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Course Shopping and Its Meaning

August 21, 2007

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How students add and drop courses is suddenly attracting more attention. A new Texas law sets limits on how much adding and dropping students at public colleges can engage in after a brief period at the start of the semester. With the law drawing mixed opinions from educators, one of the largest studies ever of students' "course shopping" behaviors is just out. The study is of an urban community college district (Los Angeles) and some of the information may not translate to four-year institutions. But the study suggests that course shopping is widespread, comes in different identifiable patterns, and that in moderation it's not always harmful.

Linda Serra Hagedorn, chair of educational administration and policy at the University of Florida, was the lead author of the study, which was published in The Journal of Higher Education.

Definitions are key to understanding course shopping, the study says. Course shopping refers to a period in which colleges have designated it as appropriate to add and drop courses as a student finalizes her schedule. An official "drop," in contrast, takes place after that time. In the community colleges studied, a student can drop a course up through the 14th week of a 16-week semester. During the first four weeks (when course shopping takes place), no grade is posted when a student drops. After that, a "W" is posted for withdrawn.

In the new study, based on an analysis of nearly 5,000 students, 38 percent were found to engage in course shopping.

The Hagedorn study breaks down course shopping into different categories:

  • Cyclic shopping, in which students -- typically early in the semester -- drop a course and on the same day or soon after, add another one in its place. (A related group of frequent cyclic shoppers engage in this practice for at least 30 percent of their enrollments.)
  • Bulk shopping, in which students sign up for more courses than they will ever take and drop half or more of them.
  • Mixed bag, in which students engage in some of each activity.

Prevalence of Course Shopping

Pattern Percentage
No shopping 61.4%
Occasional cyclic 23.7%
Bulk 7.1%
Frequent cyclic 6.8%
Mixed bag 0.9%

The study found relatively little in terms of demographic differences among course shoppers, although women were slightly more likely to shop. By subject area, mathematics courses were more likely to be dropped.

In terms of impact on academic performance, the study found that -- in moderation -- course shopping may not be a bad thing in terms of grades. The grade-point average of non-shoppers in the study (2.66) was nearly identical to that of occasional cyclic shoppers (2.68) and bulk shoppers (2.67). Frequent cyclic and mixed bag shoppers had significantly lower GPA's.

The study notes that there are a range of legitimate reasons to engage in course shopping: Students may be misinformed about courses or their requirements, students' schedules may change, students may not like instructors, etc. At the same time, too much course shopping can give colleges a false sense of enrollments and may block students from getting into oversubscribed sections.

The report notes a number of findings that might illuminate policy on course shopping -- some of the findings encouraging and others not:

  • Many students who drop English or mathematics courses end up taking courses in another subject altogether. If course shopping was taking place because of students being placed at the wrong level or not liking the instructor, such changes of subject matter would be minimal.
  • For cyclic shoppers, about 60 percent of dropped remedial courses were replaced by non-remedial courses. There are any number of ways to interpret that finding, the study notes, and more analysis is needed.
  • Bulk shopping, while frustrating to college officials, appears to help some students. The article compares the behavior of some bulk shoppers to a sinking cargo ship. Throwing off cargo may not be enough to stop some ships from sinking, but it will allow some to sail to safety.

The study stresses that more research is needed, and acknowledges that some of the obvious fixes -- such as more intensive advising -- cost money that many urban community colleges don't have. But the study offers several suggestions.

First, it urges colleges to post all syllabuses online, so that students who want to gain a better understanding of what a course is about can do so before registering. Second, it urges colleges to look for ways to find out more about why students are adding or dropping courses after the semester starts. If academic advising counselors are in short supply, instructors might be encouraged to ask students why they are leaving or entering a course. Third, the study suggests the consideration of "more overt" approaches to limit course shopping, such as a "three strikes" rule where more than three cycles of cyclic shopping result in some sort of action, such as a limit on future drops or required academic counseling.

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Comments on Course Shopping and Its Meaning

  • Shop till you drop - courses, that is
  • Posted by Abbott Katz on August 21, 2007 at 8:15am EDT
  • Regarding the piece's observation that "In terms of impact on academic performance, the study found that — in moderation — course shopping may not be a bad thing in terms of grades....Frequent cyclic and mixed bag shoppers had significantly lower GPA’s." The causal arrows here may need to be spun around. One suspects it isn't cyclic and mixed bag shopping that inflicts decrements in grades; rather, the likelihood is that the cyclists and mixed baggers (to coin a phrase) may comprise a cadre of relatively less capable students.

