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Research Methods 'Beyond Google'

June 17, 2008

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When "Google" has become a synonym for "research," how should faculty respond? And if the answer doesn't lie in musty books and stacks of journals, are libraries still part of the answer?

The problem is near-universal for professors who discover, upon assigning research projects, that superficial searches on the Internet and facts gleaned from Wikipedia are the extent -- or a significant portion -- of far too many of their students' investigations. It's not necessarily an issue of laziness, perhaps, but one of exposure to a set of research practices and a mindset that encourages critical thinking about competing online sources. Just because students walk in the door as "digital natives," the common observation goes, doesn't mean they're equipped to handle the heavy lifting of digital databases and proprietary search engines that comprise the bulk of modern, online research techniques.

Yet the gap between students' research competence and what's required of a modern college graduate can't easily be solved without a framework that encompasses faculty members, librarians, technicians and those who study teaching methods. After all, faculty control their syllabuses, librarians are often confined to the reference desk and IT staff are there for when the network crashes.

So instead of expecting students to wander into the library themselves, some professors are bringing the stacks into the classroom. In an effort to nudge curriculums in the direction of incorporating research methodology into the fabric of courses themselves, two universities are experimenting with voluntary programs that encourage cooperation between faculty and research specialists to develop assignments that will serve as a hands-on and collaborative introduction to the relevant skills and practices.

Kathy Lee Berggren, a professor at Cornell University, teaches oral communication with a "heavy research component." Still, she pointed out, "a lot of my students really [only] scratch the surface with the type of research they're doing."

"Research isn't a Google search," she said.

That sentiment was echoed by several others involved with the Cornell Undergraduate Information Competency Initiative, a program that kicked off on Monday with a week-long summer institute aimed at understanding how students perceive university research, how to guide their habits and how to merge existing course goals with instruction in research methods. Those practices, of course, can apply whether inside a brick-and-mortar research facility or logged on from home. The goal is to "really learn how to use a library whether they're in it or not," Berggren said.

Each of nine faculty fellows, including Berggren, will join an "implementation team" consisting of a librarian, someone from the information technology staff and a representative from Cornell's Center for Learning and Teaching with the "objective of infusing information competency skills into the coursework," said Thomas Mills, a co-chairman of the program who teaches online legal research at the Cornell Law School. Those teams will continue to meet over the next semester to monitor how the course is progressing and evaluate research-based assignments.

"It's certainly one way to encourage faculty who probably were taught in a very lecture-style format and have grown up in a largely lecture-style format -- maybe augmented by PowerPoint -- to share with undergraduates the genuine excitement of what learning in a university is all about, and that does involve research," said Tracy Mitrano, the director of Cornell's Computer Policy and Law Program and, like, Berggren, both a faculty fellow and an institute facilitator. "It might also involve service...."

Mitrano incorporated what she calls "active learning" techniques into her course on the culture, law and politics of the Internet, an experience one of her former students, now a teaching assistant, will discuss this week at the institute, she said. When she brought up the music recording industry's anti-piracy tactic of sending "pre-litigation letters" to colleges, "the room erupted," she remembers. To bring in real-world concepts and to encourage collaborative research, she broke the class into groups, each of which was assigned a different project: on the history of piracy, on current issues, on new business models for music, protest movements and other topics.

"Man, they woke right up," Mitrano recalled. "I didn't see any more yawns."

An instructor "winds up learning so much that it's an enormous benefit to them, and moreover, it reminds them of why they wanted to be in higher education in the first place, because it's all about this process, and it's exciting."

The germ of the Cornell initiative started with a visit to the University of California at Berkeley last spring, where faculty and librarians learned about the Mellon Library/Faculty Fellowship for Undergraduate Research, which for several years has tested a similar model but on the scale of an even larger research campus, and with funding from the Andrew W. Mellon Foundation.

During Berkeley's accreditation renewal process several years ago, said Elizabeth Dupuis, the project's director, one of the campuswide goals was to define "what it means to be at a research institution." Of course, she said, one of the fundamental aspects of that experience was research itself, but not just in lab courses or classes on research methods.

