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Assessing Accountability

July 1, 2009

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Most states don’t have systems in place to measure college students’ learning outcomes, and rare is the state that actually uses accountability data to drive policy decisions, a new report says.

Education Sector, a think tank promoting education reform, analyzed accountability systems across the nation and found varied results in its report, "Ready to Assemble: Grading State Higher Education Accountability Systems." The group’s survey determined that 38 states have little if any system for measuring learning outcomes, adding that 36 states have yet to develop a method for linking college funding to performance.

“Accountability isn’t just about gathering information; it’s about doing something useful with it,” said Kevin Carey, policy director for Education Sector.

“There’s a lot of innovation for states to learn from,” he added. “The bad news is I don’t think any state has put together a complete package.”

Education Sector measured states in 21 categories of accountability, analyzing any systems that might be in place to assess areas like affordability, degree production, research and scholarship. States that promote or require the use of assessment tools, and take steps to publicize the information, were given the highest marks. Those that had few tools for assessment and did little to spread information were graded lower.

Education Sector graded 50 states, Puerto Rico and the District of Columbia on a three-grade scale. The highest grade, “best practice,” was given to 10 states with well developed reporting mechanisms. The second ranking, “in progress,” was given to 27 states that have less complete efforts underway. The lowest category, “needs improvement,” went to 13 states, D.C. and Puerto Rico, where little is being done in the way of accountability, according to Education Sector.

To assess the level of accountability, Education Sector examined whether states use new assessment tools like the National Survey of Student Engagement (NSSE) or the Collegiate Learning Assessment (CLA). States have used these tools, developed by nonprofit organizations, in part to answer critics who say higher education hasn’t held itself accountable. Some fear that if colleges and universities don’t develop their own standards to measure effectiveness, federal standards could be implemented. Carey said he would not be interested in a large government accountability system akin to No Child Left Behind.

“Nobody I think wants a No Child Left Behind for higher education; we certainly don’t,” he said. “But if you’re not going to have direct regulation, which we don’t think we should have, then really accountability will only work if we create strong incentives. Incentives have to be tied to what institutions care about.”

In other words, states need to develop systems to reward colleges that show improvement in areas like student engagement, graduation rates and research production, Carey said.

While there is great room for improvement, there are some bright spots in the accountability universe, the report acknowledges. South Dakota, for instance, uses the Collegiate Assessment of Academic Progress (CAAP) -- developed by the makers of the ACT college-entrance examination -- to see if students are making satisfactory progress in their first two years of college. If students fail to meet standards three times, they are not permitted to re-enroll in state institutions. The provision affects about 2 percent of students each year, according to the report. While that may not sound like much, it's one of the few examples in the report of a state setting a data-driven standard that has consequences.

While several states use the NSSE, institutions vary when it comes to publicizing what students say about them. Vermont, which was ranked as a “needs improvement” state, puts the results of all 80 NSSE survey questions into a searchable database accessible to the public. While the state got high marks for transparency, Vermont could still be more proactive in informing the public about the performance of its institutions, the report said.

Even states that do a good job of collecting data often fall short when it comes to publicizing the findings, Carey said.

“The average student and parent can’t be expected to sift through mountains of PDF files and an obscure spreadsheet,” he said.

The states with the lowest grades were often cited for failing to compile information by race and gender, something many states do regularly. On the other hand, the report sought to find out which states collect less commonly used data. Only five states, for instance, were given the “best practice” designation for measuring the way colleges improve their community’s quality of life through arts and cultural programs. Connecticut, which was rated “best practice” in this category, is the only state to track the number of artistic and creative products attributable to state institutions, according to the report. The state keeps tabs on how many plays, compositions, paintings and other cultural contributions can be traced back to colleges and universities.

Overall Grades for States on Education Sector's Accountability Measures

Best Practice In Progress Needs Improvement
     
California Alabama Arkansas
Florida Alaska Delaware
Georgia Arizona District of Columbia
Kentucky Colorado Idaho
Minnesota Connecticut Illinois
Oregon Hawaii Iowa
Tennessee Indiana Puerto Rico
Texas Kansas Michigan
Virginia Louisiana Mississippi
Wisconsin Maine Missouri
  Maryland Montana
  Massachusetts Nebraska
  Nevada Rhode Island
  New Hampshire South Carolina
  New Jersey Vermont
  New Mexico
  New York  
  North Carolina
  North Dakota
  Ohio  
  Oklahoma  
  Pennsylvania
  South Dakota
  Utah  
  Washington
  West Virginia
See all postings »
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Comments on Assessing Accountability

  • Thank God I now know...
  • Posted by Michael McIntyre , Associate Professor and Director, International Studies at DePaul University on July 1, 2009 at 8:30am EDT
  • ...not to send my children to the University of Michigan, that laggard, that redoubt of unaccountability!

  • re:
  • Posted by PS on July 1, 2009 at 9:45am EDT
  • It is problematic to design accountability systems at the state level for many reasons. There is too much variability between institutions and accountability systems are hard to translate and implement on campus. Another problem is that college structures are incompatible with performance measurement systems. If a professor is in a union and has a tenure and doesn't want to comply, there is absolutely nothing you can do to gather and/or use the assessment information, even though most professors are good to work with and will work with you if you take the time to learn about their program and speak with them.

