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On College Costs, Be Careful What You Wish For

December 10, 2007

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The latest blood sport in American public policy appears to be the unmasking of the purported link between containing the cost of higher education and rigorous fiscal accountability. Stringent accountability is forwarded by critics of American higher education not only to know better "precisely what they are getting" (the assumption being that the public isn’t getting much for its investment), but also to contain escalating college costs and the price passed on to students, their families and the American taxpayer.

Extravagant spending once revealed, so goes the argument, will cause universities on the basis of public outcry to lower costs and pass less of the financial burden on to students, state legislatures and the federal government. All well and good in theory. But this causal connection has yet to be proven. This expectation assumes there is a viable business model in higher education that restrains costs, advances minimal tuition increases and continues to produce all of the components of an undergraduate educational experience to which American society has become accustomed -- and, in fact, demands. Such is not the case.

Current higher education business models are grounded in students’ and the public’s expectations of a comprehensive educational experience and the continual generation of new knowledge—both of which depend on rising revenues. There are, however, two existing business models that could be more widely introduced to appease those critics who perceive rising tuitions as arbitrary and a poor return on investment.

Nonprofit colleges and universities could adopt, for example, the business model of the rapidly proliferating for-profit universities. Colleges and universities could go totally online -- no buildings or accompanying campuses. Athletics would be eliminated as would student life. Gone would be those pesky sources of purported extravagance in American higher education.

There would also be no expectation of original research by faculty or students -- ironically the essential source of content for the for-profits to use in instruction. The course of study would be narrowed to include only those subjects that are more applied than those in a liberal arts curriculum and match more closely specific occupational needs -- business, nursing, social work, health technology, information technology, and so on. The curriculum would eliminate those courses without immediate applicability to the workforce -- English literature, poetry, art and art history, music, dance and theater. There would be no need to engage in "silly" research that deviates from what "someone" has determined a priori as essential topics of inquiry for a productive life. There would be no reason to invest in costly scientific equipment or the laboratories in which to house it.

Numerous for-profit universities have taken these steps. This model is most appealing to busy adults who are both working and trying to advance themselves through education in the most convenient way possible. It fulfills an important "in-time" professional need. For-profits compete with other for-profits and non-profits solely on the competitive basis of tuition and still accomplish their mission fully. Their business model works because they forgo all the "extras" delineated above that non-profits must support through a combination of tuition, public support, private fundraising and cost efficiencies.

But can American higher education -- indeed, can America as an enterprising, entrepreneurial nation -- afford to have all its colleges and universities so defined? Is the for-profit business model more widely acceptable to the American public -- especially for the undergraduate education of its 18-21 year olds? Wouldn’t some valuable defining elements of a distinctively American higher education -- a global market asset -- be lost in this brutal confrontation between cost and accountability?

Would we as a nation accept no college sports? Would we accept the total absence of our effort, albeit sometimes frustrating (and understandably highly inefficient) to advance students in the practice of citizenship within a 24/7 residential community? Would we accept the total absence of student life -- fraternities and sororities, club life and other extracurricular activities? Would our "consumer-students" accept residence halls, student centers and science complexes that were lacking in contemporary amenities and instrumentation?

Would we as a nation accept a curriculum that offered only those courses that translated directly to current workforce needs and neglected the arts and humanities -- defiantly unaccountable courses of study? Would we accept a college or university that restricted its faculty from engaging in research, thereby keeping them one step removed from what they teach in the classroom?

I think not. To do so would completely undermine the global market distinction that has come to define American higher education. It is no coincidence that countries such as Germany and Britain are currently seeking ways to "Americanize" their universities. As central governments cut their considerable subsidies, they are finding it necessary to increase tuition -- and along with it, the types of "amenities" that 21st century students demand. They are coming to rapidly understand that the American college experience in its totality creates an emotional identity among the student body, an identity that translates into a lifelong sense of ownership and a willingness to "give back" to their alma mater. This is an extremely powerful source of support for American higher education and it is necessary component of our business model. Why would we jeopardize this?

