News, Views and Careers for All of Higher Education
Sept. 10
Opinions on the impact of New York Attorney General Andrew Cuomo’s investigation into the student loan industry (which reared its head again Tuesday — see related article) vary widely. Supporters champion it as having shined a light on sleazy practices in which some lenders and colleges engaged, and as ultimately helping students. Critics say it destroyed the careers of several financial aid officers and besmirched thousands of financial aid officers and lenders without ever proving that any individual student paid a penny more than he or she should have.
But what Cuomo’s investigation undeniably did was put significant pressure on the federal government to step up its regulation of the student loan industry. That was particularly true of the private or “alternative” loan market that had expanded widely — virtually unfettered by federal oversight — during the early part of this decade. While Democrats pummeled the Bush administration for its perceived lack of interest in regulating lenders who have long contributed heavily to Republican politicians, Education Secretary Margaret Spellings argued that federal officials, and especially her agency, had far less authority to rein in potential abuses in the private student loan market than they did in the federal loan programs.
The effort to change that equation — a major section of the Higher Education Opportunity Act that Congress passed in July and President Bush signed last month — is widely seen as giving federal regulators additional tools and consumers much more information with which to try to tame what Cuomo and members of Congress had dubbed the “Wild West” of the student loan market.
The new law restricts the relationships between college officials and lenders in an effort to avoid potential conflicts of interest; restricts certain kinds of marketing seen as misleading; and requires loan providers to give prospective borrowers significantly more information about their loans and about students’ alternatives to private loans, among other things.
But Congress stopped short of embracing two major changes that advocates for students and many financial aid officers argued would truly protect students from being hamstrung by unnecessary private loan debt: (1) requiring college officials to “certify” that a student needs the money he or she is preparing to borrow from a private loan provider and (2) allowing borrowers to discharge private loan debt in bankruptcy. The first provision was strongly opposed by some lenders who provide loans directly to consumers, and the latter ran into significant opposition from senators who had little interest in reopening wholesale changes made to federal bankruptcy laws in 2005.
While the National Association of Student Financial Aid Administrators and its president, Philip R. Day Jr., favored the certification and bankruptcy changes that Congress shunned, “on the whole, the bill is a win for borrowers,” said Justin Draeger, a spokesman for the group.
Change in the Weather
The fact that there is reasonably widespread agreement on many of the new law’s loan provisions reflects just how much the revelations from Cuomo’s investigation (and its companion inquiries in Congress) changed the political equation on student loans. Some of the changes embraced in the legislation had been discussed and discarded in previous years, typically amid opposition from, or at least a lack of agreement among, lenders and many financial aid officials.
Even as many loan industry representatives have continued to assert that the Cuomo investigation greatly exaggerated the extent and degree of unethical and even questionable behavior by lenders, most came to see the inevitability, if not always the wisdom, of the changes.
Among the most significant changes made by the legislation are the following:
“We’re happy about the disclosures to students that have to be made,” said Draeger of the financial aid officers’ group. “A lot of private student lenders were doing this already, but this puts everybody on the same page. And the opportunity for borrowers to opt out of the loans is also a good thing. All of those things offer more protections for borrowers, and anything that does that is good, from our members’ perspective.”
Most lenders agree. “All of this information will help parents and students make a more informed decision,” said Raza Khan, president and co-founder of MyRichUncle, a lender whose complaints about financial aid offices steering potential borrowers toward certain lenders (and hence away from his company) helped spur Cuomo’s investigation. “This bill was crafted to make sure customers are informed and able to secure loans in a fair and balanced way.”
MyRichUncle was among numerous lenders that opposed one other step that many financial aid officers and student advocates thought would go even further to protect prospective borrowers from unnecessary private loan debt. The proposal, which was offered by NASFAA and was favored by many lawmakers in the House of Representatives, would have required lenders to obtain “certification” from a borrower’s college about the student’s “cost of attendance” and the difference between that cost and the amount of federal financial aid for which he or she qualified. It also would have required the lender to let a college know how much it planned to lend to a borrower.
The proposal had widespread support from those who concerned about the growing private loan borrowing that students are engaging in. Advocates for the NASFAA plan sought to insert financial aid officers into the process in which many private loans are marketed directly to potential borrowers, who sometimes agree to take out private loans when they might qualify for lower-cost federal loans or even, in some cases, take on more debt than they need to.
“Some of the best prevention against unnecessary borrowing has come out of the advice that financial aid directors give to students,” said Luke Swarthout, whose last day as a higher education advocate for the U.S. Public Interest Research Group was Friday.
Robert Shireman, president of the Institute for College Access and Success, said his group supported the certification idea as a way to to help financial aid directors keep students out of financial difficulty. “Financial aid officers will sometimes discover three years later than a student they thought was doing fine had a direct to consumer loan and is having trouble paying it back,” Shireman said. “The FAO never had a chance to help that student make ends meet.”
