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A Resignation and a Proposal

July 24, 2009

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Eighteen months after he triumphantly took office promising to reinvigorate the National Association of Student Financial Aid Administrators, Philip R. Day Jr. resigned Thursday as its president and CEO, his term cut short by allegations that he broke California campaign laws while chancellor of the City College of San Francisco.

On the same day that Day formally stepped off the national stage, a collection of NASFAA's members did what he had pushed the association to do: step up their visibility in federal policy debates, in this case by issuing an alternative to the Obama administration's proposal to essentially gut the lender-based guaranteed student loan program.

Day's decision to resign came as no surprise; it had seemed an inevitability since the moment federal prosecutors filed charges against him and two other City College officials this month, on the eve of NASFAA's annual meeting. The district attorney in San Francisco filed felony charges accusing him of misusing public funds in bond campaigns on the college's behalf. Day could face nine years in prison and fines of $300,000 if convicted on all charges.

Day has vowed to fight the allegations against him aggressively, and he had gone on administrative leave almost immediately to begin doing so. In announcing his permanent resignation Thursday, though, association officials said the president had been concerned about how much time he'd need to defend himself and "felt very strongly that it was imperative that the association be insulated from and not distracted by any future developments related to this situation," a NASFAA news release said.

The association said that Joan Crissman, who was appointed as interim president when Day was put on leave, would stay in that role. "My devotion to NASFAA and the more than 20,000 financial aid administrators it represents has never been stronger," Crissman said. "Together we will ensure that our important work continues uninterrupted."

Also on Thursday, a group of financial aid administrators who call themselves the Friday the 13th Group (because they met on Friday, March 13, not because they see themselves as bad luck) put forward an alternative to the Obama administration's student aid restructuring plan, which has now been put into legislative form by Congressional Democrats and passed by a House committee.

The group describes itself as "a grass-roots initiative" to represent this interests of rank and file college student aid officers, "driven by our concern for students and the unintended consequences that come from basing reform on current political pressures without sufficient consideration of what best serves the interests of all stakeholders -- students, parents, schools, and taxpayers."

The group gives voice in an collective way to arguments that lots of individual financial aid officers have made quietly and in many cases privately about the push by Obama and Congressional Democrats, especially about the potential loss of the services that lenders provide to students and colleges. These services, the coalition argues, are driven largely by the competition that exists among lenders seeking to service loans, competition that would largely be lost under -- and has been greatly underestimated by -- the administration's plan.

If the Education Department and Congressional supporters of the administration have played down the significance of lost competition, the Friday the 13th Group argues, they have at the same time exaggerated the benefit to be derived from the plan in one central way: by promising that the move to 100 percent direct lending would deliver a "Pell Grant entitlement," a permanent and growing stream of annual funding that would shield the government's primary need-based aid program from the whims of Congressional appropriators each year.

"[I]t is important to set the record straight: mandating that all loans be Direct Loans will not make the Pell Grant program a true entitlement program," the group wrote. "For that to occur, much deeper budget cuts -- potentially from other student aid programs -- would need to be enacted by Congress. Our view is that there has been widespread misrepresentation of this particular issue, which has had the effect of minimizing the number of financial aid administrators willing to communicate their concerns about the President’s proposal. Connecting increased funding of the Pell Grant to the student loan discussion has served to distract from the basic considerations of competition and choice."

The financial aid officers' alternative portrays itself asbacking the administration and embracing some elements of the Obama proposal -- most importantly, having the government own all loans, to take advantage of the savings generated by the federal Treasury's ability to borrow funds more cheaply. The aid officers' proposal would not only use those savings, but also end several existing student grant programs (Academic Competitiveness, SMART, TEACH, and Supplemental Educational Opportunity Grant Programs) and use the funds to increase spending on Pell Grants and work study.

It also would sustain a role for lenders in originating loans on the government's behalf, letting colleges and students choose which lenders they seek to work with to service loans, and sustain a central role for loan providers in default prevention and financial literacy programs.

"How do we best increase funding for need-based financial aid and still provide a reliable, quality and customer service-focused federal student loan program for students?" the report concludes. "We strongly believe that student loan reform should be guided by these simple principles: fix what’s broken and build on what works. Competition, choice, customized default prevention and financial literacy programs, and responsiveness must remain top priorities. To do this, postsecondary institutions, students and parents must have a broad range of choices to ensure on-going accountability, innovation and low default rates."