If higher education institutions wanted to contain escalating costs and price, they could also look to a second business model that would, in essence, put a "cap" on new knowledge. When American universities were first founded, the course of study was an unchanging corpus of knowledge that was judged finite and comprehensible in its totality. This position was inherited from our European predecessors and practiced there for centuries. In the words of Anthony T. Kronman in his recent book, Education’s End, "The classicist view of antiquity was essentially static. It paid little or no attention to its historical development ….[M]eaning and value of that world …[ resided] … in a set of timeless forms, transparent to the intellect and permanently available as standards of judgment…." Indeed, such a static view of knowledge and its the accompanying "business model" kept cost -- and tuition -- down by ignoring that pesky cost driver, new knowledge.

Some of America’s colonial colleges did manage to survive on tuition alone. After the American Revolution, however, the likes of Dr. Benjamin Rush and Thomas Jefferson introduced "new" knowledge into the curriculum -- contemporary foreign languages and the natural sciences -- and with that, the demand for constantly evolving discovery of knowledge in all fields as a defining characteristic of excellence and distinction in American higher education. This demand only accelerated as the connection between new knowledge and economic competitiveness became increasingly apparent. As the value of exploration and discovery rose, the cost of higher education increased proportionately. And this defining characteristic of an American higher education became even more pronounced with the founding of research universities such as Johns Hopkins and Stanford after the Civil War.

New knowledge -- or "progress" -- costs money, especially in an economy that is driven largely by technology and science. New knowledge, moreover, does not develop in a constricted environment, but rather in one that values wide intellectual exploration and does not a priori assume clarity about what remains to be discovered and learned. Academic effort that produces new knowledge is conducted in the context of limitless parameters and, thus, seeming inefficiency.

Excellence in American higher education rests squarely on the unending and inestimable pursuit of new knowledge. Our graduates’ creativity, flexibility and spirit of innovation are widely acknowledged as the wellspring of our nation’s global competitive advantage. Mediocrity -- defined as killing the pursuit of new knowledge -- is a far cheaper path for American higher education to pursue. But is this a viable alternative? If accountability pushes us to impose, in essence, a "cap" on new knowledge, we could well forfeit American higher education’s historic global advantage and our nation’s competitive edge.

Accountability -- and its twin, transparency -- can, and should, play a major role in this public dialogue. Holding higher education institutions to a high standard of accountability and demanding transparency can, and should, reveal how these enterprises expend their funding and why they are a sound investment. Rigorous accountability may result in some cost efficiencies. But I would argue that these savings will be minimal in the larger scheme of things. Higher education costs will only be seriously curtailed if we adopt radically different business models, such as the two suggested above.

If I am correct that Americans would not accept these two extreme, but proven, methods of containing college cost and price -- the trade-off is too steep -- we must return to the premise that fiscal accountability will somehow accomplish the task. But accountability in and of itself does not restrain cost. Indeed, there exists no business model that can adequately contain cost and price and still accommodate the public’s ever-increasing demand for athletics, residential and recreational facilities, a wide range of extra- and co-curricular activities for students, the emotional bond between student and institution, and the relentless pursuit of new knowledge.

We must, in sum, engage in the discussion about heightened accountability for higher education with extreme caution. Accountability certainly has its place. But if pervasive quantitative accountability reduces the vibrancy and expanse of the curriculum, inhibits the pursuit of new knowledge, and limits access to the arts, humanities, and student life activities that advance citizenship, then we as a nation and as a people will be profoundly diminished.

William G. Durden is president of Dickinson College.

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Comments on On College Costs, Be Careful What You Wish For

  • Different sectors of academia?
  • Posted by Roger on December 10, 2007 at 7:15am EST
  • This was an excellent piece - thank you.

