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Gossip and Slander at a Campus Near You

February 8, 2008

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In the annals of online discourse, "did you hear about [student]'s nose job?" isn't among the best of what the Internet has to offer. It also isn't the worst. An anonymous Web site that's caught the attention -- and provoked the ire -- of students across the country has already unleashed comments like that one, and much worse, in carefree, unregulated and sometimes vicious discussion threads that have raised privacy concerns and condemnations on several campuses.

On JuicyCampus.com, anyone can post to campus-specific boards with the guarantee that their identities will be protected and their messages left uncensored. At some colleges, the site has caught on -- particularly among campus Greeks. The result is often a barrage of shout-outs, accusations, open threads ("Hottest Frat Boy!?!!") and often, personal attacks, assertions about women's sexual history and even death threats. In the site's FAQ, the creators note: "Facts can be untrue. Opinions can be stupid, or ignorant, or mean-spirited, but they can't be untrue. And we believe everyone is entitled to their opinion."

Officially, the rules forbid defamation and posting copyrighted material, but the line tends to be blurry, and tracking down IP addresses for potential legal action is tricky business. Last year, the AutoAdmit Web site raised similar issues when law students posting to the message board anonymously attacked female classmates, who eventually pursued legal action. Forums at sites that have raised similar issues, such as Daily Jolt, include mechanisms for flagging questionable content. The founders of JuicyCampus, which has no such protections, have not responded to requests for comment.

"AutoAdmit is a site with a similar culture -- numerous pseudonymous and anonymous individuals post comments to it that are defamatory or invasive of privacy. The site promotes such a culture of spreading gossip and rumor, wrapping itself in the vestments of free speech," said Daniel J. Solove, a professor at George Washington University Law School and the author of The Future of Reputation: Gossip, Rumor, and Privacy on the Internet (Yale University Press, 2007), via e-mail.

"JuicyCampus strikes me as worse, as at least AutoAdmit, despite its culture of crassness, addresses topics other than rumor or gossip."

As in many online venues, JuicyCampus's promises of anonymity tend to attract people looking to kill time, spread gossip or browse through what might be thought of as the collective zeitgeist -- in this case, of a self-selecting subset of the student population. That also means individuals can be singled out by name, usually without consequence for the poster, and that ugly rumors can circulate with little recourse for students to respond. The backlash was strong enough at Pepperdine University last month that its elected Student Government Association passed a resolution, 23-5, urging the administration to ban the site from the campus network.

"[A] lot of students here have been affected by this Web site, and some of the offensive and disgusting sexist posts on there ... did single out individual students, and so there was a pretty large outcry for us to take action," said Andy Canales, the student body president. Jerry Derloshon, the university's public relations and news director, praised the students' decision but noted that the administration hasn't banned the site from campus or pursued legal action. The university has "lodged concerns" with the site, he said, but it would "see how this unfolds in the ensuing weeks."

“That’s not the kind of culture, certainly, Pepperdine University is trying to nurture, encourage, and whatnot, and I think backlash against JuicyCampus.com on the part of Pepperdine students is frankly admirable," Derloshon said. He added: “We’re calling upon [the site's creators] to stand up and be accountable, to the extent they would foster an environment that is demeaning and demoralizing, if not slanderous....”

The student newspaper, The Graphic, acknowledged concerns over the site's content but chastised the resolution. "The role of the Student Government Association is not to dictate what content is appropriate for the rest of the student body, and it is not to give the administration the right to censor what students view online," the editors wrote, adding: "Certainly, our peers are writing horrible and vile things about many people in the Pepperdine community on this site and hiding behind their ability to post anonymously without repercussion."

Whether the site's popularity will last is an open question. JuicyCampus started out at a handful of campuses last year, including Duke University, the University of California at Los Angeles and the University of Southern California, but it recently expanded to well over 50. On Facebook, students opposed to JuicyCampus easily outnumber those who support it (or, in the words of one group, those "indifferent about the continuing existence of JuicyCampus.com"). One group called "BAN JuicyCampus!!!" has over 860 members.

Canales, the Pepperdine student leader, said he thinks the novelty might be waning. "I think it was really popular a couple weeks ago, especially after the student government started having a discussion about what to do regarding this Web site, and I think recently it has died down a little bit, and I think that a lot of people have looked at it and just expressed their discontent and disgust with this kind of Web site," he said.

"I think that there’s just pretty much the same people that keep posting on this Web site, and there [do] seem to be a lot of posts about fraternities and sororities, especially when [it] first started," he added, suggesting that some students in the Greek system were using the site “as an outlet against other fraternities.”

Even among those who use the site, and defend its existence, there appears to be an awareness -- even if expressed only through irony -- of its potential negative effects on some students' reputations. In the Facebook group "Juicy Campus Rocks!," for example, one person wrote gleefully: "Gossip is fun, and harmless too!"

Beyond First Amendment precedent, sites like JuicyCampus are protected by Section 230 of the Communications Decency Act, which holds, "No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider." That provision has been interpreted by some to grant legal immunity to Web sites that host content posted by others.

