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Discounting Our Way to Affordability?

February 5, 2008

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American higher education is running on a financial model that is broken. There is little correlation between cost and tuition charged, and both are escalating rapidly.

What this country needs goes well beyond a few very wealthy institutions (see Harvard and Yale) increasing their discounts -- subsidizing their own high costs by eliminating their students’ loans and replacing them with grants. This is just tweaking around the edges and disguises the fact that their tuition and operational costs continue to rise. The roots of the problem for the nation and its many students are left unattended.

We must, as a nation, call for a major rethinking of higher education finance. All colleges and universities should drive this national discussion rather than allow the wealthiest few to continue using a Band-Aid approach -- through increased subsidies from huge endowment earnings -- as the answer to a bigger problem.

Rising costs and tuition in American colleges cannot be addressed without also examining the rising demands being placed on our institutions. American universities are expected to do many things besides deliver classroom instruction, including offering residential life in buildings with the latest technology, producing new knowledge through research and supporting athletics on a major scale. All these correctly belong in American higher education, and all are subject to increasing demands from the public and from the academy itself.

Some might call for cost reductions through cutting expenses, a reasonable approach if cost equated to price in American higher education. It does not, however, and many colleges already operate efficiently compared with other social organizations. Many are already cutting expenses in operations through energy savings and consortium-related shared services efficiencies. Usually, any savings are quickly consumed by other worthwhile demands such as more financial aid, building maintenance, new programs, research support, technology and benefits.

At most universities, the price charged to students is lower than the institutions’ costs in providing that education. At public institutions the difference is mainly covered by state subsidies; at private colleges gifts and endowments make up much of the difference. As an example, Dickinson’s tuition covers 77 percent of educational and general expenditures. If costs are marginally decreased, they typically are still in excess of the price charged. As a result, price does not automatically decrease in relation to cost savings.

To begin to equate cost and price would require a complete rethinking of what is necessary for an excellent undergraduate education in the U.S. Our model demands competition and the constant addition of new programs. Cost and tuition continue to escalate because of what is demanded by the public and higher education itself. Unlike a traditional business model, where competition lowers prices through factors such as economies of scale, in higher education, competition actually increases cost because new programs and buildings, fueled by a desire to provide “the best,” are expensive.

If we want to establish a correlation between cost savings and decreased tuition, and if we want to advance affordability, we must radically shift some longstanding expectations. Are universities willing, for example, to reduce their emphasis on faculty research, athletics, student-life services, the quality of physical campuses, smaller classes, study-abroad options and technology? Are there other strategies, such as programmatic cooperation among several institutions, to reduce costs? Or, will higher education reaffirm the point that there is a cost to providing a high quality, distinctively American college education?

It was discouraging these past few weeks to see several extremely wealthy institutions behave as though replacing student loans with grants will address college affordability. The vast majority of colleges, lacking massive endowments, would have to increase tuition for most students in order to put money back into the institution to fund tuition discounts for a segment of their student body. If tuition rises, access becomes an issue for lower income students. Somewhere, somehow, someone has to pay for someone else to get a free or heavily discounted education.

Equally distressing is the notion, put forward by some members of Congress and other commentators, that forcing institutions to spend certain percentages of their endowments will bring about affordability. Granted, replacing loans with grants lowers the ultimate price -- years after graduation -- that individuals will pay. But it does nothing to address affordability now, since loan or grant, the money buys the same education today. While we applaud Congressional attempts at addressing the price issue, trying to create affordability by dictating endowment spending rates can result in increased institutional spending to cover additional discretionary costs, doing nothing to contain costs.

Although this is, in our view, a major issue in higher education finance, the public needs to understand the context. According to the latest data from the U.S. Government Accountability Office, nearly half of all undergraduate students attend institutions where the average annual in-state tuition and fees is less than $2,550, and three out of five students attend institutions where the average annual in-state tuition and fees is less than $4,750. And while those of us at highly selective, well endowed, private colleges think our world is higher education, only three out of every 100 students attend institutions where the average annual tuition and fees exceed $25,000.

Nevertheless, if we are to truly address affordability in a most visible sector, we must address it in all of higher education -- public and private institutions -- and not allow a select few to set an agenda that excludes the majority. If we are to get to the root of the issues of cost, we must be able to talk to one another to do so.

Right now, that discussion cannot be attempted. The antitrust laws enforced in the early 1990s, in response to financial aid meetings among colleges that had an “overlap” in the students they recruit, had the unfortunate consequence of severely limiting discussion among colleges and universities about cost, at great detriment to the public. We call for Congress to revisit and exempt higher education, as it has with major league sports, to permit such conversation for the benefit of the public -- not to reintroduce the old practice of comparing individual student financial aid awards. We can't tackle the problem together if we can’t talk.

Some leaders of major institutions are speaking out. In his January 23 USA Today opinion piece, the chancellor of the University of California at Berkeley called for a rethinking of the business model for financing public higher education in the United States, and proposed a public-private partnership to create endowments that would ensure access for all students, regardless of family income, to attend public universities.

