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Ferment Over For-Profit Colleges

June 16, 2009

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ORLANDO -- The last few weeks have witnessed a truly remarkable discussion in Washington and on Wall Street surrounding for-profit higher education.

Reports (and sometimes rumors) about the prospect of tougher federal regulation of career colleges by the Obama administration have made the rounds among Wall Street analysts, driving the stocks of the largest, publicly traded companies in the sector down by more than 20 percent and prompting the U.S. Education Department two weeks ago to hold unprecedented conference calls with investors and analysts to try to reassure them that department officials did not have it in for for-profit colleges.

That step did not calm the markets, though, in large part, many observers of the for-profit market assert, because several "short sellers" -- investors who bet that the value of a certain stock or group of stocks will fall -- have been doing their best to promote uncertainty on Wall Street. On Monday, a leading department official took another shot at it at the annual meeting here of the Career College Association, which represents most of the country's for-profit institutions.

"I can stand here and tell you that I've been at the Department of Education for 30 years, and I have never heard any one of our policy officials say, 'We've got to get that sector. Let's put it to the for-profits,' " said Dan Madzelan, who is the acting assistant secretary for postsecondary education. “That is not how any of our policy officials operate. They’re concerned about what’s best for students and taxpayers, and agnostic with respect to the kind of institution affected. They are not interested in singling out any one sector.”

That language differed little from the words that Robert Shireman -- the deputy under secretary for education and the person whose alleged animus for for-profit higher education has been the primary bogeyman for those predicting the sector’s downfall in recent weeks -- used in last month’s calls with investors.

"Our overall goal at the Department of Education in postsecondary education is to make sure that students -- potential students -- whether young or old, have access to college, they have the information they need to make good choices, and that they have good quality postsecondary education that serves both them as students and taxpayers as well," Shireman said. "If that's not the case, if there is not quality, we want to know about it and if we can, we want to do something about it. Whether that involves a public institution, a nonprofit, a for-profit, a two-year, a four-year, a trade program, whatever type or sector of institution, we want to do all we can to make sure that we good quality and get the degrees and certificates that we need in this country."

So why haven’t department officials’ repeated assertions that they aren’t out to get for-profit colleges managed to reassure some people in the sector? Do most career college officials believe that their institutions have a target sign on their back in the Obama administration? And what does it say about for-profit higher education that the Education Department’s leaders even care what Wall Street analysts say?

Those are other questions were much discussed by at least some of those attending this week’s Career College Association meeting, though hardly by most people here. While the public conception of for-profit colleges is dominated today by the handful of national companies whose campuses are found just off the highways in many American cities -- the University of Phoenix, DeVry, Kaplan Higher Education, to name several -- the vast majority of career colleges are still the mom-and-pop truck driving, beauty and, increasingly, allied health schools that have been mainstays of many towns for decades. While those institutions, too, are subject to Education Department regulation of higher education, they have little to no stake in what Wall Street analysts say or think about their bigger cousins.

The publicly traded companies, however, have a great deal at stake in what the analysts and investors say, and in recent months, a small number of them have been saying not-so-flattering things. Perhaps most prominent among them has been James Chanos, an analyst at Kynikos Associates who, in several recent presentations at investor conferences and on television shows like James Cramer’s "Mad Money," has been comparing for-profit education companies to health care companies that make excessive profits by feeding at the public trough (in the colleges’ case, through the Pell Grant and federal student loan programs).

Chanos’s thesis, which has been embraced by several other analysts who follow the for-profit sector, is that the Obama administration (unlike its predecessor) is preparing to crack down on such corporate behavior. (A PowerPoint presentation he gave at an investor conference last month features an image of Obama in a cowboy hat under the tag line “There’s a new sheriff in town.”) Obama’s chief deputy in higher education in this line of argument is Shireman, and it was his appointment to the Education Department’s leadership in early February that started the Wall Street decline.

The biggest dust-up, though, came last month when the department announced that it would undertake a new round of negotiations over possible changes to federal regulations governing policy areas, such as incentive compensation paid to student recruiters, that are predominantly a factor among career colleges.

The announcement of the new regulatory review was made quietly (as is the norm) in the Federal Register, but after some analysts cast the review as big trouble for the industry and others began bombarding the department with calls seeking clarification, Shireman decided to hold the unprecedented conference calls.

But Shireman’s insistence in the calls with for-profit investors and analysts that he would be an equal opportunity regulator was offset for some Wall Street watchers by a Deutsche Bank analyst’s report that, in a call the day before with officials of traditional nonprofit colleges, he had talked about the department’s desire to find “victims” who had been wronged by for-profit colleges that give incentives to their student recruiters.