In his book, Solove writes: "Unfortunately, courts are interpreting Section 230 so broadly as to provide too much immunity, eliminating the incentive to foster a balance between speech and privacy. The way courts are using Section 230 exalts free speech to the detriment of privacy and reputation. As a result, a host of Web sites have arisen that encourage others to post gossip and rumors as well as to engage in online shaming. These Web sites thrive under Section 230’s broad immunity."

But if the sites themselves are mostly protected from legal action, individuals behind anonymous postings aren't. "Suing those that post the information will be an uphill battle; they are anonymous on the site, so the victim will have to file a lawsuit against the anonymous individual who posted the information and then use subpoenas to find out that person's IP address and then connect it to that person (via a subpoena to the person's ISP)," Solove said.

"In college, students often experiment as they strive to develop their own identities; they often do silly things; they do things they might regret. One example is streaking -- many college students do it, and it's almost a rite of passage at some college campuses. In the past, such things were forgotten. But now, it is so easy to capture everything in a photo or on video. The gossip and rumor that pervades college campuses doesn't fade into obscurity. Instead, it lives on. Gone are the days of innocent experimentation, of being foolhardy without having to suffer permanent regret."

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Comments on Gossip and Slander at a Campus Near You

  • I'm Mortified
  • Posted by Frizbane Manley on February 8, 2008 at 8:35am EST
  • I don’t know what – because I’m generally opposed to censorship – but something’s got to be done about this. Last week, the following note appeared on JuicyCampus.com ...

    “Hey girls, this sem i’m taking PS 569: Maximum Likelihood ... The Salvation of Political Science from professor Manley. that guy is hot ... i here he’s 70 an doesn’t look a day ovr 45. and that hair ... mmmm-mmmmmm. i talk to him every day after class an invited him to the house for lunch. nothin yet, but keep your fingers x-ed. i here he’s married 5 times. anyone know about this??????? oh yes, the course is great ... what would PS be without ML ... what?, maybe sociology. d’ho!

    Tif”

    I can tell you, I’m mortified and incensed. What can we do to prevent this in the future?

  • Posted by Michael Pyshnov on February 8, 2008 at 8:35am EST
  • There are many interesting questions raised in this article. The first two:
    1. The academic, perfectly respectful web sites (like this one), routinely allow anonymous postings; not only comments, but some anonymous articles begin to appear. Yet, in our civilized past, writing anonymous letters were considered a low thing to do (as well as to read them or to talk about them).

    The recently invented "rationale" for writing under an assumed name says that people can publish ideas without fear... This stupid pretext is accepted, although, again, in the past it was only decent to stand behind your words. I believe that the rules in the respectful publications must change.

    2. Another thing is freedom to speak. No web site should be outlawed. Banning sites that allow anonymous postings from campuses? That is a good idea, provided of course that respectful publications adopt the decent rule banning the anonymous postings, - otherwise, we will be much confused about who is who.

  • Juicy stuff
  • Posted by Scott on February 8, 2008 at 9:05am EST
  • Michael, you make a valid point about the anonymous nature of posting today. This identifies one true fact about the web today that is both its holy grail and its albatross...the fact that people can be anything, anyone they want....leads to both open and frank discussion (health boards, blogs show this fact) and to shameful, hurtful commentary (try reading any of the supremacist stuff, makes Juicy look lame).

    The genie is out of the bottle...the web will forever have these pockets unless sites demand indentity...and sites that do usually are not too popular.

    It is up to today's teachers to make students aware of what is tolerant and thoughful conversation that can sometimes be divergent or contrarian. There are many ways to call one an asshole without resorting to slander or gossip...often by making the person's words and deeds speak for themselves. Yet today our teachers all want to react to these growing "trends" of how the kids "communicate." Did your fifth grade english teacher start using "dude" in a sentence to be cool? I think not.

    S

  • I make it clearer still
  • Posted by Michael Pyshnov on February 8, 2008 at 10:30am EST
  • What is mortifying in the example given by Frizbane Manley is the writing showing the degradation of everything else in that person's intellect that allowed moral degradation.

    Scott, I believe that any "open and frank discussion" by anonymous persons is worth very little, and certainly it cannot have the consequences that would be mandatory if the names were behind the facts and opinions delivered to the public. An anonymous statement always says: "Don't count ME as a fighter or a witness or anybody involved".

    It was a really great surprise to me that, as the article says, Section 230 "has been interpreted by some to grant legal immunity to Web sites that host content posted by others". So, what is that clause in some web sites' rules that allows the moderators to ban some of my postings (perfectly decent, legal and supported by immediate references to documents)? It appears now that the fear of "lawsuit" is a pretext, isn't it?!

  • Is an anonymous publication disreputable?
  • Posted by Henry Schaffer on February 8, 2008 at 10:30am EST
  • Michael writes, "in our civilized past, writing anonymous letters were considered a low thing to do (as well as to read them or to talk about them)." Is he including the Federalist Papers in this category?

    He's casting much too wide a net.

