News, Views and Careers for All of Higher Education
May 11, 2007
News of New York Attorney General Andrew Cuomo’s investigation of questionable student loan practices was initially met with dismissive contempt from most of the permanent players in the loan programs. The student loan industry lost precious crisis-management time to cognitive dissonance with the very idea of an enforcement agency that it didn’t control. The student aid profession and its leadership, meanwhile, went through a very public demonstration of the seven stages of grief with the vilification they suffered because of their years of coziness with lenders.
As public outrage at what was, until a few short weeks ago, perfectly respectable business-as-usual began to build, the players finally understood the Cuomo investigation for what it really was: a rout. Like ragtag remnants of a defeated army in retreat, they shed the insignia of their true identity to don the uniform of the winning side, no matter how ill-fitting and grotesque. Some of the most predatory lenders agreed to abide with the letter — but of course not the spirit — of the Cuomo code of conduct. Organizations that had long ago reduced their ethics to those of an impeccably honest auctioneer retreated from their prior moral stance of always letting the highest bidder win their support in contested policy debates.
Some aid organizations decided to deal with their addiction to loan industry money by going cold turkey. Others chose the associations’ equivalent of methadone treatment by refusing some lender money while accepting it in other forms. The postmodern moment was at hand when the Republican Congressional leaders — whose previous 12-year tenure in majority will forever be remembered as the Gilded Age of loan industry rapacity — indicated that they, too, would introduce legislation to restore integrity to the system they had done so much to create. They even joined the Democrats to pass emergency loan legislation, if only to quickly declare the endemic problems of the loan program resolved and to prevent more meaningful reform of the corporate welfare program they have set up for their political supporters in the loan industry. The point of this street theater of contrition, atonement and conversion, of course, is not real change, but a sufficiently convincing appearance of reform.
By the time Cuomo appeared before the House Education and Labor Committee for the Washington equivalent of his triumphant march, the chorus of special interests had practiced their new reformist tune enough at least to delude themselves and maybe even fool the inattentive passerby. But the careful staging suffered one fatal flaw: one of the lead actors had apparently slept through the rehearsal and was loudly and unabashedly singing off-key. Enter Margaret Spellings, stage left!
Far from striking an apologetic — or at least conciliatory — note for having so miserably failed to do her job while student loan corruption festered under the department’s nose, the secretary of education has chosen instead to sing an all too familiar tune of brazen defiance. On the very day of Cuomo’s testimony — a day that, like others implicated in the scandal, she should have wisely spent away from the public eye — she actually issued a remarkable press release to refute the reality that everyone else could by now discern.
The secretary’s statement, and her subsequent testimony Thursday before the House committee, combined outright ignorance of some of the facts already in evidence and denial of others. It also unapologetically rejected any personal responsibility for the debacle, citing the complexity of the job, which Spellings has apparently only grasped after Cuomo stepped into the vacuum created by her inattention. In fairness, the secretary’s testimony did manage to identify mistakes at her agency, but they all dated back to the period before 2001, when the administration effectively handed the loan programs to past and future employees of the student loan industry to run as they saw fit! As a rhetorical device, her Congressional appearance combined the tenuous grasp of facts, irritated denials, and vague promises that are the hallmarks of having been caught asleep on the clock. It is déj vu, all over again: think Tommy Thompson and his ludicrous public comments as anthrax was being mailed around the country; the hapless Brownie as Katrina ravaged New Orleans; or Alberto Gonzalez as he explained to the Senate Judiciary Committee how he didn’t really run the Department of Justice.
Like so many other hopelessly under-qualified Bushies in high office, Spellings brought little by way of independent accomplishments hitherto expected of a cabinet appointee. Not only was she no Dick Riley or Lamar Alexander, her non-patronage résumé was actually even less impressive than that of her predecessor, Rod Paige! What she lacked in independent credibility for the job, however, she has made up with officious self-importance and a messianic belief that she is the right person in the right place in history to transform American higher education. Ironically, the euphemism Spellings has used repeatedly to describe this obsessive illusion of grandeur is, of all things, “accountability!”