“There’s no course that everyone takes, and there’s not really a very clear trajectory for most students,” Dupuis noted.

“It’s really important that these skills are taught in the context of a course, and really learning the content and material of a discipline, as opposed to learning these skills separate from a course.” The answer, she said, is "to try to infuse these skills in a wide range of courses" and "work into those assignments the sort of critical thinking skills along the way” -- “a net gain of exposure throughout [students'] career.”

Berkeley's Mellon-funded program, renewed after its initial grant for several years, is now in a hiatus phase in which the university is working with external evaluation consultants to conduct focus groups and interviews with participants. Last fall, a modified version of the program was established that focuses on full departments rather than on individual faculty members.

But as the trajectory of the program indicates, the movement is from the grass roots rather than from on high, a necessity at large and often unwieldy institutions like Berkeley and Cornell.

So for now, the participants in the Cornell institute are "academic guinea pigs," said Anne Kenney, the university librarian.

“[B]eing able to understand the importance of navigating a complex information landscape and being good-quality consumers of content rather than passive receptors of what’s pushed at them is important," she said. "We know that ... when faculty who have used librarians to provide information competency components in their classes, there has been a concomitant increase in the quality of papers presented.”

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Comments on Research Methods 'Beyond Google'

  • Redefining Research
  • Posted by Edward Winslow , A "tired" refired business professor on June 17, 2008 at 10:00am EDT
  • I suspect the underlying quote in the text:

    'The goal is to “really learn how to use a library whether they’re in it or not,” Berggren said."

    is the key to this whole effort. The reaction of brick and mortar librarian has been defensive from the start in the information age that has now become the digital age.

    I would suggest two concepts are paramount in developing citizens of the new globalized and connected world. First, the assumption of personal responsibility for their own decision-making based on a rational value system. And...in addition, to realize they must accept the consequences of their actions based on those decisions. Learners today often fail in connecting these dots.

    Second, our job as facilitators of their learning processes is to imbue a deep sense of independent critical thinking into all curricula that includes the abilities to use rational argumentation. This aspect is often left out because of the lack of this teaching over the past 50 years or so. Most professional academics refuse to admit they have no concept here.

    And finally, the ability to "observe and digest" the world happenings combined with the above skills will create new generations of leanrers that will be able to cope with the monumental changes taking place.

  • Posted by Piss Poor Prof , Google should be research on June 17, 2008 at 12:50pm EDT
  • I would counsel against the fallacy of the lazy student. They seem, on the whole, eager to bridge the expectation divide (they expect open, accessible information). They do not expect to have to navigate the Byzantine fiefdoms of disciplined research. Naive and perhaps idealistic? Yes. But really, should research be as hard as it is?

    Consider that you are not affiliated with a university/college. How do you go about finding the research/articles/data you need? Same set of steps confound the Freshman. The databases are not intuitive or well advertised? And why aren't they all aggregated anyway? Why is it easier to order a pizza than to find a set of vetted articles on a given subject? And then we blame the student for not being able to navigate the labyrinth to find the gems?

    More here: burntoutadjunct.blogspot.com

  • Another model of teaching research methods
  • Posted by Dolsy Smith , Librarian at The George Washington University on June 17, 2008 at 2:15pm EDT
  • At my institution, we are fortunate to have a university-wide program to teach scholarly research practices at the undergraduate level, in the form of a required first-year writing course. In each section of the course, a faculty member and a librarian collaborate to create lessons and assignments that emphasize the recursive nature of writing and research, culminating in a substantial research paper. Because the various sections of the course have specific and typically interdisciplinary themes, the students can pursue this research at a greater depth than is usually possible in generic writing courses, while having the scope to focus on the process—through peer workshops, revision, multiple class visits to the library, etc.—in ways that don’t often happen in survey courses or even upper-division seminars. Faculty and librarians try to push students beyond instrumental approaches to research—in which students are merely consumers of information—and toward a critical stance with regard to the purposes and rhetoric of academic discourse. In-class activities such as skimming academic texts, comparing library databases, or building a scholarly vocabulary from abstracts and bibliographies, alongside assignments like annotating sources, help make research practices an explicit and intellectual part of the course.

