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'I Am Less Patient and Dress Better'

January 23, 2009

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SEATTLE -- Stories abound in higher education about professors with short memories about faculty life once they are promoted into the dean's office or the administration building. Nothing is more galling to many professors than the sense that Dean Jones or Vice Provost Smith really should know better -- they were so nice, after all, when they had the (smaller) office next door and shared teaching duties.

It turns out that the transition from faculty member to administrator can be a bit traumatic on the other side, too. Research presented here Thursday at the annual meeting of the American Conference of Academic Deans, which is held in conjunction with the annual meeting of the Association of American Colleges and Universities, looked at the attitudes of administrators on their transitions and how their new duties related to their roots on the faculty.

The research focused on applying the "role exit" theory of the sociologist Helen Ebaugh, who argued that many people's identities are as shaped by the positions they left as by the positions they enter. The "role residual" or "hangover identity" has a major impact, said Jeffrey Breese, a sociologist who is an associate dean at Marymount University in Virginia and who conducted the research through open-ended survey interviews with 62 members of the deans' association (and judging from nods in the large audience of deans here, a representative sample).

Overwhelmingly, he said that the deans consider their faculty roots (and, in many cases, their disciplinary backgrounds) keys to their identities. They perceive their faculty status as having given them more "credibility and empathy" in their administrative jobs, he said. He quoted a nursing professor-turned-administrator as saying "I don't know how they got along without a nurse in the position," given all the time spent on "therapeutic monitoring" of the faculty.

A key difference he found in the administrators surveyed was whether they took their first administrative job at a new college or at the institution where they had been working as a professor. The former were more likely to have sought out the position as part of looking for a new challenge or opportunity. The latter were more likely to have been drafted into administration or to be taking on the role out of a desire to serve their institution.

The two groups also face comments about the changes they made when moving to what those whose first job was at their home campus were more likely to call "the dark side." While people remark about clothing (more formal), personality changes, and lack of time of new administrators, those who didn't switch campuses feel more commentary and criticism since their former colleagues know that they used to wear jeans all the time. The title of the session -- "I Am Less Patient and Dress Better" -- is one dean's summation of his situation.

On the home front, the new administrators report complaints from family members about "dean's minutes," which one wife compared to "football minutes -- 3 minutes left in the game, but it takes 20 minutes to get through them."

What interests and activities do deans give up when they leave the faculty ranks? The top answers: scholarship and research, hobbies, teaching, and exercise and healthy eating.

In place of those activities, the new administrators report more interest in higher education generally, the curriculum, strategic planning and accreditation.

A life in which scholarship and exercise are replaced by accreditation and strategic planning.... "To an outside observer," quipped Breese, "this sounds like a fun-loving group of people."

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Comments on 'I Am Less Patient and Dress Better'

  • Posted by SP on January 23, 2009 at 7:35am EST
  • At our Australian ivy-league, huge restructuring has occurred including major promotions, redundancies, retirements, and hardly any rehiring. Not a great time to be an administrator. My observation, as a head of a small unit, is that the key variable that determines whether your present and former colleagues value your administrative abilities is more to do with profitability - in neoliberal times, a cash strapped Faculty or Department is in serious trouble and [outside the tenure system of the USA], jobs are on the line. Where profitability/viability are maintained, however, things tend to go better and managers are more respected for the work they do.
    The comments about diets and personal interests are spot on. I used to travel around towns and cities on vacation and see potential field locations and research topics looming. This was pretty sad. But now, I assess the locals in terms of being potential clients for our courses, and wonder about marketing!

  • Less Patient?
  • Posted by Doug Robinson on January 23, 2009 at 8:45am EST
  • I wonder about the complexity of a new administrator feeling "less patient" than earlier in a faculty role. I suppose that self-description must refer to a lack of patience with faculty shortsightedness or faculty egocentrism, the realization when one moves into an administrative position that most faculty think and care only about their own work. But in my experience that perception isn't really a form of impatience, in the sense of "come on, come on, hurry up, let's get this done ..." On the contrary, administrators need MORE patience, and I think either develop that patience or go back to their former roster faculty roles. Administrators may FEEL some impatience with faculty shortsightedness, but have to BE patient with it in order to get anything done. The same is true with any other obstacle to accomplishing goals, including the incompetence or pigheadedness or whatever of higher administrators: you may feel some impatience, but to accomplish your goals, to carry your plans to fruition, you have to be MUCH more patient than you ever were as a roster faculty member. You have to trust others to carry out your ideas. You have to be patient when they change things, do things their own way. And above all, you have to wait six months, a year, two years to see signs of significant change and success.

  • From Problems to Solutions
  • Posted by Unabashed in Administration on January 23, 2009 at 8:55am EST
  • I'm surprised that the biggest difference I've noted isn't mentioned. As faculty its acceptable to point out problems and critique the little understood attempts at change, but as administrators one has to actually try to solve the problems not just talk (and talk and talk) about them.

