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Outside the Circle

What’s Wrong With Boasting About CLA Scores?

Like all good Ohio State University alumni (M.P.A. ‘95), I’ve been preparing to obsessively follow the highly-ranked Buckeyes football team from the pre-season all the way to the traditional blowout loss in the National Championship game on January 8th. But this year my loyalties are divided. I have a new favorite team: the aptly-named Mavericks of the University of Nebraska at Omaha, which recently had the temerity to issue a press release announcing that it may be doing a particularly good job of helping its students learn.

Oh, the controversy! By citing its unusually high scores on the Collegiate Learning Assessment, UNO was either giving in to satanic temptation or paving the way for totalitarian dictatorship, depending on who you asked. “Shame,” said one anonymous commenter here at Inside Higher Ed. “Lies,” said another. “Gamesmanship,” said an official at the State University of New York at Binghamton, lamenting that his faculty’s hard work in developing local assessments would be undone.

Well, that’s easy for him to say. Binghamton is a flagship university in the SUNY system. It can pick and choose from among the best students across New York State and nationwide, most of whom come from relatively well-off backgrounds and enroll full time, living on-campus or nearby. Binghamton’s median SAT scores are high, funding levels generous, and scholarly reputation strong, leading U.S. News & World Report to rank it as the 37th best public university in America — sorry, 34th best, up three from last year, which Binghamton proudly announced on August 22nd. In a press release.

Apparently, it’s perfectly OK to boast about your performance on a measure that’s highly correlated with, and partially based on, how well your students did on a standardized test they took when they were juniors in high school. But a test of how much they learned after enrolling? Gamesmanship!

More to the point, does Binghamton actually do an excellent job of educating its undergraduates, relative to its peers? I have no idea — and I spent four years there (B.A. ‘92). To know that, we’d need some kind of comparable measure of growth in the higher-order thinking skills all college students should acquire — something like CLA.

UNO, meanwhile, doesn’t have the advantages of the institutions that would like it to keep quiet. It was founded 100 years ago as a local university and didn’t become part of the state system until 1968. It admits 86 percent of students who apply, most of whom commute and receive financial aid. UNO’s 11,000 undergraduates tend to pick majors like law enforcement, marketing, and elementary education. For every dollar per student in state appropriations that goes to the state’s flagship campus, UNO gets less than 40 cents.

UNO is, in other words, the kind of college that most college students attend. That’s easy to forget, what with the media obsession over the admissions rat race and breathless coverage of internecine squabbling among faculty and administrators in the Ivy League. The issues that dominate mainstream media news coverage of higher education are simply alien to the experience of the vast majority of undergraduates, who attend community colleges or public universities like UNO, places so anonymous outside their local region that they include directions on how to get there — Southeast University of this or State University at that — in the name.

These are the students and institutions that were brought last into the higher education fold, when state university systems and community college systems took root in the 50s, 60s, and 70s. In many ways, their integration remains incomplete. They labor under financial arrangements that send the fewest resources to the colleges serving the neediest students. Worse, they’ve been slotted into the bottom rungs of a pre-established status hierarchy that is completely indifferent to matters of teaching and learning. Instead it’s all about wealth, fame, and exclusivity — the stuff measured by U.S. News.

The institutions standing atop the existing pecking order aren’t going to do anything to change this. Why would they? A fairer, more accurate understanding of institutional quality will only emerge when the UNOs of the world — the institutions that actually educate most college students — step forward and affirmatively support measures that the public can understand and use to compare one institution to another. Institutionally-developed assessments are fine — even vital — for self-study. But they won’t do as an external measure of quality. It’s simply not credible to say: “We’ve studied ourselves, and determined that we’re great.”

That’s why UNO decided to publicize its CLA results. Terry Hynes, senior vice chancellor for academic and student affairs, attributes the university’s success to an unusually deep and well-developed culture of assessment, along with a “can-do attitude” among the faculty. She acknowledges the CLA’s limitations, but notes that there are no “perfect instruments” to measure learning. “We get students from a broad range of backgrounds and levels of preparation,” she says, “but they’re all here to learn. It’s our job to take them from where they are when they arrive and help them become better.” Another UNO official emphasized that the university sees the CLA not as a substitute for institutionally developed assessments but as an extension of them. Because UNO faculty explicitly integrate critical thinking skills into their assessments, it made sense to pick an instrument designed to measure those abilities.

There’s no doubt that quantitative measures — whether the CLA or anything else — can only reveal so much, and are subject to measurement error that must be properly taken into account. But the potential benefits of such new means of comparison have been badly underestimated. Last year, I published a set of community college rankings based on a different measure of academic quality, the Community College Survey of Student Engagement. Then, too, people objected, saying that such comparisons were inappropriate. I recently received an e-mail from an official at one of the highly-ranked community colleges with a different perspective. With identifying information removed, the e-mail said:

“Our students now walk with their heads held higher. Our state university is just down the road and we have forever lived in their shadow. Before it had always been that if you couldn’t make it there, then you went here. But no more. We have our own sense of place and prestige now.”