  • Good Ideas - More Work To Do
  • Posted by stevenb on June 17, 2008 at 4:10pm EDT
  • Thanks for bringing to our attention some of the good programs in higher education that bring together librarians, faculty and administrators to help students become better researchers. There are certainly many others, but overall there are still many institutions where the mentality is one of "teaching research skills is the library's job - not mine" or even worse "our students already know how to research when they get here so why allocate class time to library-oriented instruction." In the workshops I do through the Blended Librarians Community, we hear of these frustrating situations again and again. You wisely point out that faculty, not librarians, have control over curriculum and assignments. Therefore we have to collaborate to develop assignments that help students, over time, develop better research skills. Another myth we have to overcome is that these research skills can be developed in a single class or course. It doesn't work that way. For more on that issue see a post I wrote at http://acrlog.org/2008/05/21/santa-the-easter-bunny-and-the-information-literacy-class/

  • Google Won, We Can All Go Home Now
  • Posted by Scrawed on June 18, 2008 at 9:15am EDT
  • The truth of the matter is Google won! Students who plagiarize material wholesale from online sources won! and continue to win every day! Some of them are in positions of responsibility! Some of them can affect the lives of millions! Some of them are even professors themselves now!

    Their handlers and enablers won! and continue to win every day! Even when challenged they've got the clout to stay in place and thrive! You can't fire them - they sue!

    You can't argue with success! Dishonest success elevates! It is so easily come by in comparison to honest effort that anybody can piss on! And hey, let's face it - real work just looks bad! Real engagement just looks like struggling! Real thought is just too difficult to appreciate! And you can always, ALWAYS, trash a student with a decade or even two of excellent performance with just a couple of words in the right place!

    Google won!
    We can all go home now.

  • FIxed for k-12
  • Posted by wmiller on June 18, 2008 at 11:30am EDT
  • Good news is we have fixed this problem for the K-12 market with netTrekker d.i. (differentiated instruction).

    This site is a collection of 180,000 educationally relevant resources that have all been vetted by educators and sorted in an easy to use manner. www.nettrekker.com

  • Research is a skill
  • Posted by Marty Jenkins on June 23, 2008 at 1:40pm EDT
  • Doing research is, always has been, and always will be, a SKILL that has to be learned. Fifty years ago, knowing how to read a book did not mean a student automatically knew how to do research. There's no reason to expect that because a student (or faculty member) has been using a computer since they were 3, that they know how to do online research. It's just taken us 20 years (and the rise of the "it's all on Google" mentality) to realized this.
    Yes, libraries and the companies that broker online information need to do more to improve search experiences and bring together information as much as possible. But academic institutions also need to re-commit (as the places in this article seem to be doing) to teaching the skills of research.
    For a great discussion of the difference between "find something/anything" and real research, read the writings of Thomas Mann (the one who works at the Library of Congress).

  • research etc.
  • Posted by Paul T. Jackson , Consultant - Instructor on June 24, 2008 at 5:40am EDT
  • First I'd like to say that I feel, to many, there seems to be misunderstanding about what constitutes "Research."
    Washington State has a law that requires all college students to be "library literate" before graduating. We call it "Library Literacy" which is basically knowing how to use a library. Several institutional libraries have mounted courses or online tutorials that speak to the Washington State requirement...some good; some not so good. But this is not Research.
    There is also what librarians call "Bibliographic Instruction (BI)." This is usually a reference course for specialties such as music, engineering, education; all the different majors.
    BI, while closer to research, is not research per se, but does give students a working knowledge of sources/resources for their particular field of study, which they might use in their research.
    When Ph.D. candidates do a "review of the literature" survey for their dissertation, they may engage in "literary research."
    "Research Methods" courses should cover not only "literary review" methods of research that might require Bibliographic Instruction, but also what I've taught; "The Research Process," as research is a process that can also involve Qualitative and Quantitative data collection and analysis.
    Even the musicologist student, or perhaps the ethnomusicologist, needs to go beyond bibliographic instruction, library literacy, and literary review, as they will most likely be dealing with societal situations.
    This is not easily done in academia, but there are now, across the country, many instructors and institutions that are taking steps to incorporate many or all of these above things into the "process of research." And that includes what also has been suggested, i.e., Critical and Creative Thinking.