Shireman, whose group was among those that pushed the idea, said supporters considered the proposal a “mild” one and had contemplated proposing legislation that would have required all students to go through financial counseling before taking out a private loan, as Barnard College has begun doing to try to limit private loan borrowing. But “that seemed like too much to ask for at this stage.”
Some lenders supported the certification proposal. “We thought that it was more responsible to have schools involved, and that it would prevent overborrowing,” said Tom Joyce, senior vice president at Sallie Mae, which provides private loans as well as being the biggest originator of federal loans. “Schools can help more than anyone in assuring that students are maxing out on federal loans before they turn to private loans.”
Political considerations clearly played a role in killing the certification proposal. The leaders of the Senate Banking Committee, Sen. Chris Dodd (D-Conn.) and Sen. Richard Shelby (R-Ala.), had painstakingly negotiated an agreement on a specific set of ideas for regulating private loans and could not be pushed further by House lawmakers who supported certification.
And the idea ran into strong opposition from a group of lenders who market their loans directly to student borrowers. MyRichUncle led the way. It made its reputation (infamously, in the eyes of many financial aid directors) by arguing that financial aid officers, rather than honest brokers working on students’ behalf, too often directed them to lenders with which they supported (or with which they were cozy, depending on one’s view).
So where supporters of certification saw colleges ensuring that students don’t borrow too much, Khan of MyRichUncle said, the danger is that institutions would end up “steering or attempting to limit consumer choice…. We still see examples of specific lenders who are packaged into financial aid letters from schools,” Khan said, and mandating their participation in the private loan process could make it easier for institutions to nudge students toward private loan providers that they favor.
In lieu of the proposal requiring college financial aid offices to certify private loans, the compromise Higher Education Act legislation signed into law by President Bush last month instead requires students themselves to obtain much of the same information (about their cost of attendance, the amount of federal aid they qualify for, etc.) that the NASFAA proposal would have mandated. Supporters of this approach said it would serve much the same purpose as requiring the college itself to certify the loan, since students presumably would have to turn to college officials to obtain much of the information needed to fill out the form.
But the fact that officials at a college might never see the information the student provides to the lender, and is not in any way required to sign off on the form, significantly undermines the value of the information as a potential deterrent to students’ taking on excessive loan debt, said Swarthout, the former PIRG official. “It would be a fundamental mistake to consider this an alternative, a stopgap, or even a partial effort at certification,” he said. “It does not accomplish the proposed goal of certification.”
The other policy sought by some college officials and advocates for students to protect private loan borrowers was a reversal of the change made to federal bankruptcy laws in 2005 that excluded private student loans from the assets that an individual could discharge during bankruptcy. Supporters, like Sen. Richard J. Durbin and Rep. Danny Davis, both Illinois Democrats, said the change was necessary to help protect borrowers from the crush of excessive debt burdens.
Opponents argued that the proposal could wind up increasing what students pay for loans, because lenders would have to increase their fees to cover the loans they’d have to write off. But the idea ultimately failed, most agree, because members of Congress were loathe to consider making one narrow change in the 2005 bankruptcy law that might reopen the intense battles over many other aspects of the law.
“It seemed to be the larger politics around bankruptcy in general” that killed that provision, said Shireman. To get that back on the table, he said, “will take some time and probably some grander strategy.”
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Congress proved, once again, that it is in the pocket of special interest groups like the companies providing alternative loans, such as My Rich Uncle. This bill is a disgrace because the real effect will be that nothing happens. Without the provision requiring loan certification by the Financial Aid Officer, this law is toothless and does nothing whatsoever to curb the abuses and predatory lending practices of the alternative educational lending community.
Schools and FAO’s should be especially upsetbecause the current law does provide that if an alternative loan, in addition to a federal loan, exceeds the cost of attendance for a particular, then the school is in direct violation of Title IV law and is liable for repaying the entire federal loan back to the Department of Education!
Not only do schools not have a say in certifying these loans, they are on the hook for violating the law if the total aid package exceeds the Cost of Attendance, even if they are unaware that a student has taken out the alternative loan.
What rubbish! What a bad idea. NASFAA, Inside Higher ED, NABUCO, and the entire financial aid community should be up in arms over this situation. Congress should be ashamed of itself.
Trust me, this whole mess will lead to yet another bailout by the public five years from now when we see millions of students across the country defaulting on their alternative educational loans. I can’t wait until My Rich Uncle, Sallie Mae, et al, petition Congress to have the Department of Ed (U.S. taxpayers) buy back all of these bad loans. We will then have only ourselves to blame for letting this madness happen....again!
feudi pandola, at 8:55 am EDT on September 10, 2008
Congress missed an opportunity to restore an important distinction between federal and private student loans. When private lenders offer graduates as many repayment options, deferment choices and forbearance opportunities as the federal government does, then they will have earned the right to deny the discharge of their loans in bankruptcy.
collegeloanconsultant, at 9:10 am EDT on September 10, 2008
I would say that now is the time to make sure that you have a prominent disclosure about Direct Private loans in print and on your website.
