News, Views and Careers for All of Higher Education
Nov. 29, 2007
Three things caught my eye this morning, each conveying a “time’s up!” warning. First, while savoring my first cup of morning coffee, I encountered a long article on the front page of the Chicago Tribune’s Metro section covering former Illinois Governor George Ryan’s long-delayed passage from freedom to prison. Convicted in a corruption scandal case involving the Republican’s seedy and illegal practice of selling drivers’ licenses to truckers in exchange for large under-the-table contributions while he was secretary of state, the unrepentant Ryan lost his last chance to remain on bail when the U.S. Supreme Court declined to extend his freedom pending his appeal. Vying for my attention was a Trib front page story about federal interest in possible wrongdoing by the allies of Democratic Mayor-for-Life, Richard M. Daley, who allegedly have been pressuring landowners in the mayor’s home base of Bridgeport to sell to developers who, as it turns out unsurprisingly, are friends of the mayor. These alleged, shadowy practices are, thanks to intrepid investigative reporters and the feds, finally out in the light.
Upon finishing my coffee and retreating to my computer, I had my personal “time’s up!” moment when I encountered the last item in my e-mail: “Final Notice.” The sender was the University of Illinois Ethics Officer and its subject was the “Mandatory Ethics Training for Eric Arnesen.” The moment I had been dreading, when I gave it any thought at all, had arrived at last.
In my own defense, let me state clearly that I was not yet in trouble, for the deadline for completing this year’s “annual ethics training” was still a week away. However, officials for a state that regularly turns a blind eye toward corruption in the office of Democratic Gov. Rod Blagojevich are intent upon making the rest of us know the rules. (The latest revelations concern the large commission collected by the governor’s wife, a real estate agent, for a condo sale transaction on behalf of an Illinois businessman and campaign contributor; the purchaser was a “tollway lobbyist and a longtime Blagojevich insider,” according to press reports. As it turns out, the condo seller received a $2 million no-bid contract — subsequently increased to $2.5 million — the day before the closing; since then he has received two additional no-bid contracts.)
But I digress. If I were to go off on a tangent for every city and state corruption investigation, well, I’d never get to the part about my ethics tutorial.
The clock is ticking. I have until 11:59 p.m. on November 14 to complete my online training ... or else. The “or else” consists of reporting my name to the Office of Executive Inspector General for the Agencies of the Illinois Governor. And then what? Penalties could include “a hearing before the Ethics Commission and/or the assessment of fines up to $5,000.” For professors at a perennially underfunded public research university where parking fee increases often exceed salary raises, five grand is not something at which to scoff. And if that threat didn’t catch my attention, the rest of the sentence did: Employees failing to “complete their online ethics training during the designated window will be subject to disciplinary action by the university.” Ouch. Granted, it’s not Abu Ghraib or Guantanamo, but the very idea of being drawn into the university’s bureaucracy is frightening to faculty members accustomed to being ignored and left alone.
So I can’t put it off any longer. I log on to take my mandatory “interactive” “Web-based training course.”
First things first: After accessing the program, I am invited to create a new password of between 4 and 10 alphanumeric characters. I mistakenly enter an 11 character password — “wasteoftime” — but happily the program recognizes neither my sarcasm nor my counting error. I’m in. Up and running.
I must now pace myself. Can’t go too fast, for my “training actions and time may be monitored”! If I complete the program too quickly, then some unseen force may yank my “Certificate of Completion” and require me to pursue an unspecified alternative route to satisfying my ethics obligation. (Seriously – a colleague of mine was penalized last year for taking and passing the on-line test too quickly! Never mind that he got the right answers and demonstrated his knowledge of our ethics obligations. He was too fast – and essentially got pulled over and ticketed by the ethics police for exceeding the speed limit.)
We begin with the “why an ethics tutorial” issue via a multiple choice question:
The State of Illinois makes me take this annual ethics training because:
If you guessed “d,” congratulations and move on. Now that I know that I’m doing my part to maintain the public’s trust in state government, I feel better. But other reasons, we are informed, include helping state employees “avoid inadvertently violating the law,” reminding us “that the state does not approve of ethics violations.” Given the track record of city, county, and state officials ... keeping a straight face is harder than I had expected.
So: What’s unethical? The tutorial, once we get past large quantities of material on the legislative history and administrative functioning of ethics legislation and the operation and powers of the Office of Executive Inspector General for the Agencies of the Illinois Governor (OEIG), which works with the Executive Ethics Commission (EEC) and the Office of the Attorney General, finally gets down to this.