  • Developing the habits
  • Posted by Maureen Perry , Reference Librarian at University of Southern Maine on June 26, 2008 at 11:25am EDT
  • I like the attention to research as a set of practices. A single-shot session does not make a student a skilled researcher. Students need to develop these habits over time, with repeated exposure to the ideas.

  • “Research Methods ‘Beyond Google’”
  • Posted by Paul Barron , Director of Library and Archives at George. C. Marshall Foundation on June 27, 2008 at 4:45pm EDT
  • I agree; "Research isn't a Google search." However to google a topic is a behavior pattern; to change that behavior we need to show students a better way to conduct research. A student's preference for Google can be a hook to get them into the proprietary databases. Teaching a student to search with Google's advanced search syntaxes such as title field searches with Boolean expressions and domain limiters can be employed to introduce them to searching the proprietary databases. That same complex syntax query in Google works in the proprietary databases like Factiva with minor syntax change: the intitle: syntax in Google is replaced with hlp= (headline and lead paragraph) and the domain limiter is replaced with a specific source like a journal. When the results are peer-reviewed journal articles versus untitled and undated Google results, the students know which ones to cite in their research.
    Bottom line: Google can be an aid in teaching students research skills; teach them how to use the advanced syntaxes as an introduction to searching the better databases.

  • What, specifically, needs to be taught
  • Posted by Thomas Mann , Reference Librarian at Library of Congress on July 24, 2009 at 4:15pm EDT
  • Since I've written an entire book on exactly what research libraries offer than cannot be found on the open Internet, let me just provide, here, the Table of Contents from _The Oxford Guide to Library Research_, 3rd edition (Oxford U. Press, 2005):

    Preface

    What research libraries can offer that the Internet cannot (both resources and search techniques) - Trade-offs of what, who, and where restrictions on free access B Hierarchy of levels of learning B Data, information, opinion, knowledge, understanding B Wisdom separate B Implications of format differences B Nine methods of subject searching B Patterns in inefficient searches

    1. Initial Overviews: Encyclopedias

    Characteristics of encyclopedias B Specialized vs. General encyclopedias B Examples B How to find articles in specialized encyclopedias B Cross-disciplinary searching B How to identify additional specialized encyclopedias B Peculiar strengths of general sets

     

    2. Subject Headings and the Library Catalog

    Problems in determining the right subject headings B Uniform Heading B Scope-match specificity and its modifications B Specific entry B Four ways to find the right subject headings B Cross-references B Alphabetically adjacent terms B Subject tracings B Browse displays of subdivisions B Recognition vs. prior specification B Use of three menu listings B Precoordination vs. postcoordination B Particularly useful subdivisions B Miscellaneous tips on subject headings B Narrowing a topic B Proper names B Finding foreign language books B Pattern headings

     

    3. General Browsing, Focused Browsing, and Use of Classified Bookstacks

    Alternative methods of shelving book collections B The problems with shelving by accession number, by height, or in remote warehouses B Serendipity and recognition B General browsing vs. focused browsing B Full text searching and depth of access B Lighthouse libraries example B Searching for a single word B Valery and Dreyfus example B Inadequacy of Google Print as a replacement for classified bookstacks - The complementary relationship of the library catalog and the classified bookstacks B The catalog as the index to the classification scheme B Trade-offs and remedies - Exploiting the internal structure of the cataloging system B The problems that result when the system is ignored B Browsing in other contexts B Importance of full texts of books arranged in subject groupings

