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The Satisfaction Gap

August 2, 2007

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Colleges that want to recruit new faculty talent talk frequently about this new policy or that -- or about efforts to promote a certain environment for young scholars. But a study released Wednesday suggests that those policies have had mixed effectiveness -- and that the experience of junior faculty members continues to vary based on gender and race.

White and male junior faculty members experience a better campus climate than do their minority and female counterparts, according to the results of a study of the views of 6,773 tenure-track faculty members at 77 four-year colleges and universities around the country. Those working at colleges generally experience a better climate than those working at universities, the survey also found. The study was conducted by the Collaborative on Academic Careers in Higher Education, a research project based at the Harvard University Graduate School of Education. COACHE, as the project is known, has become a leading source of information on how colleges can attract the next generation of professors and keep them happy -- even as their demographics and priorities may differ in key ways from their senior colleagues.

Cathy Trower, director of COACHE, said that the study pointed to the importance of remembering the difference between establishing sound policies (which many institutions have done) and making sure that they are effective and working for everyone (which is more difficult). "A change in policy does not necessarily mean a change in practice or climate," she said. In many cases, colleges that have adopted policies may need "to drill down" to the department level to see why they are or aren't working.

The breakdowns on climate and collegiality are important, Trower said, because professors entering academe today are more likely to place a high value on such qualities than were previous generations of academics, who might have been more likely to accept a lousy a climate at a prestigious institution.

The following averages are based on a scale of 1-5, with 5 being "strongly agree," 4 "somewhat agree," 3 "neither agree or disagree," 2 as "somewhat disagree," and 1 "strongly disagree." There are some signs that on issues related to gender, the current generation of academics may be more inclusive. While female junior professors gave lower scores than male counterparts on questions related to interaction with senior colleagues, the opposite was true with regard to junior colleagues.`

Satisfaction With Climate, Culture and Collegiality

Satisfaction All Female Male Minority White College University
Fairness with which supervisor evaluates work 4.02 3.97 4.06 3.96 4.05 4.18 4.01
Interest senior faculty take in your professional development 3.52 3.48 3.55 3.49 3.53 3.75 3.49
Opportunities to collaborate with senior faculty 3.35 3.22 3.45 3.30 3.36 3.46 3.34
Professional interaction with senior colleagues 3.48 3.42 3.53 3.44 3.50 3.59 3.47
Personal interactions with senior colleagues 3.70 3.69 3.71 3.60 3.73 3.86 3.68
Professional interaction with junior colleagues 3.88 3.90 3.86 3.78 3.91 3.81 3.89
Personal interaction with junior colleagues 4.01 4.07 3.96 3.89 4.05 4.07 4.00
How well you "fit" 3.81 3.76 3.85 3.73 3.83 3.98 3.79
Intellectual vitality of senior faculty in your department 3.42 3.41 3.42 3.36 3.44 3.58 3.40
"My department treats junior faculty fairly." 3.78 3.65 3.89 3.73 3.80 3.92 3.77

The survey also asked a series of questions, again on a scale of 1-5, in this case with 5 being "very important," on how important certain policies were to the success of junior faculty members and how effective their employers were in these areas. In many cases, the scores were significantly higher for "importance" than for "effectiveness."

The latter scores were taken from those who believed a given policy was "fairly important" or "very important" so the evaluations are coming from those who care about a given issue. Trower said that this suggested that "there's still much work to be done." The following table is in order of importance of various policies to tenure-track professors. Generally, the data suggest that junior faculty members are worried about drains on their time and want feedback.

Importance of Polices to Junior Faculty Members' Success and Effectiveness of Their Employers

Policy Importance Effectiveness
Upper limit on teaching obligations 4.65 3.61
Travel funds 4.62 3.63
Informal mentoring 4.49 3.69
Upper limit on committee assignments 4.41 3.37
Paid or unpaid research leave 4.37 3.64
Periodic, formal performance reviews 4.34 3.61
Written summaries of periodic performance reviews 4.27 3.56
Professional assistance in obtaining externally funded grants 4.25 2.74
Peer reviews of teaching or research 4.13 3.39
Formal mentoring 4.04 3.25
Stop-the-clock policies 4.01 3.52
Professional assistance for improving teaching 3.77 3.51
Paid or unpaid personal leave 3.75 3.28
Child care 3.62 2.86
Spousal / partner hiring program 3.61 2.89
Financial assistance with housing 3.25 3.19

In many of these policy categories, demographic differences were minor. Junior professors of all races equally desire upper limits on teaching obligations, for example, or value periodic performance reviews.

But notable gender differences appear on the importance placed on certain time related or family related categories. Women see upper limits on teaching and committee assignments as a more important issue than do men. Women are more likely to value stop-the-clock policies on tenure, child care, and the availability of paid or unpaid personal leave.

Junior faculty who are not white are much more likely than their white colleagues to see child care and a spousal hiring program as important.

