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Assessment From the Faculty Point of View

November 30, 2007

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When you’re at a higher education meeting these days and the topic is assessment, it’s a safe bet that the Secretary of Education's Commission on the Future of Higher Education factors prominently in the discussion.

But at a session Thursday of the American Anthropological Association, there was nary a mention of the federal panel that framed the debate on learning outcomes and value added during its run last year. Instead, there was plenty of griping about the university power structure, much skepticism about the assessment process and a consensus that faculty must take ownership when evaluation takes place.

Panelists noted that many college faculty members -- themselves often included -- view assessment as a threat. The threat comes not from federal agencies, they said, but from accrediting groups and administrators. College leaders pressure professors to measure the quality of their courses using quantifiable methods. Curricular committees form, a report is produced and everyone goes on their merry way. It's a top-down process with little faculty buy-in and no meaningful outcome, the time-tested complaint goes.

While articulating the above concerns, the anthropology professors who gathered for the session said it's time for a change. Peter N. Peregrine, a professor of anthropology at Lawrence University, said assessment works best when faculty members are involved and it's not a top-down mandate. They need to be the ones asking questions of themselves, each other and their own students. It could be about the utility of an assignment, he noted, or broader questions about a program. Either way, the assessment questions thought up by professors are almost always different from the ones asked by administrators.

"They tend to be more specific, personal and much less generalizable than administrative ones," Peregrine said. And the fact that administrators are the ones who most often end up setting the agenda explains why assessment tends to follow a "rather halting pattern," he added.

Peregrine cites a recent example that he said demonstrates why the top-down mandate is ineffective. Three years ago, Lawrence established the Office of Research on Academic Cultures and Learning Environments (ORACLE) as a way to get faculty more involved in the assessment process and to provide undergraduates with research opportunities. The university's accreditation review was coming, Peregrine said, so why not be prepared?

As coordinator of the office, Peregrine invited two students to research whatever topic they wanted related to assessment. They looked at how individualized instruction offered at Lawrence played into students' admissions decisions, and why current students pursued independent study. Both undergraduates produced a senior thesis from their research, and Peregrine said he was pleased with their work. For the second year, he asked two new students to respond to a question: What impact does individualized instruction have on students' academic performance? Peregrine said that while the research revealed noteworthy trends, neither student researcher pursued the topic as a senior thesis, "nor was their work done with the same eagerness and professionalism."

Why? Peregrine said it's simple: Because he decided the topic, there was little student buy-in.

“I’m a skeptic of mandated programs for assessment,” said Frank Salamone, a professor of sociology at Iona College. “Once you let administrators determine what specifics a class should teach, you’ve lost control.”

Salamone, one of the panelists, said he's concerned that assessment often means more institutional bureaucracy, and that administrators often favor the easiest methods of evaluation -- multiple choice or point scales that don't account for nuance. “I know when I do a good job and I know when I do a bad job,” he said. “Why do we have to quantify everything?”

And even when faculty have some control over what questions are asked during assessment exercises, there's no assurance of student buy-in. Instructors at the University of Minnesota's Duluth campus helped implement an online system in which students assess themselves in categories such as "knowing yourself" and "communication to a general audience," as a way to determine what they are learning from courses. Students never took to the system, said Jennifer E. Jones, an assistant professor in the sociology/anthropology department at Duluth, and the process suffered.

Amid the skeptical voices, Susan Sutton, associate dean of international programs at Indiana University-Purdue University Indianapolis, said she learned a great deal about her department through its assessment exercises. Another panelist, Darlene Smucny, academic director of social sciences in the School of Undergraduate Studies at the University of Maryland University College, said she's found it valuable to give out common exams in large courses that are often taught by adjunct instructors. It's a way to measure whether faculty members are looking at similar learning outcomes, she said.

Peregrine and others at the session said they would like to see the anthropology association publish suggested learning outcomes, as well as having professors list their objectives in course literature. That happens at Central Arizona College, where instructors use the same template and publish on their course Web pages what students are expected to learn. It's a helpful exercise, said Maren Wilson, a professor of anthropology, when it comes time for accreditation review.