According to several accounts of the call with nonprofit college leaders, though, Shireman spoke of “victims and lawyers for those victims” only in response to a question that used that phrase, saying that the department would seek to protect students who were wronged by unscrupulous practices wherever they occurred.

Department officials have expressed increasing frustration that their assertions that they do not plan to single out for-profit colleges are keep getting ignored or twisted in meaning. Experts on career colleges offer differing reasons why.

Some believe it’s because the thesis just makes sense, given the backgrounds of the players and of the sector. Obama has made no secret of his disgust with the larger corporate culture that contributed mightily to last fall’s financial meltdown, and Shireman, as a former Congressional and Clinton White House aide and as an advocate for low-income students, has long fought for policies that protect students from excessive debt and seek to ensure that they get a meaningful education.

While he has not been openly critical of for-profit colleges to any significant degree in the past, he can fairly be said to see himself as a protector of the type of needy students that predominate at for-profit colleges, and to be simpatico with consumer protection groups that see themselves as watchdogs of the for-profit sector, which went through a wrenching scandal in the late 1980s that flushed many bad actors out of business.

Trace Urdan, who analyzes for-profit colleges for Signal Hill, describes this line of thinking about the career college sector as being a microcosm of fears about the Obama administration’s overall approach to corporate America. “It’s as much about Wall Street’s paranoia about Obama as about the Education Department,” he said. “The fear isn’t about the details of incentive compensation. The fear is that Shireman thinks that somehow Apollo is robbing students and taxpayers.”

But other analysts and many leaders in the career college sector offer a more nefarious explanation for the drumbeat of assertions that the department is gunning for for-profit colleges. They attribute the stream of analyst reports to “short sellers” (investors who buy and sell stocks in patterns that reward them when the stocks tumble) who have been trying (unsuccessfully) for several years to drive down the price of shares of the publicly traded higher education companies, which have generally outperformed the overall stock market for more than a decade.

At a time when the enrollments of for-profit colleges are growing and the government is pouring billions more dollars into Pell Grants and other programs that aid the low-income students who populate career colleges, these investors are turning to “nonsense” like the assertions about increased regulatory scrutiny to drive down the institutions’ stocks, Harris N. Miller, president of the Career College Association, said in an interview Monday after Madzelan’s speech.

“I don’t know how the department could be any clearer in its public statements” than it has been, Miller said. “To me you just have to take them at their face.”

“We’ve been working well with the department,” said Arthur Keiser, president of Keiser Colleges, a Florida-based chain of colleges that is privately held and therefore not subject to the recent stock swoon. “There’s a lot of paranoia out here, but I think we’re all focused on the same thing: making sure students succeed. They want that and we want that.”

Jeffrey Volshteyn, a vice president at J.P. Morgan, is among the analysts who thinks that “people are just reading way too much into this,” and that the department will “enforce the rules just like it always has,” for the for-profit colleges and all others.

Jeffrey Silber of BMO Capital Markets, who is among the longest-serving analysts of the career college sector, tends to agree with Volshteyn that the department is not taking particular aim at for-profit colleges. But he also said that the uncertainty about the department’s agenda for rule making (an agenda that will take shape, in part, out of public hearings that begin this week) and the general inclination toward regulation of a Democratic administration are likely to provide plenty of fodder for those who seek to keep for-profit colleges -- and their stocks -- on the defensive.

“Could you see increased regulation” of for-profit colleges? he asked rhetorically. “Sure, though probably on the margins. But this thing is not going to be resolved for months, and there’s no telling what kind of noise will be generated in the meantime.”

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Comments on Ferment Over For-Profit Colleges

  • All it takes is a few bad apples
  • Posted by Jim Fong , Consultant/President at Diagnostics Plus on June 16, 2009 at 9:15am EDT
  • There are a number of accrediting agencies and a college or university being accredited is a major factor (if not the sole factor) in policing quality. However, it is also critical that many of these organizations create strong internal quality processes. Many of these institutions do have these processes, such as good data report practices, strong/reasonable standards for admission, assessment people and practices to measure performance and address problems, sound leadership, marketing practices that are not deceptive and strong institutional ethics. However, there are a number of bad apples in mix that have weak internal controls and are driven by short-term profits. As a result, the word gets out -- right or wrong on the student or institution's part. No surprise given the speed of information and society's tendency to focus on the victim (who should know better and who should check the institution's credentials, having strong faculty, having successful alumni, etc.). If it is too good to be true, then it probably is. These guys, many of whom have gone out of business or in litigation, are what ruins it for the industry, thus the scarlet letter on the field. Just look at major consulting firm Satyam in India ... their deception caused the outsourcing industry in India to get stopped in its tracks. Enron or Madoff, anybody? There are a lot of quality providers out there. It would be to the Obama Administration's credit to recognize the strong ones and ferret out the pretenders ... before its too late for unwitting or deceived students. Outside of angry investors, I don't see the downside here. Had earlier administrations patrolled the banking and mortgage industries and not backed down to the power and greed, we might not be in such a bad place in this economy. Ditto on online education. We can't have it both ways people. Having worked on online education for nearly a decade with Penn State and its World Campus, I can only reflect on the frustrations I may have had on what I viewed as excessive controls, checks and balances at the time ... I can now come to appreciate them now and the protection it offered the university, the student and from the scrutiny of the media and others.