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Comments on A Resignation and a Proposal

  • The Interests of the Students
  • Posted by Alan Collinge , Founder at StudentLoanJustice.Org on July 24, 2009 at 6:30am EDT
  • NASFAA claims to be working first and foremost for the interests of the students, yet to my knowledge, they have never called for, or supported, the return of standard bankruptcy protections to student loans.

  • Pell Switch-a-roo
  • Posted by Observer on July 24, 2009 at 10:30am EDT
  • I was at NASFAA and there were many administrators who had not realized that Pell was not going to be an entitlement as part of the 100% DL switch. They were still working off the President's objectives which came out in the Spring where the stated goal was to make Pell an entitlement.

    I think for any change to be successful we need to be honest about what we are losing and gaining.

     

  • Serious Business
  • Posted by Full Monty Hall on July 24, 2009 at 10:30am EDT
  • With the Friday the 13th Proposal, there are now several serious options out there that would achieve what the Administration wants (kill FFELP once and for all and save money), while minimizing the costs and risks for schools and borrowers. Let's see how well the Administration and Congressional Democrats can take "Yes" for an answer.

    Shutting down a program that serves thousands of schools and millions of students in various ways (loan servicing, default prevention, college access, financial literacy) is serious business. Its hubris to dismiss the concerns raised by the Friday the 13th group, as well as by many others.

    UNCLE!

  • Friday the 13th Group
  • Posted by NASFAA on July 24, 2009 at 10:30am EDT
  • Please note the Friday the 13th Group is not part of NASFAA-- Not sure why this is in the same article.

  • Posted by JLC on July 24, 2009 at 10:30am EDT
  • This very much indicates that student financial aid administrators are still largely in the pocket of private corporations. As a long-time student, having completed two degree programs and working on a third, I can assure you that I received no substantial benefits from the competition of private loan companies in regard to interest rates or anything else. On the flip side, there is plenty of evidence that student loan administrators (along with athletics programs) have benefitted greatly from competition between private loan companies.

  • Posted by Lynn on July 24, 2009 at 10:30am EDT
  • Thanks for this important article highlighting the many issues that haven't been thought through. The views of financial aid professionals who are working hard to ensure their students get the best service should count in this debate. Thanks to this group for speaking up.

  • Are you kiding me ?
  • Posted by Edward McKinley , Borrower on July 24, 2009 at 10:30am EDT
  • "The group describes itself as "a grass-roots initiative" to represent this interests of rank and file college student aid officers, "driven by our concern for students and the unintended consequences that come from basing reform on current political pressures without sufficient consideration of what best serves the interests of all stakeholders -- students, parents, schools, and taxpayers."

    Much has been written of late regarding the issue of FFEL vs. Direct Lending. I have yet to see, or hear anything from any students or borrowers that is aligned with the ideas that this ( aptly named I think), Friday the Thirteenth Group.
    I am a borrower. I am in touch on a daily basis with many borrowers. I don't know any who really care where this money originates from nearly as much as they do about the extrordinary predatory nature of the system itself. These so called "benefits" of competition between private borrowers is nothing more than a fairy tale.
    The agrgument of FFEL vs. Direct lending is similar to fighting over where to sit on the Titanic.
    If you people have any real intention of giving voice to student loan borrowers, then how about listening to what we are saying. Moreover, take a good look at your own makeup. How many of you are directly employed or associated with the lucrative student loan industry ? Be honest. How many are parents, students or borrowers.
    Thanks for offering to speak for us, but I, for one, would apreciate it more if you didn't.
    Their is only one real solution to this fiasco and it is the one you least want people to hear. Restore standard consumer protections to student loans. Allow borrowers the ability to protect themelves from being exploited by this system.

  • Where are the voices of student borrowers
  • Posted by Sharon DiLeo on July 24, 2009 at 10:30am EDT
  • I agree with Alan Collinge (Author of the Student Loan Scam; Beacon Press) who was the very first person to speak out against predatory lending and collection tactics by those whose interests are far from serving the needs of student borrowers.

    Many thousands of students who have taken out student loans have been exploited at the expense of those (like SM) who care nothing about the hardship(s) of those most vulnerable. These student borrowers have sacrificed their lives to become educated only to find that they have had their wages, social security, disability, and tax refunds garnished. These student borrowers are not "deadbeats", but those who have sincerely attempted to better their lives through higher education. In the end, when hardship strikes, those most vulnerable are further exploited and victimized by the very system that was supposedly designed to help them.

