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Caught in the Web

December 3, 2007

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The Internet age has posed a new set of challenges to traditional newspapers everywhere – decisions about what content to post when and where, questions about how to allocate staff (separate editors and reporters for print and Web?), and the like.

The issues can be even more vexed for student publications where the lines of decision making authority and editorial control can be blurry, as continuing controversies at two universities make all too clear.

At Oklahoma State University, the editors of the Daily O’Collegian, the more than 80-year-old campus newspaper, have for several weeks refused to let the articles they write for the print publication appear on ocolly.com, the newspaper’s online portal, because the student journalists are at odds with the university administration’s publications board over who should have the power to hire and fire staff for the online operation.

And the editor of the student newspaper at Connecticut’s Quinnipiac University has been threatened with the loss of his job in the wake of his public criticism of a university policy that bars the weekly Quinnipiac Chronicle from posting articles on its Web site until after they have already appeared in print. The editor, Jason Braff, argued that the policy impaired the newspaper’s ability to keep the campus informed, but Quinnipiac officials said it was designed to improve the accuracy of the Chronicle’s reporting, “in light of a student’s enthusiasm to release ‘breaking news.’"

“This is indicative of the kinds of things that come up, when new things that were unanticipated come on the horizon,” said Tom Weir, director of the School of Journalism and Broadcasting at Oklahoma State. “It’s not just us -- new technology is creating messes with all kinds of traditional newspapers, and we’re all struggling to figure out how to deal with them.”

Oklahoma State

The content of The Daily O'Collegian has been published on the Internet for more than a decade, but under a somewhat unusual arrangement in which the entities are almost completely separate. The campus publications board, made up of administrators and faculty members, appoints a student editor who manages the editorial operations of The Daily O'Collegian in print, and then a professional general manager -- who also oversees the business operations of the newspaper -- appoints an editor of ocolly.com, the Web site on which the newspaper's content is published.

The Web site contains some content besides the newspaper's (which is uploaded automatically each morning), such as video reports from students in the journalism school's broadcast division. But in general, said Weir, the journalism school dean who also sits on the publications board, The Daily O'Collegian's staff has had little or no involvement in the content or operation of the Web site. Jenny Redden, the newspaper's editor in chief, does not dispute that contention, but notes that it was only this fall that journalism school officials have sought to give the Web site a more meaningful editorial presence, with talk of adding significant new content. "It's true we haven't made it much of a priority, but before it wasn't something to be excited about," she said in an interview Sunday. "Now that they're talking about doing more with it, of course the editor in chief would want to have more of a role in it."

It was one effort to expand the Web site's content that started the current controversy. One student approached the general manager, Fritz Wirt, about the possibility of blogging on the Web site. To the dismay of the newspaper's staff, the student had been kicked off the newspaper's reporting staff, Redden said (though the student in question says he left on his own, according to Weir).

Redden urged the publications board to block the hiring and to make clear that the newspaper's editor, not the general manager, should have the authority to hire anyone to produce content for the Web site that bears the newspaper's name. "At no point should a non-student ever be hiring writers," Redden said.

The publications board rejected Redden's demand, Weir said, not because its members necessarily disagreed with her assertion that the newspaper's editor should have the power to hire and fire Web contributors, but because the board did not have the authority under the existing constitution and bylaws to make that call. Instead, Weir said, the board said it would appoint a committee to study the structure and operations of the newspaper and the Web site and decide how it should work going forward.

"No one's ever said that the editor can't have control over hiring and firing on the Web site," Weir said. "All the board said is that we don't have the authority to do what it was asked to do, and that we need to study it."

Redden said that by dismissing her request to "put [hiring of Web contributors] on pause until the new bylaws are written," and by leaving the status quo intact, "that was them granting [the general manager] approval of hiring and firing." After much discussion with the newspaper's staff and past journalists at Oklahoma State, Redden made a startling decision: to keep all new content from The Daily O'Collegian off the ocolly.com Web site.

In a note published in the print newspaper, Redden wrote of the decision: "This action goes against the heart of a student-run publication. If students control a publication, they must have the ability to hire and fire employees of that publication. When non-students are afforded this power, the publication is no longer student-run. It belittles me and the other editors in the newsroom, undermining our authority to the point that we are ineffectual. Staff members see now that they can treat us however they would like: They can miss deadlines, refuse to follow directions, fail to show up to work, etc. What is our recourse? We can fire them, but they can in turn seek employment at the Web site."

