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Going For Distance

August 31, 2009

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Online education is no longer a peripheral phenomenon at public universities, but many academic administrators are still treating it that way.

So says a comprehensive study released today by the Association of Public and Land-Grant Universities (APLU) and the Sloan National Commission on Online Learning, which gathered survey responses from more than 10,700 faculty members and 231 interviews with administrators, professors, and students at APLU institutions.

“I think it’s a call to action,” said Jack Wilson, president of the University of Massachusetts and chair of the Sloan online learning commission. “The leadership of universities has been trying to understand exactly how [online education] fits into their strategic plans, and what this shows is that faculty are ahead of the institutions in these online goals.”

According to the study, professors are open to teaching online courses (defined in the study as courses where at least 80 percent of the course is administered on the Web), but do not believe they are receiving adequate support from their bosses. On the whole, respondents to the faculty survey rated public universities “below average” in seven of eight categories related to online education, including support for online course development and delivery, protection of intellectual property, incentives for developing and delivering online courses, and consideration of online teaching activity in promotion and tenure decisions.

Still, more than a third of the faculty respondents had developed and taught an online course.

“The urban legend out there was that many faculty out there don’t want to participate” in online education, said Wilson. “Contrary to popular myths, faculty at all ages and levels are participating.”

Indeed, neither seniority nor tenure status held a significant bearing on whether a professor had ever developed or taught an online course. At the time the survey was administered, there were more professors with at least 20 years’ experience teaching an online course than professors with five years’ experience or less.

This despite the fact that developing and teaching a course online is more taxing than doing the same in a classroom -- according to the survey respondents, teaching online isn’t easy. “Faculty who get involved in online teaching have to be more reflective about their teaching,” Wilson said. Professors need to organize lecture notes and other materials with more care. They get more feedback from students. It’s more apparent when a student is falling behind and needs special attention.

Almost two-thirds of the faculty said it takes more effort to teach a course online than in a classroom, while 85 percent said more effort is required to develop one. While younger professors seem to have an easier time teaching online than older ones, more than half of respondents from the youngest faculty group agreed it was more time-consuming. Nearly 70 percent of all professors cited the extra effort necessary to develop Web courses as a crucial barrier to teaching online.

So if teaching an online course is a ton of work and support from administrators is lacking, why bother doing it? Most professors said they are motivated by their students’ need for flexible access to course materials, and a belief that the Web allows them to reach certain types of student more effectively.

“As a faculty member, when you’re teaching online, suddenly you have to be teaching 24/7,” said Samuel Smith, president emeritus of Washington State University. “…It’s more difficult, but the students get more contact.”

Given the extra work, more than 60 percent of faculty see inadequate compensation as a barrier to the further development of online courses. “If these rates of participation among faculty are going to continue to grow, institutions will have do a better job acknowledging the additional time and effort on the part of the faculty member,” said Jeff Seaman, co-director of the Babson Survey Research Group and the survey’s lead researcher. For some, that might mean that their online work should figure into tenure and promotion decisions. For others, “acknowledgment” might equate to some extra cash in their paycheck.

This is not a new request -- nor is the fact that it takes longer to develop and administer a college course online a new revelation. The American Federation of Teachers report on guidelines for good practice in distance education acknowledges that it takes “anywhere from 66 to 500 percent longer” to prepare an online course than a face-to-face one, and “additional compensation should be provided to faculty to meet the extensive time commitments of distance education.” The report noted that only half of the faculty it surveyed reported receiving extra compensation. That was in 2000.

The authors of today's APLU study conclude by recommending that public universities not only institute policies that “acknowledge and recognize” professors’ online education efforts, but also work develop “mechanisms that effectively incorporate online learning into the fabric and missions of the institutions.”

“It’s now a factual statement that online learning is woven into the fabric of higher education,” Wilson said. “It has grown faster over the last six years than any other sector of higher education … and it will keep growing.”

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Comments on Going For Distance

  • Rethinking the Organization
  • Posted by Ken Udas , CEO at UMassOnline on August 31, 2009 at 7:15am EDT
  •  

    I believe that this report points to and reinforces that the economics of education is changing and in large part is changing due to the maturing of online learning and reinvention of distance education. Clearly Dr. Wilson's focus as reported in this article was the need for the University to align costs with expectations by faculty and learners, which is a smart and tough topic to put on the table.