    I wonder though if the analysis would have been any different if the author had distinguished among the various sectors of American higher education. So, various European countries are moving closer to the model we have for elite/selective universities, and perhaps for many of the reasons outlined in the piece these are not threatened. But an altogether different future might be predicted for our comprehensive state teaching universities, for example, or community colleges? An important follow-up piece might take the same analysis forward to see what conclusions can be reached using the very segmentation that already exists in the US higher education marketplace today.

  • Posted by Peggy Blumenthal , Executive Vice President at Institute of International Education on December 10, 2007 at 8:15am EST
  • As noted by the author, the uniquely American style of education continues to attract over half a million international students to study in America. According to IIE's Open Doors, their presence on U.S. campuses generates about $14.5 billion annually for the host institutions and local communities. Of course, they also contribute substantially to the academic dialog and creation of new knowledge. But purely on economic grounds, we would be wise to perserve those unique qualities in U.S. education that make our "brand" of education so attractive around the globe.

  • Do facts get in the way?
  • Posted by Russ on December 10, 2007 at 8:20am EST
  • After 63 years of public tax support (1945 to present) -- why isn't higher education (HE) self-funded?

    That is, if HE really produces the results claimed (e.g., smart, hard-working and involved workforce) -- wouldn't that workforce voluntarily support HE?

    Or is it because, in reality, there is little intrinsic motivation for traditional HE?

    That those interested in "great books," math, science or whatever, motivate themselves to learn? Not because it will be on the final exam?

    That college dropouts like Steve Jobs, Paul Allen, Bill Gates, Bruce Springsteen, Carlos Santana, the late Jerry Garcia, Sir Richard Branson, and many others somehow managed to become successful? That only those really interested in today's HE -- e.g., engineers, MDs, lawyers, MBAs -- do much of the donating to HE?

    For that matter -- why have costs for education, health care, and other social services risen faster than the average rate of inflation? That issue is rarely addressed, much to the great ire of students, parents, and taxpayers.

    As for the European colleges -- could their changes be due the aforementioned inflation? Is that why France turned to Mr. Sarkozy?

    And what does Europe have to do with the U.S.? Isn't there far less class mobility in Europe? Was Richard Branson merely lucky that he won the economic-class "gene pool" because his grandfather had been a judge?

    What does Europe have to do with the narrowing economic gap between U.S.college graduates and U.S. non-college graduates?

  • College Costs -- What You Wish For
  • Posted by John Thelin , Professor at University of Kentucky on December 10, 2007 at 10:00am EST
  • "Student consumerism" in American higher education(both by students and their parents) is schizoid. Most recent press accounts emphasis the character of discerning parents, legislators who demand wise, frugal spending. In fact, more often than not, the other strong side of the "consumerism" impulse is to expect and demand more services from the campus which drive up costs. Add to that is the expectation of subsidies to even prosperous families in the demand to keep tuition increases low. Percentage increases in the public higher education sector tend to be misleading since the price base usually is artificially low. If parents, students and legislators are truly concerned about accountability, where is their concern about, e.g., mandatory student athletic fees which range from $100 to $1000 per student per year?

  • JUST THE BEGINNING
  • Posted by Kathy , Parent on December 10, 2007 at 11:10am EST
  • I appreciate the argument that this college president makes, however, I don't agree with him. To discuss college costs as this "all or nothing" proposition is unrealistic and unhelpful to the ongoing debate.

    The bottom line is that college costs are spiraling out of control, and schools need to pay attention to the taxpayers and parents that are tired of footing these skyrocketing bills. It is the number one topic on the minds of parents of college age or soon-to-be college age students.

    I don't believe that anyone is saying they want to destroy the colleges we have now. People are just saying that the costs need to be curtailed and accounted for. This is good business, and in my opinion, exactly what is needed. How many of these schools can honestly say that they can't "tighten" their belts to save taxpayers and college parents money? If they don't do this, then WHERE is this trend headed ...to what
    $60-thousand, $70-thousand dollars a year for a private college education?

    Responsiblility and accountability are what's desperately needed as well as fair and reasonable debate about the issue. The American public deserves to know exactly what it's getting for the 40-50-thousand dollars that parents are currently spending for their sons and daughters to attend private colleges. I think what you're seeing (based on the parents I know) is JUST THE BEGINNING!
    Thanks for listening.