    And for the course shoppers, maybe universities need express lines for students taking 10 or fewer classes.

  • Posted by Glen McGhee at FHEAP on August 21, 2007 at 8:35am EDT
  • Abbott is right: what this study needed was some longitudinal component that would contextualize these behaviors.

    As it is, we know nothing other than some rather bizarre course drops and adds. But who are these students? To what extent do intervening events influence these kinds of decisions? Are they more apt to have full-time, or part-time jobs than those that do not do this? Why couldn't this study be a little more imaginative, a little more helpful in answering these questions?

  • Feedback?
  • Posted by Duncan on August 21, 2007 at 9:05am EDT
  • I will think just open an online forum for students. They will talk, anonymously if needed. Even though this is not an evaluation but it is not far off. But as I said before, there is no need for fear, different students need/like different approaches.

    The problem is, of cause, not all institutions can provide instructors with various teaching style unless they can reduce the expenditure some where else.

  • Socialist Tendencies
  • Posted by Joe Hagy , Retired on August 21, 2007 at 9:05am EDT
  • It is truely amazing that Texas legislators had the knowledge about the academic needs of their students to pass a law limiting their choices of course to take or drop. Sort of gives the lie to the myth of student as a consumer. More than a decade ago research in the State in which I worked indicated that the average bachelor's degree took 146 semester hours (completed or attempted) to obtain. Of course there was a big push to reduce that "waste". Didn't happen, although there were claims that it did.
    If only we could have had the wisdom of the Texas legislators to guide us then.
    Maybe we can test the students before they get to the door and decide which school they should attend and what academic degree they should have. That would reduce waste even further. Wouldn't it be interesting to apply these same criteria to automobile ownership. We could create boards and comissions to which you could apply after needs and means testing that could decide what kind of, what size, and the kind of propulsion system your car should have. They would determine the number of miles you should be able to drive per year. Oh, and of course they will set the price of all cars based on income and determine how you will pay for it. That would reduce waste of resources too.

  • The Student as...student?!
  • Posted by Bob on August 21, 2007 at 11:00am EDT
  • "Sort of gives the lie to the myth of student as a consumer."

    Joe, I think that we should not confuse choice of college with selection of required coursework to obtain a degree. Students should shop tll they drop to find the right college fit. However, the "fit" should not be because they can add and drop any course at any time with no consequences.

    The other day I had to tell a student who had a 31% completion rate (but a gpa over 2.0), had already been dismissed once by the university,and who had repeated one course four times that he could no longer have financial aid.

    The taxpayers should not have to foot the bill for multiple repeats, and the college should not have to shoulder the expense.

    Having said that I advised him to exercise his consumer rights to transfer to a local community college where he can start over with a clean slate...again.

  • More choices?
  • Posted by Buzz on August 21, 2007 at 12:25pm EDT
  • Before industries are deregulated, one way to differentiate is by service.

    Given change in academia is glacial -- IMHO, it is more interesting that there is not more "course shopping." If there were -- there might be more concern about outcomes.

    (At this point -- insert complaint from academic incumbents that "everything is just fine, so give us the money and shut up.")

  • Course Shopping consideration
  • Posted by Dawn Arnold , Ass't Director -advising at UW Oshkosh on August 21, 2007 at 12:50pm EDT
  • Did the study take into consideration those oversubscribed courses with mandatory first day attendance? Many of our heavily enrolled courses (English, math, speech, bio) have policies in which a student is administratively dropped if s/he misses the first day of class. How, I wonder, would that figure in?

  • Course Shopping
  • Posted by Christine Valada on August 21, 2007 at 1:15pm EDT
  • I teach as an adjunct and am full-time on staff at one of the colleges in the studied district. The thing that always amazes me is that I come into my first class and find that a huge number of students who have registered for or were wait listed for the class don't show on the first or any succeeding days, but there are always a huge number of students trying to get into the class on the first day. Despite this, as the semester goes on, students simply disappear rather than going through the simple process of withdrawing. We are not permitted to drop students after "census day" (around the third or fourth week of class) and I always point this out in my syllabus and remind students throughout the semester of the various drop dates. Why students would rather get an "F" than a "W" on their transcripts is a total mystery to me, but I seem to be forced to give a large number of Fs at the end of each semester because a student who stopped attending is still listed on my grade sheets.