Some may even want to consider asking students to “certify” to schools that they have NOT taken out these loans, and that if they do their federal aid can be reduced.
Perhaps it is time to bring back the institutional application.
Everything that has happened to date did so because the law and regulations did not go far enough originally. Lenders and schools operated in a legal, but ethical vacuum and a tiny minority were sucked in.
I can’t wait for the next greenhorn AG with political aspirations who will come down on FAO’s because “we did not do enough” to tell students about the problems with alternative loans despite our national association lobbying for certification and dischargeability.
Congress has the ability to put a stop to it now, but they dropped the ball, but you know the ball is going to come around again.
Those who don’t learn from the past...
R.F., at 9:30 am EDT on September 10, 2008
The Spitzer/Cuomo investigation merely scratches the surface of what is a systemic predatory lending issue.
Sure, its great to slap hands for aggressive and unethical marketing of student loans, but what is far more serious are the predatory relationships, legislated by Congress, that are causing the financial ruin of hundreds of thousands, if not millions, of decent citizens who are strongarmed under the weight of federal law to repay far, far, far more than they originally borrowed- citizens whose only crime was pursuing higher education throught the federally guaranteed student loan program.
I argue that the federally guaranteed student loan system is predatory inherently. In other words, there is a financial motive for lenders to default federally guaranteed loans. To prove this, I point out multiple instances where lenders such as Sallie Mae were caught defaulting student loans without even trying to collect on the debt (Sallie Mae and others were fined millions of dollars for these violations of the False Claims Act).
Further I point to the FFEL guarantors, who derive their financial existence from defaulted loans. They are given collection powers that would “make a mobster envious” according to Professor Elizabeth Warren- powers that include: wage garnishment, income tax/stimulus garnishment, Social Security/Disability garnishment, license suspension, and other powers...in addition to the traditional pressure that is put on debtors by way of decreased credit scores, etc.
Additionally, I point to the fact that Sallie Mae’s “fee income” increased by 227% betweeen 200-2005, while their loan volume increased by only 87% during the same time period.
What is probably worst: The Department Of education predicted in 2004 that for every dollar it paid out in default claims, it would recover every dollar of principal, plus almost 20% in interest, fees, etc. (This was reported by John Hechinger of the Wall Street Journal in January 2004).
Finally, despite industry (And Dept. of Ed.) claims that defaults are at record lows, recent data suggests that about 1 in 4 borrowers will default on their student loans at some point. Defaulted student loans are indeed an absolute cash cow for all involved. Except, of course, the misfortunate borrowers.
Thus, the FFEL industry (and even the Direct program) has devolved to a place where it is more profitable for the loan industry when a student defaults. This is leading to shattered lives, whose stories I have been collecting for over 3 years now. One very illustrative example of how predatory the student loan industry has become: go to www.Premierecredit.com for 10 seconds. You will see how this student loan collection company has installed a 4000 gallon shark tank in the lobby of their corporate headquarters. This pretty much says it all.
It is absolutely imperative that Congress reinstate the standard consumer protections that were taken away for student loans- and only for student loans. This includes standard protections such as bankruptcy protection, statutes of limitations, refinancing rights, coverage under Truth in lending Laes, adherence to Fair Debt Collection Practices, and coverage under various state usury laws.
Not having these basic protections leads to predatory activities that are ruining peoples lives. This uniquely predatory loan system is literally causing citizens to go off the grid, flee the country (I have 2-3 dozen testimonials to back up this assertion), or worse as a result of their student loans.
All legislation that has been introduced to this end has been quietly killed under the strong lobbying influence of the student loan industry.
It’s way past time for Congress to listen to the borrowers, not the banks, and legislate accordingly.
Alan Collinge, Founder at StudentLoanJustice.Org, at 10:30 am EDT on September 10, 2008
Geez,
The quotes from the defunct lender sounds a little too cozy for me. Sounds like the writer is getting a little on the side from MRU, why else would this out-of-business lender even be talking?
Disgusting...
green, at 12:35 pm EDT on September 10, 2008
Cuomo’s actions are not ultimately going to help a single student. You said it perfectly in your assertion that he “shined a light on sleazy practices in which SOME lenders and colleges engaged". This problem was not as widespread as most would believe at either the college level or the student loan industry level. As is so often the case, the AG made sweeping accusations across the board without ever really engaging in due process. The result is that the smaller companies were forced out by the legal cost of compliance while the bigger companies simply paid the fines and moved on....and of course the biggest loser in all of this is the student who lost any and all incentives that used to be offered by lenders. Bravo Cuomo, you accomplished nothing.
