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Study Abroad Inquiry Expands

January 21, 2008

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The New York attorney general's investigation of study abroad has formally expanded beyond major companies in the field to universities. Alfred University acknowledged Friday that it had received a subpoena. And an aide to Andrew M. Cuomo told The New York Times that such information requests had been sent to 15 colleges, including Brown, Columbia, Cornell and Harvard Universities. While many colleges were unavailable to talk about the inquiries, Alfred’s acknowledgement of the subpoena nonetheless marks the first palatable and public sign in months that the attorney general’s investigation is alive. And, instructively, that it in fact might be following the pattern of Cuomo’s earlier investigation into conflicts of interest in financial aid offices, moving from entities that work with many colleges to the colleges themselves.

The study abroad investigation began this summer in the aftermath of high-profile allegations that study abroad office staffers could be unduly influenced by perks like free or subsidized “familiarization” trips to study sites abroad or commissions on student fees. In an interview Friday, Sue Goetschius, director of communications at Alfred, said that Cuomo’s office asked for an extensive list of documents relative to Alfred’s relationships with outside providers. Among the lines of inquiry: Which programs Alfred approves and how many students attend each one, and what the budgets are.

Alfred, a private, 2,300-student university in New York, has just a two-person international programs office (a director and support professional). The university’s list of affiliated providers is long and not necessarily instructive in terms of which relationships the attorney general’s office might be especially interested in learning more about. Affiliates include the American Institute for Foreign Study, Arcadia University Center for Education Abroad, AustraLearn, the Institute for Study Abroad-Butler University, Central College Abroad, Cultural Experiences Abroad, the Council on International Educational Exchange, the Danish Institute for Study Abroad, Junior Year in Munich through Wayne State University, the Studio Arts Center International, the Santa Reparata International School of Art, the School for Field Studies and the School for International Training. A number of those entities were included in the attorney general’s earlier two rounds of subpoenas of major study abroad providers.

But up until now, no college has publicly acknowledged receiving a subpoena (outside of those that run large-scale study abroad operations extending beyond their own students). Goetschius said she did not know why Alfred had received the subpoena.

Regardless, the pattern of this investigation might be mimicking Cuomo's high-profile inquiry into last year’s student lending scandal. Then, too, Cuomo began by identifying questionable practices among the outside providers – the loan companies in that case – before singling out colleges possibly involved. Following his announced intention to sue one lender, Education Finance Partners -- and after he named in a press release a dozen of the colleges the company maintained relationships with -- a number of colleges agreed to settle with the attorney general’s office and end practices like “revenue sharing agreements” with lenders (called “kick-backs” for the colleges by Cuomo).

Comparatively, in the study abroad investigation, Cuomo’s office issued a series of subpoenas to major study abroad providers in August and September, months before news broke that a college had received a subpoena. Officials at three of those providers contacted Friday -- the Institute for Study Abroad-Butler University, the School for International Training, and Arcadia University’s Center for Education Abroad -- all either said that investigations into their practices were ongoing or that they have not heard anything further from Cuomo’s office since sending the documents subpoenaed. (All three are among Alfred's affiliated providers).

“The folks who work in education abroad are a fairly small and tight-knit community, really,” said David Larsen, vice president of Arcadia University and director of the Center for Education Abroad. He said he was “very surprised” to hear Alfred’s news and that Cuomo’s investigation of Arcadia’s practices is still ongoing.

“We all know each other. And, speaking for myself, I’m wondering what’s going on, as far as the New York Attorney General’s investigation is concerned. We’ve put our efforts and energies recently into working with a number of other colleagues on the code of ethics that’s being drafted by the Forum on Education Abroad.” (A draft copy is now available on the Forum’s Web site for members of the organization, which promotes good practices in study abroad).

Asked if he was worried that the attorney general’s office could be scrutinizing Alfred’s relationship with Arcadia, Larsen said no. “We don’t believe that we have acted in any way that would be regarded as unethical or out of line at Arcadia. And having said that, I hope that’s the way the investigation comes out.”

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Comments on Study Abroad Inquiry Expands

  • A show of hands, please
  • Posted by finaidfollies on January 21, 2008 at 10:30am EST
  • ...how many of you are employed by schools that run study abroad as a protection racket?

    US students could go to many, many fine universities abroad, and pay a fraction of what their 'home' institutions charge per credit. Can they transfer their credits toward their degree program?

    All too often, no. Many universities won't transfer credits, except from universities abroad with which they've got agreements forcing students to pay the difference between the lower foreign university's tuition, and the home university's rate. From the student's perspective, the fix is in.

    Heaven forfend that students should actually be able to shop around in a global education marketplace, and save a few bucks that are as so much gravy to the US schools.

    During the AG's investigation, we will hear some very precious pieties about protecting the academic rigor of US programs. I'll leave to the gentle reader to conclude how often University of Tokyo credits, say, are denied by Succotash State University, solely because said university didn't get its pound of flesh.