Smucny said she and others at Maryland have yet to find a common test to give for anthropology 101 courses. Panelists said that's common in a field that prides itself on curricular diversity.

“I’m not sure we’ll ever have an across-the-board system that all anthropologists buy into,” Salamone said.

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Comments on Assessment From the Faculty Point of View

  • Assessment a Threat?
  • Posted by JWF on November 30, 2007 at 8:30am EST
  • I am a faculty member charged with helping my colleagues implement assessment practices in a relatively large, state college history department. We teach fifty sections of World History each term (with roughly 37 faculty), and we need some basic forms of quality control to make sure that all students who take these required courses receive a similar experience, and are exposed to a basic set of data and skills.

    Thus far, my work with assessment has made it clear to me that administrators, especially at state-funded institutions (where administrators often are not classroom instructors), are not professionally qualified to make decisions about course content. Only Ph.D.'s holding relevant degrees in the field in question should have any say when it comes to content.

    However, there are certain core curriculum learning goals that can be measured in quantifiable ways, such as basic research and writing skills. These, in fact, are the skills that employers, parents, and professors are most concerned about. A student either writes well, or doesn't; certain types of mistakes are made. Those of you who grade with a rubric know this.

    As for administrators, I'm not so sure. They are not thinking very creatively, most of them, about the problems and opportunities of assessment. I think as long as you give them any set of numbers that demonstrates some sort of abstract improvement, most of them will be happy.

    I use a lot of self-assessment tools in my class, none of which would be considered acceptable to the Federal Government. They want an SAT-style rising junior exam. That is what is coming, whether we want it or not. But perhaps we are too worried? In Europe and many Asian countries, they have had these exams for decades. All of the countries that are pulling ahead of the US right now are test-taking countries. Catholic schools in the US, furthermore, have had the game of preparing students for standardized exams down pat, now, for decades. I well remember that in my school, we crammed for the exam for three weeks, took the test, and then went back to what was really exciting and valuable in education. Oh, and we also were able to get into the best schools at the end of the day.

    When assessment comes, I think I will do as my high school did, and as British prep schools do - view the exam as a personal challenge to be conquered, and then spend the rest of the term deconstructing the whole process with my students.

    JWF

  • Education; Teaching Center
  • Posted by Donn Qualters , Associate Professor/Director at Suffolk University on November 30, 2007 at 8:55am EST
  • This is not new and has always been the view of experts in assessment. Real assessment needs to be addressed by all members of the academic community if faculty are to take control of this process. State and accrediting agencies filled a role higher education refused to grapple with. This is the education version of "managed care". Faculty need to embrace assessment and be concerned that their students are actually learning what they're teaching and not just in the "answer the questions on the final" mode; administrators have to promote a culture of assessment that allows faculty to pursue their "burning questions" about their discipline learning and that reward the time and effort it takes to do it right. Resources need to be available to help faculty design innovative and useful models of assessment. Maybe we need to change the trinity to "Research, Learning, and Service" to get the proper attention.

  • Ph Ds?
  • Posted by Meg Scarpetta on November 30, 2007 at 8:55am EST
  • I am a graduate student in history at a prestigious Northeastern institution and I want to challenge the statement that only PhDs should be making decisions about content. What does that say about our public schools? Perhaps I need to be enlightened but that stance strikes me as ancient and not necessarily the most effective for students or teachers.

  • assessement
  • Posted by peter biesemeyer on November 30, 2007 at 9:05am EST
  • Faculty I've worked with view external demands for assessment not so much as a threat as a nuisance. The core weakness is the illusive search for a metric to quantify the results of good or bad teaching. We spend far too much time and effort trying to devise measures of things that are incommensurable and inherently dialectical, where every important value overlaps its opposite. Trying to use standardized tests to assess outcomes in higher education is like trying to measure a rosebush with a yardstick. It misses most of what's worth knowing but is favored by those who want hard data, never mind how trivial. There are many outcomes of higher education that can't be defined, but still convey meaning, and there are many things that can't be quantified but still have value. Most people in this branch of show business are pretty good at it. They'd just like to get on with it, without the dog and pony show that outcomes assessment has become.