As to Alan Collinge, I could have written his response myself as it has become so cliche`. He claims that:
“Not having these basic protections leads to predatory activities that are ruining peoples lives. This uniquely predatory loan system is literally causing citizens to go off the grid, flee the country (I have 2-3 dozen testimonials to back up this assertion), or worse as a result of their student loans.”
2-3 dozen? Out of how many millions of students that have succeeded in life solely based on the fact that they were given a means to borrow money to go to college, improve their lives, and gladly paid every cent back plus interest.
When you make poor decisions, such as quitting your job and moving to Alaska and ignoring your financial obligations, bad things happen. It doesn’t make all financial aid officers corrupt and it doesn’t make the entire student loan industry predatory.
There does need to be change in both the ways loans are marketed and in the way loans are paid back, but it doesn’t need to swing so far that it ruins a pretty good system and makes it possible for every single graduate to turn right around and file bankruptcy. Instead of having every company be on the defensive due to unwarranted subpoena’s, why not have lawmakers, college officials, and student lenders sit down and come up with a system that just might benefit everyone involved?
Student Loan Justice Exposed, Founder, at 2:55 pm EDT on September 10, 2008
We need student loan reform now, to avoid a financial melt down of the Student loan industry. Per US congressional testimony, the US department of education has been negligent in its oversight duties of the student loan industry. This has resulted in creating the most predatory lending financial institution in the entire USA. Unless we the American taxpayers demand and obtain student loan reform now, the US taxpayers will be asked to, and probably get saddled with having to bail out this industry with higher taxes (estimated at over 10 billion dollars). This bail out will be for the benefit of the financial institutions and their stock holders, NOT for the benefit of the students or the American taxpayers. Once again, American Taxpayers will be asked to bail out Corporate America, whose CEO’s get paid millions, while they run their companies into the ground, and while the rest of us are working for peanuts when a workable solution to the problem is possible. In the past, during the 70s and 80s, many schools were involved in what has been termed, “student loan farming” due to the neglect of the USDE when it failed to provide oversight of the industry and the schools benefiting from Government student loans. The result of this was a rapid increase in defaults of student loans in the late 1980’s and eventually the collapse of at one time, the second largest student loan guarantee company, The First Independent Trust company of Sacramento California in 1994. After this, congress passed the first Higher Education reform act, which did address some issues of the schools, but did nothing for the victimized students of the era who are still suffering today with defaulted loans. The next high default rate increase is about to happen due to changes in our economy, lack of higher pay scales for students graduating, (and lack of jobs,) education costs increasing rapidly and at rates much higher than inflation, and a credit crunch due to the S&N bail out, followed by the recent Home Mortgage bail out, and the continuing practices of some lending companies that have resulted in the companies being sued for various reasons by various state governments. The most recent massive lawsuit involved the State of New York, and before that, the State of California. Still after all of that, the US Congress has not provided any help for those people who find themselves in default status. The William D Ford option of a 10 year payment based on income, then having the loan balance due “forgiven” only to be taxed as income, only shifts the problem from USDE to the IRS, who then will apply late fees and interests, if the citizen cannot pay the tax due on the balance of a loan that is forgiven. This is not a solution, nor is it loan forgiveness, but is instead, an insult to the intelligence of every American. Currently and in the past, congress has passed laws that encourage and are directly related to the cause of defaulted student loans. The current laws do not help defaulted students. With the current economic collapse and radical changes happening to the economy in the USA, the default rates for students are again starting to rise rapidly, and congress will have a 2nd chance to correct a problem they have long neglected. Students in default status find themselves in downward spiral, unable to pay for their loans, in part due to the ungodly punitive damages imposed on them by the student loan industry. This must stop. We need to encourage these students to make payments on their loans, and make their payments possible within their financial reach. We do not need to take the heavy handed approach, as congress currently does with administrative garnishments. By going after peoples social security, disability, and other such payments, when those payments barely enable the student to have a basic standard of living in America. the congress encourages students in default to drop out of the system, thus leaving the burden of their loans on the US taxpayers. Administrative garnishments, once only the realm of the IRS, now imposes even harsher conditions on those already struggling financially, and is probably a violation of the Bill of Rights. Being a deadbeat is being able to pay your bills and refusing to, and that is defiantly not right. However, being in financial duress and trying to pay your bills but unable to, is quite another and should not warrant being called a deadbeat. Especially when congress has changed the laws over the last few years to create predatory laws that allow a select few, to benefit greatly at the cost of many. It’s time we help those who need it, and severely punish those who have helped to create, and support the parasitical system we now have. It is with that in mind, that WE the people, members of StudentLoanJustice.ORG offer our suggestion on how to reform student loans, and how to save it for generations to come. 1. A law requiring student loan aid offices, or anyone handling the student loan application who is in direct contact with the student, to notify the student that the Student loan contract is not the same contract that exists or will exist between the student and the School, once the student is accepted at the school. And that the student loan contract is not dependant upon the performance of the school, or anything else to do with the school. That the student loan contract is a contract between the student and the loan provider, and is about MONEY and its repayment, and nothing else. During the 70s and 80s and maybe into the 90s the students were not informed of this critical fact, and thought that the student loan contracts included school performance. This is an issue that has causes so many problems with students who either dropped out, or were unable to find work due to being sold useless educations. 