News, Views and Careers for All of Higher Education
Oct. 3, 2005 Inside Tech Ethics
I direct a journalism school known for its support of the First Amendment, which we celebrate annually with speeches and case studies. As such, I am a source on free press issues. Reporters contact me about such cases as the Ward Churchill fiasco at the University of Colorado, asking if his “little Eichmanns” depiction of 9/11 victims is protected speech — perhaps speech that should protected by me. I deflect those calls, believing such controversies are less about free speech and more about a media culture that values opinion more than fact.
There are many reasons for this, but nearly all point to new technology and profit margin. For starters, opinion costs less to disseminate than fact and can be aligned with a target market. Media chains that care more about revenue than reputation have purchased outlets from families that had safeguarded rights in hometowns for generations. Computerization and downsizing of newsrooms deleted reporters from the scene so that they became less visible and therefore, vital. Meanwhile communication technology became affordable so that consumers had in their palms the power to broadcast or publish at will.
The news industry has changed so much, so quickly. To be sure, some of that change has been refreshing and long in coming. The Internet, and blogging in particular, have created digital dialogues about media, challenging corporate business as usual. But the promise of technology — that it would build social networks, democratize news and generally enhance information in two-way flows — has always hinged on the presumption of readily available and verifiable information.
What are the consequences, not only for media, but for academe, when opinion displaces fact?
The Social Idea
I worked as a correspondent and state editor for United Press International in the 1970s. Members of my generation built on the Edward R. Murrow legacy of intermingling fact with experience. Murrow, an original “embedded” journalist, went on a World War II bombing mission over Germany, reporting for CBS radio network. According to Murrow’s code of ethics, reality was the observed state of people and the world. In other words he thought reporters had to be on the scene to report fact reliably. Practicing that, he brought the war in Europe to America, just as my generation brought home another war with a different outcome — the war in Vietnam.
Because universities dealt with fact, they played a role in the social protests of that era. Although organizations and movements such as Students for a Democractic Society (led by student editor Tom Hayden at Michigan) and Free Speech (University of California-Berkeley) began in the early to mid 1960s, they came together and spurred protests after news coverage of the 1968 Democratic Convention in Chicago. In 1970, coverage of the invasion of Cambodia sparked a protest at Kent State University that killed four students and injured eight. More protests followed nationwide with two more students killed at Jackson State University. Hundreds of colleges and universities shut down as students went on strike, with subsequent protests often tied to a specific news event. While those protests were political, they were usually in response to factual reporting. Lest we forget, 63 journalists died covering the wars in Vietnam and Cambodia. More recently, 25 journalists died in 2004 alone covering the war in Iraq. One has to ask oneself why that fact alone is scarcely known on college campuses.
Journalists fed Vietnam-era protests simply by reporting fact in a culture that still appreciated its power. We differed from Murrow-era journalists, our mentors, relying less on emotion and more on anonymous sources, for which we caught (and still catch) hell, filing reports in a detached, impartial voice. We practiced objectivity, realizing it could not be fully attained but amassing factual fragments so that a discernable mosaic could emerge.
We tried to see the world as it was, not as we wished it were.
That definition is derived from the British poet Matthew Arnold, who wrote about “genuine scientific passion” in the 1869 essay, “Culture and Anarchy.” Arnold maintained that people who saw things as they were also apprehended a culture beyond the consciousness of science — a moral culture, informed by conscience. This, Arnold wrote, was the “social idea” that made such people “the true apostles of equality” who “have a passion for diffusing, for making prevail … from one end of society to the other, the best knowledge, the best ideas of their time.”
I read “Culture and Anarchy” during the adversary days of the Watergate era. It seemed an appropriate title. Doing so I understood the role of journalism in promoting the “social idea.” The most popular television news show then was “60 Minutes,” on Murrow’s old network, CBS. The show had a novel segment called “Point/Counterpoint.” The most heated segments featured liberal Shana Alexander against conservative James J. Kilpatrick.
Their debates heralded a hitherto unexplored news phenomenon in which sources could pit one constellation of facts against an opposing constellation. This media milieu existed well into the 1990s, diluting the previous culture of fact and transforming it into one of factoid (partial/pseudo-fact). But fact maintained some power.