Would it not be beneficial to the nation if other colleges and universities, public and private, could join Berkeley’s chancellor in detailed, candid discussion to confront cost issues and replace a broken business model? This challenge lies before the country and we must take all those steps legally, philosophically and pragmatically to make it happen.

Higher education cannot discount its way to affordability. If we try to do so, we are likely to go the route of the airline industry … discounts … deep discounts … deeper discounts … then belly up.

William G. Durden is president and Robert J. Massa is vice president for enrollment and college relations at Dickinson College.

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Comments on Discounting Our Way to Affordability?

  • Trust funds for everyone?
  • Posted by L.L. on February 5, 2008 at 5:55am EST
  • " .. Would it not be beneficial to the nation .."

    Empirical research has shown that every bureaucracy relentlessly seeks to survive. If Brookings and AEI advocated permanent funding for the ideas industry, what would the public reaction be?

    There is no real-world evidence that such funding actions would improve the USA's global standing. European higher-ed is moving toward the U.S. model. The Asian model of higher-ed, with its high-stakes testing, has not been able to reproduce U.S. levels of innovation and productivity.

    U.S. higher-ed would do better to look at itself first, before asking for permanent trust-funding.

  • Posted by Regretfully on February 5, 2008 at 11:20am EST
  • Not mentioned by Durden is the issue of what we are getting for the money. What serious evidence is he prepared to offer demonstrating that students are learning what is promised in college catalogues for the high costs being charged? And is it really the case that higher education should be paying for so much for the athletics system as he notes early in his essay?

    No mention is made here about cost versus value. What Durden and his fellow presidents seem not to understand is that more and more Americans are beginning to realize that the educational promises made by higher education are false, made increasingly hollow by lowered demands placed on students, precious little high quality teaching, and a catering to the materialistic trappings of quality--pretty residence halls, fast-food student centers, artificial playing fields,....

    With the average college student spending 11-13 hours per seven day week on college homework and getting Bs or better for grades, one has to wonder what is taking place on campuses and whether or not the value is worth the price. Nowhere in this essay is there a level of introspection that warrants attention to the complaint.

  • Bridgint the tuition gap - NOW!
  • Posted by Josh Grinstead , Director of Business Development at TFC Credit Corporation on February 5, 2008 at 3:05pm EST
  • One thing all schools, school systems, and education corporations should definitely not do is wait for government intervention or help from institutional banking. Government action will be far too slow to affect the short term, and the market is far too shaky for commercial banking to offer loans to sub-prime candidates—now and for the foreseeable future. Schools large and small are summoned to fill the void previously covered by private lending. But that’s no small hole.

    The good news is there are ways to mitigate these challenges: endowments, school-based scholarships, employee reimbursement plans, direct-to-employer partnerships, extended payment plans (EPP), fellowships, work-study programs, school-employee scholarship funds, articulation agreements, the use of financial services partners, alumni contributions, and other creative solutions will all come into play. But it comes down to smart alternative student financial planning.

    Education corporations and individual schools are encouraged to reach out to alternative financing service companies with a proven expertise in their field, and reexamine their approaches to lending, payment plans, tuition, spending, and recourse loans.

    Options that will most likely play into student financing in the short-term are the use of third-party accounts receivable servicing to cost-effectively keep receivables high; the employment of extended payment plans on a more widespread basis to manage the tuition gap; and the use of recourse loans (for private institutions these are used as a cash flow tool and to maintain a good cash position; and for public education corporations these are used to maintain solid quick ratio and current ratios to keep stock prices peaked).

    Recourse loans, and the ability to select which students are good candidates for such plans, will be invaluable in times of capital investment and situations where spending is needed for marketing campaigns. Schools will have more control over which students can be approved and much greater control over their fiscal fortunes by properly implementing such options. There is some risk, but there are also best practices and actions that can minimize this risk and turn recourse loans into a viable part of student planning, growth, and fiscal solvency.

    In our 38 years of experience at TFC, we have partnered with schools and watched them grow exponentially through these programs. We encourage schools public and private to partner up with an experienced financing company. This way, you won't lose it in the short-term or long-term. IN fact, you should find yourself well ahead of your competitors.

  • Yes, It's Broken
  • Posted by Jean on February 5, 2008 at 3:10pm EST
  • I couldn't agree more with Durden that the current financial model is broken, particularly at the non-Ivy but top-tier small, liberal arts colleges that don't have billion-dollar endowments. Discounting is a scam. Colleges quote a tuition -- then discount it as they see fit. Who knows the true cost? Those who don't qualify for aid pay the sticker price to fund those who are discounted. And the sticker price keeps rising, with no accountability. This is driving out the middle-class and leaving these colleges only for those at the very top end and the low end. I applaud Durden for calling the issue, but I doubt if he'll get much cooperation. CFOs at these colleges appear totally vested in this approach.

  • competition hurts higher education ?
  • Posted by kevin dean , Academic Assessment Specailist at Empire State College on February 5, 2008 at 4:50pm EST
  • I agree with the premise of the article but was a little surprised to learn that competition hurts higher education. I would argue that innovation only comes with competition and it will bring lower costs eventually.