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Spreading the Gospel on Student Learning

October 13, 2008

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DURHAM, N.C. -- Over the last two years, as political pressure has intensified on colleges and universities to better measure and document their success in educating students, leaders in higher education have urged patience.

To the assertion that colleges don't do enough of this, they point to scores if not hundreds of examples in which individual departments, programs or colleges have used existing assessment tools or developed their own to gauge their effectiveness in imparting learning -- letting "a thousand flowers bloom."

And while many higher education leaders and faculty members reject the suggestion that colleges should agree on a handful of common measurement tools in the interests of allowing consumers to compare one institution against another, those academics who agree insist that it will happen over time, as some of those "thousand flowers" emerge as "best practices" that become widely embraced and used.

A small group of prominent researchers, foundation officials and association leaders have been gently imploring their higher education colleagues to take a more aggressive, "systemic" approach, arguing both that measuring student learning more systematically is the right thing to do, and that failure to do so will inevitably lead impatient politicians to impose their own -- inevitably flawed -- methods for doing so on colleges.

Over the weekend, at a meeting sponsored by the Teagle and Spencer Foundations, advocates for that view -- true believers in the value of assessing the quality of student learning in liberal education -- gathered here with two key purposes in mind: to figure out how they themselves can better do what they're already doing and to develop ideas for spreading the gospel to others.

The main business of the two-day meeting focused on the former, as officials from two dozen liberal arts colleges brainstormed, traded advice on what works and what doesn't in the classroom, and encouraged and exhorted each other.

But more quietly, a much smaller group of association presidents, foundation leaders, and others reached an agreement in principle to create some kind of new national organization focused on helping higher education, defined broadly, develop a collective and sustained approach to measuring how successfully students learn, and to increase that learning. Details on the exact structure and mission of the new entity remain to be worked out, but the agreement represents an advance in the groups’ effort to try to get coordinated movement among a broad range of higher education leaders, especially because those around the table included Molly Corbett Broad, president of the American Council on Education, which has hung back rather than joining in some previous efforts.

The ultimate goal, said David Paris, a professor of government at Hamilton College and Teagle consultant who is leading the foundation’s organizational efforts on behalf of the foundation’s president, W. Robert Connor, is “being able within the next 3-5 years to say confidently to the public and public officials we have engaged in systematic and even systemic improvement,” not only among the “true believers” at the Teagle meeting “but across the country.” That could be accomplished in large part, Paris suggested, by “harvesting ... some of the 1,000 flowers” now being nurtured on individual campuses.

On the divisive question of whether colleges are doing enough to ensure that their students are developing the skills they’ll need to enter the work force and be productive citizens, most of the people gathered in Durham this weekend have been among those most willing to accept the idea that higher education must do more.

The groups, such as the Association of American Colleges and Universities and the Council for Higher Education Accreditation, have argued (most notably in a “statement of principles” in January) that while higher education itself, not the government, must take primary responsibility for ensuring and proving that colleges provide an excellent education, institutions must set clear goals for student learning, gather more data about their success and failure, and use that evidence not just to improve themselves internally, but to prove themselves to the public.

It is that last point -- that colleges should assess the quality of their teaching and learning not only for themselves and their students, but also for their various public constituencies -- that has troubled many academics, and that point of view was represented even at a conference dominated by believers, as last weekend's here was.

"My concern is that our focus on improving student learning needs to be driven by institutional mission rather than an effort to appease external audiences who may not understand our missions," said Peter H. Quimby, deputy dean of the college at Princeton University, who expressed reservations about student learning assessment broached in the context of accountability. "When we buy into the market-oriented rhetoric of accountability, value added, and cross-institutional comparisons in order to placate others, we run the risk of making it harder to engage faculty members in conversations that are both meaningful to them and helpful to our students."

Such cautions are common among many higher education audiences, but they were a minority opinion at the North Carolina meeting, where many of the sessions and most of the speakers examined how, not if, to step up measurement of student learning.

The opening night's keynote speaker, Derek C. Bok, the former president of Harvard University and author of Our Underachieving Colleges (Princeton University Press, 2005), exhorted faculty members to overcome what he called a "conflict" between the values they say they hold dear and their actual behavior. Professors "believe in the scientific method," he said, but are disinclined to apply its rigors to assessing what works and doesn't in their own teaching. And many faculty members who say they care about the quality of their students' writing and that they learn to think critically are still sometimes reluctant to measure whether those goals are being met.

Campus and faculty leaders should "establish a cult of continuous improvement," Bok said, which "starts with identifying what the weaknesses are through evaluation" and "working with the faculty through experimentation and enlightened trial and error to improve." Academic leaders should identify "respected faculty members to help develop the measures" that they and their colleagues will use, "make sure that the results are brought up and discussed," and provide "modest funding for individual faculty members who want to experiment," he added.