“Point/Counterpoint” soon changed that. Keep in mind that this segment was so startling at the time that a new satire show, “Saturday Night Live,” ridiculed it regularly with Jane Curtin assailing the viewpoint of Dan Aykroyd who, invariably, would respond, “Jane, you ignorant …” — and then he said a word that a savvy source, knowing today’s opinionated media, would not tell a reporter, if sharing this anecdote, fully aware of free speech rights, cognizant that the omitted word is a matter of record and also a matter of fact. This is not political correctness but what occurs in a culture of knee-jerk opinions. Responsible people, or people responsible for others, are aware of that culture and wary about adding their informed voices to the social debate, leaving that to those who would seek celebrity or who would entertain or worse, strike fear and outrage in others.
Fear and outrage are byproducts of an uninformed society. Perhaps that is why Americans increasingly embrace entertainment. James Howard Kunstler in his prescient 1996 book Home from Nowhere maintains that no other society but ours has been so preoccupied with instantaneous make-believe and on-demand fantasy. Because we fear so much, Kunstler writes, “we must keep the TVs turned on at all waking hours and at very high volume.” To escape fear, we amuse ourselves to death — a phrase associated with a 1985 book by the great communication scholar, Neil Postman, who died in 2003, although many, perhaps ones reading this column, were not informed about the fact of his passing.
Just Another Viewpoint
When families who lost relatives in the 9/11 attacks were still grieving, Ward Churchill, the Colorado professor, was comparing their loved ones to “little Eichmanns.” His inflammatory essay lay dormant on the Internet until only recently. The controversy that arose because of Churchill’s opinions became so intense that Elizabeth Hoffman, president at Colorado, announced her resignation amid the media clamor. To be sure, Hoffmann was dealing with other controversies at the time, but coverage of Churchill became so intense that it might have contributed to that resignation.
A few years ago I could have invited Ward Churchill to Ames, Iowa, during a First Amendment event for a debate about his views. To do so now would assemble a media circus, bringing controversy to my journalism school. And what good would my counterpoint to his opinions accomplish, however factual I could make such an argument, when my invitation and my motive for making it, would be the news rather than the substance of any rebuttal?
In the new media environment, fact — even all-inclusive, verifiable, comprehensive fact — is seen as just another viewpoint, just another opinion in the menu of fame on demand facilitated by Internet and cable television. So when a professor writes an essay (or a phrase in that essay) so sensational that it sparks a nationwide debate about free speech or academic freedom, journalists are missing the point. Such controversies, shaped by media practice, merely amuse the opinionated public.
Case in point: Fox’s “American Idol” reportedly inspired 500 million votes this season, quadrupling the number of ballots cast in the last U.S. presidential election. True, many viewers voted more than once for favorite contestants, but that only documents the culture of opinion, especially popular with younger viewers.
David Mindich, author of Just the Facts and Tuned Out: Why Americans Under 40 Don’t Follow the News, says journalists have to compete now with shows like “Fear Factor” and “Friends” and so are overemphasizing humor, conflict and sex. Mindich, chair of the journalism and mass communication department at Saint Michael’s College, believes that the power of fact has diminished in this media universe. “One of the most powerful things about journalism itself is that it can communicate to a large audience and then we can have discussions about facts and where the facts bring us; but if we no longer are paying attention, then the facts don’t have the same weight. In the absence of fact opinion becomes more powerful. It’s not only the journalists themselves; it’s the culture apart from the news that has abandoned political discourse based on commonly agreed upon facts.”
In our day, points and counterpoints may be passionate but often also uninformed and usually accusatory. Who wants to participate in a media spectacle where audience and other sources, rather than the reporters, instinctively go for the jugular? Too often in this environment, the only people willing to speak out — to contribute to the social debate — are those with special interests or with nothing to lose and celebrity to gain.
The New Silent Majority
Sources who can explain the complex issues of our era, including biotechnology and bioterrorism, often opt out of the social debate. This includes scientists at our best universities. They see the media world as it is … and so have refrained from commenting on it. Increasingly the new silent majority will not go public with their facts or informed perspectives because, they realize, they will be pilloried for doing so by the omnipresent fear-mongers and sensationalists who provide a diet of conflict and provocation in the media.