    I have yet to read how the Obama administration seeks to remedy the harm already done to many thousands of student borrowers who have no recourse for putting their lives back on track. The ordinary consumer protections provided to all other borrowers do not exist for student borrowers. Why is this not being addressed?

    Many have committed suicide and have left the country. Where is the personal responsibility of those who claim to care about the needs of students?

    Hear the voices of those who have been harmed at http://www.studentloanjustice.org and do read the Student Loan Scam by Alan Collinge.

  • Another fake group
  • Posted by Suspicious on July 24, 2009 at 10:30am EDT
  • NASFAA's troubles couldn't have come at a less convenient time for the student loan companies. The polish and finish of the report issued by Friday the 13th Group strongly suggests that it was produced by the lobbyists for the loan companies, who handed it to the random group of aid directors who were naive, stupid, or corrupt enough to put their names on it.

  • Muddled mess
  • Posted by lcl on July 24, 2009 at 10:30am EDT
  • Alan...not every issue is about bankruptcy protection. While you have a point, I would encourage you to think more broadly instead of relying on beating just one drum every time the word 'loan' appears.

    As for financial aid administrators in general (being one of them), the issue is that for most of us our savvy only really runs to what we see in front of us. There are certainly exceptions, but it is a safe general rule. This has two repercussions here:

    1) In regard to Alan, FAAs have almost little to no involvement in repayment. We almost never see students after they have left school. Whether we collectively would be inclined to agree or disagree, you are to a large extent talking about something that is beyond the FAAs direct daily reality.

    In a sense you are trying to shame the pastry chef for not publicly fussing over the soup.

    Could we be more involved? Maybe, but FAAs already have so many things they are required to know and deal with, that taking on repayment becomes a bit of a stretch.

    I could go down your bankruptcy road here, but it is a bit off-track to the topic at hand. The point is that the majority of FAAs should stick to what they know. And the majority don't know anything about bankruptcy law.

    2) Honestly, having read the 'Friday 13th' report I find it a bit of a muddle mess. Parts come off as contradictory to my mind (if nothing else they seem to conflate "school choice" of lender with "student choice" of lender), key issues are not addressed (particularly, where do lenders generate income in this model, how much, and how many lenders would actually stay in this game if the 13th group wins the day?), and it's repetitive without being clear in many areas.

    The parts that are loud and actually clear are the parts that you would expect financial aid administrators to have direct involvement in: fear of the impact of loss of services that lenders/services currently provide in default prevention, financial literacy, etc.; and the reality that conversion to new software platforms, administration models, and such will be difficult to accomplish in a 10 month window, even for schools who don't understaff their aid offices (and many do).

    These are fair concerns. Not insurmountable if schools have the will, but fair.

    But from reviewing the report overall, I hate to say it, but FAAs should stick to what they do know. And honestly, if this report is any basis for judgement, the financial infrastructure of the lending system doesn't seem to fall within that scope. Neither, probably, does bankruptcy law.

  • No Credibility Left
  • Posted by Student Aid Veteran on July 24, 2009 at 10:30am EDT
  • NASFAA (and the Friday the 13th Group) would have more credibility if they had tried earlier to fix what was broken in FFEL.  Rather, they happily tolerated if not participated in schemes such as school-as-lender, the 9.5 guaranteed return scandal, illegal opportunity-loan contracts, and money-laundering enrollment management programs.  Some of the leaders in the profession got caught in kickback and payola scandals, to which the NASFAA response was that there are a few bad apples in every profession, as opposed to acknowleging systemic rot.  Too many students' lives have been ruined in financial aid offices due to lack of consumer protections, and too many taxpayers have been forced to pay for unconscionable practices to take these groups seriously. 

  • Perkins
  • Posted by Pmots on July 24, 2009 at 12:00pm EDT
  • While I understand Perkins is a peanut in this FFELP v. Direct argument, the proposed changes stand to hurt future borrowers in a big way. They call this a "strengthening" of the Perkins program, but I fail to see how students having to pay interest while in-school strenghtens anything. This and the loss of service-related cancellation benefits is huge. Call it what it is - a somewhat sneaky way of trying to kill a program that has benefited so many.