2. A law requiring full disclosure statements in writing to the prospective student, that no consumer protections exist for student loans under current federal law.Disclosure statements should define and describe what no consumer protections mean, No bankruptcy protection, No “fraud” protection against the schools, and the fact that the government sees the student loan contract, and the promises of the schools to be two separate issues. And that congress changes the laws, concerning the collections, servicing, and bankruptcy options of these loans, that have a direct effect on the student, without the students approval or consent. Most students, fresh out of Highschool are NOT prepared for the responsibility of student loans, nor can they comprehend the long term effects of having such loans. 3. A law to require that The Dept of Ed must take steps to guarantee and require Student Aid representatives, or those handling the paperwork for Government backed student loans, are fully informing the student of the governments interest in student loans, its reserved rights, responsibilities, what it can do and cannot do, and that means telling them that congress can rewrite the laws which will in real effect, change the student loan terms, without prior consent or approval from students. Also this law should require that student aid representatives make it clearly understood to students, that the government operates on the presumption that anyone who takes out a student loan, is out to cheat the government. 4. A law that standardizes the way of accounting by all loan providers and servicers, requiring them to issue a standard account statement should be made available to the students, on a Monthly basis, that shows: A) All loans being serviced. B) The amount of each loan’s original principal. C) The current amount of each loans Principal D) Individually list added Fees, penalties, interest, what they are for, and how they are calculated. E) Interest rates for each loan, for each monthly payment period. F) The monthly payment amount and where it must be sent to. 5. A law requiring that payments received must be posted to accounts within 3 business days of arrival, or the payment returned to the Student within 5 days. We must not allow companies to sit on payments for 15 days before applying payment to accounts as some have so that they could claim a student went into default. 6. A law that creates a standard payment formula for all payments made. A formula that states that a specific percentage of any payment made, must be used to pay off the principal, unless the amount is less than (for example) 5 dollars. This encourages everyone, even people in default, to make some kind of payment effort to pay off their loans, and such a formula would bring in thousands of dollars not currently being collected, due the fact that current payments are eaten up by interest rates before they ever get applied to principal. 7. A law requiring the USDE to reform the way it handles defaults from people who experience financial hardship, due to catastrophic illness, deaths in the family that result in reduced levels of revenue and resources available to the family, disability, acts of god, (financial damages due to weather,) and financial hardships due to political actions, need to be enacted. 8. A total overhaul of the definition of “disabled” as applied to student loans must be completed so that the term is in harmony and synonymous with the term as applied in other federal laws, and not the exception to these laws. 9. Limit punitive damages that can be applied to students who are in default. Limit the size of late fees applied to defaulted student loans where the student is trying to rehabilitate the loan, or as successfully done so, then encountered financial difficulty and is late with a payment but makes up the difference during the following payment period. 10. The inability to benefit clause, as put forth by the Dept of Ed needs to be re written in more precise language that provides protection for students from the schools that are in the business of student loan farming, or are in business only for the purpose to taking advantage of the government student loan program while leaving the student with no real marketable skills, and/or just a huge debt to pay which the student cannot. 11. Limit the amount and percentage of fees student loan services can impose on students. 12. Provide relief for students victimized by the student loan farming that occurred during the 70 and 80s, for which congress knew about but did nothing. 13. Grand Father clauses for students, when the laws are changed by congress, needs to be enacted. 14. Elimination or modification of the Wage garnishment law, (P.L.102-164) as unconstitutional, and direct violation of the 7th, 5th and 6th Amendments. IRS administrative garnishment arises from statute, which is derived from Constitutional authority under Article 1, Section 8, Clause 1. Student loan administrative garnishment arises from CONTRACT which need to be challenged as invalid contracts. Only people who have signed student loan contracts AFTER congress passed P.L 102-164; 20 U.S.C. 1095a, should be subject to Administrative Garnishments. 15. Current Advocate and Ombudsman practices are not producing results favorable to both parties and, have themselves, become another parasite on the system, slowing down progress. Either empower the Ombudsman to make rulings in favor of the student, or write a law that stops all interest, penalties and fees while the Ombudsman or advocate, is handling a case. 16. Provide recourse, and means for people to file complaints, and get relief, when their loans are converted to default status, while at the same time, the student is going thru administrative process to apply for forbearances during times of financial difficulties. I have reports of 8 people stating that while they applied and where going thru to process to get their loans into forbearance, the loan provider at the same time, while approving forbearance, also converted their loans into default status. This resulted in the loan provider being able to file false claims to, and that were paid for by the Government Guarantor. These claims cost American taxpayers over 100 million dollars in 2006 alone. 