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Another View of Bias

Each semester I confront the reality that I feel a certain distaste for a few of my students. I suppose it means that I am, in fact, a biased professor.

Around this time each year, when I am buried under mounds of freshman and sophomore-level essays, when I am burdened by the single most loathsome aspect of teaching — namely, grading — I begin to wonder whether or how often I’ve given marks that are either undeserved or unearned simply because I happened to like a particular student. Or even more insidiously, how often — if ever — I knocked a few points off here and there for the opposite reason. Guilty.

But have I ever done it willfully, consciously? And by what curious dynamic do I come to like or dislike students, anyway? Just how biased am I?

Contrary to what the David Horowitzes of the world think, my peccadilloes have nothing to do with traditional politics, since I am not the least interested in the ideologies of 18-year olds — assuming they have them. And I think it’s fair to say that most of my students would have to be mind readers to figure out my political leanings, which in fact I’m not always so sure of myself.

I am an English professor, and so my grading falls into that nebulous realm of the subjective. This is a mysterious place to many students; it is sometimes so to me. Yet we do maintain standards, and while I do my best to explain what those are, I often think that the occasional student suspects my objectivity. Indeed, such suspicions are apt. It’s very possible that a few of my students have received paper grades, for instance, based in part on some unknown quantity, such as my reading — or misreading — of an attitude, both positive or negative. Furthermore, I am certain that some of my own grades from college through graduate school were partially the result of how the professor felt about me as a person. I am told that for the most part I am a likable enough fellow, and I suppose my congeniality has seen me through a few tough classes. Conversely, at various times I have suffered from shyness and a lack of confidence, and I know that my reluctance to speak has been mistaken for recalcitrance in several seminar rooms.

Thinking back to my training in graduate school, I don’t recall our teaching seminar ever examining the human element. All of us went through the requisite diversity training, and as “agents of the state” (our trainer’s very words) we were highly sensitized. This was the early 1990s, after all, and I personally made sure that I never came within arm’s reach of any student. Yet our weekly teaching seminar tended to focus on nuts and bolts issues: how to run a discussion, how to come up with appropriate assignments, where to get copies made.

While therefore alerted to racism and sexism in the classroom — to name just two examples — I am quite sure no one ever said that I should develop a thick skin toward that student who smiles and nods during my lectures, who writes down everything I say, who comes to my office hours for extra help on papers. Why be wary of those who are doing everything right?

What if this same student comes up short? How much or how often should I reward strong effort and positive attitude? How far, if any, do I extend the proverbial “benefit of the doubt”? Half a letter grade? More? Less? What if that student is physically attractive? What if we happen to be fans of the same sports team? Like the same music? What if the student reminds me of myself?

I know from having spoken about this type of bias with a few close friends that I am not the only one who has felt a slight tug, who is tempted to fudge. I do my best to remain above it all, but I know that my impulse toward objectivity and the highest standards of professionalism has fallen short. I have no data to support this suspicion. It’s just, well, there’s something about being human.

As a sophomore, I learned from the young woman sitting next to me that our literature professor once changed her grade in a course she had taken with him previously. He did so, she happily informed me, because she cried when they met in his office. That’s it. She seemed proud of this accomplishment, and in fact she decided that he might make an easy mark. This explained her presence in his class again. In our professor’s defense, he appeared professional in every sense, old school: He wore ties, referred to us as “Mr.” and “Ms.,” and, to be sure, his classroom manner suggested an all-around intimidating personage. He once cursed us for not having completed a reading assignment. And yet in this instance — and probably others — he was apparently moved. Though by what?

The fact that she was an attractive undergrad in tears? Did a small voice, cleverly planted, tell him that maybe he had been a little too harsh? I wonder whether he would have changed her grade, for instance, if she had been male. If she had been an athlete. If she had acne or was overweight. Would he have done it if she were black?

As a novice graduate assistant, my first experience with a student who asked me to reconsider her final grade was mostly unpleasant. Her C+ in freshman composition would keep her out of nursing school, she told me. There were tears. It was going to be my fault that her future was ruined. I was unmoved. Like most beginning teachers, I overvalued my power. Here are the numbers; see for yourself. They don’t add up to a B-. Nothing to be done. More tears and yelling. That was that.

I might rethink that grade today, 15 years later. If she seemed generally interested in the class, participated, made an effort, she could be a candidate for that benefit of the doubt. Or maybe not. Things get slippery, and other than the fiction of complete objectivity, there is no relevant guide (that I am aware of) save for the numbers themselves and my overall view of how the student did in class. But these numbers are terribly unreliable, because they ultimately come from me, from my fallible judgment, a judgment further compromised by my being modestly swayed by other factors.

The difference between a C+ and a B- is miniscule, after all, and I make mistakes. With different luck, our C+ student might have received an A from another professor. I may have misread one of her papers, ignored the thesis when it was blatantly obvious. I may have been mad at my girlfriend when I graded her final essay. I may, in fact, have remembered the time her beeper went off in class, or the day that she and her neighbor wouldn’t stop talking to each other. Any number of scenarios — some in my control, some not — could account for that grade.

Not long after that incident I was working with my mentor in an upper-level American literature course with about 60 students. One young woman made a habit of falling asleep in class. She sat in the first row, so she couldn’t hide. I made a mental note of it. When it came time to grade her work, I decided that I was going to look at it very closely. She would have to pay. Here’s the thing: she was a brilliant writer. She did very solid work. I couldn’t bring myself to do it. She ended up visiting me once or twice during office hours to talk about her papers. This student was smart, attractive, and sleepy. One fine spring day we ended up sharing a Ben and Jerry’s ice cream on Kirkwood Avenue in Bloomington, Indiana, and she received an A for the course.

