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Recession? Valet Parking Arrives

June 24, 2009

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For some college students, "roughing it" may be a thing of the past.

When the concept of starting a valet parking service came up at a recent Florida Atlantic University Board of Trustees meeting, it seemed less out of place than one would think. With the number of students growing, and the number of convenient parking spaces on campus unchanged, the idea to charge students and faculty for such a convenience did not seem unreasonable.

Florida Atlantic is just talking about valet service. Other colleges have implemented it. Florida International University and Columbia University introduced valet programs this spring. The University of Southern California has had a program in place since 2008, and High Point University brought in valet at the behest of its president, Nido Qubein, to provide a better student experience. California State University at Sacramento has also begun a premium parking program.

At Florida International, valet service started this spring as a way for visitors to find convenient parking. The valet stand was set up on a busy part of campus -- one where a lot of visitors arrive, according to Bill Foster, executive director of parking and transportation. The service was meant for visitors, but students, faculty, and staff were not precluded from using the service, and commuter students had a particular demand for it. With over 38,000 students at Florida International, only 4,000 of whom live on campus, the university sees an influx and exodus of students daily.

"It's like driving on the turnpike where there's less traffic versus the freeway where there's a lot of traffic. It's just got a lot of convenience," Foster said, noting that for some it is worth paying money to save time.

Foster was ambivalent about calling the program a success, but the service will continue to operate in the fall, as the university has entered into a contract with the same valet service. Though Florida International never had any intention of making money from the arrangement, it will get a small sum -- about 10 to 15 percent of the profit -- from the venture. The service currently costs $5 per hour or $20 per day.

Judy Ollivierre, a junior at Florida International, stated in an e-mail that she had not known that the program existed. Lamenting the fact that it is difficult to find parking on campus, she said that the valet service is something people should use.

Following the debut of the valet service, Florida International opened up a three-month pilot car wash program, in which students, faculty, and staff can get their cars washed while on campus.

The University of Southern California's valet service, which has been around since 2008, advertises on its Web site "Running late to class? Late for a meeting? Can’t find parking? Don’t stress!" Though the site markets itself to faculty and students, Tony Mazza, director of marketing, says that the main purpose of the service is for VIPs, visiting professors, campus visitors, and people with disabilities.

Southern California began the service by contracting with an outside company that had previously done valet for university basketball games. It costs $10 for three hours of valet compared to $8 for a one day pass in a periphery garage. The university generally makes no profit on the service.

Adam Weissman, a senior at Southern California who had not previously known of the service, could not see a use for valet on campus, besides possibly for guests and campus visitors. He added that any money spent on the service "should be used on more housing for USC students," as only a small minority of the student body lives on campus.

Columbia University made a deal with a parking service earlier this year to manage the university's parking needs for faculty and students taking evening classes. Some of the parking facilities have valet service while others are self-park, according to Robert Hornsby, Columbia's director of media relations. But with space so tight in New York City, very few students have vehicles to park.

Valet service -- sometimes seen as a luxury -- tends to be associated with fancy restaurants and hotels, leading some to question whether a college campus is a suitable place for uniformed car-parkers. On the press release announcing Florida International's choice to begin valet service, the comments section was littered with negative responses.

One comment read: "I’ve asked many colleagues and they think it’s absolutely absurd. Is this an academic institution or a club on South Beach?"

Another comment lamented that the service would make parking even harder: "How about building a new parking garage or making more spots for us? Instead, they take them away!"

But at High Point University, a small liberal arts college in North Carolina, spoiling the students may be exactly the point of valet. The campus, in addition to boasting a valet service, is home to a free ice cream truck, a concierge desk, and a giant hot tub in the middle of campus. Since the beginning of the administration of High Point President Nido Qubein, the noted businessman and motivational speaker has sought to "wow" students in order to encourage their learning.

High Point media relations did not return a call from Inside Higher Ed.

Several other college officials, however, have stressed that campus valet was a convenience factor, not a way of spoiling students.

"I think that some could get the wrong idea, but I think that with the price point we have, people see that it's barely more than the normal price point," Mazza said, adding that "we view it as an amenity versus a luxury."

At Cal State Sacramento, Nancy Fox, director of university transportation and parking services, began a valet service that has since turned into a no-frills type of "premium" parking. With over 24,000 cars coming and leaving the suburban campus on a daily basis, Sacramento has an abundance of parking spots. So campus constituents have the option of paying an additional three dollars to park in a lot closer to the center of campus.