  • Student Choice?
  • Posted by Raoul on July 24, 2009 at 12:00pm EDT
  • The "Friday the 13th Group", along with many other FFEL program advocates, always state "student choice" as one of the main factors in maintaining some semblance of the current lender/bank-based loan system. It's interesting that in reviewing the information from the Group's individual school financial aid websites that a Direct Loan is not a choice for students at all but one (of 14) schools represented by the Group. So, I suppose their contention is that students should have a choice of lenders so long as they choose from the lenders they have already chosen for them? That is one flimsy argument and presents, as usual, an apparent conflict of interest. If student choice is such a paramount concern, then why are their schools not openly offering Direct Loans from the US Department of Education as one of those student choices? After all it is a viable parrallel program with the exact same Stafford Loan terms and conditions....

  • Think About Reality
  • Posted by Sharon P. DiLeo on July 24, 2009 at 12:45pm EDT
  • In response to "ici", I take umbrage with ignoring what occurs from poorly developed policies and regulations. As a Financial Aid Office (is that what you are?) I'd suggest you consider the damage being done to those you claim to be helping. What good is an education if those who encounter hardships are not given equal consumer protection.

    It must be very difficult to empathize with those whom have been most harmed and remain vulnerable. I suppose that it would have to be a family member for you to be able to tap into some emotional competence.

    I find your remarks limiting at best if not totally insensitive. I join Alan Collinge and thousands of student borrowers in "beating one drum"--restore bankruptcy protection for all.

  • Yes, NASFAA supports "Students"
  • Posted by The Larch on July 24, 2009 at 1:00pm EDT
  • It's because students are normally not in repayment on loans. Those would be "Borrowers", and no longer "Students". Borrowers have the financial responsibility, and now the knowledge from their degree, of repaying their loans.

  • Wishes for a loan free world.
  • Posted by FA Veteran on July 24, 2009 at 4:15pm EDT
  • Gosh, I hate loans. As a long-time financial aid administrator, and a student borrower myself, I wish we didn't have to use these programs. They're a pain to administer and a long-term burden for the borrower. But loans are a necessary evil as long as grants and scholarships can't cover students' full educational expenses. Without loans, many talented people would not have been able to access higher education. Too many students borrow too much. ("How much can I get?" "How much do you need?" "No -- how much can I get -- NOW?!") No perfect loan program exists currently, and I have experience with both FFEL and DL. Are the lenders in the game for the good of humanity? Not by a long shot. Can the federal government take on such a huge, expensive, complicated program and do a better job of it? No way. (Spoken with experience after 25 minutes on hold with DL servicing to get simple information on my own loan -- and I do know the right questions to ask.) Our school will happily switch from FFEL to DL if you can guarantee a pumped up Pell that makes student borrowing less likely. As the days go by and the rhetoric continues, that seems less likely.

  • stop putting the cart before the horse
  • Posted by DS on July 24, 2009 at 4:15pm EDT
  • I've never met a colleague in financial aid who does not favor the reinstatement of bankruptcy protection for borrowers. When Rep. Tim Bishop, a NY Congressman who was actually once a financial aid administrator himself, addressed the NASFAA Conference a couple of years ago, he announced planned legislation to do just that and received immediate applause from the majority of the audience. For those who characterize this flaw in the student loan structure as having their lives ruined by the Financial Aid Office, time to hit the GOV 101 books - that's in the law, not the Financial Aid Office.
    But the conversation now is not at that level of detail, and some of the frequent commenters on this subject, as much as I support what they're trying to do, are guilty of single topic advocacy and often misdirect their contempt. What's being done at this stage is building the basic new structure of the Federal loan programs. To be critical of the entire profession of aid administrators because they're not hammering away at bankruptcy protection at this stage of the discussion...well, that's like picking out the curtains before the architect has finished designing the house.
    Now that all said, my colleagues in the aid community, read students' postings very carefully. If you think that the scandal or whatever you want to call it from a few years back is over or was simply "a few bad apples," you're not paying attention. Aid administrators do their jobs at their campuses, but when it comes to association activities, most associations have given lenders and guarantors FAR too much of a voice. If perception is reality, then the reality to many of the students we serve is that we are beholden to the lenders. Continue advocating for them at the risk of your credibility.
    Oh yeah, and Phil Day resigned. Sorry to see it come to this, he's a good man, but it had to be done.