17. The Image of American people being treated equally under the law has been shattered. We now have a clear and precise image of inequity created by the Congress who exercised its law making authority, and who was influenced by the Corporate elite, who have funneled millions of dollars in lobbying efforts to create a system that benefits the few, at the expense of the many, thus creating inequity under our law. This inequity must be addressed and reformed. 18. The term “Disposable income” needs to be re-defined. Income is not defined in any law, as the US courts have said that congress cannot define it. Therefore “disposable” income itself cannot have any legal meaning. Removing the term from all future contracts and instead use the term “disposable recourses” would be more accurate. 19. Record keeping track of student loans by USDE, needs to be corrected. Currently the government only tracks them for the first 2 years after leaving school. IF A loan defaults, then USDE Loans can be sold many times over the course of the life of the loan. Transfer of data can cause delays that result in students being declared default status because they are not notified who currently has their loan. Reforms in the way these companies handle loans also needs to be addressed.20. A law requiring regular inspection of student loan service sites that the US Postmaster allows to do their own mail processing. This is to insured that registered mail is properly handled rather than “lost” or delayed significantly enough to cause payments to be made late, because the service provider sat on them for days instead of applying payments to the account. (See the internet link on the Postal Inspector’s site for routine reporting of errors).
21. A law requiring a hold on all penalties and interests when a loan is in administrative changes, or: A. A student has an attorney working for them on their loan case. B. A student contests the total lack of notification of garnishment by lawful parties allowed to make such garnishment. C. The student incurs the inability to obtain services of Advocate and Ombudsman D. There is a lack of response to requests for information regarding payments made, including garnishment payments E. Lack of current service provider, being able to produce complete copies of original contracts. F. Lack of current service provider, being able to produce records of acquisition from previous loan service provider. G. Current service provider fails to respond in a timely amount of time of any inquires. Penalties against the loan servicer should also be imposed if the service providers are extremely late in filing their responses. Their job is to service the loan, not just collect money and charge fees. 22. A law that forbids interest to accrue on penalties or fees. 23. A law that will provide some relief to students who attended schools who have been sued and were found to have participated in student loan farming, deceptive recruitment practices, or were otherwise determined to have been involved in selling useless educations. 24. Establish national accreditation, and standards for all schools; colleges, proprietary schools, trade schools, schooling that takes place after High School level (public education levels). 25.A law that establishes what a basic standard of living in America is. Our current laws need to be looked at and their definitions updated to reflect the more modern society in which we live. Some states for instance, still consider Telephones and cars to be luxury items. yet in a modern society, these are necessary items to obtain work, unless you live in one of the biggest cities in the country were public transportation is available 24/7. And that is available in only a few select mega metro areas such as NYC, L.A., Chicago, and other such large cities. 26. Re-establish Consumer protections on student loans, the same consumer protections on any other loan available in the USA, either from a private lender, or a government loan. The idea of The Higher Education was not only for the individual but the strength of the country. IF all or most of the engineers, doctors, and scientists all end up coming from outside the US, this country will loose its position as world leader and become a 3rd world debt nation, which is exactly what our enemies want to happen to us. If this country doesn’t have highly trained minds that are proud of this country, its on the way to an economic collapse. Originally The idea behind Higher Education Act, was a low cost way to help people, and the nation. It was never intended to be a money making system for a select few corporations. The corruption in the USDE system is a result of the law being changed to provide a few select groups of persons, enough power to prey on the many. It is perpetuated because these persons have much $$ to lobby our federal reps, which keeps the ‘law’ tipped in their favor. And that law is designed to make it easy for students to find themselves in default status, which then allows the corporations to increase their so called profitability or company worth, on a rising rapid scale, due to the huge penalties and interests that get applied to a loan, when it goes into default status. Current laws punish anyone who finds themselves in default status. Most people in default status give up because their debts grow faster then the rate of the students ability to pay, and the students end up giving up, that is they stop paying, because what little they can pay, is never applied to the principal and their loans usually end up with over 3/4ths of the amount owed, to be penalties, fees, and increased interests, and interests imposed on interest.
If these reforms cannot be done, then it’s time to abandon the federal involvement in Student loans, and abolish the Higher Education act.
Mac Wildstar, at 6:29 pm EDT on September 10, 2008
To SLJE,
The zealotry with which you continue to “attack the messenger” is tiresome, and I hope that those reading this thread will pay particular attention to the fact that you failed, yet again, to refute- or even address- any of the points that I make in my post.