And that creates a crisis for the First Amendment, which exists because the founders believed that truth would rise to the top — providing people could read. That is also why education is associated with free speech and why, for generations, equal access to education has been an issue in our country and continues to be in our time. Education and information are requisite in a republic where we elect our representatives; to downsize or cut allocations for either puts the country at risk. Society is experiencing the consequences of cuts to the classroom and the newsroom, and we are getting the governments that we deserve, including blue vs. red states in a divided, point/counterpoint electorate.
What will become of journalism in this perplexing milieu? What happens when profit rather than truth rises to the top? According to David Mindich, “When profit trumps truth, journalism values are diluted, and then people start to wonder about the value of journalism in the first place.” Without facts, he says, people “start to forget the purpose of the First Amendment and then that, in turn, weakens journalism, and it’s a downward spiral from there.”
The only one way to stop the spiral is through re-investment in journalism and education. As for me, a journalism educator, my highest priority is training students for the media environment that used to exist, the one concerned about fact holding government accountable — no matter what the cost. Sooner or later, there will be a place again for fact-gathering journalists. There will be a tipping point when profit plummets for lack of newsroom personnel and technology fails to provide the fix. That day is coming quickly for newspapers publishers, in particular, who are struggling to compete online without realizing there are no competitors on front doors and welcome mats of American homes, their erstwhile domain. They will realize that the best way to attract new readers is to hire more reporters and place them where citizens can see them on the scene as witness, disseminating verifiable truths of the day.
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Here is a great quote from a speech by President John F. Kennedy given at the Yale University Commencement, June 11, 1962.
“The great enemy of the truth is very often not the deliberate, contrived, and dishonest — but the myth — persistent, persuasive and unrealistic. Too often we subject all facts to a prefabricated set of interpretations. We enjoy the comfort of opinion without the discomfort of thought.”
John D, Director, NYS Senate Higher Education Committee, at 10:20 am EDT on October 3, 2005
I suppose I should say I have a subscription to the Economist and consistanly read NYtimes.com. There also is yahoo news and occasionally a bit of CNN or Fox on TV. The problem that your journalists should work out is how to have something resembling unspun truth — and we haven’t seen it for a while. Look at the media bandwagon reporting mass death in the Superdome, or the decision by everyone but Fox to report that war in Iraq is a quagmire, as though they were reporting facts.
People who naturally agree with prominent opinions run to news sources that report them as facts, and people who disagree run to those that do not.
As a result, opinionated people often stop listening to whole stations that don’t agree with them. I read Huffington Post online — I wonder how many other conservatives can stomach it for more than a minute or two (and thats pure opinion pieces — another internet trend). I wonder how many liberals even try watching Fox (which is hardly slanted as far right as many outlets are slanted left). What about conservatives and NPR?
As long as media has such slanted viewpoints, most of their consumers will be people who already agree with them. Anyone who has an incongruent piece of news won’t have it reported. Those who aren’t politically active will skip the lecture and stop consuming news and opinion — although they may still read celebrity watching magazines.
Kevin, Undergraduate, at 10:57 am EDT on October 3, 2005
I’ve been a broadcaster 40 years. Michael Bugeja is absolutely on point. Polybius believed everything was cyclcal. I do hope Michael’s thinking is an indication the pendulum will soon begin to swing back.
Douglas G. O’Brien, at 12:57 pm EDT on October 3, 2005
—Journalists today, and especially media top management, seem to identify with those in political and economic power far more than they identify with the majority of those they are reporting to. Unfortunately, they do not have an impetus to “disseminate the verifiable facts of the day", because verifiable facts alone are not typically believed to SELL UNITS; and the higher ups in media corps seem to be AFRAID to allow their reporters to do their jobs for fear of not selling enough units and losing their high paid positions. Reporters should be allowed to do their jobs; to start by finding out what went on and say/write it. —Most real news is much like life, just a bunch of stuff that happens everyday, which to most apparently doesn’t make good tv, reading, thinking, etc....I guess today, real news is just not ‘REAL’ enough for us??
ea killian, at 5:59 pm EDT on October 3, 2005
I disagree entirely with the representation of the previous media era as one more devoted to the facts. The previous era was one in which the state of media technology created a monopoly. There was the appearance of reliability because of the utter lack of contradictory claims. What the blogs have done is shown us that the Mainstream press was unreliable all along. This is not a time of opinion eclipsing fact, but a time of veritable information overload. The democratization of the media has merely revealed how many different interpretations of the facts are possible. Thus, loud and ubiquitous debate occurs wherever the facts are spoken of. It is a humbling time for ideologues of all stripes, save the most dishonest.
