Margaret Andrews

Margaret Andrews is Associate Dean of Management Programs at Harvard University’s Division of Continuing Education and the founder of Mind and Hand Associates, a management consulting firm dedicated to serving the higher education community. At Harvard, Margaret directs the Management Program at the Division of Continuing Education. In this position, she has responsibility for over 4,000 course-takers, 400 degree candidates, and 100 instructors. In addition to directing the program, she teaches courses in management and organizational behavior, including a new course, Strategy and Competition in Higher Education. Through Mind and Hand Associates, Margaret provides research and strategy and marketing consulting services to clients in the higher education sector.  Clients include for-profit and not-for-profit universities, business schools, associations, testing organizations, publishers, and investment firms.

Previous positions include Executive Director at the MIT Sloan School of Management from 1999-2006, where she managed the MBA program, Admissions, Student Affairs, Career Development, Marketing, Alumni Relations, and the MIT Sloan Management Review.  She has also been Vice President of Marketing at Putnam Investments, as well as a consultant at Mercer Management Consulting (now Oliver Wyman) and a CPA at Deloitte & Touche.

Margaret hails from California and has an undergraduate degree from the University of California at Berkeley.  She also has a graduate degree from MIT Sloan.

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Most Recent Articles

October 10, 2012
Teaching a class in Strategic Management and consulting in this area to colleges and universities and companies in the higher education space, I’m asked a lot about various tools and techniques that can be effective in diagnosing problems and generating ideas/solutions, and the answer is that there are many.   Perhaps too many. 
October 3, 2012
Several weeks ago we opened a survey to gather input from people that are new to higher education.  The responses are quite interesting – varied and interesting. 
September 26, 2012
Earlier this year I had the opportunity to travel to Lithuania to work with the ISM University of Management and Economics on thinking through strategy and how they compete in the global market for management education.  
September 19, 2012
There has been so much written about Massively Open Online Courses (MOOCs) lately.  Time to jump in. 
September 16, 2012
The results are starting to come in and are proving to be quite interesting.
September 5, 2012
As I was prepping for teaching the first session of Strategic Management and thinking of words to explain to students how the case discussion process works, it dawned on me just how much a good case discussion is like setting strategy.  In short, both are team sports, involve a lot of information, require fresh perspectives and open dialogue – and are, at times, messy processes.
August 8, 2012
Teaching, consulting and blogging about strategy and competition in higher education means that there is an endless supply of reading material, themes to explore, people with strong opinions . . . and innovative ideas.   
August 1, 2012
Ask most alumni relations professionals the secret of success and they will have a common refrain. 
July 25, 2012
These past few months have been a bit of a reading frenzy. 
July 18, 2012
We have teaching evaluations to measure how students perceive faculty, grades to measure student success in the classroom, number of applicants, yield rate and (sometimes) retention to measure admissions, and fundraising/participation to measure success in development.  But how do you measure success in student affairs?

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