First, the long list of prohibitions. Can’t engage in “prohibited political activities” — that is, can’t use “state work time, property, or resources” to campaign for political candidates or on behalf of political referenda (no fund raising, petitioning, or polling; no campaign leaflets on office doors, no selling tickets to the governor’s gala ball); can’t treat state job applications differently “on the basis of the applicants’ political affiliation” (tell that to the U.S. Justice Department and just about every state, county, and municipal hiring department in Illinois — we’ve got a long history here in the Land of Lincoln!); can’t retaliate against subordinates who turn us in for ethics violations; can’t accept most gifts from lobbyists or business entities regulated by or doing business with the state; can’t place our interests or those of friends, relatives, or business associates “above those of the college or university of the state”; can’t work on that second job (could this be an indirect acknowledgement of low state salaries? Probably not....) on university work time; can’t hire our relatives based on our “relationship with them”; you get the idea. I don’t think I needed an interactive online tutorial to learn these straightforward rules. So a hint to state ethics folks: Go low tech. It might be more useful to print these banned activities on a bookmark we can carry around with us. It would be much cheaper than a Web-based program and probably more effective to boot.
Second, the shorter “must-do” list. If contacted by the ethics investigators, “participate” in the requested interview, be truthful in your testimony, and respect the confidentiality of the investigation (no First Amendment issues in the workplace, alas); and comply with mandatory work time reporting rules by accurately and periodically reporting our work time “to the nearest quarter hour.”
Seems pretty clear cut, no? In the examples offered to help us understand right from wrong, we find no grey areas. In one case study, we are told of a “multi-year scheme by a state employee who misappropriated more than $100,000 in public assistance funds” by falsifying documents “seeking reimbursement from the state for transportation services supposedly provided to the state by the employee’s spouse” (who, as it turns out, didn’t provide those services) and then “shredded much of the evidence supporting the scheme.” In another example, we learn about a state agency claims representative who “assisted others in processing hundreds of fraudulent claim applications” through “mail fraud.”
Now I happen to be one of the few Americans who does not watch “Law and Order,” even on the treadmill at my local YMCA. But I don’t need an interactive ethics program to tell me that misappropriating money, falsifying and shredding documents, hiring a spouse who does not deliver contracted services, or processing fraudulent claims applications are either ethics violations or felonies. Would I be wrong or naïve to suspect that the perpetrators of these schemes would not have been dissuaded from undertaking their scams by knowing that theft, falsification, destruction of evidence, and the like are not ethical? If then Secretary of State Ryan and his cronies had taken our online interactive tutorial, would they have hesitated before accepting “bribes for between 1,000 and 2,000 trucker’s licenses,” in the Tribune’s words, resulting in at least nine highway deaths?
I can imagine an alternative “dialogue” example between Larry and Susan — the two fictional employees who engage in didactic conversation in our on-line tutorial — helping us to navigate what the ethics exam writers see as murky ethical waters:
Larry: This is great. I’m siphoning off tens of thousands of state dollars by submitting false patient claims and phony invoices. That should help cover the costs of my new Michigan cabin. Maybe I should hire a relative for a no-work job too.
Susan: Before you start those back woods renovations, Larry, you should know that misappropriating state money by lying, cheating, and stealing is not ethical.
Larry: It’s not? Well, what if I just shred the evidence? They’ll never catch me and I can fish to my heart’s content on long weekends made longer by submitting falsified time sheets.
Susan: I’m afraid that too is unethical.
Larry: I hadn’t thought of that. But what’s to stop me from going ahead and violating state ethics rules anyway?
Susan: More bad news, Larry. Under the ethics law, I have an affirmative obligation to turn you in.
Larry: But, but, but (sputtering)…. I will get back at you for doing this, Susan. You’ll rue the day you ever called me unethical.
Susan: Good news for me, bad news for you, Larry. I will “confidentially” report you and besides, there’s nothing you can do to punish me. You can’t retaliate from your supervisory position over me. If you do, you can be disciplined and I can go to court to seek unspecified monetary damages.
Larry: I guess you’re right. I just didn’t know the rules. Now that I do, I won’t submit those false claims, invoices, and time sheets, and I won’t retaliate against you either. Thanks for caring enough to share this valuable ethics information with me!
Susan: Think nothing of it, Larry. Just doing my ethical duty.
