophy. We once needed the university library as a repository of knowledge, but the electronic dispersion of information is quickly diminishing that need. I suppose that administrators will always need a place to preen themselves and eat doughnuts, but once our legislators realize that academia can do at least some of its work more cheaply online we will certainly see a decentralization of our work. Let's just hope we don't all end up in FEMA trailers.

  • Posted by RJS on July 29, 2007 at 3:10pm EDT
  • I am sympathetic to those that feel alienated by being moved. However, with the growth in University bureaucracies in the past decade, one might wonder whether a reduction in staff might be more in order. It didn't take nearly the number of people with Masters Degress in higher education management to run campuses in the 1970s and 1980s. Why does it today? That's a tough and painful question--probably better off moving these people off campus rather than asking whether the university really needs them.