  • Clarification and kudos
  • Posted by Russell Kitchner , Director of Regulatory and Governmental Relations at American Public University System on June 16, 2009 at 9:45am EDT
  • As is typical of Mr. Lederman, this piece represents a timely and thorough review of an important, but rather complicated topic. My only recommendation would be that the message be stated in a manner that does not leave the reader with the impression that “for-profit” and “career college” are synonymous terms. While there are many vocation-specific, for-profit career institutes and colleges out there, there are also for-profit colleges and universities that offer few, if any vocational programs. Rather, those institutions were established to offer both undergraduate and graduate degrees, and they typically are recognized by regional and national accrediting agencies.
    And while I have the floor, I applaud Mr. Shireman’s apparent commitment to focus on the quality and integrity of all sectors of the higher education industry. I believe that a case can be made that within the last three decades, our government, and our culture in general, seems to have transferred the responsibility for learning outcomes from the individual student to the host institution, thus positioning colleges and universities as purveyors of commodities. While personally I find reasons to question, if not bemoan this shift, at a minimum there should be no assumptions made as to the qualitative differences respectively inherent to the not-for-profit and for-profit sectors. In fact, one might appropriately question whether the notion of “profit” really has meaning in this context, particularly given the financial practices of the contemporary university. Wise people will disagree, but perhaps not all of them.

  • Posted by Glen S. McGhee , Dir., at Florida Higher Education Accountability Project on June 16, 2009 at 12:00pm EDT
  • As the economic downturn continues, and student loan default rates begin to take off again, it behooves us to recall the last time this happened and the regulatory responses to it.

    This, along with the highly suggestive comment from Daniel Madzelan, acting assistant secretary for postsecondary education, that "We've never put any meat on those [HEA regulatory] bones," may help to explain the skittishness on Wall Street.

    In 1990, US Senator Sam Nunn’s famous hearings on “Abuses in Federal Student Aid Programs” (US Senate Report 102-58) were instrumental in paving the way for the sweeping changes embodied in the 1992 Amendments to the Higher Education Act.

    The Nunn Committee Report was also instrumental in exposing accreditation deficiencies and perceived inadequacy of US DOE regulatory and oversight activities (pages 15-21), resulting in profound regulatory changes to the way in which accrediting agencies were to be “recognized” by the US Secretary of Education. For the most part, however, the accrediting guilds and their members successfully fended off these changes (see Dan Madzelan's comment).

    And although the for-profit schools were faulted by legislators at the time for their laxity, the irony is that they have since incorporated QA/QC measures which the public institutions are now struggling with.

    As long as student loan default rates are taken as a *quality of education* measure -- even though they more likely indicate overall economic trends, including employment rates and occupational changes -- the higher default rates among for-profit schools and colleges will leave them vulnerable to criticism.

    Just as the economic downturn of the late 1980s and 1990 provided the background for the Nunn Committee hearings, Wall Street may fear that the time is ripe for a replay. The papier-mache facade of accreditation, after all, has worn paper thin after the Spellings Commission.

  • ...blues for "For Profits"
  • Posted by Adjunct Professor , Management at Northeast Liberal Arts on June 16, 2009 at 2:00pm EDT
  • It seems to me that For-Profit regionally accredited colleges and universities are under perpetual scrutiny. Some of these organizations like the Apollo Group are held to higher standards than public and traditional private colleges and universities.

    Many of the large for profits are located in multiple states and must comply with state- specific regulations as well regional accrediting agencies - and they should. They must also answer to the Robert Shireman’s of the world and Wall Street’s James Chanos.