"We got some suggestions and comments from community members saying, 'Wouldn't it be nice, why don't you guys offer valet parking?' " Fox said. "We didn't feel like we could take spots away from customers who normally park there. When we opened [a new] parking structure, we had ample parking, [so we started the program]. We have continued it for five semesters successfully and we plan to continue."

Fox added that California State University Fullerton is thinking about modeling a program after Sacramento, but has yet to do so.

Parking has long been a concern on college campuses, and as Fox says, people generally only speak up on parking issues when something is going wrong. This program has drawn praise from across campus, which has been a welcome change for campus personnel. But the service's most loyal customers are students, Fox says, most of whom are late to class.

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Comments on Recession? Valet Parking Arrives

  • Valet Away!
  • Posted by Kenneth E Nusbaum , Professor, Pathobiology at Auburn University on June 24, 2009 at 11:00am EDT
  • So paying cash provides a better learning experience than undergoing natural consequences or developing personal responsibility? Look out America: Your universities are training the guys who will conduct the next mortgage crisis.

  • Are you kidding me?
  • Posted by Observer on June 24, 2009 at 11:00am EDT
  • I hope they aren't including this in the Cost of Attendance.

    What's next, turn down service in the dorms with a mint on every pillow?

  • Parking on Campus: Separate and Unequal
  • Posted by Howie Schaffer , Director of Communications at Cook Ross Inc. on June 24, 2009 at 11:00am EDT
  • Money buys everything on today's corporate campuses. The big buck opens doors. You can buy lecture notes, the best housing, and some would argue ... even admission and grades...if your parent's will endow a chair or underwrite construction. So, I am not surprised that valet parking has arrived on campus. But, it is one more step in losing the egalitarianism that is the strength of America and the strength of our college campuses.

  • Colleges Should Use Shuttle Vehicles
  • Posted by George Patsourakos , Retired Administrator at Harvard University on June 24, 2009 at 2:45pm EDT
  • I do not believe that colleges should get into the valet parking business. If there is a shortage of parking spaces at a college, that college would be wiser to have a shuttle bus or van leave the campus every half hour, when classes are in session, for a nearby railroad station or bus terminal. Public transportation, then, should be the solution for a college to alleviate a shortage of parking spaces, not valet parking.

  • Distortion
  • Posted by Robert Hornsby , Director of Media Relations at Columbia University on June 24, 2009 at 3:00pm EDT
  •  

    To set the record straight, to depict Columbia's limited parking facilities as a luxurious perk is a distortion. There are no red-vested valets lining up cars at a red carpet. Standard Parking took over a contract to manage a few parking facilities — it's not a new "valet" service. They just manage parking lots and garages.

    These garages are primarily for use by professors and there are a number of criterion, restrictions and exclusions, as well as a waiting list. Some of the facilities are simply parking lots, i.e. “park it yourself,” while a few are parking garages where the vehicles are parked by attendants. Almost all parking garages in NYC are managed by attendants who park and retrieve cars--it's standard procedure and in most cases, not luxurious at all.

    The vast majority of our 24,000+ students, 3,500+ faculty and 10,000+ staff do not use parking facilities, but live on campus (students only) or live nearby and/or rely on public transportation.

  • Valets might be a necessity not a luxury
  • Posted by mkt on June 25, 2009 at 5:15am EDT
  • I can't comment on Columbia's or USC's situation, but I have parked at UCLA during the daytime, and the parking structure where I parked had ONLY valet parking for guests (drivers without a UCLA parking permit). Because UCLA needs those valets so they can squeeze more cars in by double-parking them.

    I believe that UCLA and USC both do have shuttle vans as suggested by Mr. Patsourakos, but they serve satellite parking structures that are located farther away on (or off) campus. His suggestion for shuttling riders to public transportation is unfortunately decades away from being practical in Los Angeles, due to LA's pathetic public transportation system. Actually I wouldn't be surprised if both schools do have shuttle vans serving some local bus stops, but the number of riders is going to be low for a long time.

  • High Point University
  • Posted by Bryan Rothamel on June 25, 2009 at 10:00pm EDT
  • High Point University took away valet service but does have "call ahead" where students can call a security officer at night to pick the student up (similar to a walk partner minus the walking portion). It is a safety concern not convenience factor! Just another reason why HPU cares for their students.