  • Real Accountability
  • Posted by Glen S. McGhee , Dir., at Florida Higher Education Accountability Project on December 10, 2007 at 11:15am EST
  • Pres. Durden misinterprets the call for accountability and transparency in higher education, which, although lately intensified by out-of-control tuition increases, revolves around the greater need for a HE quality control system that works.

    Currently, the quality control system in HE has been best characterized as mere "back-slapping, log rolling and hand-shaking." This is inevitable any time you put the foxes in charge of guarding the henhouse.

    With this kind of self-regulation, why do we wonder that colleges go on spending sprees with other peoples' money?

    As long as the American Dream continues to be identified with HE accessibility and the earning of advanced degrees, the surge in educational expansion and rampant credential inflation will go on. With the kind of inelastic demand that this creates for the educational product, institutions are left without incentives to contain their costs. Without incentives, nothing changes.

    Pres. Durden almost recognizes this in his discussion of the proliferation of on-line, for-profit HE institutions, but he doesn't want to see the underlying credentialism -- which, by the way, erodes the educational experience from the inside out: It stokes the fires of grade inflation, withering the desire for learning within.

    We have all seen it in the classroom: listless students, obsessed with grades.

    The only thing world class about this picture is the sterling reputation of a handful of elite schools. And even now, with economic growth occurring globally, tarnish is appearing on the chosen few.

    In the movie *Accepted* Dean Lewis Black explains the purpose of college in 50 seconds:
    http://www.youtube.com/watch?v=LAj2c4-VkBE

    If the taxpayers knew what they were actually getting as opposed to what they thought they was paying for, the repercussions would reshape American HE.

    By limiting higher education accountability to *fiscal accountability*, Pres. Durden does those working for accreditation reform a real disservice.

  • Who Wants to Pay for What?
  • Posted by Don Langenberg , Chancellor Emeritus at University System of Maryland on December 10, 2007 at 12:30pm EST
  • I applaud President Durden's essay and would add just one additional element.

    Early in the nineteenth century there emerged the then-radical idea that the functions of a university should include not only the preservation and transmission of existing knowledge, but the discovery of new knowledge. That inspired the invention of the research university by the Prussian education minister, Wilhelm von Humboldt, and the foundation of the first such institution in Berlin. Later in that century the concept spread elsewhere, including the United States. Today it is accepted dogma in most colleges and universities, not only those "research" institutions which emphasize it.

    Many accountability fanatics do not understand that research and scholarship are among the fundamental cost factors in traditional universities, and that those costs are not fully financed by foundations and research grants. One sometimes hears from those obsessed with simplistic structures that research and scholarship should be conducted only in institutes separate from universities, so that universities can focus on the costs of teaching the young. That solution of course would eliminate the creative synergies between teaching and research and essentially destroy the universities that are our nation's intellectual leaders.

    Durden makes the good point that the academic free market is already providing creative solutions to some of the concerns of our critics. For example, career-oriented for-profit institutions are rapidly expanding into one part of a growing higher education market. We are experiencing an enrichment of education opportunities not unlike the growth of dining opportunities engendered by the success of McDonald's. But I very much doubt that the efforts of those searching for ways to get something great for next to nothing will totally transform all of American higher education any time soon. The market simply won't allow it.

  • Posted by Marky Marc on December 10, 2007 at 1:00pm EST
  • This editorial may prove to be some "famous last words" for President Durden. Although he is correct that student demand for high-priced colleges is at an all-time high, that does not necessarily mean that the high prices are justified (especially since most colleges are supposed to be non-profit). It also does not mean that this consumer demand will stay constant forever. In fact, the tide seems to be turning. In the next few years, as college consumers wake up to the poor value that colleges currently provide, President Durden may regret not using his position to brainstorm positive changes for the college system, rather than simply advocating to maintain the status quo.