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News, Views and Careers for All of Higher Education

Presidents and the Student Loan Mess

Presidents and financial aid directors are the two educational leaders on campus who are directly responsible for the success of the whole student, I used to tell audiences, with more than too much bravado.

I was trying to make a point. Every administrator needs to be involved to achieve institutional success, of course. But presidents and financial aid officers deal with a big picture stakes – success or failure of the student.

If the student fails, the institution fails. The president takes the blame.

If the institution fails the student, the student loan may not be repaid. The financial aid officer is on the line.

The latest public crisis in student loans reignites a question that has always haunted me: Why do college presidents too often leave the field of public debate when it comes to the specifics of student loans?

“Unfathomable”, “administrative nightmare” and a “policy backwater” are descriptions of the lending debate that would have encouraged CEO indifference to the politics of student loans in the past.

Collectively, financial aid officers, banks, student advocates and executives of national higher education organizations have controlled the options and the course of the nation’s college financing scheme — they were the ones with time to deal with the arcane.

Today, however, loans account for more than 30 percent of all payments for college tuition costs. Loan volume has more than doubled in a decade and is still growing. Private college loans, providing funds beyond the federal program limits, have increased by 734 percent in a decade, to $14 billion in the 2004-5 school year.

Can individual college presidents, with so much else on their plates, ignore the foundation, structure and details of the nation’s publicly financed student loan programs, and a thriving private sector alternative?

At their peril. And, at threat to the complicated, but working, system of higher education finance in America.

The latest blow-up is over lender payments to colleges and administrators who designate loan products on preferred lender lists. This is just a seasonal hurricane compared to the climate change in store for student lending over the next decade.

Essential public policy issues, emerging new private sector loan products and direct-to-the-student marketing techniques are going to change the way Americans afford to pay for college.

It can happen with or without college president resolve to assure that the interests of their students and institutions come first.

Off campus “student advocates” or “higher education policy experts” are gaming the current crisis politics to achieve long sought ideological change in these loan programs, which may or may not match a student and institutional requirements.

Among a host of issues, there are some that will directly redefine the nature and extent of student loan availability:

  • The future of the bank-based Federal Family Education Loan Program (FFELP) and its sibling the Ford Direct Loan Program (DLP), the latter representing about 25 percent of all federally guaranteed student lending. Advocates for government-as-lender will use the latest crisis to limit the bank program and prefer expanded borrowing from the government, not the market place. Sustainability into all economic futures is the issue here. Will the government assure colleges’ access to loan-supported tuition financing under all circumstances? Student loans have become the third largest of the nation’s asset-backed securities markets — after credit cards and mortgages. The private marketplace has made lending at these levels possible. If not the private market place, can the government swallow the growing need for student loans to pay tuition into the future? At the levels of debt that future costs will require? College presidents might want to assure continued direct access to the market place, not exclusively through policy makers who have various and sometimes conflicting agendas.
  • The role of state-based student financial aid agencies as the Congress and president impose a continued financial squeeze on FFELP administration costs, default prevention efforts and default collections revenues. It could mean the end to federally contracted, state-based guaranty agencies, the student financial aid agency in 27 states that are often the backbone of information and training to colleges, students and families. They are the sponsors of Internet-based, go-to-college and early career and college awareness programs. Many agencies also administer state grants and often the college savings program — assuring local policy continuity at the state level.
  • Direct-to-consumer lending, bypassing the college financial aid office and making direct deals with students and parents, may end the current coordinated and guided match between grants, loans and college work — all without assuring that low-cost, federally subsidized loans are considered before more expensive private loans.
  • Consolidation of lenders: Sallie Mae’s recently announced sale to two private financial services companies and two of the largest student loan banks (Bank of America and JPMorganChase) is another signal that market forces — not public interest — are driving the federally subsidized student loan business. While Sallie Mae holds 40 percent of total FFELP assets and services 10 million students and parents attending 5,600 colleges, new loan volume at growing value is originating not with banks, but with marketing companies that securitize their loans, selling them to American and foreign financial markets.
  • Time to payoff: With the boom in student loan consolidations, the time to payoff of student debt has lengthened from the nominal 10 years to 15 and 20 and 30 years, in some cases. The cost of college is exploding exponentially after graduation by extending interest-bearing loan payments so far into the future. With a possible average payback time easily approaching 15 years for most future borrowers, is it not time to look at other alternatives? British and European loan programs delay repayments further into work life. ”Student securities” plans based on percentage of earnings are being pioneered by the Robertson Educational Empowerment Foundation, allowing a match between future income and debt. These and other innovations should be explored that avoid mortgaging student futures — drawing out loan payments and interest expense so far into their future