    A final issue is the assumption by the author of this study that few are doing anything useful with the information they gather. As a practitioner (not a researcher) who places just as much emphasis on implementation and action as on research and evaluation (as opposed to exclusively on research), I can attest that using information is only one piece of the puzzle. We must navigate complex political environments where data is only one element in how decisions are made. Sorry, but if an elected board member with a grudge disagrees with the result of a study and gets other board members to go along, there is little one can do to dispute his or her opinion. We are doing the best we can with what we have and rarely take action unless we think it is the best thing to do. If you want better communications, transparency, and use of data, then change the organizational structure and underlying assumptions. But don't try to fit a square peg into a round hole and then complain about the result.

  • Validity and Return on Investment
  • Posted by Victor Borden , AVP, Planning, IR & Accountability at Indiana University on July 1, 2009 at 9:45am EDT
  • Accountability is critical but, unfortunately, too often shaped by political expediency rather than actual interest in outcomes. Experimenting with learning outcomes assessment at the state level is useful but taking the results of current institutional assessments at face value is not yet warranted. We must first establish that these institutional assessment scores validly represent institutional differences. The evidence so far is not very positive.

    Perhaps more importantly, there should be great concern regarding the return on investment as every dollar invested in accountability adds to the cost of higher education. As someone involved in helping a large public university grapple with more than 200 new federal reporting and compliance requirements (HEOA) and a plethora of new state initiatives (as an "in progress" state), it is clear to me that a good deal of the new requirements (if not the majority) add cost without value. We should be focusing more on the use of accountability information than on its existence.

  • Posted by Glen S. McGhee , Dir., at Florida Higher Education Accountability Project on July 1, 2009 at 11:15am EDT
  • Reports like this demonstrate the ability of higher education guilds and their flunkies to manipulate meaning and to erase previous history.
    The original tenets of HEA 1992 (Sec 496) accountability have now been reduced to just one: student learning outcomes, and now everyone is happy.
    But it will be a painful reawakening when the other dimensions of the accountability gap are brought into focus. I have already had the chance to discuss some of this with Kevin Carey, but he seems oblivious to the extent of the challenges facing accountability in the future.

  • Another Parker Brothers Board Game
  • Posted by Cliff Adelman , Senior Associate at Institute for Higher Education Policy on July 1, 2009 at 1:45pm EDT
  • Vic Borden is both very right and very gentle (he usually is) in pointing out that the work on that generalized phrase, "learning outcomes," has

    become more slogan than substance. Developing transparent measures of something other than the blah of "critical thinking" or whatever, and requiring them of all candidates as a condition of receiving a degree (and not just of 100 volunteers here and there) is a long-term, back-breaking task to which nobody this country will commit.

    That leaves the field wide open to productions the like of this one---and the annual "Measuring Up"---in which some self-appointed judges cook up

    a formula for grading states that's the equivalent of: you will pay $300 for Pennsylvania Ave. because its color (green) smells of money, but only

    $80 for Baltic Place because its color doesn't. How were the weightings for these various components of judgment arrived at? Ask Parker Brothers.

    Of course the de facto result, rankings, sells in an entertainment culture. There is far more serious work going on right now on what accountability

    in higher education really means---and it means a lot more than documentation and information and the use of poor documentation and information.

    You won't see the results of this serious work for a while. It just ain't as easy as cooking up a board game.

  • Evaluating Progress
  • Posted by Adjunct George on July 1, 2009 at 2:15pm EDT
  • I pre and post test all my classes to get the learning gain. I have tried to share my results but the tenured faculty are not interested in the results. The California evaluation is wrong. They are cooking the books again.

  • From the Report's Co-author
  • Posted by Chad Aldeman , Policy Analyst at Education Sector on July 1, 2009 at 3:15pm EDT
  • The comments seem to focus on only one of our 15 categories (learning). Because of the difficulties inherent in measuring something as complex as student learning, as outlined in the comments above, we measured accountability efforts in 15 areas ranging from equity, access, and affordability to scholarship and research to arts, culture, and service. Those reports are available online at:
    http://tinyurl.com/nqbx3f

    Although we made every effort to be as transparent as possible about our grading system (each state had the chance to look over our reviews and comment on our findings), to some extent we realize the entire endeavor is subjective. We'd be happy to engage in a conversation on which measures we missed or which we over-valued.

  • Accountability is More Than Student Learning Outcomes
  • Posted by Chad Aldeman , Co-author on the report at Education Sector on July 1, 2009 at 3:30pm EDT
  • The comments seem to focus entirely on our evaluation of student learning outcomes. While that was one (important) measure in our report, we also included 14 other categories ranging from equity, access, and affordability to scholarship and research to arts, culture and service. You can find those category reports available here:
    http://tinyurl.com/nqbx3f
    We made every effort to grade the states consistently and fairly, and we've made our grading process as transparent as possible. We also realize that on some level our grades are subjective, and that is why we gave each state the opportunity to comment on our findings (almost half took the opportunity to do so). The grades should be seen as tools for improvement and as a resource to see what is already being done in peer and neighboring states.

  • With all due 'respect,' Mr. Aldeman
  • Posted by DFS on July 1, 2009 at 4:15pm EDT
  • We "seem" to comment on perhaps only one of your 15 points because that's the only point we care to comment on.

    Perhaps, then, you should pay attention to this particular phenomenom, and adjust perhaps every one of your 15 points in light of this?

  • Adjunct George,
  • Posted by DFS on July 1, 2009 at 4:15pm EDT
  • I guess we have Bad Filter on the job today at IHE. I've tried before to congratulate you on what you do -- assess accurately actual student learning -- instead of what tenured faculty 'do.'

    I hear you. Tenured faculty don't have to teach. They are off to better and more interesting things, since they have tenure.

    Their pocketbooks are guaranteed for life -- and there is no competitive pressure for excellence.