The newspaper staff began posting the articles it produced on mySpace and its photos on Flickr; the Web site, meanwhile, began posting content from the Associated Press and the university's sports information department in place of the newspaper's. A note that the Web site's managers posted in early November said: "There have been some interesting developments inside the offices of The Daily O’Collegian. In short, the newsroom has started a protest and is withholding all content from the Web site. Please be patient in the coming days."

Alumni, who are among the primary users of ocolly.com, have been anything but patient. In comments appended to the Web site note about the controversy, one wrote: "As an alumni who relies on the O’Colly web site as a means to stay informed and connected to the University I have a couple of comments. First, I am entirely supportive of the idea of an exclusively student run publication to the extent is practical and possible. However, I think it shows a ridiculous amount of immature and unprofessional behavior to 'withhold' information from the web site in the name of a disagreement. The editors’ attempts to bolster their position at the expense of this website is childish at best. Forgive the cliché, but two wrongs don’t make a right. Editors: Resolve this problem like the proficient and qualified leaders that you surely are. Shutting down the flow of information indeed cannot be the answer."

Quinnipiac

The situation at this small private college in Connecticut might be seen as evidence that efforts by administrators to stem the flow information on their campuses often backfires. In this instance, a policy that the university’s president hoped would stop campus discussions from becoming a “press conference to the world” landed Quinnipiac in Sunday’s New York Times (and now on Inside Higher Ed) in an unflattering way.

The seeds of the controversy were sown during the last academic year, when university administrators grew troubled when the weekly student publication reported on its Web site about an incident in which two male basketball players got into trouble for allegedly urinating in public. Quinnipiac administrators, who had not seen the student paper’s article, were unhappy when they received calls from reporters at local newspapers asking them to respond to the Quinnipiac Chronicle’s article. They introduced a policy (after consultation with the newspaper’s editors) mandating that articles would not appear on the Web site until after they had appeared in print.

As President John Lahey described it in a speech to the student government association in September, as reported by the Quinnipiac Chronicle: “What was decided [last year] was that the electronic version would come out at the same time as the hard-copy version so at least dinosaurs like me who read the hard copy version get an opportunity to read it before the external world hears about it."

This August, editors at the student publication itched to write an article about a racial incident that was revealed to students and staff in a campuswide e-mail message from Quinnipiac’s dean of students. Because the first print issue of the Chronicle was not planned until mid-September, the paper’s editors planned to publish an article on its Web site -- but administrators put the kibosh on their plans, saying it would violate the policy established the previous year.

In mid-September, Braff, the editor, criticized the administration’s policy in an editorial that questioned whether it was legitimate to award a free press award named for the former CBS newsman Fred Friendly when its own policies seemed inconsistent with his memory.

“Before the university hands out awards to world-renowned journalists for their courageous preservation of arguably the most important right we as Americans hold, freedom of speech, they should take a look at themselves in the mirror,” Braff wrote. “They might find the reflection surprising.”

That column and a subsequent article about the situation in a local newspaper brought Braff a harshly worded letter last month from the university’s vice president and dean of students, Manuel C. Carreiro, which the New York Times quoted as saying: “Please understand that any disregard for university or Student Center policies, or any public statement by you expressing disagreement with such policies, will seriously place your position and organization at risk with the university.”

A university spokeswoman, Lynn Bushnell, said in an e-mail message Sunday that she did not believe Carreiro's letter represented a threat to Braff's position as editor. In a statement she released earlier, she said: “We do not discipline students who criticize the university or its policies. We do discipline students who fail to follow clearly established policies. However, student leaders, especially those in paid positions, are expected to generally be supportive of university policies. If they disagree with established policies, we expect them to go through normal administrative channels to try to change policies.”

Administrators and Braff and other editors have been discussing possible changes to the campus's policies; they met last Wednesday. But the two sides appear far apart in their perceptions of whether the prohibition on publishing articles on the Web site without the approval of campus administrators (which has been granted in a small number of circumstances, mostly related to sporting events) represents denial of free speech.

Braff said in an open letter to the president this fall: "It is apparent from your actions and statements that you are trying (and succeeding) to limit our outreach and access. As a private institution, Quinnipiac is not required to adhere to the First Amendment. However, the administration's recent actions are a threat to freedom of the press on our campus.

