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Distance Ed Continues Rapid Growth at Community Colleges

April 7, 2008

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Community colleges reported an 18 percent increase in distance education enrollments in a 2007 survey released this weekend at the annual meeting of the American Association of Community Colleges, in Philadelphia.

The survey on community colleges and distance education is an annual project of the Instructional Technology Council, an affiliate of the AACC. The survey is based on the responses of 154 community colleges, selected to provide a representational sample of all community colleges. Last year’s survey found community colleges reporting an increase in distance education enrollments of 15 percent.

This year's survey suggests that distance education has probably not peaked at community colleges. First there is evidence that the colleges aren't just offering a few courses online, but entire programs. Sixty-four percent of institutions reported offering at least one online degree -- defined as one where at least 70 percent of the courses may be completed online. Second, colleges reported that they aren't yet meeting demand. Seventy percent indicated that student demand exceeds their online offerings.

The top challenge reported by colleges in terms of dealing with students in distance education was that they do not fill out course evaluations. In previous surveys, this has not been higher than the fifth greatest challenge. This year's survey saw a five percentage point increase -- to 45 percent -- in the share of colleges reporting that they charge an extra fee for distance education courses.

Training professors has been a top issue for institutions offering distance education. Of those in the survey of community colleges, 71 percent required participation (up from 67 percent a year ago and 57 percent the year before). Of those requiring training, 60 percent require more than eight hours.

Several of the written responses some colleges submitted suggested frustration with professors. One such comment (included anonymously in the report) said: "Vocal conservative faculty members with little computer experience can stymie efforts to change when expressing a conviction that student learning outcomes can only be achieved in a face-to-face classroom -- even though they have no idea what can be accomplished in a well-designed distance education course." Another response said that: "Our biggest challenge is getting faculty to participate in our training sessions. We understand their time is limited, but we need to be able to show them the new tools available...."

In last year's survey, 84 percent of institutions said that they were customers of either Blackboard or WebCT (now a part of Blackboard), but 31 percent reported that they were considering a shift in course management platforms. This year's survey suggests that some of them did so. The percentage of colleges reporting that they use Blackboard or WebCT fell to 77 percent. Moodle showed the largest gains in the market -- increasing from 4 to 10 percent of the market -- while Angel and Desire2Learn also showed gains.

The survey also provides an update on the status of many technology services for students, showing steady increases in the percentage of community colleges with various technologies and programs.

Status of Services for Online Students at Community Colleges

Service Currently Offer Offered a Year Ago
Campus testing center for distance students 73% 69%
Distance ed specific faculty training 96% 92%
Online admissions 84% 77%
Online counseling / advising 51% 43%
Online library services 96% 96%
Online plagiarism evaluation 54% 48%
Online registration 89% 87%
Online student orientation for distance classes 75% 66%
Online textbook sales 72% 66%
See all postings »
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Comments on Distance Ed Continues Rapid Growth at Community Colleges

  • Only The Begining!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Posted by Michael Clifford , CHairman on April 7, 2008 at 2:00pm EDT
  • 15 years from now education will be online and we will discuss those wonderful old places called campuses :-)

  • Posted by D. Keller at College of San Mateo on April 7, 2008 at 6:05pm EDT
  • I would think that the biggest problem for teachers of these classes is the attrition rate, which is much, much higher than in face-to-face classes, at least everywhere I've seen distance ed in place. We have classes at my school that start with 40 and end with 5--and with teachers who have very low f2f attrition.

  • Why are they leaving
  • Posted by C.Segal on April 7, 2008 at 9:30pm EDT
  • D. Keller talks about the attrition rate which makes me wonder if anyone has looked into the reason.

    40 students is a large online class number. Does the course use group projects or any other aspect that tends to help students feel a sense of community. Required weekly participation with students learning from one another is really effective.

    How quickly does the professor respond to email? Does the professor send private notes to students who appear to be having difficulty with exams, papers, etc. asking
    if there is a problem or if help is needed?

    Our attrition rate is very low for an online course with probably loss of 5-7 at a max and usually no more than 1-2.

    Too easy to blame on-line education; have someone look at the courses themselves to see if best practices are being used.

    Engaged, interested students do not drop courses without good cause.

  • Faculty and Distance Education
  • Posted by Ruth windhover , PhD, JD at Highline Community College on April 9, 2008 at 4:20pm EDT
  • Why does the non-teaching education community find it so easy to portray faculty as reactionary or uncooperative? Are two negative comments the only worthwhile information to include in an article on Distance Education, an issue on which faculty have been leaders and innovators?

  • attrition rate
  • Posted by John Thompson on April 14, 2008 at 12:15am EDT
  • A comment mentions that the attrition rate for online courses is much higher than traditional courses. I keep hearing that but where exactly does that statement originate? What study definitively showed that fact? Who has the statistics and study to back it up? To me, having taught over 70 online courses and have had minimal drops, I assert that the statement that online courses have a much higher attrition rate is an urban myth, probably started by some online fearing F2F luddite. Prove me wrong.

  • Attrition Rate Research
  • Posted by Jay Alperson , Professor at Palomar College on April 14, 2008 at 11:00am EDT
  • Here is a short quote from a March 2008 article by Stanford-Bowers at http://jolt.merlot.org/vol4no1/stanford-bowers0308.pdf. The numbers are similar to ones obtained at our school in controlled research.

    Online dropout rates have
    traditionally ranged from 30 to 50 percent (Hill & Raven, 2000; Moore et al., 2002; O'Brien & Renner,
    2002). Reasons for this attrition coincide with those of traditional students who cite “personal problems,
    financial problems, changes in work schedule, and teacherrelated
    concerns” (Moore et al., 2002, p. 6).
    Studies also indicate that a lack of personal interaction and support are major reasons for online student
    attrition (Moore & Kearsley, 1996; Moore et al., 2002). In addition, many students enroll in online
    courses with the misconception that these courses are less challenging than traditional courses or with
    other mistaken expectations such as the idea that working at one's own pace means due dates and
    deadlines are nonexistent (Burnett, 2001; Moore et al., 2002; Tait, 2004). The realities of virtual learning
    often overwhelm many of these students who ultimately become attrition statistics.