In the Spellings lexicon, accountability is codeword for a prosecutorial assault on the traditional collegiate sector for alleged evils that range from lack of transparency, profligacy, inefficiency, and incompetence to political tendentiousness. There is no denying that, like every other human endeavor, American higher education partakes of all these qualities to some degree. And a thoughtful examination of the future of higher education would certainly not be a bad idea. But Spellings has approached the effort not only with dogmatism, but also with a Vaudevillian’s knack for committing every one of the sins for which she has taken higher education to task.
Her tenure in office has thus far consisted of a quixotic frolic to assert substantive federal control on colleges and universities through a variety of politically motivated and legally suspect maneuvers. Describing this detour from her legal responsibilities as overseer of the loan system in terms of sheer incompetence would, in a very real sense, be the more charitable explanation of the loan debacle. A more cynical mind could take the secretary’s pugilism on the collegiate front as a sideshow intended to distract attention from the wholesale looting of the treasury by the administration’s loan industry friends. But the authenticity of her performance at the hearing tends to favor the more charitable interpretation: I for one am now willing to accept that Spellings simply doesn’t get it. That she has been pursuing ill-advised policies for which she has no legal authority (like federalizing transfer of credit rules), while she failed to do what she has had ample authority and legal responsibility to do (like overseeing lenders and protecting the students and taxpayers), is apparently too complex a proposition for the secretary to be contemplating even now, after it has become clear that she has been playing the fiddle while Rome burned.
Whatever else it may bring about, the Cuomo investigation has demonstrated the emptiness of the secretary’s haughty pronouncements on accountability. What is already known of the department’s inaction — if not outright complicity — in the scandal amply demonstrates that accountability was the last thing this secretary demanded of the companies feeding at the federal trough on her watch. The disingenuous nature of the Spellings gospel of accountability becomes all the more apparent in light of her post facto reaction to the scandal. Her press releases and disavowal of authority and responsibility are ample enough proof that the thought that accountability applies to her as well has yet to cross the secretary’s mind.
And what’s the average borrower confronting this debacle to think? One apt thought may well be that you go to college with the Department of Education you have, not the one you ought to have. A heck of a job indeed!
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” .. Whatever else it may bring about, the Cuomo investigation has demonstrated the emptiness of the secretary’s haughty pronouncements on accountability ..”
I’ve got no brief for the Bushies, with their Democrat-like ploys to buy votes with taxpayer money. But this column requires the following questions:
* College marketing departments are going to disclose all the problems that may result in transferring in and out, 90 days PRIOR to enrollment or full refunds must be made;
* Under pain of legal sanctions by Democrat Andy Cuomo and others, college presidents are going to certify that their student loan departments and administrative practices meet Sarbanes-Oxley standards;
By the way: is anyone going to investigate whether the revolving door in the student loan industry involved Clinton or Carter officials? My gosh — think of all the bankers in the Clinton administration!
With 80% of its member-institutions owned by state-level taxpayers, AACRAO ought to be careful. It might actually get what it wants — a much-closer look at its operations by the likes of Andy Cuomo, Michael Moore, Bill O’Reilly, et al.
L.L., at 7:40 am EDT on May 11, 2007
Did you get on the wrong side of the bed this morning, Barmak?
Steve Bowman, at 8:25 am EDT on May 11, 2007
Barmak Nassirian:
Thank you for expressing the outrage I feel at the misplaced priorities, ignorance, and wrong doing at the Dept of Ed under Spellings. You are a brave leader.
4th floor neighbor at NCHE, at 9:00 am EDT on May 11, 2007
Wow! I think the Democrats have found their Answer to the Republican attack dog. BTW, it isn’t flattering when either party (or their lapdog) indulges in this type of programmed excusion into a political thesaurus.
The reality as always lays somewhere in the middle, and since both parties have been in power since the HEA was crafted, it is at best disengenous of either party to point fingers. As far as the “facts” are concerned, when has the lack of facts ever stopped the political process from steamrolling to a “solution".
It is interesting that someone who has never administered a financial aid program or met with a student lender is so “expert". How appropriate that today is today is Surrealistic Art Day (birthday of Salvador Dali, 1904). I am no fan of Ms.Spellings, but she does not deserve the personal attack she has gotten to date.
Bob, at 9:05 am EDT on May 11, 2007
They deserve nothing less. It really has been a free lunch for a long time.
The only problem is that the issues are so deep-seated that the likely result is that after a few harrumphs from politicians, mea culpas from lenders, and contrition from schools, the Sunshine Act will allow everyone to declare victory and go home.