This imaginary dialogue raises new issue. As state employees, the tutorial informs us, we “have a duty to report violations of laws, rules, or regulations.” How? There is one toll-free hotline for “non-emergency” violations, another for “emergency” situations, including “illegal weapons” possession, “bodily injury,” or “criminal sexual assault.” Now, when I think about “illegal weapons” usage or “criminal sexual assault,” the phrase “potential ethics violation” is not the first one to cross my mind, even after the “911” and “help!” do.
Perhaps, however, I — and my colleagues — have genuine reasons to worry. In a multiple choice “Self Check” in the tutorial, we learn that “time reporting is mandatory under the State Officials and Employees Ethics Act.” Under the “Reminder of Key Laws, Rules, and Policies — Personnel and Other Policies” section, we are further informed that as state employees, we are “expected to document the time that you work for the college or university accurately and on a timely basis.” Indeed, “time sheets must be submitted by each employee periodically and must document the time spent each day on official state (university or college) business to the nearest quarter hour.” Now I know for a fact that many — perhaps all? — of my faculty colleagues in the College of Liberal Arts and Sciences do no such thing.
So there it is: A massive, universal ethics violation by my institution’s faculty. And here I am with a dilemma. Do I abide by the obligation to rat them out (rules against self-incrimination would allow me to exempt myself from my charges, right?) or do I violate the state’s ethics code by looking the other way? Imagine — hundreds and hundreds of hearings and disciplinary actions, potentially resulting in widespread dismissals. Perhaps my colleagues would be replaced by a more ethical faculty, perhaps not. At least I do not need to live in fear of retaliation, since no one will know it was I who turned them in. And if they did, I can always seek disciplinary action and damages against those who strike back!
An alternative suggests itself. Perhaps the time reporting requirement to-the-nearest-quarter-hour doesn’t actually apply to faculty. It’s hard to imagine that the ethics czars don’t know what rules apply to which employees. But they state, categorically, that “time reporting” is required of all university employees and that time sheets must be submitted by “each employee” – no exceptions listed – to the “nearest quarter hour” – again, no exceptions listed. So I arrive at two possible conclusions: Either a) the tutorial is a poorly designed response to a poorly thought-out ethics requirement or b) it’s a secret plot to strip faculty of control over their time by falsely declaring that we are subject to specific rules that, in reality, do not apply to us.
Now, I am in no position to know whether “a” or “b” is the correct answer, since the question wasn’t on the “self-check” portion of the tutorial. Both, it seems to me, would be ethics violations. In the case of “a,” it is a misuse of state funds to produce a shoddy tutorial that wastes vast quantities of employees’ time and state dollars since, at a minimum, the public’s trust would be diminished if knowledge of this tutorial was revealed. In the case of “b” — well, anything to strip faculty of control, under whatever pretense, is self evidently unethical. Whatever the case, I do know that I have an affirmative obligation under the law to report what I believe to be an ethics violation.
Having received my “Certificate of Completion” from the OEIG, I must know my stuff. I guess I’m obligated to pick up the phone to call my university’s ethics office to report potential violations ... by that very office.
At least I’m safe from retaliation. After all, the State of Illinois does not approve of ethics violations.
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What a terrible experience! Just like the private sector!
Thinking about quitting? That would be the high-minded thing to do.
B.J., at 9:30 am EST on November 29, 2007
What evidence exists for the validity of testing one’s “ethical behavior” through a multiple-choice test? My guess, probably none.
I wonder if forcing all state employees to take a multiple-choice test on ethics is in itself, unethical...
T-bone, at 10:25 am EST on November 29, 2007
Last year’s Illinois ethics training was completed “too fast” by many university faculty because it was exactly the same as the the year before. We were penalized for doing our jobs: reading quickly and remembering what we had read. Not that we really had to remember: as you can see, the questions are about as easy to answer as those on the driver’s test, though even there apparently some people couldn’t pass without bribing the examiner!
But what I’ve been asking for the past three years is this: who takes the governor’s ethics training for him, and how fast does that person take to complete the task? Once the Chicago Tribune tells us that, then perhaps we’ll have a clear model to follow for our own ethical behavior.
Dennis Baron, Prof. of English and linguistics at University of Illinois, at 10:25 am EST on November 29, 2007
Prof. Arnesen is right, ethics training is a farce, and that is true whether you work for the government or in the private sector. A couple of years ago, I and dozens of my colleagues went to the mandatory ethics training at my company. The teacher gave the example of an associate in another state who had done some highly dishonest dealings with a customer.