The only meaningful point that you seem to be making is that the 2-3 dozen people who have come to StudentLoanJustice.Org to tell about how they left the country as a result of their student loans are a fair price to pay for the public benefit that has resulted from the student loan program.
My response: if 3 dozen people have found my nearly invisible website with such situations, imagine what the true number of student loan expatriates is. I would guess conservatively that it is well over 10,000 citizens. Perhaps many more.
I have challenged you to reasoned debate on numerous occasions, and you have ducked this invitation every time. Further, I have implored you repeatedley to come out of the shadows and identify yourself, with the same result.
Use your real name, for instance, as I have been doing since the beginning of my struggle with this issue. Not doing so is immature, incredible, and only weakens your position considerably.
The predatory nature of student loans is a real problem, affecting real people. Unfortunately, you seem intent on throwing stones from the shadows, and this does nothing to generate meaningful debate.
Alan Collinge, Founder at Studentloanjustice.org, at 7:05 pm EDT on September 10, 2008
I have to side with Alan Collinge on this one. I’ve been a professor/administrator’s kid/grandkid, an admission officer in two very different schools, and undergrad, a grad student, will very soon be in ungodly amounts of loan repayment, and I have been advising college students in the scholarship fund I work for for the past 3 years.
The unnamed Student Loan Justice person paints a ridiculously rosy picture of student loan borrowers. Too many assumptions and extremes in your lame argument, I’m afraid. You think most borrowers are “gladly” paying back every cent??? Trust me, the majority of them are miserably paying back that debt and wondering if it was worth it. Even those who got MBAs or master’s degrees in Nursing or Health Care Admin or Architecture feel the pinch, and they’re probably making good money. But even that’s pushing it. Most of those people were able to work full-time and finish their program in 12-15 months.
What about all the M.Ed, MSW, MFA people out there? Should they have chosen a different career? Should they have stayed teachers or worked at Starbuck’s with their BA in Social Work — professions that pay horribly without advanced degrees (and not much better afterwards)?
And what a horrible, lame example he makes about “quitting your job and moving to Alaska and ignoring your financial obligations". When you get paid the standard wage for your job and one third of that pay goes to paying off a grad school loan, what kind of existence is that??? My brother decided to combine his love of sports with his love of science and got his undergrad in Pre-Physical Therapy, knowing that it would require PT school and a master’s degree. While applying for grad programs, he worked for a pittance as a PT aide in a hospital. He got into a decent program and now owes $100k for the privilege. He makes much better money but actually has LESS opportunity to provide for his family because even the best repayment best terms have him paying $800/month back to the Feds. Improved his life? Not really.
I can’t believe what the Student Loan Justice phantom has to say about the bankruptcy issue: “makes it possible for every single graduate to turn right around and file bankruptcy". Come on, man. That’s Critical Thinking 101. What a perfect Sweeping Generalization. Seriously, is ANYTHING that easy??? Heck no, just like not everyone can claim Chapter 7 or Chapter 11...
As for college financial aid departments, what incentive do they have to give students better advice when they’re all under the gun to increase enrollment every single semester/quarter? They help themselves sleep at night by using SLJ phantom’s argument — that education will give them a brighter future, no matter what the cost. But really, they’re just finding ANY WAY they can to get that kid enrolled and bankrolled. They have every incentive to do whatever it takes, regardless of what’s best for the student.
Isn’t the root cause more obvious? We’ve become a nation that runs almost entirely on borrowed resources. And we’re also a nation that loves to push the envelope until something breaks — like the Savings & Loan banks in the 80’s, the Tech Stocks in the 90’s and now the mortgage industry.
Sadly, I don’t think anything will ever temper our greed, and the lowest on the food chain always get screwed.
Shane Powers, Student Relations Manager/Grad Student, at 5:05 am EDT on September 11, 2008
You said “I can’t believe what the Student Loan Justice phantom has to say about the bankruptcy issue: “makes it possible for every single graduate to turn right around and file bankruptcy". Come on, man. That’s Critical Thinking 101. What a perfect Sweeping Generalization. Seriously, is ANYTHING that easy??? Heck no, just like not everyone can claim Chapter 7 or Chapter 11..”
In 1994, after 2 years of agonizing, stressful nights of no sleep, working what jobs I could find, and doing everything I knew how, to improve my financial situation, and after having a long talk with my Step-dad (a cop), I finally filed chapter 7 bankruptcy for the first time. Dad told me that if I did it to set up my life so that I would never again find myself in that situation. He told me everyone deserves a second chance, and that this would be mine and not to blow it.
Well The lawyers wanted 5K to do my bankruptcy, and I didn’t have 5 dollars let alone 5 thousand. So I had to do it myself with help from paralegal friends and a lawyer friend who made sure I did the paperwork right. Included was Student loans.