Bushnell, the vice president for public affairs, said that the policy on Web publication is meant to protect the students, not impair their rights. “The policy is intended to reduce the potential for serious error in light of a student’s enthusiasm to release ‘breaking news,’ ” she said.

But Lahey's own words suggest that he believes some campus conversations should take place outside the view of student or other news media. He told the student government group this fall: "I frankly don't want to talk about diversity in this kind of forum, or anything else that is remotely sensitive and not purely factual. But I am open to exploring with student government how the student body can have serious discussions about sensitive matters, and not open to newspaper reporting, for factual purposes."

In an e-mail message early Monday, Braff said: "The policies in place right now are preventing the student journalists on this campus from following through with the techniques we learn in the classroom. However, I am pleased that the administration now seems willing to talk about it, and am hopeful something can be worked out relatively soon."

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Comments on Caught in the Web

  • Posted by LArry on December 3, 2007 at 7:20am EST
  • When are administrators going to learn? The best way to draw nationwide attention to a student publication is to try and get people not to read it.

  • Censorship and control
  • Posted by Henry Collier , Mr at University of Wollongong on December 3, 2007 at 7:45am EST
  • Is it surprising that a business would attempt to censor and control information flows? Given the political climate in the USA at present, speaking out against self selected authority is treason.

  • These fights are small
  • Posted by Larry on December 3, 2007 at 8:00am EST
  • Mr. Collier, That is a bit of a stretch. Nobody has ever been even indicted for treason in the US under the current administration. Or the one before that. Or the one before that. Etc. etc.

    This isn’t about speaking out against “self-selected authority.” Instead, it is a run-of-the-mill fight over who gets to present the public face of a college. Pretending that it is some grand political fight or fight for free expression gives those that wish to suppress speech too much credit. In my experience, the deans that wish to suppress speech are generally not academic deans and, because, they are a few years of out college themselves generally have no idea how silly they look.

  • Why Student Press Freedom Matters
  • Posted by John K. Wilson at collegefreedom.org on December 3, 2007 at 9:55am EST
  • I would agree that the Oklahoma State dispute is silly and unnecessary. Obviously, a newspaper's website should be under the control of the newspaper editors (without any need for explicit statements in the by-laws), and there's no reason why this disagreement should ever have reached this level.

    The Quinnipiac dispute is something much bigger, though. This isn't some renegade dean; it's apparently the official policy of the university that "student leaders, especially those in paid positions, are expected to generally be supportive of university policies." This affects more than just students; one assumes that faculty, as paid employees, are also expected to obey the administration without public dissent. This is a dramatic threat to academic freedom, and it goes to show that freedom of the student press, when abridged, signals a far greater suppression of free thought on a campus.

  • probably not official policy
  • Posted by Larry on December 3, 2007 at 10:25am EST
  • Mr. Wilson, The statement that “However, student leaders, especially those in paid positions, are expected to generally be supportive of university policies.” This is not the “official policy” of the school. Why? No lawyer would let that go into any handbook unless s/he was really drunk, and yo my knowledge it does not appear in the Quinnipiac handbook. (If it was official policy it would mean that any student that receives $1 from the university cannot speak out about any policy he doesn't like, which would seriously jeopardize the school's claim to academic freedom.)

    I still mark it up to an unsupervised administrator. But, I take your point in part: Quinnipiac needs to clarify what it means. Quinnipiac does not have a history of political supression, so I am going to give them the benefit of the doubt.

  • What Makes a Policy?
  • Posted by John K. Wilson at collegefreedom.org on December 3, 2007 at 1:50pm EST
  • That depends on what you mean by a “policy.” I examined the Quinnipiac student handbook (http://www.quinnipiac.edu/x2168.xml), and its speech code is actually pretty good. There are a few odd things: for student groups, “scavenger hunts” are defined as a form of hazing, and the student code prohibits “excessive legalism.” The code has the usual excessively vague bans on “verbal abuse” and causing “mental distress,” and it has an odd prohibition on sending “frivolous” messages via email. But overall, this is a pretty well-written speech code.