    One way to cut down on the practice of course shopping would be to limit the number of credit hours a student could register for in advance. Because students with an early registration time can effectively tie up classes that later registrants may need to take. This wouldn't stop a student who signed up for a full-load and then dropped what he or she didn't like to go into part-time status, but it might free up at least some slots for other students.

  • But what about the teaching?
  • Posted by A. Morrison , Asst. Prof., English on August 21, 2007 at 2:25pm EDT
  • What always concerned me about the length of the course shopping period was how it limits what can be taught in those first weeks of the semester: with students cycling in and out, I always run out of syllabi, and find myself being asked to reteach material to students who show up in week three. Shopping, for me, means that I ramp the course up very slowly, to minimize all the catching up. We have a 12 week semester -- a two week shopping period is a good chunk of the teaching time.

  • Posted by anon on August 21, 2007 at 3:20pm EDT
  • Christine Valada hit the veritable nail on the head. Too many students simply "disappear" and far too many more simply never show up at all.

    When I started college in 1988, not only did my community college forcibly drop students who never showed up, but they also placed a limit on the number of credits students could enroll for; I even saw this practice carried through grad school! Imagine my surprise to find that policy no longer holds at the universities I teach as an adjunct in.

    At one school, a student who missed 1/3 of the classes (and was a late enrollee) actually signed up for 50% more classes than he stayed enrolled in EVERY TERM. If he hadn't been such a pain, I would never have glanced at his transcript and noted the pattern of over-enrollment. No wonder he thought my class was too much work: He overloaded himself every term (which meant he didn't have time to do the proper work), then cherry-picked the courses he thought he could do the best in to keep. He was a wasted enrollment in at least 3 courses every term.

    Is anyone else tired of students getting in the way of their peers' education? I think course shopping -IN MODERATION (as the article notes repeatedly)- is good, but there need to be policies with strict limits for the benefit of everyone (whether enrolled student, potentially enrolled student, faculty, or administration).

  • Posted by Ralph Kelsey on August 21, 2007 at 4:35pm EDT
  • Online registration makes it very easy to course shop, which has its good and bad sides:

    Good sides:
    Student can find something she/he likes.
    Student can find demanding teacher who will maximize learning.

    Bad sides:
    Student can find easy teacher/department/college.
    Prevent other students from taking course.
    Cause extra work for the teacher in dropped course.
    Expect teacher in added course to give private catch up lectures.
    Various attempts to "beat the system".

    One thing that might lessen the downside is charging for any changes. For example, starting about three days before the first day of classes, charge perhaps $5 for the first add or drop, $10 for the second, etc.

  • Is There Only One Interpretation?
  • Posted by Scrawed on August 21, 2007 at 8:15pm EDT
  • Does "course shopping" have only one interpretation, or is it likely that it occurs for different reasons?
    I believe that "course shopping" occurs for different reasons, and that some of these reasons are legitimate.
    As previously mentioned in another discussion on this subject, it's my conviction that although I haven't yet seen students shop for "easy courses" by serial attendance and drop, I have witnessed course withdrawals for all of the following reasons: instructor hostility, (other) student hostility, instructor incompetence, instructor absence, instructor or TA misbehavior (e.g. obvious racial or personal favoritism), (other) student misbehavior (e.g. obvious and widespread cheating), changes in student scheduling, changes in course scheduling, changes in course and degree requirements, course's lack of correspondence to prerequisite coursework, course's lack of correspondence to other institutional expectations (e.g. exam competencies), and existence of superior instruction in other course sections.
    Perhaps, then, this issue might be alleviated in an environment where such issues could be raised without fear of retaliation, where students could make more informed choices to begin with. Unfortunately this condition typically is not often found on college or university campuses. Attempts to bring even severe and documentable dysfunctionality to light usually result in the whistleblowers' firing or other dismissal, or other charges.