More broadly, a series of questions on work/life balance and family obligations found big differences in the reactions of women and men, and of those at colleges and universities.

Satisfaction on Family Support and Balance of Work and Non-Work Life

Satisfaction / Agreement All Female Male Minority White College University
Institution supports having children 2.84 2.72 2.94 2.84 2.84 3.17 2.80
Institution supports raising children 2.68 2.51 2.83 2.72 2.67 2.88 2.66
Departmental colleagues support having children 3.44 3.40 3.49 3.32 3.48 3.81 3.40
Departmental colleagues support raising children 3.40 3.32 3.47 3.29 3.44 3.76 3.36
Satisfied with balance between professional time and personal or family time 2.78 2.57 2.96 2.79 2.78 2.70 2.79

Consistent with past COACHE surveys, the new one found greater satisfaction coming from teaching than research duties and continued importance places on the clarity of policies on tenure and promotion. Generally, junior faculty members were more clear on issues of process than of standards.

Trower said that the importance of looking at demographic and other differences is that they point to the need for colleges to go beyond simply adopting a new rule or procedure. A "one size fits all, 'we've got that policy on the books, so we're done'" approach won't work she said.

On issues of global satisfaction, differences based on gender and race are less notable than are those between those working at colleges and universities, with the former happier. (Note that only university faculty members were asked about departmental satisfaction.)

Global Satisfaction of Junior Faculty Members

Satisfaction / Agreement All Female Male Minority White College University
Satisfied with department 3.88 3.83 3.91 3.82 3.90 n/a 3.88
Satisfied with institution 3.65 3.63 3.66 3.64 3.65 4.06 3.60
"I'd accept my current position again." 4.08 4.08 4.08 3.95 4.12 4.35 4.05
Rating of institution as place for junior faculty to work 3.75 3.70 3.79 3.72 3.76 3.96 3.72

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Comments on The Satisfaction Gap

  • Posted by Lucy on August 2, 2007 at 10:45am EDT
  • The biggest gap above between males and females was the perception of being treated fairly by the department. My biggest gripe as a junior faculty member was favoritism of the male professor who was hired the same year I was. He was treated differently by the male dept chair, especially in terms of being offered opportunities to earn supplemental pay and release time, more convenient teaching schedules, and bigger office space. It makes you feel less valued when someone else receives preferential treatment like that, and being junior you can't really complain about it without appearing petty and uncollegial.

  • interesting omission of nontenurable faculty
  • Posted by Marc Bousquet on August 2, 2007 at 11:41am EDT
  • This study (and others like it) would be far more meaningful if it accounted for the massive shift of tenured and tenurable positions to the minority of "faculty." What does "satisfaction" mean when, in many disciplines, most of these "juniors" are in their late 30s and feel lucky to be employed, feeling like survivors by contrast to the majority nontenurable?

    Even the term "junior faculty" seems a bit out of date. "Junior" to the tenured, sure.

    But what more appropriate term should we use to describe their situation vis a vis the nontenurable majority? "Anointed faculty"? "Lottery winners"? "Survivors"?

    In any even, the term "junior faculty" perpetuates the erroneous idea that the "real" faculty have Ph.D.s, are eligible for tenure, etc. This makes the majority nontenurable faculty feel bad: Joe Berry says using the term "faculty" to mean only the tenurable "is like having grit ground in the eye of every lecturer within earshot."

    But it also makes for science that's a lot less meaningful than it could be.

    A better approach to gender and "faculty satisfaction," for instance, would look at the gendering of the nontenurable majority, the gendered division of benefits and faculty power by way of differentials in pay and tenurability in male-predominant disciplines versus female-predominant disciplines, etc.

    Then you'll find the real "satisfaction gap."

  • definition of junior faculty
  • Posted by S on August 2, 2007 at 2:27pm EDT
  • I'm embarrassed to say that even though I'm adjunct faculty, I hadn't thought of the points Marc Bousquet made, which strike me as far more important than the contents of the study itself. Thanks, Marc.

  • Posted by Lucy on August 2, 2007 at 3:35pm EDT
  • Such studies generally show that women are over-represented among underemployed faculty and under-represented among "junior" tenurable faculty.

  • The social costs of "negotiating" salary etc.
  • Posted by psstwife on August 3, 2007 at 3:15am EDT
  • Salary, Gender and the Social Cost of Haggling
    by Shankar Vedantam
    Washington Post, July 30, 2007, p. A7

    About 10 years ago, a group of graduate students lodged a complaint with Linda C. Babcock, a professor of economics at Carnegie Mellon University: All their male counterparts in the university's PhD program were teaching courses on their own, whereas the women were working only as teaching assistants.

    That mattered, because doctoral students who teach their own classes get more experience and look better prepared when it comes time to go on the job market. ...

    http://www.washingtonpost.com/wp-dyn/content/article/2007/07/29/AR2007072900827.html