  • Get Real and Grow Up
  • Posted by FAO on July 24, 2009 at 4:30pm EDT
  • Those that are blaming financial aid officers and their school's financial aid office need to grow up and get real. These dedicated professionals work long, hard hours to help you acheive your dream of obtaining a college education. They are not the ones who have made the laws on student financial aid... just the ones abiding by it. Nothing was ever shown to be illegal by those few (fewer than 10) financial aid administrators who were called out in the press and ran through the wringer of public opinion. Was it unethical, yes but remember it was The United States Congress that allowed and provided the framework for this to happen.

    You go after financial aid administrators and talking about all that is wrong with them and financial aid when someone failed to see that it is The Congress that makes the laws governing financial aid. Don't shoot the messenger!!!!!

    We financial aid administrators do look after the best interest of our students and see that they accomplish their goals and dreams. If you didn't have financial aid then how would you have paid for your college education? Are there improvements in the system that could be made? Yes, there are but to vilify and criminalize financial aid administrators over this is wrong when we do not make the laws.

    I went to college and got my BA and left with $40K in student loan debt. I have never felt a victim of the process. I knew going in what the process would be and what being the first of my family to ever get a college degree would entail... student loans. I wound up working in financial aid after I decided not to go to law school and have worked hard and moved up in life by my own boot straps. Seems like some of you whiners need to do this, do you hear me Alan!!!!!! I now have my MBA which was paid for by the university I worked for at the time.

    Stop playing the victim and get up and go work hard to pay off your loans... did you think you wouldn't be responsible for them? Also, why would Congress or myself as a taxpayer want to subsidize someone education up front then pay for it 100% if they allowed these loans to be included in bankruptcy? You have to remember where the money for these loans come from and that is the tax payers. I think the majority of taxpayers would not want to have to pay for everyone's education 100% if it is easy to get the loans up front then declare bankruptcy on the back end. Some people need to seriously think these issues through before they open their mouths and sound stupid!!!

    I digress!!!

  • Play of Words
  • Posted by Sharon DiLeo on July 24, 2009 at 4:30pm EDT
  • Larch--Perhaps you are not fully apprised of all the facts. Some do not have degrees and have hundreds of thousands of dollars in student loan debt. Moreover, some have lost their health and suffered hardships that have rendered them without a way to recover. Without one's health, one cannot work. Without disability or social security (which are garnished for unpaid student loans) one cannot not live independently. Without standard consumer protections afforded others for all other types of loans, there is no recourse. This is why countless students and/or borrowers are finding no other choice but to commit suicide or leave the country.

    Your response is insipid. This is not about "borrowers irresponsibility"---it is a much more serious issue that requires policy and regulation changes that consider how a system fraught with greed, corruption, and ignorance can be changed to sincerely serve those who actually need assistance with obtaining a higher education degree.

    I propose that the government service the loans and deal with their own lenders. After all, it is the government that has bailed out the banks. It is time to remove the middle-people from this "student loan scam" fiasco. Remove the burden of managing unscrupulous and/or incompetent "agents" from those who are most vulnerable and simply trying to get an education.

  • Reply to Sharons' comments
  • Posted by The Larch on July 24, 2009 at 6:00pm EDT
  • Sharon:
    “Moreover, some have lost their health and suffered hardships that have rendered them without a way to recover.”
    That’s what deferment, forbearance, and disability discharge are for; try that with your Mastercard account!

    “…countless students and/or borrowers are finding no other choice but to commit suicide or leave the country.”
    “Countless”?! Last I read, it was around 4, and these were just anecdotes.

    “…insipid.”
    Good word. I had to look it up.

  • Flawed
  • Posted by Sharon DiLeo on July 24, 2009 at 7:45pm EDT
  • Larch- Thank you for your response and invitation to dialogue. Yes, everyone has the opportunity to apply for a forbearance, deferment or disability discharge. Sounds good, but the process has failed to work for many and is overly onerous to pursue. Notwithstanding, there are too many incompetent cooks in kitchen; why not let the government handle all this?

    You may be correct about there being only 4 who have committed suicide. I wonder how many others have been unreported or how many others think about it daily? What is the quote--"what is good for the goose is good for the gander" or is it the other way around? Just four lives to suicide? I'd like for you to look in the eyes of the family of those who lost loved ones to suicide and say that.

    As for MasterCard debt, bankruptcy protection can be granted to credit card holders. It is great that you brought this up as it reminds me of the predatory lending and collection practices that plaque the entire industry. Check out this video about the Guerilla Collection Tactics practiced at Bank of America: http://www.commondreams.org/video/2009/07/23-0

    Why not join us in this conversation to ensure that everyone's voice is heard and that good policy is created?

