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News, Views and Careers for All of Higher Education

‘Call Me Phil’

I’m Phil Dolly, Ed. D.

Recently resigned, or deposed, community college president.

Yesterday I was the CEO at North East Central Community College here in Folsom County, West Dakota. Today, I’m contemplating my own crisis in leadership. Following a faculty vote of no confidence, and caving in to growing board pressure, I packed it in this morning. No one was surprised, really, including me. But more about that later.

This evening I am sitting here at the bar nursing a weak gin and tonic, assessing the landscape of my shattered career. This place is nothing fancy, that’s for sure. I don’t know when it saw fresh air last. Located in Payson, West Dakota, this bar and grill has been owned by the same guy, I.M. Contento, for nearly a decade. I’m a little bit out of my element — but I’m comforted by the visual relics of my own blue collar past — seed company calendars, jars of pickled pigs feet, softball trophies, and the effervescent aroma of bacon, beer, and cheese. Many of the locals know me and enjoy seeing me stop in for an occasional drink. I probably get in here once a month. Maybe more.

I’m not sure what happened. Enrollments didn’t increase, but they didn’t decline much, either. We opened up more centers. I had bandwidth upgraded. I was in Rotary. I brought in some of my former graduate school colleagues from University of T-cough- at cough-in to help invigorate the executive staff and to help bring this district into the 21st century in terms of management. I wanted diversity on the management team. I made all of the directors deans and all of the deans became associate VPs. Only one of the new VP’s had emotional problems, but no damage was done. He checked into rehab. Our quality initiatives must have moved the college forward. We redid offices, put in new floors and windows, and really spruced the place up, too. We won several national awards.

I remember there was some grousing when I had the president’s salary increased to 185K, but the board agreed we needed to be competitive in future presidential searches.

I guess the future arrived more quickly than I anticipated.

The hazy blue smoke in this bar settles at about stool seat level. I wish I.M. Contento would do something about that. Why doesn’t he install some fans or air purifiers or something? I should say something before I have another asthma attack. The country music just drones on and on. All those sad songs about lying, drinking, and needing to be somewhere else. How do these people stand it?

The lights around the mirrors seem so harsh. I barely recognize my own face in the mirror — the burdens of ileadership, I guess. All those retreats, keynote speeches, conferences, dinners, trips to Europe — just so much , so much over the years.

The governing board said I spent too much time out of state. They said I belonged to too many national organizations and attended too many conferences. They just don’t understand the difficult and complicated nature of being a community college president. Networking means survival and prosperity for the institution and for me. They don’t understand that the community is much bigger now. We can serve China! GI’s! Nebraska! Technology has empowered us to do so much more than teach welding, massage therapy, and fertilizer applications. We ought to do more than just serve the needs of our county taxpayers! We can have the reputation of being a global higher education leader! Oh, I guess it’s no longer we.

I remember hearing that Contento worked at a community college out west somewhere before he moved here and bought this place. I heard he was a dean or a director or something. Somebody said he has a doctorate. I did hear him, once, muttering something about the “illusion” community colleges project. Who knows what that is supposed to mean?

He must be out of touch with community colleges. Maybe he was a custodian or a purchasing agent or an athletic director.

I wonder if anybody ever talked to him about teaching for us as an adjunct.

I guess it’s not us anymore.

Well, the faculty senate sent me a letter asking why my own kids didn’t attend our college. I tried to explain, directly and honestly, that my wife and I had always dreamed of sending them to Nebraska State. We wanted them to have a university experience, you know, nothing wrong with that. Our kids really didn’t need the community college, you know.

I wonder how many of the patrons here at the “Noseguard Pub” take classes at NECCC? This second drink is really watered down. I wonder if we — oops — they — should work up a transfer curriculum in Bartending? Could we articulate that with NEWDU? Is that part of the guaranteed transfer curriculum? Would bartending fit into the MYJAK or the LOWJAK pathway? Or should it be in an AAS program? I know some of the NECCCT (er, that’s NECCC now) faculty thinks we should focus on AAS degrees. Hah. What do they know? We’re higher education leaders. We ought to be offering BA degrees. We? I mean they, of course. I’m done. But my future is wide open.

There must be a hundred openings nation wide for community college presidents right now. How can that be? We have millions of professionals trained in leadership skills. Maybe this county is just too rough cut to understand what I was trying to do here.

Based on what I learned at several conferences, I recommended we take “Technical” out of our name and emphasize transfer education. I remember several of the local machine shops, meat cutters, massage therapists, hospitals, carpenters, clinics, and local businesses questioned that move — both the name change and the focus shift. But I was convinced we could become higher education leaders. Just convinced. Six out our 53 full time faculty have doctorates. One even has a Ph.D. They are all actively involved in committee work and have been through total quality training. Heck, I sent 22 of them to NISOD last year. That is Excellence! The nearest university, North Eastern West Dakota University, is over 50 miles away. They are snooty and elitist. We are the only postsecondary — I mean higher education — institution serving the county. And we serve the entire county pretty darn well when the ITV system is working!