  • Only PhD's?
  • Posted by JWF on November 30, 2007 at 10:45am EST
  • In response to Meg's questioning of my restricting content decisions to people who hold the PhD in the disciplines in question, this was not a flippant statement, but one that is central to faculty concerns about assessment.

    1) Having faculty come up with the benchmarks of assessment is the first step toward faculty "ownership" of the process.

    2) The de-professionalization of faculty is a serious problem, especially at state-funded institutions that rely on huge armies of adjunct faculty to teach most of their courses. Most of these faculty are not like the TAs at a research university; they are career adjuncts who have taken the MA as a terminal degree, or else people who have a PhD but do not want to deal with the national job market. Administrators like adjuncts because they are a lot cheaper than tenure-track faculty.

    3) If the PhD means anything, it means that we, having achieved the terminal degrees in our respective fields, are better qualified than anyone else to set professional standards, and that is essentially what assessment is about, whatever it may tell us about student learning.

    4) My remarks are limited to content only; they do not necessarily apply to other aspects nof assessment. An administrator asked me, recently, what content we planned to assess for World History. I replied: "You tell me what the appropriate content should be for a World History course." He thought about it for a moment, and then said, "Oh," as the problem suddenly dawned on him. After that, I was able to make the case for a research/writing assessment, and he could see the rationale of it.

    5) Meg informs us that she is a graduate student at a "prestigious Northeastern institution." Well, that's part of the problem. I went to prestigious institutions in California and the Midwest, and there is no way that my experience as a graduate student can be compared with my experience as a professor at a state college. Are state college administrators qualified to make decisions about course content? I think once Meg gets out on the job market and meets some of these people she will quickly see why they should be kept as far away from the process as possible. The best college administrators orchestrate; they do not tinker.

    Alas, being a professor is all too often not what graduate students imagine it will be. But with four months off every year, it's still one of the best jobs a thinking person can have.

    JWF

  • Seriously?
  • Posted by SB on November 30, 2007 at 11:00am EST
  • JWF said: "Only Ph.D.’s holding relevant degrees in the field in question should have any say when it comes to content."

    Um... yeah. Have you looked at PhD program curricula lately? I'd gladly trust practitioners more.

  • So quick to discount the value of a PhD
  • Posted by JWF on November 30, 2007 at 11:30am EST
  • Can SB please define "practitioner?" Also, can SB (or anyone else, for that matter) explain exactly why PhDs are not the most qualified people to determine the content of their disciplines? What outsiders are MORE competent in this regard? I sense an uncomfortable Ed.D. around here somewhere.

    I do not think others who hold the PhD, and sacrificed so much to get it, and even more to obtain a teaching position in their field, are ready to hand over control of our disciplines (because that is what is at stake) to people who do not have our training. This probabaly sounds like elitism to some, but the people who make arguments against "elitism" in cases like this are overlooking the very important matter of proper qualification and training. We have degree programs for a reason.

    Also, it would be helpful if SB would explain what it is about the PhD curriculum that makes professors with PhDs incapable of determining what the content of their own courses should be.

  • can measures measure
  • Posted by bradley bleck , instructor at Spokane Falls CC on November 30, 2007 at 11:30am EST
  • I'm with Peter and his comment above. I like his point: what does it matter if we measure a rose bush with a ruler? What does that tell us? Certainly not what matters about a rose bush, that's for sure. And this gets to the question posed in the article: why do we have to quantify everything? I'd ask, CAN we quantify everything? I think not, and that's where assessment is fundamentally flawed, in purporting to measure the unmeasurable. Now, I won't say this is true in all disciplines, but the last time I posted on this discussion, I asked how do we measure what was learned from the reading of sonnets?

