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FAFSA Experiment Boosts College Going

September 23, 2009

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Isn't it nice when an idea works like you hoped it would?

That's how a trio of higher education researchers (and the many high-profile groups that supported their work) are probably feeling about the experiment they engineered (described in this 2007 article) to see if simplifying the process of applying for federal financial aid would increase the likelihood that low-income Americans apply for aid, receive it, and enroll in college.

Financial aid experts have increasingly argued that while making enough money available is obviously essential, one reason for the lower college going rates of low-income people is that potential students from lower socioeconomic groups are either unaware of how much need-based financial aid is available or intimidated by the process of applying for federal student aid, and officials in the Obama administration, among other policy makers, have embraced the idea that simplifying the process will make a big difference.

But data to fully back up that hypothesis have been lacking -- until now.

In a report on their study released today and available for purchase from the National Bureau of Economic Research, the researchers report that their experiment -- in which tax preparers at H&R Block helped some low- and moderate income clients fill out the Free Application for Federal Student Aid using existing financial data from the Internal Revenue Service -- significantly boosted the rate at which participants in the program applied for financial aid, the number who received aid and the amount they got, and the proportion of participants who enrolled in college. The researchers found significant effects for students coming straight out of high school and for adults with no prior college experience.

"The results of the H&R Block FAFSA experiment are unambiguously positive in terms of the effects of simplifying the financial aid application process combined with providing individualized aid eligibility information," write the authors, economists all: Eric P. Bettinger of Stanford University, Bridget Terry Long of Harvard University, and Philip Oreopoulos of the University of Toronto.

"This program is so relatively cheap -- we're not throwing money around here, just helping people fill out the forms," Oreopoulos said in an interview Tuesday. "The fact that just doing that appears to raise college enrollment is a result that we're really excited about."

To say that financial aid simplification is "hot" is a gross understatement, and the list of funders whose names are attached to the study released today hints at just how much thought leaders want to be associated with a high-profile piece of research that aims to offer "proof of concept": the Bill and Melinda Gates, Kauffman, Spencer and MacArthur Foundations, and the National Science Foundation and U.S. Education Department.

They have all thrown their weight behind a project that sprung from a collaboration between H&R Block and the researchers, designed to gauge what kinds of assistance -- information alone about going to college and getting financial aid, information and significant help filling out and filing the FAFSA, or no information or help at all -- might increase the rates at which low and middle-income young people seek financial aid and enroll in college.

Under the study's design, when taxpayers with annual incomes of $45,000 or below (and a family member between the ages of 17 and 30 who lacked a bachelor's degree) sought tax help from an H&R Block office in parts of Ohio or Charlotte, N.C., those who consented to participate were placed into one of three groups: one in which they got (1) help completing the FAFSA as well as personalized guidance about their eligibility for college aid, (2) advice alone about financial aid, or (3) no intervention at all.

For the first group, specially trained H&R Block representatives helped the taxpayers fill out the FAFSA, first using a piece of software to populate the form with existing tax data and then interviewing the taxpayer to tease out the FAFSA information that the IRS doesn't collect, related to parental education, etc. (The latter process took an average of eight minutes, the researchers report.) The software then calculated the value of the federal financial aid the would-be student was likely to qualify for, and the H&R Block rep offered to submit the FAFSA to the federal government at no charge.

The second group received an individualized estimate of likely federal aid and a sense of how much that would help him or her at local colleges, but no assistance on the financial aid form. The last group got no help. More than 10,000 people were in the first group, about 1,500 in the information only group, and nearly 12,000 in the control group.