I must have been mumbling out loud. Contento wandered over and jumped in. “That’s the problem, Dr Dolly” — “Call me Phil,” I interjected – “OK, uh, Phil, you have tried to make a postsecondary institution into a higher education institution. The town wants jobs, not philosophy. They send their kids off to NEWDU for that. And another thing — why do you recruit athletes from Uganda to run track? You’ve got South Korean tennis players! Why are the football players from Texas? Why is the woman’s basketball team from Window Rock Arizona? This is Western Dakota, for God’s sake. Let these kids who grew up here, whose folks live here, let these kids play.”

He really is out of touch. Some of those NECCC athletes just competed in the Olympics for their own nations! And one of ‘em medaled!

“You know, Dr. Phil (nomenclature he seemed comfortable with), I think many of the faculty at Payson High right here in town have better teaching credentials than your full time faculty. Stop all those leadership speeches! Who is it you think you are leading? Everybody at your college is a leader! Doesn’t anybody work? Have you ever asked yourself what the town thinks of NECCCT? Oops. I mean NECCC. Really asked?”

“And whenever I dial a phone number at NECCCT (oops, I mean NECCC), I get an answering machine. No one ever returns my calls. What kind of customer service is that? Are your people in meetings all day?”

Thank goodness, he’s wandered off to flirt with that curvy redhead at the end of the bar.

He evidently hadn’t heard I resigned — he still seems to think I’m the president. No matter. Contento is obviously out of touch with best practices of community college management, too.

Oh. The accreditation people were concerned 50 percent of our total enrollment comes from dual enrollment with high school kids (and the classes are taught at the high schools by high school teachers). How can that be considered double dipping? I am very comfortable with those partnerships. I told the board and the faculty such outreach was important to stakeholder satisfaction.

Uh oh. He is coming back. No — he sat down with a bottle of Scoresby’s. Good. Looks like he’s eating one of those bar pizzas — the kind that is always half burnt.

I understand Southern Canada Community College and Arctic Region Community College may soon have openings for CEO’s, but it is so tiresome dealing with those consulting firms…

The smoke in here is really getting bad. This third drink seems to be stronger, anyway. Now I’m eating some two day old popcorn. Is there anybody in here who isn’t smoking or wearing a tattoo? All those piercings! Please!!! And that music!

It’s a darn good thing I negotiated the parachute package back in ‘06 when they gave me a five year contract. But I’m not sure how Molly and I will live on 100 grand this next year.

I guess I’ll email those head hunters at findaprez.com tomorrow. Maybe I’ll try www.ccpresidentsrus.com. There must be a community college out there needing my leadership skills, my knowledge of management styles, my commitment to the learning college philosophy, my zest for policy governance, and my networking abilities. I really can bring a unique skills set to an institution.

I just hope they don’t ask me if I have any publications.

Ahh, one more drink won’t hurt.

Jeffrey Ross teaches at Central Arizona College.

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Comments

What a hoot! If only it weren’t so true ... the whole community college idea has gotten out of hand ...

And it has great dramatic structure, this piece. This is a keeper.

The only thing missing is any internal dialog regarding the Gestapo-pressure tactics used to keep underlings in line.Especially those pesky part-timers.

Maybe next time we will be treated to a peak into that mental world, eh, Ross?

sk, at 6:05 am EDT on September 12, 2008

I have to say — one of the keys to success is to know your market. Obviously, you didn’t and didn’t try to. You tried to make a remote community college into a world class insititution — when it was created to fulfill local needs. Job preparation is the sole role of a community college. The only people who think community colleges are excellent are the faculty of community colleges who suffer from an inferiority complex. I worked at a community college where the president used to say “we are the first two years of Harvard.” The sad thing is, the faculty believed him. Do the training of paraprofessionals and leave the “Education” to others. You attitude throughout the piece was condescending. Don’t you think that came through to your community? I do.

Dan Pellegine, VP Advancement, at 9:40 am EDT on September 12, 2008

I’m puzzled

Dan above makes a number of statements, and I’m not sure if they are a play on the article, or his real thoughts on the role of community colleges.

Right now, community colleges enroll something on the order of 40 percent of all students in higher ed/post sec, call it what you will. While I won’t pretend to be the first two years of Harvard, I will say that students are generally better off getting the first two years of their education, and by that I mean a BA, at many of the community colleges around the nation. Even the regional universities are relying on TAs and GAs to teach the first two years of many disciplines, the first year anyway. Heck, most of our area high schools have more experienced teachers than do the grad students teaching first and second year courses. Of course, the student might get lucky and get a long term part-timer as their teacher.