Every college and university in the country, two-year or four-year, public or private, famous or not, should have the opportunity for that kind of recognition. They all deserve the chance to claim a sense of place, to be acknowledged and rewarded for excellence in achieving their institutional mission. For most colleges, that mission isn’t about building a new research center or attracting only the best and the brightest or putting a great football team on the field. It’s about teaching students and helping them make their way in a demanding world.

It is long past time that colleges had the chance to stand up and be recognized for being great at what they were meant to be —- and long past time others stopped condemning them for doing so.

Kevin Carey is the research and policy manager of Education Sector. He blogs about K–12 and higher education policy issues at The Quick and the Ed. An archive of his Outside the Circle columns may be found here.

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Comments

odds and ends

“Well, that’s easy for him to say. Binghamton is a flagship university in the SUNY system. It can pick and choose from among the best students across New York State and nationwide, most of whom come from relatively well-off backgrounds and enroll full time, living on-campus or nearby. Binghamton’s median SAT scores are high, funding levels generous, and scholarly reputation strong, leading U.S. News & World Report to rank it as the 37th best public university in America — sorry, 34th best, up three from last year, which Binghamton proudly announced on August 22nd. In a press release.”

Kevin, I am pretty sure you just made his case for him. I believe you just acknowledged that colleges, there students and missions are all different and that variety is something that has to be taken into account.

How then are CLA scores valid, if they can not be used in a standardized, objective way because they are measuring different conditions?

Observer, at 8:25 am EDT on September 4, 2008

CLA

Actually, the CLA does allow for comparisons of schools because it tells whether students perform better or worse than predicted (based on prior competencies). Schools where students perform better than predicted can be said to have “added value” to prior competencies. This does not mean that a very gifted student didn’t score better than one who is less prepared, but it does show that the schools where students do better than predicted are accomplishing something that schools accepting only strong students might not be doing. In this way, the CLA can be used as a measure of institutional effectiveness.

IHE Reader, at 9:25 am EDT on September 4, 2008

Here’s what’s wrong with the CLA:

It attempts to measure “critical thinking” in a way that is more sophisticated, to be sure, than other standardized tests, but is still far more simplistic than the critical thinking students need in the real world. In the real world, problems are ill-structured; information is incomplete or contradictory; choices come with unknown consequences; competing interests skew information with great skill; tacit values and assumptions influence thinking. Making sense of the mess of the real world — and arriving at the best possible decisions given available information — is what students must prepare for. It requires the ability to think in complex ways, a desire to seek available information, a critical eye for evaluating sources, an ability to look at problems from multiple perspectives, and a mind open to re-evaluating one’s position when new information becomes available. If you’re familiar with King and Kirchener’s work on Reflective Judgment, the goal is Level 7 thinking.

The CLA, by contrast, presents the student with six simply-crafted documents (not real documents from the real world) and asks them to pick out the flaws in reasoning carefully planted in the documents, like children searching for prizes in a sandbox. It is not messy or complex, because messy and complex problems are impossible to score on a mass basis.

What’s the problem with testing some basic, lower-level skills if the higher-level skills cannot be tested? The problem is that institutions with success stories, like UNO, will brag about their scores, and other institutions will want their students, alumni, boards, and legislatures to hold their heads high with pride also, and they’ll begin pouring resources into raising those scores on simplistic measures, leaving the hardest and most important work of the faculty — getting students to really think — high and dry.

It’s happening all over K-12 education. Don’t think it won’t happen in higher ed.

I’m not saying that quality assessments of higher-level skills cannot be done, just that it will require a whole lot more effort (and probably expense) than a standardized test.

Critic of CLA, at 10:10 am EDT on September 4, 2008

Bravo!

Bravo, Kevin! You’re right on target. I wonder if being in Warren Buffett’s home town has anything to do with UNO’s attitude toward assessment of value-added performance.

Don Langenberg, at 10:25 am EDT on September 4, 2008

To Critic of CLA

Critic of CLA, your critique is spot on. Where we part ways is where you throw the baby out with the bath water. It doesn’t follow that we must not use assessment tools because they are incomplete or imperfect. They will all be flawed because there is no “right answer” when it comes to critical thinking. But the onus is on higher education to demonstrate it is successful. We purport to teach critical thinking skills, but there is scant evidence that we do so successfully on a broad scale. If higher education doesn’t take on assessment itself, then it will be foisted upon us from the outside. Given my druthers, I’d prefer to put all pretense aside and just admit that higher education is a credentialing system that ensures a modicum of knowledge and ability among those who successfully make it through.