    I am personally excited about this development, because in its recognition we are all challenged to rethink who we are truly serving, how we will best do so, how resources will be allocated most effectively, and what our organizations will look like, how they will behave, and how success and quality are measured and improved.

    This study indicates that there is a need for Universities to better understand the larger context in which they operate and to organize and function in ways that promote communication and relationships among faculty, learners, and university administrators. Although this is an old song, I am still glad that it is playing.

  • institutional support
  • Posted by Linda Aragoni at http://www.you-can-teach-writing.com on August 31, 2009 at 8:30am EDT
  • I suspect the reason there has been so little agitation for better reward for online teachers is that the teachers are too exhausted from online teaching to have strength to complain.

    In my experience, both faculty and students require substantially more — and often significantly different — support than their institutions think they need. If online education is to be part of the institutional mission, it needs far greater institutional support.

  • Posted by DLS , Professor, Biology at IUPUI on August 31, 2009 at 9:00am EDT
  • Professors who teach online do deserve to be compensated properly for the extra time and effort they put into course development and delivery.  Differential tuition for online courses is a potential solution to this problem.  Differential tuition has been used for years in colleges of engineering to cover the costs of courses with expensive laboratories in colleges of engineering, is often applied to the junior and senior years of university education, and has been used by some colleges of business to cover the costs of on-line teaching. 

  • Teaching Online
  • Posted by Dr Jon Tay , Tutor at Wawasan Open University on August 31, 2009 at 9:30am EDT
  • Teaching online seems to be the only way out of a diminishing industry for quality education, retraining for the under and unemployed and for students who will soon find that an orthodox traditional way of Face to Face education will be out of reach or unaffordable. Secondly, online education comes with commercialisation of the way an establishment is operated. Returns on investment are far easily assessed and space constraints will no longer be the issue of most universities. Third, with outsourcing of online tutors, most professors will soon find themselves out of a job to be replaced by lowly paid PhDs from emerging nations only too eager to take up the demand for cheap intellectual labour. Fourth, globalisation will mean that the knowledge worker is a global one and that his or her travels to foreign lands will mean that training has to take place online.

  • Support Lacking?
  • Posted on August 31, 2009 at 10:15am EDT
  • There are many institutions where support is not lacking. However faculty often do not take advantage of the services and expertise offered in these areas.

  • Differential tuition for online courses
  • Posted by Nicole , Lead Analyst at Datamonitor on August 31, 2009 at 10:30am EDT
  • Differential tuition is an interesting idea. But I suspect that students anticipate paying less rather than more for online courses. The days of raising tuition to cover the increasing cost of providing higher education are in the rear-view mirror; the industry needs to find a new, more efficient way.

  • Curious
  • Posted by Gene , Dean, Graduate Studies at Ellis University on August 31, 2009 at 12:00pm EDT
  • I found the article interesting but not surprising. What I am curious about though is the references to universities not allowing online teaching or course development as part of the tenure application process. Why wouldn't these activities be allowed? Might it be the hubris and "out of touch" nature of many in the Ivy Towers?

    Gene

  • Pros and Cons of Online Work
  • Posted by Michelle on August 31, 2009 at 12:30pm EDT
  • Personally, I love teaching online because of the flexiblity. I'm a busy mother, scholar, writer, and volunteer who enjoys working on my own time. I also like the fact that students do have more access to my experience and ideas. These students have access to my phone numbers, email, and classroom forums to ask questions.

    A difficult part of online teaching is creating boundaries with students so that they don't call at midnight or during dinner every night. It's also tough to work when family members come home. Finally, teaching online is more difficult because of rapid technology changes, constant college curriculum changes, instructor burn out, and lack of FT work.

    So, of course there are pros and cons to all teaching assignments, but teaching online requires a dedicated instructor who likes flexibility and doesn't mind the pay versus actual hours worked.

  • Boundaries and realities of online work
  • Posted by Wallace , College of Education Faculty at Walden University on August 31, 2009 at 1:30pm EDT
  • I enjoyed reading the report but nothing in the report surprised me. The irony, I believe, is that some online institutions may be ahead of the traditional university in terms of finding new ways to deliver the same content. Regarding boundaries, I do not enable students to call me all times of the day nor do I feel guilty about not jumping every time I get a phone call or email. At Walden, we have standards and the standards are clear: respond to phone calls and emails within 48 hours; return class work in 7 days; and return dissertation work in 10 business days. My God, can you imagine the progress we would have as a nation, if other institutions, private corporations, and the government lived by similar standards? Not that would be revolutionary!