    Just for fun, check out a recent NYT article on this issue: http://www.nytimes.com/2007/08/13/education/13abroad.html?_r=1&scp=6&sq=study+abroad&oref=slogin

  • study aboard
  • Posted by theron on January 21, 2008 at 12:35pm EST
  • Having worked in international education myself from 1987 to 2003 and having a spouse who worked as both a study abroad program director and as a study abroad advisor in the USA, I question the inudendo implicit in the first post as well as in the NY investigation.

    First, the study abroad offices in schools where I have worked have built in authorization of transfer credit BEFORE students actually leave the country. The authorization is part of the application process itself.

    Secondly, cost ratios vary depending upon what kind of school the study-abroad student attends in the USA and the school or program the student wishes to attend. There is no easy "blanket" ratio. In my current institution in which many of our students work appreciable hours outside of class, study abroad remains problematic even with financial aid.

    Are there "fly-by-night" programs? Of course. But professionals in international education try to steer their students away from them since those programs actually defeat the purposes of study abroad. Again, this is part of the application process itself.

    Finally, the study abroad professionals with whom I have worked in multiple schools encourage and help students to find the programs best suited for that student's program of study, intellectual interest and career goals.

    I suspect that the so-called investigation and posts like the first one on this list reflect a growing xenophobia in the country. Studying abroad...and exposure to international students studying in the USA...can actually assist USA students to think outside American blinders and begin to challenge perceptions handed down through the mass media and insular hometowns. Apparently, such true education threatens the status quo and the power and predjudices of a great many people. Good.

  • Read again Theron
  • Posted by finaidfollies on January 21, 2008 at 2:35pm EST
  • Oh, I get it now. Criticism of the study abroad status quo originates with xenophobes. I hadn't realized that I am in fact an apologist for American blinders and insular hometown thinking. Thanks for the deconstruction.

    Go ahead, dismiss any criticism of the status quo as xenophobia. This saves the bother of thinking though my post: If I were in fact a xenophobe, I would encourage US schools to charge Johnny to the hilt, to discourage him from ever thinking of venturing beyond US borders.

    Yes, I know that there are many universities that deal fairly with transfer credit from foreign institutions, and I never said otherwise. The fact is that many US universities severely restrict such transfers, and that their primary motivation is financial.

    Theron, we are actually on the same side. I want study abroad to be as CHEAP as possible, thus encouraging the maximum number of students getting all that broadening stuff. When universities dun students for studying abroad, this hardly counts as encouragement.

  • Study Abroad Costs
  • Posted by philprof on January 21, 2008 at 3:10pm EST
  • I am not an expert in international study, by any means, but I do know that my own college could not afford to have many students abroad if there were no fees to offset the home institution's costs. After all, a place for a tuition-paying student is held while the travelling student is away for a semester or a year; for tuition-driven colleges, this can be a substantial loss. Also, the College itself bears expenses in researching international programs, managing student applications, managing course transfers, and so on. All this in addition to staffing a Study Abroad office.

  • Works the same way on the flip side
  • Posted by AvidReader on January 21, 2008 at 11:05pm EST
  • I am eager to see the outcome of the inquiry and would whole-heartedly support an inquiry into what stateside universities do to attract international students. International students have to be one of the most discriminated against and mistreated group in this country. While the choice of coming to the US is 100% voluntary it doesn't justify the how universities and college administrators treat these students - the student visa system itself is archaic and badly in need of an overhaul; students are fed propaganda of fear and restricted, opportunities for advancement while in school are limited (hello - having an internship before graduation is now almost a must for any career advancement). I actually had a Career Placement office tell me that as an international student there was nothing that could be done for me - where's the creativity? there are opportunities all around the world, I only wanted an endorsement from the school!! The "Big" and Ivy schools "get it" but the rest of the U.S. system lags behind badly, even behind other countries like U.K., Australia, Brazil, Japan and Canada.

  • All sides of Study Abroad
  • Posted by E on January 22, 2008 at 5:45am EST
  • This is ridiculous. Do you really want students picking programs that havent been checked out? It's like a high school exchange program putting an exchange student into a host family that hasnt had a home visit screening or criminal background check!

    It just amazes me that out of ALL the things that the Attorney General could go after, he picks STUDY ABROAD! The goal is to expand our minds and promote cultural understanding. Why not focus on big corporate bigwigs who actually really get incentives and use them for personal use?! Come on! This is just absolutely absurd. Goes to show you...

  • litigious
  • Posted by Woody on November 12, 2008 at 9:10am EST
  • Interestingly, the same people who are inclined to sue because of billing practices in study abroad are exactly those who will sue if something goes wrong during study abroad. Yet they would have colleges not perform due diligence on sites or advise students, all to save money or avoid appearances of kick backs from providers.

    Students can and should choose. Drop out and direct enroll abroad if you like, but don't expect the same treatment you would receive if taking advantage of the knowledge of the professionals in the study abroad field. If you can't transfer credit back to one school, try another. I'm not opposed to people finding a good deal, I do myself, but if you buy your ticket on Expedia don't expect the airlines to help you out. I'm not opposed to shoppers, I'm just opposed to whiners.

    Those investigating assume there is no value added by the talented and dedicated professionals in study abroad. As usual, the lawyers don't know much about the area they investigate. Fortunately the professionals in the field know much more. I question the value added from the tax dollars devoted to the investigation.