The larger issues of affordability, cost control, access, and yes, accountability at all levels can go unaddressed, and all of this unpleasantness can be forgotten by NASFAA’s 2008 conference. Then the spigot (fire hose?) can be opened once more.
finaidfollies, at 9:35 am EDT on May 11, 2007
Wow! Great article. Leaves me breathless. When does the book come out!
Les, at 9:40 am EDT on May 11, 2007
Maybe Direct Lending wasn’t such a bad idea after all??? Good comments, Barmack
Alaska Joe, at 9:45 am EDT on May 11, 2007
Good writing!
Bob, the only thing in the middle of the road is road kill.
John, at 11:20 am EDT on May 11, 2007
Brilliant article. Sorry, but he’s right. This administation, from the Defense department to the Education department, has been riddled with arrogance and incompetence. While I may in some small part agree with the spirit of Margaret Spellings direction to ’strengthen’ higher eduation in the U.S., she has gone about it all wrong.
Jerrold, at 11:25 am EDT on May 11, 2007
Bravo Sir Barmak ! As is often the case, when the feds can’t or won’t perform their oversight role, states end up cleaning up the mess.
It is true that this particular sack of snakes long predates Margaret Spellings, but it is far past time that the Department of Education pay attention to its duties.
Alan Contreras, Administrator at Oregon Office of Degree Authorization, at 11:40 am EDT on May 11, 2007
How does the board of AACRAO let Barnak spout off like this. He paint a poor reflection on that organization. He mixes his personal politics with his professional position. Shame on this organization that represents professional college leaders by allowing him to advance his personal agenda.
curious, at 11:40 am EDT on May 11, 2007
I’m in agreement with ‘Bob’ that this attack on Ms. Spellings was over the top — and I say this as a huge critic of almost the entirety of the Bush regime.
If AACRAO wishes to take Spellings to task for her approach to accreditation or credit transfer issues, then by all means, that is a forum on which you presumably know a great deal. While there is a ’scandal’ of sorts here, it’s ultimate roots extend well beyond Ms. Spellings machinations or oversight, nor is the issue as simple as Mr. Cuomo or Mr. Miller would have one believe.
Using this battle over financial aid to fight AACRAO’s war on other policy issues seems more political (and perhaps even disingenuous) than substantive. So, as an “embattled” financial aid professional who works with students every day, I appreciate your concern, but...I’m sure your energies could have been better focused in some other manner.
Now, there were two people in that room I would have loved to see taken to task. For one, I would love to have Mr. Miller take the stand and be pressed to say something that is actually factually based, substantive and not clearly partisan for the sake of being partisan.
But most of all, I would like to see Buck McKeon on the stand for his own conflicts of interest in accepting tremendous amounts of funding from lenders while pushing their interests in the prior Congress.
But of course, Congressmen don’t “receive kickbacks,” they receive “donations.” Whereas colleges don’t participate in “Revenue Sharing,” they “receive kickbacks.” It’s all a nice little verbal game, even if I could actually make a better argument for the general morality of the latter practice than I can the former.
But regardless, this issue resonates well beyond anything Spellings did, didn’t do, or could or should have done. If AACRAO has a war to pick with Ms. Spellings, please go fight it in your own backyard.
-LCL
Left Coast Leftie, at 12:20 pm EDT on May 11, 2007
The real crime is that the democrats could only come up with a competing loan program. Their legacy is that they became a member of the lucrative lending community rather than increasing need based aid to students.
At low cost public institutions the student with maximum Pell and maximum loan is thrown out into the street after spring semester because the funds provided are insufficient to cover the past due balance and allow the student to register for spring. Of course there were no illegal revenue sharing kickback schemes for the lenders to make private loans to these students.
Thanks for all the support out there for needy students. It seems like the needy got run over by Congress, the Associations and the Department in the deals to help the middle class with loans.
Plenty of blame to go round!, at 3:30 pm EDT on May 11, 2007
I am sooooo tired of this nonsense ... and blaming Republicans or Democrats is a silly (bone-headed) waste of time.