  • accountability
  • Posted by English Prof turned VP on January 23, 2009 at 9:45am EST
  • Key difference, as alluded to in comments above: faculty can wallow in theory and wishful thinking without worry, as long as they occasionally publish things (the definition of which, in literary studies, gets looser by the minute) and play to the evaluations. Administrators actually have to secure the funds and jump through the hoops that result in the faculty leading lives of scant accountability. No wonder healthy eating and exercise (who has the time?) go out the window.

  • Posted by Kevin on January 23, 2009 at 10:40am EST
  • I think one of the most challenging, yet rewarding, aspects is the empathy developed for those in both "worlds." One realizes that - yes, faculty can sure criticize and complain alot and yes, administrators can be impatient and unilateral. But, one realizes that both sides have legitimate concerns and the challenge is to craft consensus -- which does not always happen and is not always possible. But, it's a wonderful experience to gain a more holistic view of the institution, and higher education writ large, informed by experiences from both "worlds."

  • Personal observation
  • Posted by Joe on January 23, 2009 at 10:45am EST
  • Over a couple of decades in Higher Ed I'd say that the transition from faculty member to administrator almost never goes well. This is particularly true when tenured faculty are promoted to administration. This usually happens because the person is a respected member of the community. So once they are promoted to administration, for more money and perhaps less work, it is virtually impossible to remove them without a level of trauma that no one wants to deal with.

    The notion of the "philosopher king" is appealing but sadly it more often than not turns out to be a naked emperor.

  • A little more honesty and a lot less blame
  • Posted by CFO who has seen it all on January 23, 2009 at 11:05am EST
  • Having lived on both sides of the table I have to say that I find the proportionate level of dysfunction in faculty and administration is pretty equal. Both sides are quick to point fingers and are unwilling to acknowledge the challenges the other group faces. While there are more than enough super egos on both sides, since he/she who allocates resources wields the power, administration has considerably more potential to damage institutions than faculty. My observation is that higher ed executives have become just as likely to demonstrate arrogance as their counterparts in the business world.

    The unwillingness of both sides to sit down and actually listen is killing us. As frustrating and noisy as they can be, tenured faculty members are often the only individuals within an institution who have voice, who dare question decisions that deserve to be questioned. I have worked with administrators who believe that there are no legitimate questions from faculty and whistle blowing, despite all the policies to the contrary, is political suicide for an administrator who knows better than to question the connected. Even board members, forced to make decisions based on the limited information the executive staff provides, are unlikely to question that information even when they and the institutions they care so much about have been burned. Let's be honest - there is not a lot of accountability in higher ed - not for the faculty,not for the administration, and not for the board.

    Am I discouraged, at times, but my strategy is to continue to initiate dialogue with faculty and board members. I am finding that with a little finesse it is possible to operate under the radar and blow the whistle without being a whistleblower. It really isn’t all that difficult if one is willing to put his/her ego aside and consider what is the right thing for the institution, something I find both administrators and faculty members guilty of ignoring. It's all about the questions - who asks them and how they are asked – a little more listening, less defensive and more honest answers, and a lot less bluster could take us a long way.

  • Dean's lives
  • Posted by mary zamon on January 23, 2009 at 11:15am EST
  • In a graduate school course a few years ago I did a study of two deans of arts & sciences. What struck me most was the difference in outlook- one felt that collaboration and two way information,and if necessarily small-- appropriate rewards was the general path to successful efforts. Another saw everything in terms of war where one needed to know who the enemy was and to have allies, aim for big things, and plan with trusted advisers,then make changes. Both admitted difficulty in shedding the former faculty role- and in feeling the brunt of former colleagues criticism-which was sometime vehement.

  • $$
  • Posted by tom on January 23, 2009 at 12:15pm EST
  • One thing that the poooor educrats who are commenting should consider is that even though faculty may have their heads in the clouds, most of their salaries have decreased in real dollars over the past 30 years. On the other hand, admin salaries have soared as have their levels of arrogance.

    Also, the point above that a bad faculty member can do far less damage than a bad administrator is definitely true!

  • Shame on you deans!
  • Posted by Gene Scaramella , DEan at Ellis University on January 23, 2009 at 12:15pm EST
  • What precludes a dean or any other administrator, for that matter, from teaching a class from time to time?

    Having made this transition I always teach at least one class per semester. If administrators lose their connections to their faculty roots, shame on them.

    I would like to share one more observation I have made through the years. More often than not, I have found that faculty whom I would categorize as average at best were the ones most likely to take an anti-faculty position when they became administrators. Go figure!

    To all you deans and provosts out there...get off your collective duffs and start teaching again.