I asked, “To your knowledge, had he attended all of his required ethics training sessions?”
The teacher hestitated. He admitted that in all likelihood, the offending party really had taken all the ethics training he was required to, since our company is careful to ensure that we all do. I asked, “In that case, what use are these ethics training sessions?”
The teacher admitted that the ethics training really didn’t ever make anybody act ethically. That depends on personal honesty. He added that the ethics training sessions also raise the risk of showing dishonest employees ways of acting unethically they hadn’t already thought of.
I have learned not to ask questions during the ethics training since my colleagues just want to get it over with ASAP so they can get back to work. We go through this annual farce because the regulators say we have to. Yes, it wastes our company’s money and ours, too, since we are paid on straight commission. No, it doesn’t really deter dishonesty on anybody’s part since all the people who act unethically have taken the training as often as everybody else. But, since the regulators can impose the cost of it on us and need never consider whether it serves any useful purpose, that’s what they do.
Jack Olson, at 10:25 am EST on November 29, 2007
My favorite part of the tutorial—besides the time sheet issue, which the graduate employees union specifically negotiated out of its contract (how is that possible if it’s state law? I’m confused...)—was the fine print that followed the section assuring test-takers that complaints are confidential and identities are always protected. The fine print said something to the effect that in practice this is not the case at all, as the state has to identify you if it pursues your complaint. In other words, this guarantee is not a guarantee. Now pick up that phone and rat out the evildoers who, you know, will then find out from the state who ratted them out.
Also Nominally Ethical, at 10:55 am EST on November 29, 2007
I encourage all of you to read the old book by Ceril Parkinson, “The Law of Delay” and a few of his others. The only benefit from Illinois’ “ethics” training is that it creates a middle management personnel in some beauracratic office that oversees the task. It has no relevance to work, and as implied in the article, it wouldn’t work under any circumstance. Since I am retired from an Illinois university, I don’t think it is unethical for me to say that.
Fred Flener, Retired, at 12:30 pm EST on November 29, 2007
Two quips: (1) Have we all lost a sense of civil disobedience as a means of having our voice heard ... refuse to take the ethics test
(2) Where are the lawyers and policy-makers when the common folk really need them ... as in, there oughta be a law that allows the citizenry to sue the ivy off the walls and the marble off the floors of any university or state entity that compels such ethics-testing silliness.
(And kids, if your mom or dad happens to be associated with the University of Illinois Ethics Office and/or the Office of Executive Inspector General for the Agencies of the Illinois Governor, or any other Ethics training entity, yes, you do have the right to be ashamed of them!)
Michael, at 12:55 pm EST on November 29, 2007
While I agree with the previous comments on the essential uselessness of the annual ethics training FOR THOSE TAKING IT, the one thing not mentioned was the real reason we’re all obliged to take it. Simply put, all state employees have to take this training so that, in the case of someone actually being accused of an ethics violation, that person is on record as “knowing the rules". It’s rather like the small signs on the doors of the “L” trains ("Do not lean against the doors"), put there some years ago immediately after someone fell through a (probably defective) door. Now the CTA can say, “didn’t you read the clear sign telling you not to lean on the damned doors"!!?? In short, the state is taking out insurance for a possible prosecution of someone for ethics violation: “You can’t claim ignorance; you took the test, you know the rules"! And THAT is the reason for the training, pure and simple.
Robert Munman, Associate Professor at UIC, at 1:55 pm EST on November 29, 2007
...Well said! And I thought creating snarky passwords was an inside joke between only my wife and me.
And, on ethics training/s in general, isn’t the need for it an indictment of an institution’s human resources department? Isn’t it their responsibility to screen for “undesirables"?
In sum, work against the possibility of embarassing exposes like this one by Professor Arnesen, and give the ethics test to the potential employees, not actual ones. — TL
Tim Lacy, at 1:55 pm EST on November 29, 2007
So the steps taken by the state are meaningless. Does it mean that there should be no attempt to deal with ethical behavior or the lack thereof?
I don’t think the intent of the effort was to mire people down in a Kafkaesque maze of meaningless labor. I think whoever cooked this up was trying to do something worthwhile. Obviously, the effort fell short. That’s no reason for recommending that children to be ashamed of parents who work in the area.
Throughout this discourse references have been made to those who could have used effective ethics training. It’s a problem.