    While it may be true that many of the most vulnerable among us attend for-profit colleges and universities, it may also be true that these schools provide access when traditional public and private colleges and universities do not. Now that President Obama is in office, it’s convenient to forget that individuals can think for themselves and make their own choices about where they attend college. I guess we are supposed to assume that students are hypnotized against their wills to enroll in for profit programs. Its well disclosed, public, information that for profits, non-profits public and private institutions alike acting as custodians for title IV federal aid cannot compensate their fast talking enrollment reps based on numbers of students they enroll. We also know that if they do, they pay a heavy price in the form of fines and penalties. Atty General Cuomo of NY outlined this well.


    Like renegade police officers, this persistent effort and do-gooder approach to “protect” us from the big, bad for profits is over reaching and not appropriate when we have capable, effective agencies already in place.

    …but alas, it should not take too long to look under a few rocks and find a victim-for hire or two - forever traumatized by the compensation of some of these for-profit CEO’s.

    Let the witch-hunt begin!

  • Posted by kgotthardt on June 17, 2009 at 11:45am EDT
  • In my experience, Wall Street supported for-profits always run into trouble because they end up catering to stock holders, demanding schools to meet the bottom line no matter what that does to students, faculty and lower-mid level employees.

    For-profits aren't evil. Unethical practices and disregarding students' needs ARE.

  • For Profit vs. Non For Profit
  • Posted by Greg Harris on June 17, 2009 at 3:15pm EDT
  • a re-post with some changes

    Being a Graduate of two Online Schools keeps me focused on these types of discussions more often than I have time for yet making time for a positive comments seems needed here. What really upsets me is how Online Education and mostly For Profit is so pro the learner and change pro the learner. Yet change however is what’s holding up progress in Mega Universities; and not that they can’t embrace change except it’s the Professors who can’t embrace it at the expense of its eager beaver learners.

    I can’t believe when professional educators present augments about rather or not For Profit Education is on the same level as For Profit or if the outcomes being academic inclined are measurably the same. In truth, the online For Profit experience and non-linear learning because of the internet far exceeds the brick & mortar For Profit classroom experience and especially for a highly motivated learner. Moreover this whole thing about Non for Profit vs. For Profit is only a business model and has nothing to do with real learners…and I applaud any Mega U for even considering creating a For Profit Campus and even more so it being an Online Campus; that Campus will be proof based the numbers and if its set-up right that Online and For Profit is here to stay.

    Here is a funny For Profit story…I struggled for years via the inner city for an education and I say struggled because of family issues, family business, family struggles …inner city blues. I try City Colleges, State Universities and Private Schools and ended up semi away at a College named Kendall College Evanston to acquire almost two years of credit. I take all those schools combined, some profit, some non for profit and end up at American InterContinental University Online(CEC) and get a Bachelor’s in Computer Systems plus graduate with Summa Cum Laude . Talk about pride…I’m a new person… then the real world sinks in ‘a For Profit University’…I never thought about it; but two years are with Non For Profit Kendall College whom decides to build another bigger better campus with a loan from mega money For Profit Laureate Education, Inc with the option of them exercising the right to take over the status if need be.

    Guess what…Kendall College is now a successful For Profit College and my degree is to……LOL… and the moral of the story is…a degree and two bucks gets you bus ride…nothing more..nothing less..... and its only as good as you can apply it to the real world. I never have looked back after Kendall College changed to For Profit because I knew they were a good school and now even better.

     

     

  • Posted by James Mauldin , Financial Aid Administrator at ECPI College of Technology on June 21, 2009 at 5:30am EDT
  • As a Title IV financial aid administrator for a privately-held for-profit college, I can tell you that we must follow the same strict guidelines that all traditional, non-profit colleges and universities follow. I addition, we must provide evidence to the state and federal regulators on a regular basis that we are following these regulations to the letter, and that we are meeting graduation and repayment goals. If we cannot show this data, we are subject to the loss of our accreditation and revocation of our license.

    It is wrong to assume that the folks who will attend for-profit institutions are without fault if they fail to pay their loans. We, as financial aid administrators, try our best on a daily basis to convey the importance of repaying loans and graduating. This message will fall on deaf ears from time to time, as it will in traditional, non-profit institutions. To make the claim, or to make policy as if, students cannot make a choice for themselves is to absolve them of their responsibilities as citizens and tax payers.

  • State and Federal Regulators
  • Posted by Adolphous Amorphous Anonymous on June 21, 2009 at 3:00pm EDT
  • ". . . we must provide evidence to the state and federal regulators on a regular basis that we are following these regulations to the letter . . . ."

    Good. Be sure that administration and other officials don't also put pressure on faculty members (especially those invited to be present at accreditation visit reviews) to AVOID presenting COUNTEREVIDENCE or raising questions and concerns.

    --Anonymous (for good reason).