College presidents most often represent the aspirations of their institutions, faculty, and their clients, the students. The president may be the only policy actor to assure that student loans — the essential, largest, and growing educational financial scheme of the 21st century — meets the needs of both the academy and student

Student and family interests should coincided with institutional success. I think only the CEO sees that conjunction and must speak out to assure that government, lenders and the entire higher education community meets the financial needs of both colleges and students into the future.

The times are changing. And college chief executives need to reenergize the student loan debate, assuring that the outcome serves the whole student and his or her institutions.

Robert Maurer, formerly President of New York’s student aid agency, the Higher Education Services Corporation, is a writer and consultant on college financial aid and instructional technologies.

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Comments

Direct to student marketing

If they think PLL’s are a problem, they have not seen anything yet. Student loans marketed directly to students should be banned. If they are worried that students and parents are not adequately informed and do not perform their due diligence when it comes to student loans now...just wait. We have had a handful of students come in with their “official looking” government loan application from a lender I wont name thinking that it was the loan they had to borrow. Further, they were not clear on the difference between Stafford Loan and alternative loan...and the “brochure” did nothing to make it clearer for them. This is a major disaster waiting to happen. An increase to Pell grants and increased Stafford loan limits might help prevent some of it, but it will be the students and parents who were unfortunate enough to be contacted by a direct marketer of loans before they had a chance to talk to an FAO who will be “over the barrel” as they say.

Bob Foultz, Assistant Director of Financial Aid, at 8:45 am EDT on May 3, 2007

Wasting my tax dollars

Talk about wasting my tax dollars, this is such a waste of my tax dollars that I would like to take legal action myself. No one is addressing the fact that the rising cost of college had given way to the boom in the student loan industry. No one is bringing any attention to the fact that the government program called Direct Lending is not in the best intrest of the student at all. No Direct lending school is being questioned on why they are not offering their students the option of a better loan product or a loan product that will pay fees on their behalf or allow them the ability to reduce interest rates over time and on and on. The government has their own back yard to clean up and the only way to side step that is to attack the competitor that is able to do it so much better than them. They have lost ground on Direct Lending so they have to attack FFELP and make this all about ffelp lenders and financial aid offices not thinking of the best interest of their students. This is nothing more than a double standard. Schools may not always make the best decisions on what lenders they have on their lender list. They may need to clean that up and begin a process of selecting lenders that offer the best benefit to the students. Direct to Consumer needs to stop because that is total confusion. I remember when students would bring loan applications into my office from every lender on the corner from every state and processing those was a total nightmare. We would get checks and then the checks would have to be sent to the student for signature and then sent back to us etc. Then you had those students that would cash the check even though it was co-payable to us and them. If we as schools do not have the option of wisely selecting 3 or 4 lenders that would serve our students with a product that would in the end reduce their over all loan debt, I will never be able to look a student in the eye and confidently tell them I believe in the lender they chose because i have no idea who they are or what they offer. I wish schools and lenders would begin to stand up strong and fight this fight together for the sake of students and the future of student loans. The government wants nothing more than to bring all these loans under their own roof. Are we really trusting enough to think that everytime they want to make a cut that it won’t come from the very programs they want to control? Don’t fool yourself. I know education in my state is cut every year at budget cut time.