     

    4. Subject Headings and Indexes to Journal ArticlesDescriptors B Separate thesauri B Descriptor fields in online records B Eureka databases B Browse search feature B FirstSearch databases and WilsonWeb counterparts B Related Subjects search feature B Contrast of Eureka and FirstSearch softwares B EBSCO Host research databases B Search features B Dialog and DataStar databases B ProQuest databases B Miscellaneous databases with controlled descriptors B Cross-disciplinary searching B Finding where journals are indexed and which journals are available electronically B Identifying the best journals B Problems with abbreviations of journal titles B The change in cataloging rules for serials

     

    5. Keyword Searches

    Problems with controlled vocabulary searches B Advantages of controlled vocabularies B Problems with keyword searches B Advantages of keywords B Index/Abstract-level keyword databases and printed sources B Full text databases B Convenience vs. quality of access B ProQuest databases B EBSCO Host research databases B InfoTrac databases B JSTOR B Project Muse B LexisNexis B Web sites on the open Internet B Search engines B Subject directories B Invisible Web sites B Google Print project - Summary

     

    6. Citation Searches

    Finding where a known source has been footnoted by a subsequent journal article B ISI indexes B Web of Science B Cross-disciplinary coverage B Cycling sources B AReviews@ of journal articles B Additional features of ISI indexes B Citation searching in other databases

     

    7. Related Record Searches

    Finding articles that have footnotes in common with a starting-point article B Examples B Differences between CD-ROM versions and Web of Science

     

    8. Higher-Level Overviews: Review Articles

    ALiterature review@ or Astate of the art@ assessments B Differences from book reviews and encyclopedia articles B Web of Science Areview@ limit capability B Other sources of literature reviews

     

    9. Published Bibliographies

    Differences from computer printouts of sources B Doing Boolean combinations without a computer B Two problems in identifying published bibliographies B Bibliographies not shelved with regular books B Subdivision BBibliography can be missed in library catalog B Finding bibliographies via the library catalog B Finding bibliographies in Z class shelving area B Other sources for finding bibliographies B Guides to the literature B Bibliographies not superseded by computer sources

     

    10. Boolean Combinations and Search Limitations

    Boolean combinations B Component word searching within controlled subject strings B Word truncation B Proximity searches B Limitations of sets B Limiting by time periods B Limiting by geographic area codes B Limiting by document types B Combining keywords and citation searches B Boolean combinations without computers B Precoordinated headings and browse displays B Published subject bibliographies B Focused shelf-browsing - How to identify which databases exist

     

    11. Locating Material in Other Libraries

    Determining library locations of desired items B WorldCat, RLG Union Catalog, National Union Catalog of Pre-1956 Imprints B Other union lists and databases - Web sites for identifying out of print books for sale B Determining which libraries have special collections on your subject B Interlibrary loan and document delivery

     

    12. People Sources

    Journalists and academics B Inhibiting assumptions B AFind it on your own@ B Advantages of people sources B Listservs and discussion groups online B Techniques for students B Sources for identifying experts B Associations and directories B How to talk to reference librarians

     

    13. Hidden Treasures

    Resources not shelved or cataloged with conventional research materials B Microform sets and counterpart Web sites B Web collections B Government documents B Particular importance of Congressional hearings B Archives, Manuscripts, and Public Records

     

    14. Special Subjects and Formats

    Biography B Book reviews B Business and economics B Copyright status information B Genealogy and local history B Illustrations, pictures, and photographs B Literary criticism B Maps B Newspapers B Out-of-print and secondhand books B Primary sources B Standards and specifications B Statistics B Tabular data B Tests (psychological and educational) B Translations

    15. Reference Sources: Searching by Types of Literature

    Reference questions vs. research questions B Review of search techniques for research questions B Type of literature searches B Internet sources for fact searches B Coverage of the various types of literature B Understanding the formal properties of retrieval systems B The discipline of library and information science B Sources for identifying types of literature in any subject area B Concluding thoughts

     

    Appendix: Wisdom