    Do you care about the hardships of those who have found that the current system does not work? Wouldn't it be prudent and respectful to consider how to make things fair and equitable?

    "Injustice anywhere is a threat to justice everywhere" Martin Luther King

  • Brand New Day?
  • Posted by ds on July 25, 2009 at 7:00am EDT
  • enlightened thought: a real stdt aid admin to run NASFAA, an association supposed to represent student aid administrators...and that person to reinstate the govt rels position that Day eliminated so he could (dangerously) do it himself. No more leader with a political agenda other than real advocacy for stdt aid. The kid they have overseeing it now is simply in over his head and it hurts the organization. One hopes the NASFAA Board realizes this.
    as a stdt aid admin who has supported FFELP, I dco think there has been too much influence by lenders in the process up front. A process that would have the private sector in servicing and capital development for federal stdt loan programs would be beneficial. I hope the Blue Dogs keep up that political pressure to force that to come to fruition.

  • Posted by Fred Willowby on July 25, 2009 at 8:00pm EDT
  • I would agree that students have never really been the issue for the NASFAA - it has always been schools and the administration. The NASFAA has always been about what deal can the school get that is best for the school - NOT what is best for the student.

    It seems any respectable school and their financial aid directors have all switched to the NDSLC away from the NASFAA. Who does the NASFAA represent anymore anyway? A bunch of community colleges who want to keep the shell game going after they get redlined?

    Time for the NASFAA to go down for the big dirt nap. They serve noone but themselves.

  • Posted by Rosemary on July 26, 2009 at 7:00am EDT
  • So here is my question with regard to student loans and "loan forgiveness".....why is it that ONLY teachers who work in impoverished areas receive forgiveness? What about the thousands of social workers and medical workers who work long hours, with little pay to make a difference in the lives of these children to ensure they are healthy, have a roof over their heads, are saved from abusive parents, have food to eat, have utilities in the house, etc. so that they CAN go to school? Social service workers receive such low pay and in some non-profits forego benefits for themselves - worse - actually qualify for welfare and hold degrees with loans attached - where is the forgiveness there?

  • student loans
  • Posted by Sally , counselor at public on July 27, 2009 at 12:15pm EDT
  • I am really tired of the debate of DL vs. FFEL and the purported savings. The "savings" come from charging student %.8 to 6.8 in interest vs 4.3 for a mot and virtually zero for T bills! The Perkins is to become the federal unsubsidized alternative loan - most unattractive! So the students contribute to their Pell awards.

    I am even more tired of the whining from the student who just want to not pay their loans. Again, bankruptcy was eliminated because of STUDENT ABUSE. AND Financial Aid Administrators are required BY LAW to certify a student loan request if the student is eligible even if we know the student might be getting in over his or her head. The students who have difficulty repaying the loan are offered several options to defer payments. We are also required by law to provide Exit Counseling so that students are aware of all options so stop saying you didn't know. Grow up, get a job and join the 05% of students who are repaying their loans.

  • To use the Titanic analogy...
  • Posted by FAO and Student Loan Borrower on July 28, 2009 at 11:30am EDT
  • ...are we just re-arranging the deck chairs with this discussion? Is the problem that we have a higher education system that isn't universal in its availability? Sorry, President Obama, but if greatly expanded access to higher ed is your goal, tweaking loan programs isn't going to cut it. Make public K-14 (at least) universal. If universal K-12 was once the necessity for a competitive America, isn't it time to acknowledge that stopping at grade 12 doesn't do it any longer? Truly make a difference; stop playing with what is essentially rounding error in the federal budget when you talk about which loans are supposedly better than others. It still means incurring DEBT to get a higher education. That helps America...how, exactly?

    As for borrowers, you signed the notes. You saw the terms. Do I personally think student loans should have bankruptcy protection? Only if you're willing to collateralize them like commercial paper. Where else can you get up to $20,000+ on just a signature and your future potential? You're giving up something to get a whole lotta something else. And, unless I've been wrong for three decades, no one forced you to sign those promissory notes.

    I've told students on more than one occasion, "Don't do it," when they've talked about fulfilling their dream of enrolling at my school by borrowing. I've tried to serve the two masters in my professional life: my clientele, by hopefully helping them to make the best possible borrowing decision, and my employer, who, at the root of it, is a business needing paying customers so as to pay its bills, my paycheck being one of them. Some of those customers pay by borrowing.

    But, enough.