I think you could spend your time more effetively developing a way to make ethics training a meaningful experience for those who could really use it. Follow the links in John Wilson’s response for a start. They speak to what most here are concerned with. But take it a step further. Who knows, had an effective program been in place a few years ago George Bush and Co. may have stayed out of the Middle East.
H C, at 3:10 pm EST on November 29, 2007
Pretty sure I agree with this last comment. The indictment offered here seems to go to the ineffective nature of the program offered, and not to the foolishness of ethics programs generally. I work in the ethics training field and am personally aware of several large companies where employees actually claim that they look forward to annual ethics programs. To be sure, those programs probably do not focus on hypotheticals that are ridiculously obvious and which therefore serve no instructive value. The fact is that a well designed program that not only helps employees understand the varieties of prohibitions to which they are subject but also offers workable alternatives for doing business ethically can help employees think through actions in a new way that resonates strongly with their own values. The main thing is that the examples given must be truly relevant to be effective. Perhaps you could propose an alternative program that would be meaningful to your colleagues and yourself. Surely you do not believe that no one in your professional community could use a discussion on ethics now and again?
J.R., at 10:10 am EST on November 30, 2007
Eric,
If you do take a second job, please let it be in comedy! Your wit is a great way to start the day.
Kimberly Ruffin, N.R., at 10:45 am EST on November 30, 2007
Dr. A:
FYI, Ryan was not convicted of selling licenses. Although the investigation was called Operation Safe Road, and the license scandal started it all, the trial and conviction had nothing to do with license, nor any “under the table” donations.
I will grant that your larger point of real ethics lapses is still intact, especially from the current “reform and renew” governor, but I do find it curious that myth and public perception has replaced facts.
Just keeping you on your toes, I know how busy you are writing book reviews!
KDH, UIC, at 6:20 pm EST on November 30, 2007
Would it be unethical to offer to take the ethics test for IL professors, at a hundred bucks a pop? I just... don’t... know.
Paul Gowder, at 4:45 pm EST on December 1, 2007
My boyfriend attends an Illinois college, where he was eligible for work-study employment. He also, as an employee of a state institution, had to take said ethics test. He also read quickly and understood clearly — and finished too quickly, about which he had NOT been warned. He was later told he could not continue on work-study without being re-evaluated by the ethics process. He quit the job, refusing to be coerced into something that implied he had cheated. Talk about ethics violations. (And he did not find another job, so if anyone would like to employ my very ethical boyfriend, PLEASE let me know!)
beth, at 12:40 pm EST on December 6, 2007
It IS a waste of time, but like “sensitivity training” is insurance so that 1. you “know the rules” and is a defence against the “but I didn’t know it was wrong.” excuse. They told you to behave ethically. Therefore the state is off the hook. It’s not ethics training for ethics training, it’s bureaucratic butt covering. Oh, well.
William the Coroner, at 3:20 pm EST on December 6, 2007
If mandatory ethics training is not bringing about the desired behavior of compliance with ethical standards and people are refusing to participate what is the alternative? If the training is “silly” or people are being penalized for being to “efficient” or fast in taking the training, then it has to be changed not eliminated. Just because it is not working or people find it “silly” should not be an excuse for nullifying or not following the law. I have heard the same response to “mandatory” training for years in private industry and in academia. If the training doesn’t work or is not correcting the problem than the training and the law has to be changed, not eliminated. If people where acting ethically, there would be no reason for establishing mandatory training. For too long if a law or training doesn’t fix a problem, the call or solution is to abolish it and not to comply with it. The problem won’t go away by abolishing the law or mandated training. Regulations are developed for a reason. Calling for their abolution or non-compliance to regulations because they don’t work are not the solution of unethical conduct, unsafe workplace conditions and criminal conduct.
Paul Roden, Training Manager at La Salle University, at 9:30 am EDT on May 5, 2008
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The Ethics of Unethical Ethics Training
I wrote about the dangers of the Illinois ethics training here a few years ago: http://ilaaup.org/news/IllinoisAcademe/2004_fall/Threats.html The Illinois AAUP also issued a statement:http://ilaaup.org/news/IllinoisAc...Spring/il_academe_2005sp_Ethics.html
I just hope you didn’t finish the ethics training too quickly, or they will punish you:http://www.insidehighered.com/news/2007/01/23/siuc
John K. Wilson, collegefreedom.org, at 8:55 am EST on November 29, 2007