Lets not even talk about the extortion that is currently going on. Wake up everyone; wake up. The government has been in Direct Lending since 1993. That is over 14 years. They have several billions in student loan volume as well and they haven’t put one penny back into that program by way of giving anything back to students. Also,they haven’t been able to get the program out of the hole or improve it in 14 years what in the heck do you think they will do when we give them 100% of the industry? Has anyone heard the government say lets give the students more free grant money off of all this money we are making off the lenders that pay us the millions of dollars so they can participate in the program? NO, they aren’t offering any free money to students. They are only offering for them to take over their loans. Think about that; they only want to take over the student loans. They haven’t said anything about how they are going to do it better or how they are going to increase loan amounts to get students out of this insane alternative loan borrowing. Nope, all they want to do is take over the loans. Think about that and then ask yourself why? What is their real agenda. Also, I would question anyone that served under Clinton for the administration of the FDSLP. Look it up, you should be able to find the list of names of everyone that supported that program. I won’t name any names but a serious conflict of interest is upon us.

LoriR, at 10:30 am EDT on May 3, 2007

Maybe the issue isn’t about loans and costs. Maybe it’s about an outmoded and outdated approach to providing higher education in this country. While it pre-dates us, there WAS a time when universal K-12 education was not available to all citizens. Maybe all the time, effort and resources need to be devoted to expanding universal access (perhaps to K-14?) and not spent on an overall system whose time (it can be argued) has passed.

David Gelinas, at 10:30 am EDT on May 3, 2007

My personal opinion.

I don’t think the problem is the method with which lenders choose to offer loans. I also don’t think the problem is preferred lender listing. I think the problem is oversight, or rather, a lack thereof.

With the Stafford, PLUS and CON loans, there are various pieces of oversight to help prevent issues with these loans. Where the oversight is missing is relative to the incentive(s) offered for those loans. Not saying the incentive(s) should be limited, but the determination is often subjective and not necessarily in the student’s best interest.

With direct to consumer lending, it’s a staple of life. To take that away is nearly impossible; anyone can go to a bank and get a loan for any purpose they chose to use it for. I think the solution here is to ensure proper oversight (there’s that word again) of the loans that are issued. That can easily be accomplished with a number of pre-requisites to ensure that loans are not issued without proper education and disclosure.

Speaking of education, the final piece, and I believe most critical piece, is educating the current or prospective students as to financial aid options. I believe, and always have believed, that this is a job for the financial aid office. The problem is that a lot of schools take the stance of just pushing brochures they’ve been given with little to no explanation about what a student’s real choices are and what should be the deciding factors. It’s up to the lenders to uphold what was disclosed at the school and educate the borrower once they have consumated the loan, but I think it’s on the school to do the initial education impartially, and a lot don’t do that, from what I’ve seen.

The final piece about all this is, nobody’s addressing the other problem: school lending. Schools can offer their own loans which nobody’s talked about at all, often they offer these loans without forethought of the student, just want to make a few bucks. If FFELP is under scrutiny and FDLP is being criticized, I think school lending should also be reviewed for these practices, because if FFELP is so limited as to be unusable and FDLP continues to be financially inefficient, it gives the school a monopoly of sorts, further worsening the problem. This is my opinion, anyway.

ReVeLaTeD, at 2:35 pm EDT on May 3, 2007

Saving Your Tax Dollars?

Wasn’t improving access to postsec education the original mission of the GSL program? I don’t recall LBJ saying anything about the great American right of the students to Shop Around for Loan Deals. Thus, at the present time, for lack of a better option, direct lending is the best deal for the borrowe.

As far as price competition, no one can come up with any examples before the existence of direct lending, except perhaps an occasional on-time repayment benefit that Sallie Mae admitted to the Treasury less than 19% of borrowers would ever achieve. Who’s to say whether things would not return to 1994 when direct lending is gone?

As just one example, wouldn’t the vast majority of borrowers wanting to consolidate have been better off with the immediate 80 basis point reduction that Direct Loan consolidation loan offered for one year (until lenders sued to terminate the feature)? And do lenders really shirk the interests of shareholders to perform charity full-time by using their own money for borrower benefits? If not, then the so-called deals that some schools and borrowers are getting in 2007 is actually taxpayers’ money redistributed partially away from some borrowers and towards others. Or else it simply means that there is too much of the taxpayers’ loose change rattling around, and someone should look at whether the special allowance rate is too high. If a million borrowers were receiving phone calls, mailings, e-mailings, pop-up internet ads, etc., from DL consolidation instead of from SoCal basements then the shoe would be on the other foot. There would be a lot of calls to Congressmen about The Parity Issue.

