Search Views


Browse Archives

Views

The Shamrock Principle

July 10, 2007

Share This Story

FREE Daily News Alerts

Advertisement

When I was an undergraduate, the saloon I frequented most often was called the Shamrock. The owner had a sign over the bar which read "We have an agreement with the bank, they don't sell beer and we
don't cash checks." As someone who had then recently encountered Adam Smith's arguments about division of labor, that seemed like a very fitting sentiment.

In the last few months we've heard a lot of commentary about developing problems in the way that higher education dealt with student loans. Several public officials have made a point to describe all relationships where the campus receives a fee as inappropriate.

Indeed, some of the relationships that have been discovered relating to student loans were problematic. Individuals, in some instances, benefited inappropriately. But as often happens in these circumstances, some public officials, for their own narrow benefit, have tried to paint with too broad a brush.

Many of these preferred provider relationships were designed to benefit students both in the negotiated rates under the contracts and in the transfer of resources back to student aid. The worrisome thing to me about all this coverage is that some of the most ambitious public officials are beginning to question all financial relationships that colleges and universities have with outside providers.

It is time for higher education to take a deep breath and begin to respond to these calls from the public and our elected representatives in two ways.

First, it would be timely for us to think about the adoption of a broad based set of conflict of interest standards by which institutions could judge their behavior. In some cases we may have slipped from high standards, but in others the ground may be shifting. Either way, some careful review would be appropriate.

In this case we have a responsibility to restore trust by looking at how to respond to some of the pitfalls that have been discovered in the loan crisis. But higher education needs to take the responsibility for thinking about the issues rather than in just responding to the lead of lawmakers.

A base for those standards would be a prohibition on personal inurement for most financial relationships. It may well be appropriate for experts from a campus to benefit when others want to use their expertise, but the general rule should be to disclose these kinds of relationships in the same way that many state corporation codes require disclosure of self-dealing transactions. There are undoubtedly many instances where these kinds of activities are appropriate, but the sunshine standard should be the first step.

The second set of issues will require higher education leaders to be a bit more proactive than they have on the loan stories. We've allowed others to define us and we should not let that happen. Over the last two decades American businesses have spent a lot of time readjusting their organizational structures to improve efficiencies. They have, as Waterman and Peters suggested in the 1970s, practiced "sticking to the knitting" or focusing on core competencies. For the same reason colleges and universities have been moving areas they accumulated over the last several decades to outside providers.

Some in the political class are trying to get the public to believe that any financial transaction between an outside provider and a college or university is dirty. That is nonsense, and we should not let them get away with those outlandish claims.

When we discovered that we were not especially adept at retailing we found partners who could run our bookstores. When we found that our core competencies did not include running a restaurant, we found partners to run our food services. There is some evidence that our long term role as hoteliers will also be outsourced so that our dormitories may be run by outside operations.

It is timely to reexamine all of those contracts, but because it is timely to review the arrangements does not mean that we should be cowed by politicians whose standards of ethics routinely accept convoluted justifications for the acceptance of donations.

In most of the contracts to run campus functions two things happen. First, the outsourced service is better than the one that was run by campus personnel. At the same time, the outside provider pays a
contractual fee to the campus to run the operation. That revenue helps to subsidize other campus functions. Some politicians have tried to establish a prohibition on certain loan practices and have even begun to extend the logic to almost any arrangement where a college derives a payment from an outside provider.

At a minimum it would be timely, for those institutions that have not thought about it, to define the appropriate limits of relationships between vendors and the campus professionals who have responsibility for the areas where the vendors are working. It might also be timely to develop a reasonable standard of disclosure on the revenue arrangements.

But campuses, not the political process, should take the lead in examining and defining how these arrangements can continue to benefit the campus and students. Now is not the time to abdicate our responsibility to manage our institutions to the whims of the political process.

Jonathan Brown is president of the Association of Independent California Colleges and Universities.

See all postings »
Advertisement
Advertisement

Matching Jobs

Comments on The Shamrock Principle

  • spending Too long in that bar
  • Posted by Glen S. McGhee , Dir., at Florida Higher Education Accountability Project on July 10, 2007 at 8:20am EDT
  • It's a shame that Jonathan Brown's call "to think about the adoption of a broad based set of conflict of interest standards by which institutions could judge their behavior" isn't more insightful.

    Afterall, the kinds of conflict-of-interest problems with student loans, etc., are spectacularly dwarfed in comparison by structural conflicts inherent in the present system of regional accreditation, where member institutions vote on the standards that they themselves will be accountable to and enforced by -- themselves!
    The result is predictable: declining or non-existent standards for central educational inputs, including faculty qualifications (for more on this, see http://home.earthlink.net/~fheapblog/id29.html ). Consumer protection in higher education? Trust enhancing measures by higher education? More like a scam to rip off the consumer.

    There is, as well, the lack of objectivity of mandatory reaffirmation self-study, and the so-called peer review which is just another form of self-review. All these represent conflicts-of-interest at the highest level.

    There is much in getting serious about conflicts-of-interest that escapes Brown. Maybe he's been spending too much time in the Shamrock Bar.

    Colleges and universities put at risk their most important asset -- public trust-- any time they are perceived as acting for personal gain or putting institutional interests ahead of those of students or the public, and this is no where more apparent in the case of accrediting self-regulation.

  • Posted by RP Burke , Director of Research at Assn. of Independent Colleges and Universities of Ohio on July 10, 2007 at 11:50am EDT
  • Mr. McGhee misses the whole point of the article: that colleges should be more, and not less, forthcoming about these kinds of relationships. He seems upset that someone other than himself might get to define the terms of the discussion. Others have ideas, too, about appropriate, meaningful accountability; Mr. McGhee surely cannot claim to have all the answers.

    In addition, a delicious error in this patronizing, ad hominem epistle is that Mr. McGhee appears to be ignorant that Dr. Brown is one of the leaders in creating the independent colleges' "College and University Accountability Network," whose template for disclosing campus data -- warts and all -- will probably be the first one out of the starting gate.

    Campus Accountability Proposals Evolve

  • Taylorism is not the right model for universities
  • Posted by R.J. O'Hara at The Collegiate Way on July 10, 2007 at 2:10pm EDT
  • Mr. Brown's commentary reveals the remarkable range of assumptions that underlie the a-university-is-just-another-business mindset. And his insistent use of "we" leads one to ask: who is this "we" he keeps talking about? It certainly doesn't include me, nor does it include a lot of other people in the academic world. (I guess we're not "team players.")

    He writes: "Over the last two decades American businesses have spent a lot of time readjusting their organizational structures to improve efficiencies."

    But why on earth would one look to businesses for models of how education should be organized? The efficiency obsession of the Taylorists in business management is a very bad fit for education, unless one thinks of education as a form of manufacturing, which perhaps Mr. Brown does.

    He further writes: "When we found that our core competencies did not include running a restaurant, we found partners to run our food services. There is some evidence that our long term role as hoteliers will also be outsourced so that our dormitories may be run by outside operations."

    Well, "your" core competencies should have included running a college, but if you thought the college dining hall was the same as a restaurant, then you clearly never understood how to create a comprehensive educational environment in the first place. And if your dormitories were indeed nothing more than hotels, then I agree, you shouldn't be running them; or rather, you shouldn't be running a college at all, since you don't appear to know the difference between a college and a factory.