Samwise, at 9:31 am EDT on October 4, 2005
hate to disagree with Samwise here, but, quite frankly, what blogs show us is more proof of the old adage that contrasts opinions with a certain part of our lower anatomies. There is, indeed, far too much opinion, esp. penned by people who feel the need to comment, with much authority, about subjects they know very little about. The worst hatefilled punditry out there occurs on many, many blogs. It is quite easy to be hateful when one is anonymous and does not need to prove one’s credentials—quite another to have a reasoned opinion and put a face to an acutal, not pseudonymous, name
Tish G, at 1:04 pm EDT on October 4, 2005
What the past few years have shown us is that credentials mean nothing, and even if everyone in America knows your real name, you still don’t have a monopoly on good journalism. I would rather have a thousand anonymous voices in a free marketplace of ideas than one Dan Rather telling us all what to think, (and don’t worry: his claims are accurate even when fake.) So what if the blogosphere is 85% hot air? Read the good blogs. That’s the beautiful thing about it, that the relative proportions of junk to quality reading is meaningless. The fact is, set the junk aside and the blogosphere produces a much greater quantity of well-reasoned, balanced opinion than the Press. Period. And if a well known blog betrays our trust like Dan, there are a hundred other blogs doing fact-checking who will expose the liar. This is progress for journalism. This is the free press our founding fathers wanted, in a way that would have transcended their best hopes.
Samwise, at 5:03 pm EDT on October 4, 2005
The problem with blogs is that many bloggers are more interested in pushing their opinion than uncovering truth. They may dig long and hard to discredit those with whom they disagree, but will also defend vigorously those they agree with — and with so many people calling each other liars and calling for libel suits and death to the opposition, its hard to tell whose fact checking would be accurate.
Incidentally, the news has never been unslanted. However, at one point, there were newspaper editors who 1. Didn’t all come from elite journalism schools 2. Didn’t try very hard to foster their opinions on their writers and 3. tried to keep opinionated tone out of articles. Of course, they were neither perfectly sucessful nor were they representative of all journalists. But they tried and I would argue were more respected than their modern counterparts.
Kevin, Undergraduate, at 6:51 pm EDT on October 4, 2005
I certainly hope you aren’t calling me a troll, Samwise—although by my stature some would argue the point...
However, sometimes the terms “good” and “blogs” linked represents an oxymoronic concept. Most of the “good blogs,” if one is looking for reporting or information, are penned by people already in the press. Or are penned by people with journalism backgrounds of one stripe or another. I have to agree with Kevin re the amount of punditry and fingerpointing, and backing up of one viewpoint at the sacrifice of anything balanced. When the Jeff Gannon/Jim Guckert thing broke, all I could see were a bunch o’folks vying to become the new lefty version of Matt Drudge and nobody winning the battle (although Atrios found some great dirt!)
But, back to “good blogs"...that’s also a subjective judgement. Some people love Arianna Huffington. To me, she and Nick Denton are just cases of “meet the new boss, same as the old boss.” Not just that, but they pay their people far less than they could if they worked for the real press. But, when you look at it, it’s not about reporting, but about sensation, about being considered “new media” when, in fact, its principles are built on some very old concepts—take someone bright eyed and eager, pay them next to nothing, and tell them they’re iconoclasts. ho-hum.
Tish G, at 10:07 pm EDT on October 4, 2005
Not at all, Tish! “Just ignore the trolls” is my advice to you, (and Kevin) since you complain about the large amount of junk on the internet.
This is obviously a trust issue. There was once a time when the media had our trust, whether they deserved it or not. Today we know they haven’t earned it, and I’m not saying any one blog or group of blogs has taken their place. As Kevin says, its hard to say if anyone’s set of facts are entirely correct.