If choice is a new feature of the student loan programs that the taxpayer must now shoulder, then be open about it. The taxpayer will be interested to hear that some lenders have chosen to redistribute some of her hard-earned money to reduce the fees for certain lucky borrowers. To the Beltway inside player that may sound like a great deal, but to the average taxpayer that sounds like a solid argument that subsidies are way too high and should be reduced, with the proceeds from said reductions used for a program-wide benefit that all FFEL borrowers could qualify for, cutting out the exertion and the so-called Shopping Around by students and FAAs. If that is too complex to implement, then just use the money to accelerate the phase-out of origination fees. And loan limits haven’t kept up with inflation, so maybe some of the money should be used to increase loan limits.

Most people believe they can beat the market. This is why only a minority of investors choose index funds. In the case of the student loan programs, they are using taxpayer funds to indulge this aim. Shouldn’t we be concerned that one student got one deal while the one next door Shopped Around for a better deal? Is this now the top priority of a loan program originally set up to improve access to postsecondary education?

Those who support Shopping Around via (1) direct to consumer and (2) FAA preferred lender lists want to have it both ways: a maximum interest rate in the HEA that is the same at all schools and available to all borrowers, regardless of credit risk, while performing off-the-books price discrimination in the guise of Shop Around. Time for a reality check: If we are guaranteeing all borrowers nationwide an interest rate of 6.8 percent, then, as CBO has pointed out, we are quietly telling the Stanford student who would qualify for 4 percent rate in the free market that she has to pay an inflated 6.8 percent so that the trade school borrower who would pay 12 percent in the free market can get the equal benefit of the 6.8 percent interest rate. We live with this so-called distortion of the free market, however, because it is a social program.

If we are saying this is still a social program, then it is not the same as getting a car loan — choice of lenders should not be in the Top 100 list of priorities one cares about in a welfare program, unless we are truly going to get more comfortable with openly allowing lenders to establish different sticker prices based on school and borrower risk.

CraigieH, at 5:10 am EDT on May 4, 2007

Hear Hear CraigieH

I am pleased to finally hear someone remember the taxpayer besdes me because I’ve felt like the lone cowboy in FA. The FFEL program is and has been an utter waste of money for everyone and it’s pretty nice lenders were willing to share the money with schools and maybe toss the borrower a bit. Need I remind everyone of the 9.5% gaurantee where the student borrower hit the lottery (or thought they did) since their rate was only 2.75%? Goodie for us!!! Hmmm, I wonder why loan limits have stagnated and pells aren’t going up and interest rates can’t be cut in half? I know— we gave the money to Sillie Mae and now it looks like they are pulling out of lending. Could it be they sense the heydey of billions in profits are finally over?

I’m pretty committed to the following choice for students borrowing in taxpayer funded loan program: don’t take a federally backed loan; there’s your choice.

Ann Doherty, at 9:55 pm EDT on May 4, 2007

Federal tax dollars

So don’t take a federal backed loan? So no ffelp and no fdslp? You know that fdslp is also a federally backed loan right? Also let us not forget who we are talking about here. STUDENTS. Not tax payers but students is what Cuomo says is at issue.If it is about students then lets put the loans on the table for the students and let them choose.Come on now, both loans on the table and let them choose which loan they want to take out for their education.