  • Privacy and Free Speech
  • Posted by AJ Oleary on February 8, 2008 at 11:10am EST
  • ...are guaranteed by the Constitution, but I don't think the founding fathers could have envisioned Anonymity in chat boards as an essential right. I'd be hard pressed to equate the Federalist Papers with "Jenny Smith is a @#*$&" or "Mike Smith slept with a goat at the Phi Beta party last night".

    Even in cases where anonymity is almost required to garner any significant participation (sexual behavior studies,etc) - the only time you get even reasonably good input is in a clinical setting where there is a level of seriousness maintained by both the subject and a moderator/interviewer.

    Take the anonymous boards for what they are worth - shite. They are two steps below (in the human brain) where people operate from when they drive their cars (where if you mess up badly enough there are physical consequences).

    A college should absolutely block a website from its own network if it's own students say so. That's democracy. If people on campus want to pay for their own ISP to get the website, let them go use Starbucks.

  • Will The Real Frizbane Manley Please Stand Up
  • Posted by Frizbane Manley on February 8, 2008 at 11:50am EST
  • C’mon Henry ... cut Michael some slack. Publius (a.k.a. Alexander Hamilton, James Madison, John Jay), Jonathan Swift (a.k.a. Lemuel Gulliver, Isaac Bickerstaff, M.B. Drapier, etc), Samuel Longhorn Clemens (a.k.a. Mark Twain, Thomas Jefferson Snodgrass, Sieur Louis de Conte, etc.), practically everything from the “pen” of the Almighty (a.k.a. Matthew, Mark, Luke, John, etc.), Nicolas Bourbaki (Henri Cartan, Jean Coulomb, Jean Dieudonné, René de Possel, Szolem Mandelbrojt, André Weil, etc.), and my all time favorite Lemony Snicket justify his classification of the literature published under pseudonyms as being “low.”

    And, by the way, I agree with A.J. Oleary, that some instances of anonymity are acceptable while other should not be ... and I hereby nominate him to be arbiter of such.

  • Posted by Kevin Guidry on February 8, 2008 at 11:50am EST
  • AJ: That's not democracy. That's mob rule. We've long recognized that some of the things demanded by the majority in a democracy are not things that are good for or compatible with democracy (slavery, unequal civil or voter rights, censorship of unpopular opinions, etc.).

  • Sorry...
  • Posted by Michael Pyshnov on February 8, 2008 at 3:30pm EST
  • Sorry, I know that people who are defending good, but fictional names are formally right. And, sorry, since I am also sure that people know exactly what I meant, I am not explaining.

  • Campus Anonymous Online Gossip
  • Posted by Mackie Blanton on February 8, 2008 at 10:50pm EST
  • Just imagine both the glee and outrage on campuses if this outlet were accorded to faculty anonymously! Talk about gossip and rumors! Faculty with a mind toward vengeance would fling open the closets and release all the skeletons and tell where all the dead bodies are buried. We'd better pull back from this Cassandra before it's too late. Dignity and decorum are at times best.

  • This raises another point...
  • Posted by The Devil's Advocate on February 9, 2008 at 5:10am EST
  • Gee, aren't these precious cherubs the same people who write lies on course evaluations that administration uses to evaluate tenure applications and promotion?

    Vicious is as vicious does. I think this incident is yet more evidence why student evaluation of ANYTHING is a really mixed bag and should not be factored into ANY decision regarding faculty or school governance.

    Some students have the maturity and good sense to do these things appropriately. But, let's be serious, most would see absolutely no problem defaming anyone anonymously.

  • Posted by kgotthardt on February 9, 2008 at 9:15am EST
  • 1. Unless opinion is backed up by some fact or resource, it remains opinion, often ignorant, sometimes just plain mean for no apparent reason.

    2. Anonymous posters do so for a reason. In this case, it's to slander/trash/waste time.

    3. This site is a breeding ground for violence, predators, and hate crime. The police should monitor it. If necessary, the website host should shut it down because there are most likely threatening postings on this site.

    The web needs more policing. Web networks need to take responsibility for what they allow. If they allow criminal behavior (including threats, stalking, etc.) the onus is on them to do something about it. This isn't about free speech. It's about cyber-stalking.

  • Petty tyrants
  • Posted by little guy on February 9, 2008 at 3:55pm EST
  • AJ Oleary advocates mob rule and kgotthardt advocates totalitarianism. It's good to know that higher ed is in such responsible hands.

    (I post anonymously so they can't track me down and beat me up.)

  • kgotthardt advocates totalitarianism
  • Posted by kgotthardt on February 9, 2008 at 4:40pm EST
  • No....I advocate safety. Get beat up and/or stalked and see how quickly your mind will change about police presence on the Internet.

  • Ben Franklin says...
  • Posted by Mark Twain on February 11, 2008 at 4:40pm EST
  • kgotthardt, I'd like to draw your attention to a quote by Ben Franklin: "Those who would trade freedom for security deserve neither".

    Rather than taking a paternalistic stance on the issue, perhaps you should focus on your role as an "educator". You should educate students about the limits of free speech. Educate them on the legal liability they personally bear when they anonymously post slander. Most importantly, educate them on the value of free speech...that even the most well-educated and well-intentioned can contemplate surrendering speech rights when motivated by fear.