When faculty leaders are confronted with evidence showing that students are falling short in key areas, and "realize they can't explain it away," Bok said, "they have to do something, they can't just walk away," because they care very much about their jobs.

If enough colleges get serious about assessing student learning on their campuses, being among the "1,000 flowers" that higher education leaders say are blooming, a fruitful "competition of ideas" will emerge, argued Robert J. Thompson Jr., a professor of psychology at Duke University who is leading a joint Teagle/Spencer initiative designed to help get major research universities on the assessment train, which they have been slow to board.

Rather than abandoning the approach of letting lots of individual colleges and groups of institutions work on their own mechanisms for measuring student learning in favor of imposing a few models from above, Thompson said, the goal should be, "How do we increase the rate of 'harvest' " of the many good ideas being developed so that a menu of best practices emerges?

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Comments on Spreading the Gospel on Student Learning

  • Posted by Tim on October 13, 2008 at 9:15pm EDT
  • In England there is the Higher Education Academy that has a broad remit for advancing higher education including specific subject based groupings. At a European level the work of the Tuning Project plus links to the proper use of learning outcomes (linked to assessment as well as pedagogy) and the allocation (and meaning) of credit are well worth looking at.

    8:30 am EDT on October 13, 2008

  • Why market accountability for colleges is fundamentally wrong
  • Posted by Bill Jacobks , instructor at Muskegon Community College on October 13, 2008 at 9:15pm EDT
  • There are at least two reasons that “universal assessment” is not only inappropriate but fundamentally wrong for higher education. 1. Institutions of Higher Learning have, at least since 1860 when Harvard changed its curriculum, steadily lost their identity as communities of scholars and students in pursuit of truth and wisdom. Of course, this community must train individuals to perform various jobs in the economy, but it must do so with the intent to sensitize those same individuals to the larger issue of the need for human wisdom. Many colleges and universities do now so train and educate their students. We must trust to the professional judgement and motivation of faculty not administrators, not commissions, and certainly not foundations! This attempt to corporatize assessment will destroy higher learning and turn it into a training mill where one institution is fundamentally not different from another—that is the point of a universal criteria of rational corporate management. 2. We hear so much of the story that faculty are not doing their jobs. Much of this is driven by the idea that they do not turn a “usable product.” These are market terms. The institution of higher learning, which traces its roots back to Plato and to the middle ages, preceeded the coporate market place for a very good reason: wisdom is a concern of the human species and the market is unconcerned with the human species. As anyone who has watched financial news in the last two decades knows, the market is concerned first and formost with profits, not the human species. What is good for business is not good always good for the species. This point brings me to my second basic criticism. Students are not products; they are human beings who have variable dedication to and motivation for learning. No amount of cognitive rearrangement of “learning tasks” will create motivation. It cannot because an ordered mind does not necessarily lead to movivation to act. The Solution: Tell the foundations to work on motivating students by changing their attitutes towards higher learning. That would indeed be money well spent!!!!!!Bill Jacobks.

    8:40 am EDT on October 13, 2008

  • Study the Euro’s “Tuning": You may have an epiphany!
  • Posted by Cliff Adelman , Senior Associate at Institute for Higher Education Policy on October 13, 2008 at 9:20pm EDT
  • U.S. higher education has been at the assessment game since “Involvement in Learning” report (the last federal outing into the state of the enterprise before the Spellings Commission) in 1984. For a while, we were getting somewhere, with 100 flowers blooming, but most efforts were in institutions of the second order, and the flowers got tangled with weeds. The whole movement got highjacked by TQM, CQI and other business fad models in the 1990s, and in its current, post-Spellings Commission revival, has been highjacked again by the value-added fad and a dissonant notion of “accountability.”

    In the meantime, and under the Bologna Process, faculty in Europe have produced wht they call a “Tuning” process, based in the disciplines (the first loyalty of faculty), that yields templates for learning outcomes and performance benchmarking to provide clarity and convergence without standardization. It’s not an easy undertaking, and requires criterion-referenced learning statements (a task in which faculty are not very fluent—something the Euros themselves discovered), but it’s got more promise than scattershot efforts, and has already been imitated in 12 disciplines across 182 universities in Latin America.

    Look beyond your own borders, and you might get some productive ideas instead of blah. Study “Tuning,” not with the intent of carbon-copying, rather on the chance you will have an epiphany—-or two.

    9:00 am EDT on October 13, 2008

  • What Do Our Students Learn?
  • Posted by Brian D-L , Prof. at Quinebaug Valley Community College on October 13, 2008 at 9:20pm EDT
  • What Do Our Students Learn?