If it is about the tax payer then have you even considered the fact of what fdslp is costing us as tax payers? I can give you 3 examples. 1, the program is billions in debt. How much do you think that is costing us tax payers in interest? 2. High default rates. The default rates in the fdslp are much higher than the ffelp program. How much are defaulted loans costing tax payers for ffelp vs fdslp? Lets put them all on the table. 3,Do you think the federal workers at the DOE in the fdslp area are working for free? Let us not forget that not only are they making a great pay but also they are not paying any FICA tax yet reaping the benefits of FICA that you and I pay for. The problem here is that our honest government is putting all of the information out there for all of us to know exactly what the bottom line is for fdslp. Yep that is right. Our honest politicians are giving us full disclosure. Well that would be a real miracle. As far as the 9.5% lotto, you are right it was wrong and it finally was shut down and should have been. You are wrong on what lenders benefited from that however.SM only had that under purchasing Nellie Mae.At that purchase they began to grandfather those out.It was other lenders that reproduced those loans. Also, almost every lender on my lender list is offering a reduction in their interest rate at repayment therefore thinking in the best interest of my students. As a tax payer, I would like a real bottom line before I will buy into this being cheaper for tax payers.I want to see what it is costing me on the interst for the billions in debt, the defaults, and the amount federal workers are getting in pay vs what they do not have to pay in taxes yet reap from my taxes when they retire. Then and only then will I consider the fact that one loan program may be cheaper for the tax payer over another.However again,if I continue to do what is best for my students, just like Washington does what is best for their federal workers, I will continue to offer ffelp because it is truly in the best interest of my students.

DJ, at 5:50 pm EDT on May 8, 2007

FFELP and FDSLP are both federally backed. A lot has changed in the financial world since 1965 — and even since 1994. Many would argue that the international financial markets have matured to the point that the federal default reinsurance and quarterly guaranteed lender interest rate are no longer need to provide liquidity for student loans. Which goes to your statement about needing neither fdslp nor ffelp at this point.

Billions in debt? That’s how a private-sector bank works. That’s financial health. Cash accounting went out with the stone age. Default rates? Higher in ffelp than in fdslp, the small exception being the defaulted ffelp loans that are consolidated into fdslp and where the borrowers frequently default a second occasion. OMB counts those defaults as fdslp while CBO counts them as ffelp, because that’s where the loan capital started out.

Efficiency of federal govt vs state govt — which is ffelp guaranty agencies and secondary markets. That is debatable. Many would argue that fraud, waste, abuse and mismanagement are even higher at the state level. Look at administration of block grants for example. Private contractors run fdslp — in comparison to the state employees who run much of ffelp administrative workings, at the guaranty agencies and secondary markets. Are you saying we should shut down Defense Dept. because private contractors build fighter planes, etc.? Because the interest and fees go to the Treasury rather than to banks, the so-called administrative costs of fdslp contractors and employees are almost immaterial; those expenses, as well as defaults, would have to be 3x ffelp rates to even it out. As far as the 9.5% stuff, sallie acquired nellie mae, SLFR, SLFA, SSSC (and tried to aquire pheaa). Very little was under usa group. As far as fed’l employees, those hired after 1980 pay fica.

Better for students? Imagine you and I have lemonade stands on the same street. You use your ongoing and future business operation to purchase your ingredients. I, on the other hand, have my favorite Uncle buying my ingredients. Who’s going to have the ability to provide customers with comfortable chairs, organic lemons, multicolored straws, insulated cups, big electric fans to cool down the customers during the hot weather, etc.? I am the guaranteed lender, guaranteed 99% insurance if a loan defaults; guaranteed a quarterly payment from Uncle Sam ensuring an above-market interest rate; and guaranteed plausible deniability of pretending to be “private sector” when my living is primarily due to Uncle Sam. Of course, ffelp is providing a better deal than alternative/private loan marketplace to the avg student, but whose money are they playing with?

CraigieH, at 7:40 am EDT on May 9, 2007

I know there is a great problem with the student loan businees, but everything I read does not touch on another very important issue dealing with student loans and that is the area of defaults. People throughout their life face very difficult times. My daughter was in default on her student loans. She is trying to get back on track, but the organization, for want of a better name, that is handling her default loans has now hit her with a $10,000 collection fee on top of her $52,000 that she originally owed. I think this is high priced loan sharking and I think it is another aspect of the student loan industry that needs to be addressed.