    Do we simply test on rhyme and meter, maybe logical structure? That we can measure through some sort of test. And we can call for some depth of response to see if a student understood the point at the surface level, but that's only a small step in the value of a poem. Maybe it's not until days, weeks, months or years later that the essence of the poem strikes home for a student. How do we measure that? I'd say we can't, but that doesn't lessen the value of studying and grappling with the poem.

    Since I teach English, I can trot out this pretty obvious example. I won't speak for the social and hard sciences, but I have a feeling this sort of thing may be just as prevalent there. Assessment is fundamentally flawed in that it assumes what a class teaches must be learned by the end of the term in order to have value, and that's wrong. Education is about life beyond the classroom, where what is touched on can be applied to the life we live. No assessment will ever capture that true value of education and learning.

  • Up Against a Wall
  • Posted by JWF on November 30, 2007 at 12:45pm EST
  • I agree with the fundamentals of the arguments of the instructor from Spokane Falls Community College. These are the best arguments against the rush to assessment - and I stress the term "rush." However, the reality is that we are being pushed to assess: the administrators are being pushed by the legislature, which is in turn being pushed by the business lobby, and not without some good reasons. Faculty now are feeling the push, and we don't like it because it seems tedious and meaningless, etc.

    But it is a political reality, and the faculty at American universities are not very good at setting the agenda: the agenda usually sets us. To return to the anthropologists' remarks: administrative approaches to assessment are often (but not always) fundamentally flawed because of the way they conceptualize what happens in classrooms. Faculty, furthermore, need to become involved in the process and take over its direction. But that means we have to measure something. I agree that there are all sorts of ways to evaluate your students and yourself, but colleges require aggregate information in order to make good management decisions. Administrators, alas, don't have magic crystal balls that let them know exactly what is going on everywhere. If faculty don't give administrators information, how can they reasonably be expected to do their jobs? However, to underscore my point, they should not determine what the information is - at least not entirely.

    PhD's should set the content goals, if there are to be any, but the structuring of the process should involve everyone. We have had great support from our adjunct faculty, and they have recommended all sorts of useful changes to our original approach.

    Is assessment tedious? Yes, it can be, and a great many of us (we teach a 4/4 load) are already working at capacity, especially if we're trying to be researchers, too. There are ways to reduce the amount of work required, but ultimately it does mean we need to work more. Adjuncts, in particular, need to receive monetary compensation for taking on this extra task, especially if the assessment system involves a fair amount of work. This usually means data-input. A surprisingly large number of administrators are open to this option, by the way.

    Does everything have to be quantified? Does this question need to be answered? I think everyone here would say,"No," including the alleged quantifiers. However, we do need some quantified data for administrative purposes. The problem is, you can't measure every aspect of education any more than you can transform a person's life into a statistical abstract, as my colleague in Washington notes. On a similar note, one institution is not like another: the danger of assessment, I think, is using these measures to compare institutions, a process that will necessarily wrench each college out of its local socio-economic and cultural context. Real estate experts have long noted that housing values are determined locally by local factors; education is somewhat similar. In the Midwest and the West, public institutions dominate the scene and, despite problems, are fairly well-funded. Here in the Northeast, the heavy concentration of prestigious private colleges literally drains all of the private funding out of the atmosphere, and there is very little public support for higher education. A state college in the Northeast, therefore, cannot be compares, say, to a Cal State campus. But that, unfortunately, is what is going to happen once the number crunching begins.

    JWF

  • PhD Training
  • Posted by SB on November 30, 2007 at 12:50pm EST
  • SWF- Exactly what kind of training did you receive in your PhD program?

    I have a PhD, and my program was nothing more than academic hazing.

  • Shot in the Foot
  • Posted by Justin Miles Baldwin on November 30, 2007 at 1:35pm EST
  • It’s been interesting to observe the insular and scientifically amateurish thinking of faculty emerge in this blog. A few additional points might be made:

    1. Instructors are not ‘the’ institution. They are specialized members of its production function. Their judgment about certain facets of the assessment challenge is important but not preemptory of the judgments of other primary stakeholders in the enterprise.