    Yet, this campus felt free to ban the newspaper from posting stories on the internet and then threatening the editor with firing merely for criticizing the administration’s policies. Since this extraordinary abuse of student rights was made by a vice president and dean of students, and confirmed by an official university spokesperson, I think it is appropriate to call it the “official policy” of the university even though there is no formal written policy

    What does this teach us? First, universities can restrict free speech even when they don’t have repressive speech codes. Second, universities need to adopt explicit statements of student rights modeled on the AAUP statement of student rights (and not the “Academic Bill of Rights,” which protects no student free speech or due process rights). Third, we need to do a better job of educating administrators about the importance of academic freedom and free speech on campus.

  • almost on the same page
  • Posted by Larry on December 3, 2007 at 2:55pm EST
  • Mr. Wilson, I think we are on the same page here, but let’s clear something up: Statements by deans to the press don’t count. They do not bind anyone. At best, they are one person’s interpretation of other rules, but they have as much binding effect as, say, me, telling a foreigner what the Supreme Court will do 10 years in the future.

    I commend you for analyzing the school’s rules. However, I think a careful analysis of the newspaper story reveals that so far, all we have is threats from administrators and irresponsible statements from deans.

    I completely agree with your last point, “we need to do a better job of educating administrators about the importance of academic freedom and free speech on campus.” I think this is really what is causing all the problems. Non-academic deans generally can’t even put their finger on what constitutes the “intellectual life” of a campus. Instead, they are so concerned with counteracting rowdiness, organizing feel-good parties, and sex education when they are confronted with something that seems disagreeable they produce the most ridiculous quotes.

    Finally, there are some internal disagreements about who has authority over whom, but I don’t think we really needs to get to these issues unless they actually do infringe on anyone’s expression.

  • Posted by Hong Nguyen on December 4, 2007 at 6:50am EST
  • There are so many things about the internet that is so confusing. I can never tell is the information on the internet is true or not. Having the newspaper on the internet maybe very convence but that means that we are going to spend more time on the computer than we need to. That means that it is not good for the eyes. I find that the newspaper that we get at the store or the one that gets delivered to the door gives us the chance to relax and look through everything.

  • Academic Deans cannot speak to student newspaper
  • Posted by Bobcat on December 5, 2007 at 3:40am EST
  • All administrative employees of Quinnipiac have been told by Presidential memo not to speak to the press. "The press" includes the student newspaper, the Chronicle. Academic deans, for example, are not allowed to speak to the student newpaper. Just ask to interview them and see.

  • Posted by Journalist on December 5, 2007 at 5:00pm EST
  • Why is the Quinnipiac president so afraid of the media? not even just college media, media in general. It makes me curious. And, in fact, the best way to pique a journalist's curiousity and attention is to deny them access for apparently no reason at all.

  • Working on it from the inside.
  • Posted by Adam Pacio , Grad Student at QU on December 20, 2007 at 2:00pm EST
  • I grew aware of this controversy as finals wound to a close at QU. As a grad student in the Interactive Communications department I'm actually a little chagrined to find that a school with such an excellent reputation in the academic fields of Communications and Journalism both are in the middle of this demonstration of a mismanagement of both fields by the administration. (The reason that this didn't blip on my radar previously is because as a full time grad student and full time Technical Project Manager for an advertising agency, I have zero time for pleasure reading and very little contact with the undergrad population at QU).

    We've been told on campus that the policy allows for students to protest or question, so I'm using the month off between semesters to take a look at this and catch up on the matter.

    Regardless of how this turns out, I want to make it very clear that this is a disconnect between the administration and the academic worlds. The academic programs at QU are first rate, despite the fact that the administration apparently doesn't espouse the same high standards being taught to their own students. I have no complaints whatsoever about the faculty in the school of Communications, and actually feel that the quality of education at Quinnipiac in their graduate program is superb.

    It seems at first reading through the materials that the issue is more concerning the disconnect between the dinosaurs in the roles of Administrators. The fact that the students are outpacing the administration with adoption of new communication patterns and use of new interactive communication technologies is actually to the credit of the high standards of technological literacy expected from all students on campus.

    The same can be said from the knee-jerk reaction of President Lahey to Mr. Braff. By protesting so ineloquently at the journalistic practices of the Chronicle's reporters, he was actually paying a backhanded compliment. If a journalist doesn't elicit some measure of apprehension from a reputation of following a story wherever it leads, then they aren't worth much as journalists. Mr. Lahey's comments do not disparage the journalistic integrity of the Chronicle reporters, it simply makes him look out of touch, out of date, and out of place at a campus with such an emphasis on quality journalism and interactive communications.