PattyO, at 3:10 pm EDT on May 10, 2007

Default Fees

Patty, the lenders do not set these fees, the government does. When a student loan goes into default, it automatically get slapped a fee by the federal government- not the lender. The lender tries at every turn to help the student way before the loan ends up in a default status. If your daughter was slipping into a default status, she was most likely getting letters and phone calls almost daily. It takes 280 days late before a loan goes into default (another time limit set by the government not the lender) At any time during that 280 days, she is able to apply for several options to delay her loan payments without any penalty; of course interest would accrue but it has to. Not to be a parent myself but as a financial aid director I have to be in this case. Your daughter really needed to be listening to her letters and phone calls and avoided her situation. For years we have been doing Entrance Counseling prior to students borrowing student loans and it clearly tells them that they will have lots of options if they cannot pay their loans. It tells them not to ignore the lender contacting them and that the lenders will work for them to keep them in good standing. Students have up to 5 years of what is called deferment or forebarence options where they do not have to make any payments on their loans for reasons of lack of job or whatever their reasons may be. Even if she has a job but not making ends meet, she could have had her payments waived. However, now by avoiding the lenders calls and letters, there is no way out of those fees set by the government.

KL, at 10:30 pm EDT on May 10, 2007

Re: Default Fees

The lender and guaranty agency slap on those fees. The feds only set the max that can be added, and the lender/GA typically applies the max listed in the Higher Ed Act and its regs. The federal due diligence regs also require one letter and one attempted phone call per month for the nine months of delinquency leading up to default. In addition, there is a final demand letter that is required to be sent.

Entrance and Exit counseling requirements are spelled out in the HEA as well. FAOs sometimes discourage borrowers from selecting a repayment plan more than 10 years because of the additional interest owed over the longer repayment term of those extended and graduated repayment plans.

With today’s debt levels, however, many graduates cannot make rent and other expenses with the larger monthly payment required on a 10-year repayment plan. In addition, the FAOs that oppose extended repayment are forgetting that a dollar paid in 2029 is much less than a dollar paid in 2009: The magic of net present value at work. Entrance and exit counseling charts and tables typically focus on the nominal amount of interest that the borrower will pay, rather than the real amount. Even fewer FAOs tout the benefits of income-contingent repayment, most likely because they have been listening to years of propaganda from lenders, who cannot offer income contingent repayment. If the borrower hits an unlucky patch after leaving school, and her income is very low, then her monthly payment is likely to be $0 — all without using up valuable deferment and forbearance eligibility. Strange that FAOs don’t encourage their student borrowers to consolidate into direct loan. . .

CraigieH, at 2:25 pm EDT on May 12, 2007

Default fees

Point being that the student should have paid attention to the letters and phone calls. No matter if they were daily or monthly. Why so much anger against the lender Cr? Why are you almost acting like the problem with the default was a lender issue? Why even talk about consolidation with DL? Or even FFEL? The person didn’t say anything about consolidation; which may have also been an option had they been listening to the phone calls or letters. However we don’t know if it was just in repayment or if it was in consolidation. Also, why choose DL? Do you think that would have prevented the default? Wow, you have really drank the wine haven’t you? I heard a message once that said the one who is lost that doesn’t know he is lost is the one who is most lost. You are brain washed to DL my friend. Either way, this student went into default because they did not take care of their student loan and it had nothing to do with a lender. That lender could have been a lender on the corner or the lender call the federal government.Which you know is the lender for DL right? Pretty good that all they could come up with for a program for students to help with cost for college is a loan program don’t you think? Please spare me your tax payer garbage. Also, the federal government also charges the max penalty for a defaulted loan so why only point out that the lender does? Also, since the gov sets the max rate for what can be charged on a defaulted loan, if they cared why even have a penalty for a defaulted loan? It is beyond reason. If it goes into default, it should have the built of interest of course but why even set up fees? Just crazy in my opinion. However I am sure you will also blame a lender for that as well.

KL, at 10:35 am EDT on May 14, 2007

Bringing up the issue of entrance and exit counseling, as you did a few days ago, also brings up the issue, which has been in the news over the past few weeks, that FAAs, trying again to reduce the level of their own administrative effort, have brought in lenders to present such counseling. These lenders, in turn, emphasize the concept of consolidating with their own boilerroom operations. This isn’t a news scoop. (The whole ’scandal’ raises the larger philosophical issue of whether an FAA should choose a lender who requires 50% more administrative work if that lender is offering the student or parent borrower a 1% better deal upon entering repayment.)