    2. Instructors don’t own the domain of learning outcomes and impact. Ownership, to the extent that it makes sense to speak that way, belongs to society, the extended consumers, and the students. Instructors are specialized knowledge holders for hire, very few – too few to build systems upon – are visionaries or soothsayers.

    3. What instructors don’t know about measurement science from conceptualization, to metrics, to generalizability theory – fills volumes and is in ample evidence in this blog. Anyone who doubts this generalization might apply simple validity assessments to random samples of instructor constructed tests and other measurements. Having done this for a living, I can tell you only 40-50% of the items meet minimum validity standards in the typical test. Unfortunately, most instructors construct primitive assessments and stick with them throughout their careers. They can be taught to do better but few avail themselves of the opportunity.

    4. Instructors claims that ‘X’ or ‘Y’ cannot be measured are not only illogical (how did the person making them apply a rational assessment to determine the grades for their students), they reveal deep ignorance of measurement science. When designing assessments, cross-functional teams of instructors should provide guidance as to many of the specialized constructs that should be measured. From there, the primary work rests with measurement scientists and other specialists.

    (Note: Instructors who wish to learn more about these issues might begin conceptually in the 1950’s and 1960’s – with Wittgenstein, Cronbach, and Scriven – and move forward from there to modern practitioners in measurement science, authentic assessment, and the like.)

    5. Most instructors are sufficiently challenged managing their classrooms. As a group, they do not possess the experience (some do not possess the ability) to fully comprehend senior administrative issues, much less execute on them. I find it disrespectful, distasteful, and immature when instructors presume expertise in senior management (save those practitioner-adjuncts who possess such expertise). I believe that these same individuals would be incensed were administrators to claim expertise in their own academic backyard.

    Please, let’s respect the professoriate for what it does (when it does it well) and remind it that it has overstepped when it mistakes its insular world – one we created for them – for the larger reality.

  • Beware Adjunct Faculty
  • Posted by Justin Miles Baldwin on November 30, 2007 at 1:40pm EST
  • The professional professoriate would be well advised to avoid direct criticism of practitioner-adjuncts. In every comparison I am aware of (learner satisfaction, learning outcomes, time-to-outcomes, etc., cost per outcome, etc.) practitioners outperform the "professionals."

    Doubt this? Take the challenge and construct a scientifically sound study on your campus.

  • Assessment For Learning
  • Posted by Judy Arter at Educational Testing Service/Assessment Training Institute on November 30, 2007 at 4:25pm EST
  • Research in education over the past 20 years (post-secondary as well as K-12) shows that there is much more to student assessment than giving grades and supplying information for accreditation (although these endeavors are not irrelevant if done well). There's even more than using assessment information to plan the next steps in instruction and make changes the next time a topic is taught (even though, once again, these activities are useful if cone well).

    There is a large body of research showing that certain student assessment practices can dramatically improve student achievement and motivation to learn, while others, some of which are taken for granted, are distinctly conterproductive for learning.

    The totality of these strategies is called "assessment for learning"--assessment strategies that are also powerful instructional methodologies. There are two sets of strategies that have the most promise--providing descriptive feedback to students (instead of evaluative feedback such as grades) while the learning is taking place, and student self-assessment and goal setting. When done well, these instructional strategies can boost student learning by over a half a standard deviation over students not using these strategies.

    Post secondary professors and instructors are now experiencing the same top-down assessment trauma experienced by K-12 over the past 10 years. Exernal accountability, while usually very well intentioned can become meaningless exercises for many of the reasons cited above: Educators, like all humans, need to feel in control of the circumstances of their own success. College educators, like all educators, have never had the opportunity to learn about effective assessment--either how to develop accurate assessments or how to use the assessment process and its results to realize dramatic improvements in student learning.