Among those who received the full FAFSA treatment:

  • Independent students (those 24 or older, married, parents or veterans) who had never been to college were nearly three times likelier (40 percent vs. 14 percent) than were those in the control group to submit the FAFSA to the federal government; submissions by independent students who had previously been to college rose by 58 percent, while high school seniors who got the help were 39 percent likelier than others their age to do so (56 percent for the treatment group vs. 40 percent for the control group). Much of the effect in submission of the form came because of electronic submission, and much of that among those study participants for whom H&R Block submitted the forms on their behalf.
  • Those in the treatment group on average filed their FAFSA forms a month earlier than did those in the control group, which matters because while Pell Grants and federal loans are essentially entitlement programs that don't run out of money, some institutions and states allocate their need-based financial aid on a first come, first served basis, and sometimes do tap out (especially in lean years like these).
  • Graduating high school seniors were 7 percentage points more likely to go to college than were their peers in the control group or those who received information only (34 percent vs. 27 percent). For older students, the increase was 2 percentage points -- but the rise was from 10 to 12 percent, translating to about a 20 percent boost.
  • Students of all types were more likely to receive a Pell Grant upon enrolling than were their peers in the control group -- about 33 percent more likely for high school seniors, 20 percent for independent students who had never before been to college, and about 13 percent for students with previous college experience. Students who received the FAFSA help also got somewhat bigger aid awards.

The researchers found that "simply informing high school seniors and older adults about their aid eligibility" had virtually no impact on college going, though the scholars note that efforts designed to inform families about aid prospects earlier in high school or middle school, as increasing numbers of state, institutional and other programs aim to do, might have an impact.

The study's findings, the researchers say, largely support some of the policy directions in which the Obama administration (and to some extent the Bush administration before it) have been going, such as using Internal Revenue Service data to prepopulate prospective students' FAFSA applications.

But it's unclear from the data, Oreopoulos of the University of Toronto said, how much of the beneficial result the researchers found came from the prepopulation of the form with tax data and how much came from the hands-on assistance the tax preparers provided, or from both. "There really hasn't been much talk in the government initiatives about the assistance piece -- the hand holding with someone helping to fill out and file the form," he said. "The fact that most of the result we found came from the people who elected to have the form filed for them electronically suggests that, even with prepopulating the form with IRS data, leaving the onus on the individual to look up the form, download and fill it out could still be a barrier."

The researchers are therefore exploring ways in which they might be able to replicate on a larger scale the help that H&R Block provided -- perhaps through other tax preparers, Oreopoulos said, or even through high schools.

The other major focus of the scholars' future work will be keeping tabs on how the students who were drawn into higher education through the FAFSA simplification project fared once they enrolled in college -- whether they stayed in school, graduated, etc.

"There's a question here of, are we just taking people who can barely fill out forms and affecting them to go to college?" Oreopoulos said. "The be all and end all is not that we've helped people get to college. The hope is that it helps them later in life. We need to make sure it does."

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Comments on FAFSA Experiment Boosts College Going

  • H&R Block FAFSA Project
  • Posted by feudi , Financial Aid Officer on September 23, 2009 at 8:30am EDT
  • I applaud H&R Block for this initiative. However, the last line in the article spoken by Mr. Oeropoulus presents the real dilemma for higher education. Right now, we have a completeion rate of only about 54% among four year college students. Frankly, that statstic tells you that many of the students who do enroll in college shouldn't, or at least, should not do so at this point in their lives, or they should be in other places of higher ed like two year programs, or apprenticeship occupations such as electricians and carpenters. The moral of this story may be to be careful what you wish for, it might come true. To me, it is far more important to get better completion rates with the students who do enroll, rather than getting more students into the system of higher ed, many of whom are probably better off elsewhere.

  • FAFSA as Entrance Exam
  • Posted by William Katz , Financial Aid Director on September 23, 2009 at 10:15am EDT
  • I've often wondered whether the ability to complete the FAFSA isn't a good indicator of who will do well in college. Perhaps I've worked in the field too long, but the FAFSA has never seemed that complicated to me either now or back when I completed it myself. If you're not able to complete the FAFSA, will you do that well in college?

  • Who is to Blame?
  • Posted by Bryce , First-Year Experience at Brigham Young University on September 23, 2009 at 11:00am EDT
  • The previous two comments border on being elitist. While there are some students for whom college isn't a good fit and we do have abysmal college completion rates, maybe those of us who work in the system should start taking some responsibility for those failings. Those involved in the study outlined in the article should be commended for finding a simple, cost-effective way to make a meaningful difference in the lives of real people. Projecting our own experiences ("the FAFSA never seemed that complicated to me") onto all college students and making blanket judgments based on our own biases gets us into trouble and reinforces the fact that higher ed is structured in a way that denies access to particular segments of society.