The issue of collection fees has been a periodic one in the regulatory negotiations over the past decade. It has come up each time that Perkins schools and FFELP GAs charge higher collection fees than the performance-based collection agencies used for the department’s direct loan borrowers. Again, not news there. If you want to test this out, ask a school or GA to assign a freshly-defaulted Perkins or FFELP loan to the department instead of delaying assignment for five or ten years; there the borrower can rehabilitate without the fee. If the borrower eventually pays, then great; if not, then there is less cost to the taxpayer as well. The argument for the high fees going to Perkins schools and FFELP GAs is that there is a cost to the collections process; these things don’t collect themselves. You gotta pay staff and vendors. Their argument is basically correct; the issue is the level of the fees, not whether they should exist at all. Once a borrower defaults, there are additional costs to collecting those loans. It is wrong to argue that all the borrower should owe is principal and interest at that point. By ignoring the letters and phone calls for 270 days, the borrower has forfeited that privilege. That said, there is not reason for the collection costs assessed by schools and GAs to be higher than the performance-based fee levels of the department’s collection agencies.

CraigieH, at 7:55 am EDT on May 15, 2007

Entrance counseling— what a joke!

I agree with Craigie H. The problem is that an entrance loan counseling session is usually on-line or in a big group. The game is to get the student to sign something certifying they knew both their rights and responsibilites in the beginning and the same paper in the end called exit to basically cover my butt in case of an audit by the DOE. Do you think for one moment most kids understood anything along the way? Absolutley not! My entrance when I borrowed at my top tiered private women’s college was me and my 120 closest friends in an auditorium where I signed something so I could register. One would like to think it was “useful” but all I learned was that it was a loan— that was helpful—I wasn’t sure about it being a loan but thanks for clearing that bit of confusion up! In the years since, I pretty much figured out on my own and what really had it all make sense was the fact that the taxpayers were helping me out— the dates made sense, the rules made sense. The whole loan program is very logical once you connect that dot.

I’m spending hours now doing one on one exits with my graduating kids which is the capstone to the close to 4 years we spent together. What made the hugest difference was that I talked to them along the way. So by the time we get to exit stuff, they at least understand the basic loan terminology. The kids I have problems with (missed deferments etc) are ALL from other schools where they all waited for the magical exit that they were convinced someone would sit them down, one on one and explain it all. Boy were they disappointed. What they got was on line and they spent 6 minutes scrolling to the bottom, checking boxes until it was complete so they could be cleared for graduation.

What students are told and what they really need to hear are two different things. I’m pretty blunt with the following statement they all hear during their admissions interview: “it’s your life, it’s your money, it’s your credit score that goes down the crapper if you don’t pay attention, not mine... should you decide to go here or another school it is your job to get off your butt and ask the questions you have and break through the velvet ropes. If someone explains something you don’t get— who cares, ask again. I in the FA office don’t grade you, write rec letters etc and I encourage you to suck the life out of me for the next 4 years. That is your job and your choice. If you decide not to, you pay the price.” So far with my kids, 98% of them stop by to ask questions, go over letters from Direct etc... The FFEL kids I inherit do the same.

Direct Consolidation is superior to a Federal Consolidation for the Income Contingent repayment plan vs the Income Sensitive. A Direct (for those unaware) has an income contingent repayment plan based on a borrowers income that after 25 years the remainder of the debt would be forgiven. A Federal Consolidation has no such forgiveness and has an income sensitive repayment plan: the lender is SENSITIVE enough to only want $1 out of your SSI check when you’re 90 and eating catfood— see how sensitive the banks are? I’m not sure why schools with students who predominently go into low paying professions (education, social work etc) do not encourage Direct lending and Direct consolidations at their school— maybe they are deluded that the 1/2 point repayment incentive and no forgiveness clause is far superior to an income contingent repayment plan with Direct and a 25 year forgiveness clause.

Nice point, Craigie by the way.

Ann Doherty, at 8:05 am EDT on May 16, 2007

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