I say, Welcome to reality, Kevin! You have to take EVERYTHING you hear with a grain of salt. If you read closely, most news reports are gossip anyway, i.e. repetition of what “sources” say. That’s the way information travels in the world, and we are better off being aware of it.
Bottom line? The breakdown of trust is a good thing, because it is appropriate. If you want to live in a simpler world with only one side of the story, go ahead and use just one news source. But you’ll never make an informed judgement until you accept the idea that there isn’t just one perspective on things. In fact, what the blogosphere is slowly revealing is that you ultimately cannot separate fact from opinion in news reporting. If you are organizing the idea of some event into english words, then you are making interpretations and categorical judgements. You have to choose between words like “terrorist,” “insurgent,” and “freedom fighter,” for example.
Experiencing the thrashing free-for-all that is the blogosphere can hone your critical thinking skills a great deal, and relieve you of a lot of naive notions of the objectivity of the press.
Samwise, at 11:24 am EDT on October 6, 2005
Well, journalists had, and to a lesser extent still do, have a system of removing people who print gross factual misrepresentations, plagerize, or write nonsense.
It took a while, and a small mountain of evidence, but Jayson Blair did get voted off the island so to speak of the NYtimes. No one votes you off the web. There are some people left in journalism who have the ability and will to put a stop to the journalists under their department who violate the mores of the profession to a severe degree.
A person may be an unreliable blogger, but there is no one to exercise any control. You could sue, but the time and chances are so off that I don’t think we’ll see any but the very worst bloggers shut down by lawsuits.
With everyone calling everyone else a liar, and people convinced that any disagreement is a sign of utter insanity or the like, it will be hard to tell the difference between rabid accusations and truthful and valid criticism.
Kevin, Undergraduate, at 4:57 pm EDT on October 9, 2005
I’m not worried about gross factual errors so much as persistant world-view bias in language. The former will usually be discovered and dealt with, but that latter can linger will never be serious enough to warrant top down action
If a major blogger was proved to be a liar or a plagiarist, there is a natural mechanism for dealing with it — the proof would be all over the internet in 24 hours or so, and intelligent people would just stop reading the site.
Samwise, at 8:44 am EDT on October 10, 2005
I can’t buy your conclusions because your basis is wrong. Vietnam was not reported factually. Even our victory during Tet was reported as a loss. Had the war been reported accurately, Vietnam would be a democracy today and 2.5 million Vietnamese would never have been slaughtered when the communists took over. The one valid comparision between Iraq and Vietnam is that the press is aiding the enemy in both cases. At least in Iraq they haven’t reported victories as losses yet.
LostInWilderness, at 3:46 pm EDT on October 10, 2005
Samwise, the internet objections wouldn’t be counted as “proof” even if they had it — people call each other liars and claim all sorts of plagerism and errors and made up stories with such consistancy it would be close to impossible to tell when they are indeed on to something as opposed to just slinging more mud using only the internet.
As to the comparison with Vietnam, the media group-think operational style prevented anyone from substantively challenging Walter Cronkite, who held god-like sway over the media community in that era — and his opinion, which was probably inaccurate, especially as he had little qualification to make it — that the war was a failure and Tet a defeat has been lambasted ever since. This is no improvement over various left and right wing bloggers today.
Kevin, Undergraduate, at 4:08 pm EDT on October 10, 2005
A lack of consensus is not the point. The readers can consider all sides and come to their own conclusion. This is only worse than the Walter Cronkite / Dan Rather model if you are intellectually lazy.
Samwise, at 11:13 am EDT on October 11, 2005
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Is the glass half-empty? Half-full?
I read The Wall Street Journal and The Economist. I find their reporting unflinching because in the world of global economics and business, with dozens of information sources reviewed immediately, any error or deviation off the mainstream are detected within minutes. If the WSJ suffers from any defect, it is that it can be too aggressive and run roughshod over its subjects.
As for the millions who voted during “American Idol” — I’ve never seen the show — isn’t that their decision? To live like that?
Bob A., at 6:52 am EDT on October 3, 2005