    Hats off to H&R Block and the authors of the study for trying to make a difference rather than voicing the same tired refrain of "they don't belong here."

  • Completing the FAFSA
  • Posted by Felicia Gopaul at College Funding Resource on September 23, 2009 at 12:30pm EDT
  • I appreciate H&R Block helping families complete the FAFSA form. For people who work with the FAFSA form everyday, it may well seem easy to complete. But many of the families who received the help, may not have had previous experience completing the form - ie first generation college student. And what is unfamiliar, can seem difficult to complete.

    The first two commentators also fail to make the connection that one of the major reasons students do not complete their education is because they do not have the money they need to finish their degrees.

    Getting the help they need completing the FAFSA is just one of the necessary steps toward a college education - another is filling the financial gap between the financial aid offered and the cost of attendence at the admitted college. In addition, families still need the money (or credit) to pay the family EFC. All in all, it can mean thousands of dollars out of pocket, year after year which leads to an unsustainable drain on the family finances and the students drop out.

  • academic success predictors
  • Posted by DS on September 23, 2009 at 1:30pm EDT
  • I'm no expert on what makes something a reliable predictor of academic or professional success, but I'm real sure that completing a FAFSA correctly without assistance isn't one of them. This attitude of "if you can't figure this out, you don't belong in college," besides being condescending, sounds to me as though it comes from a pretty limited perspective on who the American higher education system serves. Not every college student can boast of Ivy League-worthy SAT scores and graduated HS with a truckload of AP credits. And I've worked at various selective private colleges, students there make mistakes on forms too, despite their impressive academic pedigrees.

    I wonder what percentage of tax returns are completed incorrectly or are completed by a 3rd party. I suspect that both are very common, and there's a very good chance that many who make errors or have someone else do it for them are college educated.

  • FAFSA
  • Posted by Concerned , Student at CIIS on September 23, 2009 at 6:45pm EDT
  • One of the major roadblocks I have observed for young people is the FAFSA. The form requires information that can only come from a parental tax return. Without that information, the student cannot fill out the form. I have witnessed parents who do not understand this, refuse to have anything to do with it, and therefore put their child at the mercy of private loans when low interest government support and PELL grants are available to them. I have witnessed higher ed officials express bewilderment at the high rate of young students who do not fill out the FAFSA, and exhort those same students to do so.

    The problem is not with the student. It is the parents who need to be educated so they can fill out the FAFSA on behalf of their child. Of course, there are also the parents who do not want their child privy to their financial situation. The only other solution is emancipation for the young person but it is my understanding this cannot be achieved until the age of 21.

    As an example, my niece was unable to obtain financial aid as an undergraduate because her parents were divorced, and her father made too much money and refused to contribute to her education. She was too young to become emancipated and proceed on her own.

    I think we need this piece of clarification on behalf of young students, many of whom are working 30+ hours per week as they are trying to go to school.

  • Error rate and disincentive
  • Posted by R.F. , FAO and Tax Preparer for HRB on September 23, 2009 at 6:45pm EDT
  • Why should the FAFSA be any different then the federal tax forms. Both are filed rife with mistakes, omissions and guesswork. If filing the FAFSA is a disincentive to apply for financial aid (and it is for a certain population of people) the 1040 form is a disincentive for filing taxes.

    We need tax simplification as well!

    I risk putting myself out of a job on both counts, but according to one article I read as high as 20% of taxes goes unreported and uncollected. If collected this tax revenue would go a long way toward increasing the Pell grant.

  • FAFSA
  • Posted by Michelle Allen , College Consultant on September 25, 2009 at 6:00am EDT
  • The evidence clearly shows that many students and their parents have difficulties completing the fafsa or even understanding how the government calculates the family's EFC. I can remember when I was a high school student. My single mother did not have a clue about how to complete this form and neither did I, yet I, a low-income student, attended the University of California and graduated with honors, so to suggest that one's lack of skill in completing the form is in any way connected to one's ability to complete college, is absurd.
    I applaud this innovative solution and any others that increase the rate at which low-income students enroll in college.