Margaret Andrews

Margaret Andrews is Associate Dean of Management Programs at Harvard University’s Division of Continuing Education and the founder of Mind and Hand Associates, a management consulting firm dedicated to serving the higher education community. At Harvard, Margaret directs the Management Program at the Division of Continuing Education. In this position, she has responsibility for over 4,000 course-takers, 400 degree candidates, and 100 instructors. In addition to directing the program, she teaches courses in management and organizational behavior, including a new course, Strategy and Competition in Higher Education. Through Mind and Hand Associates, Margaret provides research and strategy and marketing consulting services to clients in the higher education sector.  Clients include for-profit and not-for-profit universities, business schools, associations, testing organizations, publishers, and investment firms.

Previous positions include Executive Director at the MIT Sloan School of Management from 1999-2006, where she managed the MBA program, Admissions, Student Affairs, Career Development, Marketing, Alumni Relations, and the MIT Sloan Management Review.  She has also been Vice President of Marketing at Putnam Investments, as well as a consultant at Mercer Management Consulting (now Oliver Wyman) and a CPA at Deloitte & Touche.

Margaret hails from California and has an undergraduate degree from the University of California at Berkeley.  She also has a graduate degree from MIT Sloan.

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Most Recent Articles

April 3, 2013
Creativity and innovation are in increasing demand as an engine for economic growth and solving major problems, including (preventing and) winning wars, curing disease, feeding a growing population, and finding sources of clean water.   With new technologies, rising costs, uneven access and outdated business models, higher education is in need of a big dose of creative thinking.
March 27, 2013
With all the talk about the unbundling of higher education, some recent developments have me wondering whether some of the newer developments we’re seeing are actually reinforcing the existing hierarchy in this market to the benefit of elite schools. . .  and at the expense of everyone else.   
March 20, 2013
It may be much harder to write a short paper than a long paper, but it’s much more interesting to tell a story – any story – in six words. 
March 13, 2013
During the summer, I committed to running a short program on Strategy and Competition in Higher Education – essentially a two-day non-credit version of the full length Strategy and Competition in Higher Education course - and asked people what they thought were the most important topics for discussion during such a program.  And there was definitely some consensus. 
February 27, 2013
When we asked people that have been working in higher education for more than a year for advice to people entering in similar positions to them, we received a wide variety of suggestions.  In this post we’ll share what tenure-track faculty (who represented 17% of all combined 464 survey respondents) would advise those just entering the tenure track.
February 14, 2013
Yesterday I got a peek behind the curtain.
February 8, 2013
In a previous post, we shared responses to the question “What has been the most significant change (either positive or negative) in the higher education 'industry' since you began working in it?"  Although answers relating to the increased influence of business in higher ed and the ‘corporatization’ of the university came in fourth place in terms of number of mentions (close to a three-way tie for second, though), it would have come in first place had we measured responses by the heat or passion of the response.
January 31, 2013
One of the best things about working in higher ed is that you get to start all over again at least twice every year.   
January 17, 2013
  Our post on “What Surprised You When You First Started Working in Higher Education” (the results of our brief survey) generated a fair number of emails and tweets about the politics in higher education, so we thought we would look into this area a bit more for today’s post.
January 10, 2013
As we reported last week, we have started rolling out the results of our fall surveys with those newer-to-higher ed (“newbies”) and those that have been in higher ed for a longer period of time (“veterans”).  Today we’ll let you know what these 464 people told us about why they decided to work in higher ed.

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