    One of the challenges of developing systematic, consistent approaches to learning assessment is that people continue to imagine the possibilities through the lenses of past dead-ends and failed attempts. Much of the language itself— of assessment, rubrics, standards, outcomes etc.— is loaded with the pain and frustration of seemingly perpetual (if not faddish) recurring yet unfulfilling efforts.

    Bok’s point is critical, at the same time. We in higher education ought to be able to apply the same disciplines of reflection and analysis to teaching and learning that we apply, say, to “other peoples’ cultures.” This doesn’t mean we turn things over to the numbers crunchers to grind the life out of what we do in the classroom; it means that as teachers and learners we find and apply the appropriate tools and approaches of self-reflection to help ourselves and our students become more self aware about what and how we are teaching and learning.

    And as the comment about the Bologna process/accords illustrates so well, there ARE positive examples of efforts that can respect and support creative, diverse approaches to teaching and learning while aiming for new levels and dimensions of consistent assessment. We need to get beyond the stifling examples that tend to dominate our imagination, and promote models and tools of effective, self-reflective learning assessment now beginning to emerge through late-20th, early 21st century understandings and technologies.

  • Student Learning
  • Posted by Gerry Silverstein , Emeritus Lecturer at University of Vermont on October 13, 2008 at 9:20pm EDT
  • There is appropriate interest in ensuring that college graduates have acquired the ability to write intelligently and have developed essential skills in critical thinking. That said, rarely does one find discussion of other “essential” acquired knowledge or skills. For instance, in my experience as a health educator for more than two decades, I have found that most undergraduate students have minimal knowledge of how the human body works in health and disease states.

    The human body is the greatest gift each one of us is fortunate to have received, but all too many take the gift for granted. To not appreciate the gift is of course a “spiritual” tragedy. But the health and financial consequences of taking the body for granted are, and will continue to be, significant. Depending on what source one wishes to quote, up to half of the $2.2 trillion dollars we (currently) spend on healthcare in the USA is spent on “lifestyle-associated illnesses". But this figure pales in comparison to the current unfunded debt obligations of the US government to the Medicare system. That dollar amount currently stands at around $40 trillion dollars (growing by about $2 trillion per year).

    Having college students learn about personal health as a vehicle to reduce healthcare costs will not, of course, eliminate the astounding amount of unfunded Medicare obligations of the US government... but it will be a start in the right direction.

    For a college graduate to not have acquired an understanding of how their body works in health and disease states during their undergraduate studies represents a tragic failing of our educational system. Unless addressed, the consequences will be severe—-both as regards personal health, and in terms of national fiscal integrity.

  • Systematic attention to student learning outcomes
  • Posted by David Shupe at eLumen Collaborative on October 13, 2008 at 9:20pm EDT
  • Adelman is right to point to the work that European academics are doing in this area. Another piece of the puzzle is the development of the technology to assist colleges and universities to track actual student achievement relative to defined expected student learning outcomes directly derived from their missions and from the educational goals of their programs. Of particular interest are the growing number of American institutions (especially among the California community colleges) who are choosing such a more systematic approach.

  • evaluating education
  • Posted by guido stempel , distinguished profssor emeritus at ohio university on October 13, 2008 at 9:30pm EDT
  • It is important to recognize that evaluation of teaching at the moment a course ends or of a college education the day after commencement misses a lot. We need to look at what happens to graduates 5 or 10 years down the road. How do they feel about their education? How do their employers feel about their education. At present we are focused much too much on short-term evaluation.

  • LSAT scores?
  • Posted by Ken D. on October 13, 2008 at 9:30pm EDT
  • I read somewhere that Law School Admission Test (LSAT) scores are the best available national data source in the U.S. for generally comparing learning outcomes across higher ed institutions. Does anyone know more about this repurposing of LSAT scores?

  • Bologna +
  • Posted by Tim , Professor Law & Policy of Higher Education at U.K. Bologna Expert on October 13, 2008 at 9:30pm EDT
  • Further to my comment from this morning I read with interest the additional comments posted and the continued reference point of the Bologna Process — it is work in progress, but progress is being made. Faculty are engaged through the Tuning Project but also because of Qualification Frameworks (requiring level outcomes as well as module outcomes). Students are engaged (one of the aims of the Process) not only because of the reconfiguration of many systems but also because of linking credit to student workload and seeking feedback from the students to inform the process. It is prgressing (across 46 countries). It is often described as having borrowed concepts from the U.S. analysed them, reworked them and then applied them.

    Just as with most things in this small world we all need to learn from the experience and lessons of others.

    (I give my title/designation as that seems to be the norm)

  • Post-Graduate Results
  • Posted by cts on October 13, 2008 at 9:30pm EDT
  • To Guido S:

    One of the thousand flowers efforts IS to ask grads what they think [now] about their undergraduate education. We have started doing this in our departmental program, and the results have been extremely helpful. In fact, a repeated comment from grads gave us the extra persuasion we needed — beyond our own intellectual arguments — to get funds for an expansion in one area of our curriculum.