    Good assessment requires a broader view than just grading and accreditation. Good assessment is balanced assessment: both external to courses and internal to courses; covering all important learning objectives for students; using appropriate assessment methods from short answer to performance assessment; and fulfilling the range of purposes from accountability to helping students learn.

    If college faculty want to take control of assessment (and accountability), they need to understand the possibilities.

  • Posted by Jan Connal at Cerritos College on December 1, 2007 at 6:40am EST
  • Judy Arter states,
    "There is a large body of research showing that certain student assessment practices can dramatically improve student achievement and motivation to learn..."

    I would appreciate having a citation for this body of work.

    Wouldn't it make sense that if assessment has been proven to improve learning, those who genuinely want to improve student learning would welcome assessment?

  • Assessment
  • Posted by Jonathan M. Chu , Associate Professor at University of Massachusetts on December 1, 2007 at 6:45am EST
  • Well, it is true that you can assess the quality of a rose, but you would probably not use a yardstick. It would require considering a number of variables and, dependeing on the circumstances, probably controversial; but if you were growing roses you might want to have appropriate criteria to show your spouse that you weren't just wasting money, fertilizer and time. So why are university faculty so defensive about demonstrating the unique value they add to student learning? Without question a good deal of that value has to be discipline specific and cannot be decided without the contribution of the practitioner,scholar or teacher--PhD or not. But equally without question, the assessment measures cannot be specific to the individual. Deciding this is hard work--harder and probably almost as problematic as deciding the allocation of merit pay. But if faculty are to take what they do seriously as educators--and convince senior administrators or the state legislature's appropriateions committee that they deserve the merit pay, they must seize control of the process because if they don't, they will still be held accountable to the faceless state buureaucrat or senior administrator who will decide--because it is cheap and has the air of empiracal objectivity--on a one size that doesn't fit all measurement.

  • A voice from the past
  • Posted by Gabriel Finkelstein , Associate Professor at University of Colorado Denver on December 2, 2007 at 4:35pm EST
  • “Pursued one-sidedly, science confines our glance to the immediate, tangible, certain result. It turns the mind away from more general considerations and disaccustoms it to move in the realm of the quantitatively indeterminable. In one respect this is the invaluable advantage that we prize, but where science reigns exclusively, the mind grows poor in ideas, the imagination in images, the soul in sensitivity, and the result is a narrow, dry, and hard mode of thought, forsaken by the muses and the graces.”
    —Emil du Bois-Reymond, "Civilization and Science," 1877.

    As the founder of the modern discipline of electrophysiology, du Bois-Reymond had long reflected on the limitations of using instruments to measure life processes. He considered the ultimate threat to civilization—even beyond environmental degradation—the reduction of all values to utility. His term for this was "Americanization."

  • Posted by Larry Cebula on December 4, 2007 at 11:55am EST
  • Assessment is the tool by which the Ed.D.s solidify their control over the university and make the Ph.D.s their vassals.

  • Posted by Raymond on December 4, 2007 at 3:35pm EST
  • How do you assess passion?

  • Would You Like Fries With Your Syllabus?
  • Posted by Socrates on December 8, 2007 at 7:15am EST
  • What this assessment garbage all boils down to is this: the corporations are pressuring higher education to create better drones for their companies. As such, we are now being forced to assess things that are measurable. And guess what? Yes, you can measure some form of progress in basic skills, but when you make that the focus of your curriculum you inevitably take the focus away from what's really important: higher order critical thinking, which I defy any of you assessment lovers to quantify. THAT should be the main focus of at least the humanities.

    Just because the corporations want us to make this the sole focus of learning, it doesn't mean we have to obey. I agree that a student should be able to communicate adequately and have some basic skills so that they can achieve in their chosen field of employment, but they will be able to do so much better if they are truly well-rounded individuals who can think critically at an advanced level. Corporations, however, don't give a fig about that. All they want us to do is teach students enough to make them good little drones. After all, if we really taught them to think for themselves, they'd see there's more to life than shackling yourself to the manacles of big business.