IHE Reader, at 11:05 am EDT on September 4, 2008

so what

The reason no one cares much about the CLA, and everyone cares about overall rankings, is that the latter shows the exchange value of the degree credential in the competition for admission to a good grad school.

As credential inflation continues to eat away at degree gains, and hyper-competition for advanced degrees crowds out the interest in added-value metrics, CLA looks more and more like a poor-man’s publicity stunt.

Hold your head high all you want, but unless employers and prestigious law schools notice, it doesn’t mean anything.

Glen S. McGhee, Dir., at Florida Higher Education Accountability Project, at 11:05 am EDT on September 4, 2008

CLA problems

This article does not indicate how the CLA has been administered at UNO -which is a shame, as it’s been poorly used at some schools. The CLA is designed to be given to the same students at the start and end of their college careers, thus measuring what they have learned. But lots of schools have found that too cumbersome and have instead given it to new students and seniors in the same year, and then contrasted those two sets of data, as if they in anyway measured what students have learned. That’s a terrible methodology as it just gets snapshots of what two groups of students know, rather than measuring what a group has learned over time. CLA is also cumbersome because as it’s not tied to any course assessment, students must have some inducement to take it — usually a payment of money for seniors — and that is a disincentive for schools to use it properly. A shame that Kevin doesn’t reveal whether UNO used it correctly or not.

Mark, at 11:20 am EDT on September 4, 2008

Damning with faint praise

So Nebraska-Omaha is at least better than the institutions that brag about U.S. News rankings? I suppose that would comfort me if I thought that UNO’s bragging would help the institution (as opposed to helping the salaries of the institution’s current leadership) or had any intellectually-defensible basis. As Cliff Adelman has stated many times before, students don’t major in “critical thinking.” Or maybe, if they did, they’d need it modeled by an institutional leadership who didn’t take a fairly meaningless statistic as a measure of institutional worth. Of all the items in the VSA’s College Portrait, the CLA is the LEAST meaningful, as Kevin Carey should well know.

Sherman Dorn, Professor at University of South Florida, at 11:50 am EDT on September 4, 2008

“Critic of CLA, your critique is spot on. Where we part ways is where you throw the baby out with the bath water. It doesn’t follow that we must not use assessment tools because they are incomplete or imperfect.”

I agree that most of CLA Critic’s comments are correct, and I also agree that it IS a good idea to use assessment tools.

But CLA Critic still has a good point, in that the tools must be used correctly. And an example of an incorrect use would be, as described in CLA Critic’s original posting, schools boasting about their high CLA gain scores, leading to other schools taking steps to raise their own scores so they can start boasting, and the competition is on.

Which would be fine if they schools were competing to educate students betters. But higher CLA gain scores do not equate to better education. But once schools started getting ranked by CLA scores, that crucial subtlety would be lost, and the arms race would be on, with schools teaching to the test.

Stop the arms race now. Use CLA (and NSSE) results responsibly, for internal improvement rather than for external public relations.

Would you choose a high school based on how well its students do in driver’s ed and in road tests to get their driving license? Those drivers’ tests are even better than CLA at measuring what they are trying to measure — but it’d be a dumb way to rank high schools or to choose high schools.

mkt, at 9:05 pm EDT on September 4, 2008

Then what else?

I agree that a collegiate-level NCLB-feeling test is not the answer. But I’d rather that schools copied ~the idea~ of what UNO is trying (i.e. achievement) than to trumpet increased enrollments and other soft/silly ways capturing the “market share” of potential students. I got on my alma mater, Mizzou, for this in a recent weblog post.

Should colleges brag about art productions, student publications, senior projects (experiments or poetry), or other products of the intellect? I hope no one here would suggest that “jobs obtained” should be the sole criteria of a school’s success. Are we trying to sell our ability to create intellectuals or brain power—-or both? — TL

Tim Lacy, at 10:35 am EDT on September 5, 2008

When I was teaching at Truman State University in Kirksville, Missouri (1987-1996), it was during that decade the school gained its regional and national reputation for “value-added” liberal arts education and was touted far and wide for its gains in student learning. Conversely, it was also discredited at the time with the same reasoning of those detractors who dismiss the CLA and UNO’s #1 ranking.

No one assessment is perfect, and no one measurement should be used to peg the totality of any school’s “value-added” gains.

Those institutions who would chase after prestige to be selected “Best” in the US News and World Report rankings (and you know who you are)are the same ones who will sniff hypocritically at schools who earn distinction in another “contest.”

Once when Truman State had been featured in the national media for its assessment model and value-added gains in learning, the President of Notre Dame at that time sarcastically criticized Truman’s recognition by saying, “At Notre Dame, we don’t need to test our students to know if they are learning. We know.” Oh, really.

David Cicotello, Director, New Student Enrollment Services at University of Nebraska-Omaha, at 4:00 pm EDT on September 6, 2008

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