The Bush administration has just about as many incompetents in high places as one could possibly imagine. Congress (both parties) has just about as many marginally intelligent men and women who are greatly beholden to various special interest groups as it takes to stymie the sort of legislation that could make education at every level in this country truly exceptional. And educational organizations, accrediting “businesses,” and special committees focused on educational matters (like the Spellings Commission) give every appearance of being dominated by old academics who obviously haven’t had a creative thought in the past thirty years (if ever) and would not recognize a comprehensive solution to anything if they stumbled upon it in the library ... or on-line.
If, when you survey the state of public education in this country today, you are not incredibly depressed ... well you’re just not paying attention.
Frizbane Manley, at 4:40 pm EDT on May 11, 2007
Proud to know you, Barmak. This essay is brave leadership. I hope AACRAO has given you a bodyguard there in One Dupont Circle. This loan situation hasn’t been in secret, as you say.
I hope Attorney General Cuomo will move on to colleges, universities, and credit cards. Institutions receiving donations and transaction fees for permitting banks and all to put high-interest credit cards into the hands of young students? To me, this is a first-world equivalent of pushing cigarettes/nicotine onto poor teenagers in the third world. What a story the press should be on to.
I commend to all The Goose Step, A Study of Higher Education by Upton Sinclair, published in 1922. The whole book works today. In particular, Chapter VI, “The University of the House of Morgan.” Nothing new under the sun. Murky dealings between high finance and higher education continue. Student loans and credit cards are today’s chapter.
Thank you, Barmak.
Wick Sloane, at 5:45 pm EDT on May 12, 2007
This essay has all the credibility of a sidekick to the school-yard bully — eager to taunt so long as he has someone bigger looking out for him. From what I can tell, Mr. Assirian is blaming the Secretary for not enforcing program requirements which may or may not have been ignored by his own members. Aren’t registrars’ offices and financial aid offices all part of the same beast, after all? And if the tables were turned, what would you have done instead Mr. Nassirian? Rumor has it you’re pining for a senior position in the Department of Education should the Democrats take control of the White House come 2008, a likely scenario at this point. You may have to put your money where your mouth is sooner rather than later and from this essay it looks like that could be a pretty big gap to fill.
Scooter, at 7:50 pm EDT on May 14, 2007
Scooter —
Please publish your name.
No quarrel with your right to your opinion, any opinion, however shrill, even a personal attack such as you have written. Anonymous criticism is cowardice and moves us backwards in solving the issues Mr. Nassirian, in a signed essay, has put forth.
Wick Sloane, at 6:05 am EDT on May 15, 2007
Drat those anonymous posts! Drat those anonymous posts to heck!
How DARE IHE provide this capability! It prevents the right-thinkers from giving us the thrashings we so richly deserve.
Sorry Wick—I disagree with Scooter on this one myself, but the coin of the realm here ought to be substance of content.
finaidfollies, at 6:30 am EDT on May 15, 2007
“like so many other hopelessly under-qualified Bushies in high office”
I know it’s hard for the left to leave out their political bias when it comes to writing articles (and teaching for that matter)but try to broaden your readership by appealing to people who try to make informed decisions based on the facts. There are many different ways to exspress your passion when writing... but name calling and personal insults is always the lowest form! However, for some odd reason, it does seem to appeal to many people on the left.
Remember the old TV show: Dragnet?..Please, just the facts!
PS. Please don’t give me the list of people you believe are underqualified in the Bush Adm. I’m well aware of the Liberal “hit” list!
RJ Lash, Why the Personal Insults?, at 12:05 pm EDT on May 15, 2007
I’d love to know why Wick believes Barmak has moved the discussion forward. It seems to me he’s presented the same information as several other sources; to borrow a research phrase, there’s nothing “new or novel” in his essay. He’s just been a little more abrasive in his delivery than Mr. Cuomo or Mr. Miller.
Rodger, Are we really moving forward?, at 4:15 pm EDT on May 15, 2007
” .. I know it’s hard for the left to leave out their political bias ..”
From a CEO-advising professional —
Good ol’ Brownie — no professional public safety experience before he joined FEMA.
Many Iraq advisors — total experience involved driving ice cream trucks.
Finally: are you also criticizing W.F. Buckley and “National Review” for questioning GWB’s judgment?
Loyalty to the Bush family is one thing. Competence is another.
L.L., at 9:25 am EDT on May 20, 2007
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Amen, Amen ... and Amen!!!!!
Oh, by the way, did I say Amen!!!
RWH, at 7:40 am EDT on May 11, 2007