Attend a CC, get an experienced teacher who has actually earned a graduate degree (whether full or part-time, and increasingly a doctorate in their discipline), who wants to teach, and if the statistics in Washington state are similar to those across the nation, you’ll be more likely to earn a BA than if you start at a four-year school, for much less money.

So, yeah, I’ve seen those presidents in a few places I’ve been who think we have to serve the world, and I agree, serve the community. But that doesn’t mean “job training,” it means “educating” students for the world they want to live and work in, whether it’s a professional/technical degree for a particular job or Harvard, which, while hardly the norm, is something that happens regularly enough.

bradley bleck, instructor at Spokane Falls CC, at 10:55 am EDT on September 12, 2008

Facts not Fiction

Frankly, I’m a bit offended by the author’s reference to the Dakotas. His description of a smoke filled tavern with disgruntled barkeep suggests the continued preconceived notion of small town folks as an undereducated population. Being from North Dakota, I take pride in our state that consistently produces a higher percent of high school graduates and that per capita, has a higher percent of college degree holders than most states. When will the high brow academic types base their perceptions of the great northern states by a reference point other than that depicted in the movie, Fargo?

R. R., at 1:40 pm EDT on September 12, 2008

Community College Reformer?

I have read other of Dr. Ross’ articles on both this IHE website and in Community College Leader. I suspect he considers himself to be some sort of community college reformer—his articles, and even this fun little piece, address many issues related to community college culture that don’t seem to get much attention. Clearly, the insular nature of community college society, and their strange positioning between secondary and four year colleges, should invite a more formal study of their cultural structures than Ross is able to provide us. I suspect that Ross is hinting at class struggle. The reference to “blue collar” has Marx-Socialistic underpinnings.

C. W. Post, at 2:00 pm EDT on September 12, 2008

Pure Smiles:)

I was forwarded this very funny IHE view from a colleague and nearly spilled my coffee while LOL. I think this piece can be enjoyed on a literary level (fun with names and acronyms, character analysis, the oh-so-recognizable setting with bar smells and noises, the juxtaposition of the thwarted president and the happy (nee I am content) barkeeper—and even Ross’s somewhat feeble attempt at developing a story using the interior monologue device). But the real power in this little vignette, I think, is his total awareness of community college issues, mechanisms, and foibles. Community college presidents have seemed to appear in the news regularly as of late. I would say just a good entertaining tongue-in-cheek read for a Friday morning. Thanks to the author and IHE, I really needed a good chuckle.

Patrick, D. L., Adjunct English Faculty, at 3:45 pm EDT on September 12, 2008

I enjoyed your satirical prose. Your descriptive incidental college president mirrors too many CEOs I have known. Evidently you have spent a significant time on a college campus and witnessed, first hand, the all too often managerial discrepancies. Senior leaders on our campus are also challenged by the concerns your Dr. Phil character experienced. Fiction can often serve as an effective vehicle in communicating fact.

Barbara Espinoza, Administrative Assistant at Santa Fe, NM, at 6:50 pm EDT on September 12, 2008

Funny Phil

Reading Dolly was funny, factual and quite an insightful image of the community college presidency. You got the facts right Ross, innovative, forward thinking and alarmingly out of touch. CC’s needs to ban out of state athletic recruiting…. loved the over used acronyms

Bob Whitney, Recruitment/retention, at 8:35 pm EDT on September 12, 2008

Golly good

Gosh that was funny! Loved the character development:) I could almost taste that bar type pizza... wish Phil good luck in job search :)

Susan K, at 8:35 pm EDT on September 16, 2008

pressure on everyone

I get caught up in the politics of our president wanting all our students to pass and graduate while I want all our students who graduate to have an education. Dr. Ross makes me realize there is pressure at the “Top,” too. Still, do we want a national reputation for the greatest number of students passed and the most far-flung programs, or a reputation of greatest number of graduates who excel when they move on the university? A fabulous 2-year college with excellent schollarship seems better to me than a multi-year, multi-focus, multi-program school. And, I just have to ask, why is “community” a dirty word these day?

Laura, at 12:35 pm EST on December 22, 2008

Loved it

Well, Dr. Ross, this “Ross effort” was truly enlightening — and hilarious (and a little too close to home, by the way). Your wit is at its finest in this satire. I’m really astonished that one Dakota resident actually faulted you for your setting — missing the entire point of this very clever article that deals with real issues. You could’ve easily set the scene in a small Arizona town... say, Coolidge or Eloy, and I (as a resident) wouldn’t have been offended, recognizing the intent of the piece — though any satirist will tell you: go big or go home. But, hey, nobodoy “got” Jonathan Swift the first time around either.

Heather, English Professor at Central Arizona College, at 8:20 pm EST on January 1, 2009

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