  • Five comments ...
  • Posted by Frizbane Manley on October 14, 2008 at 5:20am EDT
  • First, I am a very strong proponent of a liberal arts education for undergraduates ... feel free to call it a liberal education if your want.

    Second, Bill Jacobks (see above) hit the nail on the head regarding the inappropriateness of “universal assessment” for higher education.

    Third, while I am ordinarily a big fan of elites, I think an elite “solution” to this “problem” is win-lose, The academic elites win because they get to flex their money (oops, I mean their muscles) and the students and faculty at colleges and universities that have created and implemented unique or quasi-unique – or even interesting -- approaches to liberal education lose. In a very real sense the academic standardization that is part and parcel of assessment runs counter to what a liberal education is all about ... and it almost certainly stifles intellectualism.

    Fourth, in response to “the divisive question of whether colleges are doing enough to ensure that their students are developing the skills they’ll need to enter the work force and be productive citizens,” I wouldn’t touch “being productive citizens” with a ten foot pole. But anyone who has worked in the private sector will tell you businesses don’t have high expectations for what students will know upon graduation ... and invariably make substantial investments in training them to do their jobs well. One hopes these liberal education “leaders” are not intent on addressing that issue.

    Fifth, an intelligent liberal arts education should have one and only one objective; to wit, to inspire the students to become life-long learners. This is something the liberal arts and general education gangs rarely discuss and are, at best, only marginally successful at accomplishing. Aside from training youngsters for employment, WHAT these life-long learners are learning is far less important than the fact that they’re actually doing it ... learning ... throughout their lifetimes. But, Doug, the sort of elites with whom you interacted at the “Durham” conference are almost completely focused on the specific content of student learning vis-a-vis certain objectives ... and, needless to say, for only the four years the students are in college. And then, according to Derek Bok, we must measure outcomes to determine if those objectives have been achieved. I assume President Bok’s measurement strategies entail lots of tests of students’ writing and so-called critical thinking skills. Where is Garry Trudeau when we need him?

    I think one of the most interesting global measures of the success of these liberal arts’ elites is the fact that something on the order of 40% of college graduates never read another book from cover to cover after graduation ... and it’s all downhill from there. But, of course, facts like that rarely show up on assessment summaries of the quite spectacular accomplishments of the liberal arts’ elites.

    P.S. I loved the ubiquitous comments about “growing and harvesting ... some of the 1,000 flowers [now being nurtured on individual campuses].” Inasmuch as a big load of horse manure can be used to good advantage in horticulture, these guys are off to a great start. Best practices indeed.

  • Student Learning Outcomes
  • Posted by John J. Crocitti on October 14, 2008 at 5:20am EDT
  • I serve on the SLO committee my community college. It is difficult for me to accept promises by administrators and politicians that SLOs are meant only to improve instruction. If they really cared about instruction, I would not carry a 5/5 load without the benefit of a teaching assistant. The greatest impediment to effective teaching at my college is the heavy teaching load. If they really cared about improving instruction, they would reduce my load and hire more full time faculty. But that costs money, so they will never agree to it. Instead, they push the SLOs that cost little while convincing the public that something is being done to improve education. Politically, that is an advantageous strategy. Note that the more time I spend devising SLOs, the less time I have for instruction. Meanwhile, there is the whole issue of de-skilling our profession in the manner that Taylorism de-skilled manual trades, with the ultimate goal of attacking tenure and promotions.

  • Posted by Brian D-L , Yes, Assessment Can be Stifiling on October 14, 2008 at 9:50am EDT
  • Yes, assessment done as compliance can be stifiling; done as numbers crunching can be counter to the best of teaching and learning; done as standardized testing can be oppressive; done as fad can be endlessly frustrating...

    But assessment done well, can and should be an integral dimension of self-reflection in the midst of teaching and learning; can be done systematically and consistently without regimenting teaching and learning or interfering with the self-direction of teaching professionals; can be done in ways that are formative to student and teacher growth and development.

    Our imagination for the latter is being stunted by our fear of the former.

  • To Ken D
  • Posted by cts on October 14, 2008 at 6:15pm EDT
  • Ken: I have not read anything about 'repurposing' the LSAT to measure learning outcomes, but I think it seems unlikely. LSATs only disclose how well a student is prepared [for a certain test] late in her/his college career. This means that we cannot tell from such a test how much the student has 'learned' or improved, but only where the student is at the moment of the test-taking. The point of worthwhile outcomes assessment is to see how well we are doing in increasing students' skills and knowledge; so, we have to know where they started from as well as where they are at a later point.