  • Why not more time?
  • Posted by Maureen Hencmann , New Ventures at Regis University on August 31, 2009 at 1:30pm EDT
  • I am unclear on one point I hear often - faculty are spending more time developing their online courses. Are educational institutions telling faculty they may not take as much time to develop their classroom courses as they can take to develop their online courses? Maybe we need to address why faculty feel they cannot spend adequate time to develop quality classes irregardless of presentation mode?

  • Efficiency
  • Posted by Allen on August 31, 2009 at 2:00pm EDT
  • Why does each faculty member feel the need to develop their own on-line course? Collaborative efforts in the development and use across the institution, as some have done and the for-profits are doing, is much more efficient and frankly the course evolvement results in a superior product. Any additional costs for an on-line course are more than offset by the reduced expenses to the institution of energy use, facilities, and security.

    Either we in higher education get our act together or watch as this work is also off-shored and taught by qualified faculty with courses developed by a few senior faculty along with instructional designers that leverage economies of scale.

  • Change if tough
  • Posted by Harry , Professor / Kinesiology at UTEP on August 31, 2009 at 2:30pm EDT
  • Many of us faculty members still believe that course development consists of selecting a textbook, creating (or adopting from the publishers) the PPT presentations for lecture, and writing quizzes and exams. Putting a course online requires us to think about teaching and learning and prepare a plan in detail. This is something we should be doing for our face two face courses as well, but we don't feel we need to, because we can "make adjustments" on the fly. Because we can get away with relatively poor preparation in face two face settings, developing online course seem tremendously demanding. A change of mindset and a bit of education on good course design strategies is needed.

  • Online Education is still Maturing
  • Posted by Dan Soschin , Staff at American Public University System on September 1, 2009 at 4:30pm EDT
  • I agree that many folks are missing an important fact in this debate, the concept that quality education is not about the medium through which it is delivered, but by the participants. Both face-to-face and virtual learning can suffer the same challenges when it comes to producing quality graduates. If there is poor instruction, given by disinterested faculty; or poor participation, by unmotivated/disengaged students; then the medium isn't the problem. Secondary to this discussion is the understanding that virtual learning is in its infancy as a method of education, and still has many challenges to overcome (understandably). Compared to face-to-face instruction, which dates back to the early days of humans. So one might deduce that face-to-face instruction has had more time to evolve and be refined to produce a quality product. Nonetheless, all processes must embrace evolution and advancement or they face becoming outmoded. I imagine as virtual learning matures, we'll see a convergence of two models into a hybrid optimized to produce the best overall experience for both the teacher and the student.

    Additionally, I have observed over the years that those faculty who embrace technological innovation in the classroom are usually rewarded, being recognized as innovators, pioneers and leaders. Those honors don't necessarily come with increased pay, but innovation is not for the light-hearted persons desiring banker hours. As virtual learning evolves and matures, early adopters will become the leaders, and leadership certainly has its perks.

    - Dan Soschin

  • A Strategy to Combat Pandemics
  • Posted by Richard Chin , Kinesiology at University of Maryland on September 4, 2009 at 8:45am EDT
  • As we begin the fall semester, we have been asked to consider plans in the event of an H1N1 outbreak that shuts down the university. The use of online courses by universities may come sooner than anticipated.

  • "Online teaching" needs to be defined
  • Posted by Iver Davidson , Director, Educational Outreach and Distance Instruction at New Mexico Tech on September 10, 2009 at 3:45pm EDT
  • A huge gap in this report is just what do we mean by "online teaching"? Available technology is changing daily, yet the authors of the report seem to think that "online teaching" is such a constant, universal factor in education -- akin to textbooks, whiteboards, syllabi -- that it doesn't have to be defined.

    Are we talking about synchronous or asynchronous, text-based or video-captured, discussion-oriented or chiefly lectures/readings, using the standard CMS set of tools or using custom applications -- all of these variables greatly affect the amount of effort required on the part of the developer and/or instructor.

    At New Mexico Tech we provide live and recorded video streams of lectures online. Students watching live can participate via text chat or webcam/microphone. We strive to make the teaching experience -- and the time required for preparation -- as close to that of a regular on-campus classroom as possible. In fact, there are almost always live students in the classroom.

    I believe reports such of this and discussions on the merits of "online teaching" will be greatly flawed until we realize that the technology plays a huge role in the validity of any studies that we conduct.