I got the stuff discharged, and since then have not gotten into any dept other than my day to day living expenses and with Michigans’ economy, that has been difficult enough.
13 years later, in October of 2007 I start getting harassing letters from some 3rd party parasite about student loans. USDE said I still owed them, and some 3rd party parasite company was claiming that I owed them. Well, not having any paperwork on the subject due to NO CONTACT having taken place in 13 years, I found myself on the USDE website and found out that the original guarantor/lender went bankrupt the same time I did. And that now Bank of America supposedly held the loans. Yet they never contacted me once, and I still have yet to hear from them.
I asked for copies of the original contracts and they sent me 300 pages of poorly copied and unreadable text. That’s when I got angry. And I do not get mad, I get even. I found Student Loan Justice and joined it.
Recently I have lead the way to writing the call for reforms, listing over 20 items that congress needs to address.
I am still financially poor. I drive a 92 car, (that’s 16 years old), am out of work for the 3rd time in 5 years. I have no savings, no 401k, nothing to my name except my unemployment benefits, the federal extension for michigan which runs out in 9 weeks. But I got lucky. I found a job out of state and am moving in 2 weeks. That costs money to move.
During the time USDE contacted me they tried to impose a wage garnishment on me, based on some overtime I was getting at my job. I explained to them the OT was due to someone putting a virus in our companies computer, causing a loss of data, and thus we had a deadline to meet, so we had to work overtime to redo all the work that was lost with the computer crash, and that the overtime was not normal hours. They based their garnishment decision on the over time pay anyways, which is against the law. 3 weeks later, before the first garnishment hit, I got permanently laid off for the 3rd time in 5 years.
IF the governments claim is correct, that I still owe, then they had 13 years to contact me and they did not. Now the amount claimed is well over 50K and payments would be 600 a month, or just under half of what I take home every month when I work 40 hours. On unemployment, its 2/3rds of what I get.
All this time I thought I had a second chance to get things right. Turns out that wasn’t true. I was never given a second chance, not with student loans which came from a school that was involved in student loan farming during the 1980s. I’m nearing 50, and unless i can bring these things under control or get them forgiven (not the lame ‘willam ford’ plan), I will end up being a burden on society because every time I try to save for my retirement, government will steal what ever I put away for that. And social security will not exist when I finally get to retire, and even if it does, it too is subject to garnishment now. So what little I will get will be reduced even more.
We have a solution to this problem, the same one many others face. But only if congress finally does the right thing.
If they can bail out the S&L banks, and the home mortgage banks, why not help students?Meaning those whom congress already recognizes as victims (US Senate report 102-58 July 1991)of schools who were out to get the benefits of the loans without providing proper and useful educations?
Many groups have discussed the topic of the impact of restoring bankruptcy protections on student loans and have found that in reality, student loan bankruptcies would only be about 2 percent higher than the normal bankruptcy trends. And that the call for removing bankruptcy protections from student loans is based on a false illusions.
Well, if congress doesn’t do something to help students who find themselves in default status, without beating them up in the process, the US taxpayers are going to have to bail out yet another banking industry that has been overseen by the US congress, and whose problems have been caused by direct result of the US congress law making authority. I.e. the new laws congress passed has created the problem. Now it is up to congress to fix it, or abolish the student loan program and the Higher education Act.
Mac Zeff, Student loan victim, at 10:35 am EDT on September 11, 2008
The anonymous “founder” of StudentLoanJusticeExposed should take a lesson from those of us who sign our names to our positions. Of course, given the likely industry sponsorship, this may be bad for business.
Rory Shane Miller, at 4:45 pm EDT on September 15, 2008
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Cuomo debacle
New York AG Cuomo now has a $15 million “Rainbow Coaliton” type fund which he unethically obtained from various private lenders. His website shouts with adnauseum and self-congratulatory accolades of his apparent successes. He has yet to offer to the citizens of New York or any other state for that matter the “better way” for a student, parent, or financial aid officer to obtain a private loan. I suspect the ultimate solution will be to forgive all loans or have some government agency pay for them. After all, we shouldn’t have to be respoonsible for the choices we make regardless of motive or need-based support. It is not much unlike the mortgage bailout. Current statistics indicate many of the homeowners entering foreclosure not because they cannot meet the monthly payment, but because they refuse to give up the other amenities of their often over-spent lifestyles.
Yes, there needs to be better ways to help students and parents alike make better choices. But from where I sit and advise too many times the choice has been made and the school and the government are expected to pay the piper. It is as if some decide yesterday, “Oh, I think I would like to go to college,” and today arrive on campus expecting full payment for their ill-timed choice.
Allan Frazier, FA Counselor at CCSU, at 8:45 am EDT on September 10, 2008