  • Why is there an assumption that shopping is bad?
  • Posted by joshua j. kurz , Graduate Student in College Student Personnel at Miami University on August 21, 2007 at 9:35pm EDT
  • As a current graduate student and recent undergrad student, I'm wondering what all the "controversy" is about. During undergrad I dropped almost one course per semester because I was encouraged, at my private liberal arts school in the west, to explore my interests. I am at a public institution now, and I know the incredible differences between public and my former private, but I don't see why encouraging students to try new things is a negative thing. Forcing students to specialize without exploring is, in my opinion, contrary to the aims of a liberal arts education. Constant repeats of a course are expensive, yes, but they also may be necessary for a student. I don't know a single student that has retaken a course for pleasure, or on a whim, so why the negative connotation? To me it seems like a veiled attempt at marginalizing a student struggling to succeed. Texas' new law is a poor attempt at addressing a larger problem, the fact that many students do not receive the support they need to succeed in higher education and therefore need to repeat courses more than once. Perhaps it falls under the "reasonable" category that may be beneficial to students, but I think we should be encouraging risk in course registration with minimal consequences to encourage intellectual exploration.

  • Sub-Compact
  • Posted by Joe Hagy , Retired on August 22, 2007 at 9:50am EDT
  • Just how many 18 year olds know what they want to be next year much less for the rest of their lives?

    Bod advised: "The taxpayers should not have to foot the bill for multiple repeats, and the college should not have to shoulder the expense. Having said that, I advised him to exercise his consumer rights to transfer to a local community college where he can start over with a clean slate...again."

    Exactly, Exactly! Restrict her/him to the lower performance sub-compact model and save taxpayers money. But let us do it before they waste those resource on the more valuable and expensive high performance models. (My apologies to the quality two year schools, I was just making a point.)

    You see when point A needs to be made it is the students' school. When point B needs to be made it is the Taxpayers' school. In truth it is neither, it is only paid for by those two sources (parents included with the students).

    Oh yes, and in many, if not most states, moving to a two year school does not "clean the slate" of a student's academic record. In Texas, for example, it is called the "Lone Star" unitary data system. Schools not sharing data is ancient history.

  • course shopping from a student's perspective
  • Posted by KG on August 22, 2007 at 10:25am EDT
  • I'll have to admit, I do course shop. I don't think that universities should limit a student from this. I, myself have had to drop classes because I could not understand the professor due to her heavy accent. Also, there have been times that it was necessary for me to switch my schedule around so that I can work. Also, I have yet to meet an advisor who is helpful regarding scheduling/planning out my course work over the 4 years. Now, I am at a small university, Benedictine, where my assigned advisor is the chair of the department, and neglected to tell me that the last couple classes that I need are ONLY offered once per year. Basically, if I don't catch the class when it's offered, then I'll have to wait another year.

  • What's the big deal?
  • Posted by Rachel's M'dai on September 9, 2007 at 1:40pm EDT
  • I teach at a university in a graduate professional degree program where all courses are required and must be taken in a particular sequence. So, clearly, I do not have the frustrations some have regarding students in and out of added and dropped classes.

    My son, however, is a student at a large state university and definitely over enrolls and then drops classes. Why?
    1. He went to a community college first and not all the courses counted for anything in the 4 year college -- so he's making up for "lost" credits. To do this he'd like to take something interesting or helpful - not necessarily a course needed for his very intense major.
    2. His life changes in the blink of an eye. College doesn't seem to be the place where I went - four years, in the same surroundings, with the same friends, with a rhythm of its own. Now students are in and out of study depending upon home life pressures, money pressures, and general life pressures. Subsidized financial aid kept me in study - it's far harder to obtain today.
    3. Personal preferences regarding professors and their attitudes at the beginning of classes. - I am very frequently appalled at the stories I hear of how students are greeted at the beginning of a semester. Quite frankly, I would walk out myself.
    4. Inadequate advising - for which his university is famous.
    5. Fear of being locked out of courses, but unsure which would be the best to take (related to #4).

    I could probably go on - but it's Sunday, and I've changed my plans! Away from the computer and out to brunch with my husband! But let's not get our knickers in a knot about what the students are doing---until we know how they were forced into those decisions!