    Gene Scaramella
    Dean, College of Behavioral Sciences
    Ellis University

  • The Well Paid Managerial Bureaucracy
  • Posted by Viper on January 23, 2009 at 2:05pm EST
  • Let's face it, those who leave faculty ranks to become administrators are just in it for the money and the power they can exercise over lower-paid vulnerable faculty members. Rather than listening to genuine concerns, they mostly support the establishment by refusing to act on cases of professional misconduct by Chairs against faculty and supporting the corrupt State government as seen in the Illinois Ethics scandal where 2,600 employees were told to sign a document stating that they had broken the law over an Act passed by a Governor now facing impeachment.

    Higher administrators are over-paid and quick to speak "layoffs" in this recession that will neither affect their jobs nor their high salaries which need reduction in view of this economic. Most administrators are merely parasites who can not maintain the level of scholarship that tenure demands of them. It is little wonder that they exercise their insecurities against more talented people. The sooner the corporate model of huge obscene salaries for these people are dropped, the better. If they want to go into service, they should serve their faculty and students at more appropriate salary levels and not the "golden parachute" of the corporate world awaiting those who foul up on the job.

  • It’s A Win-Win
  • Posted by Frizbane Manley on January 23, 2009 at 5:45pm EST
  • In my experience, when an academic leaves the faculty to join administration it invariably increases both the mean and the median I.Q of both groups.

  • Posted by Not an administrator thankfully on January 23, 2009 at 5:45pm EST
  • One can add one more term to the title, "I am Less Patient, Dress Better and have No Ethics". Having spent 15 years in a public university in an AACSB accredited institution, I have seen administrators tamper personnel records, forge signatures, and even write letters in others names. They do not know what to do with the sudden power and have very little respect for humanity......

  • making my time count
  • Posted by Ted on January 24, 2009 at 7:30am EST
  • As a faculty member turned administrator, and now turned back to faculty, the biggest difference I found between the two is that as an administrator I would often go home at the end of a long day and realize that, although I "worked hard", I didn't really make a difference in anything that really mattered. The things I did could have been left undone and student learning would not have been impacted. I've never felt that way as a faculty member. Sometimes things don't go as well as hoped, but I always feel that my work is impactful.

  • Thanks Ted
  • Posted by tom on January 25, 2009 at 7:30am EST
  • Ted, thanks for your honest commentary. I think what you experienced is not that surprising. In the past 30 years, the growth in university administrations has been incredible. If these positions were so necessary, it begs the question how universities survived without deans and deanlets...the reality is most of the work overpaid administrators do is of the "make work" variety that has nothing to do with teaching and research

  • Posted by RJS on January 26, 2009 at 5:35am EST
  • I'm in the middle of my 32nd year in higher education; 17 years as a faculty member, the last four as department and division chair. I find many of the comments here not to fit at all with my experience in small to medium sized liberal arts colleges.

    I'd dispute the claim of swollen bureaucracies of high-paid administrators, at least in the colleges I worked with. Staff has been extraordinarily lean, sometimes to the point of burning people out with the workload. I've also been involved with a range of universities and colleges as a peer reviewer for a regional accreditor, and have seldom found this claim true.

    Claims about the willingness of administrators to use power may be more accurate, but generally the tasks of the administrators involved are poorly understood by faculty, and the stresses of the positions--trustees, peer administrators, faculty, accreditors, parents, students--are invisible to others. None of the groups may perceive the claims of the others. I have run into impatient and high-handed deans: either they don't last because they are unjust and self-destructive, or they were almightily provoked by a faculty situation that had to be remedied in the interest of justice for students.

    It's true--no denying it--that administrators may be paid better than faculty--but it is often for 12 months, not nine, and frequently this turns out to be the same scale as faculty. Again--faculty may receive increases in rank, and often larger annual increases than faculty, who are "staff" in most institutions.

  • People do not really change all that much.
  • Posted by Sam Minner , Dean at Truman State University on January 26, 2009 at 4:25pm EST
  • I have worked at many institutions with very different missions and I have known literally dozens and dozens of administrators who began their careers as faculty members (like me). Some people do seem to change when they make the change from faculty status to the so-called dark side (i.e., administration), but most folks I've known do not seem to change that much at all. A great faculty member who is intellectually curious, very engaged in the life of the institution, dedicated to making the place better, and tries to live a life of integrity generally acts that same way when they become a department chair, a dean, a provost, etc. It is more about who they are as a person than the particular role they play..or it has seemed that way to me. Take a faculty member who enjoys playing little power games and or who somehow finds a way to make an issue all about her or him and put the person in an administrative job and sure enough...they try to play power games and often make decisions based upon how they might play out in their own lives. Which is worse...a faculty member or an administrator who behaves that way? Who cares?...it is a tie for last.

  • sad commentary!
  • Posted by kristi johnson , professor at marymount university on February 12, 2009 at 12:45pm EST
  • how sad that administrators give up the very essential threads of a fabric that purports civility! - giving up scholarship, stressbusters in place of mundane paperwork - is not what we would aspire to in teaching lifelong learning! - May we return to a more balanced way of life which allows for all of the above.