I recently gave another C+ to an intelligent, hard working student who wants to become a teacher. Tall, willowy, brunette, on several occasions she dropped by during my office hours to talk about her work. We developed a professional rapport. She floated the possibly of becoming an English major. She sometimes participated in class, asked perspicacious questions, occasionally helped other students articulate their ideas. The best student I have ever had? Perhaps not, but solid. To my chagrin — and, I suspect hers as well — she bombed the final exam. The numbers said C+ for the semester.

I am an open book: I almost gave her that B-. Which got me thinking: why, when other students in roughly the same position didn’t receive the same consideration? Was it because she showed up in class and did what was asked, or because she was congenial, or because she looked good? Perhaps a combination of the three. In my defense, I know that if she had lacked the “right” work ethic and attitude or if her work had been sub-par, I wouldn’t have had this conversation with myself. I almost gave her the higher mark because, in fact, I had become friendly with her, superficially, and I knew that she was better than a C+. I liked her as a person and I respected her work.

As for those students who simply annoy us, for instance, or whose presence in our classrooms are anathema, we might want to pause before payback time at the end of the semester and ask if, despite them, their behavior has had any real effect on whether or not we were able to achieve our course objectives. We might stop to consider whether we made concerted efforts to reach those students before writing them off as morons. When I have done this, I’ve often been pleasantly surprised.

I currently have a grade-grubber in one of classes. This student can out-write most of his peers, but he’s not yet an A writer — in my opinion. In every meeting we’ve had he makes it clear that he “must” receive an A. His papers are inconsistent — at times solid, at others they look like first drafts. But every time I think of him I am moved to something resembling moderate disapproval. I’ve even talked to him about his obsession, and he seems to understand my point of view. He is not at all a bad person. I am grateful for his participation in class. And yet ... well ... let’s just say I wish he would drop the attitude. I feel his precious “A” slipping away.

As I said, I try to remain above it all.

Just as we need to be aware, for instance, of overt preferential or prejudicial treatment, we need to be on the alert for all feelings, good and bad, not to purge them — I am not sure how to do this — but to acknowledge them and make sure we understand how they influence us. Teacher: where possible, heal thyself.

There’s a great deal of discussion in academe about a perceived bias amongst the professoriate, though Horowitz is looking in the wrong place. If he and his acolytes want bias, I have no doubt that there is plenty to go around. But playing favorites has the potential to do real harm to the student, ourselves, and to an ethic of professionalism. There is the spirit of fair play, unwritten and rarely acknowledged, through which we show our students and colleagues and, most importantly, ourselves who we are and what we are about. I suppose it’s called character.

And yet, we are not robots. As we scrutinize others a little self-awareness is a good thing. So go ahead nudge that grade a little, if you must. Just be damn sure you know why you’re doing it, and to whom you are like to give offense.

William Major is associate professor of English at Hillyer College of the University of Hartford.

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Comments

There is a simple answer to all of this, which has been gradually implemented in UK universitlies over the last couple of decades. All work for assessment should be submitted, and graded, anonymously, using only a candidate number for identification. It’s then entered in whataver database needed by candidate number. Even classification of degrees (I know this is a rather dated British obsession) is done only on candidate number, mitigating evidence of personal crises etc is also submitted and considered that way. We should generally (obvious exceptions being seminar participation, effort made in a senior lab based project) not be grading the student, but their work.

penny chaloner, dr at university of Sussex, UK, at 6:50 am EST on November 17, 2008

Quote from _Minnesota Daily_ of 50+ years ago:

“John has a 145 IQ and works very hard at his studies, in spite of all the time involved in being captain of the football team, yet he only gets C grades in his courses; the reason: the professors are jealous of his salary.

“Janet has a 92 IQ and never opens a book because she’s too busy being captain of the cheerleading squad, yet she gets all A’s; the reason: the professors all grade on the curves.”

Ichabod Schloppenheimer III, Prof. Demeritus at Bill and Mary and Ted and Alice, at 7:35 am EST on November 17, 2008

No matter how much I like a student, if he writes a B paper, he gets a B. If a D, a D.

And we all know that the really good students are not the ones who do “all the right things” but the ones who critically engage with the readings, overcome their previous limitations, and teach us something about the course material. They are rare, sometimes they are angry, and we don’t always like them. See Toni Cade Bambara, “The Lesson” for further clarification.

Astraea, at 8:40 am EST on November 17, 2008

I’ve only recently started grading papers, and I’m doing it for a professor whose class I don’t attend, so I don’t know any of the students. I rarely read the bylines, so I don’t think I’m developing biases against or in favor of later papers by a given student on the basis of past ones. But one thing I have noticed is that a student who makes enough mistakes to irk me on the first page (missing commas, fragments, faulty logical steps) will be graded more harshly later on. My reasoning goes like this: “They obviously don’t know what they’re doing. Since there are guaranteed to be more errors, I should look hard and find them all.” If the first page is close to flawless, I don’t look as carefully as the rest (unless it’s so good that it’s just a pleasure to read even when it’s the tenth on the topic in my stack). I’m also more likely to re-read an odd grammatical construction, trying to charitably make sense of it, rather than circling it when it fails to make immediate sense and writing “unclear".

Alicorn, UMass, at 12:20 pm EST on November 17, 2008

As a grad student I experienced the Bias

When I was in grad school, earning my MBA, I had a marketing professor who would spend half the class talking about college and/or professional football. This did not impress me because I was paying for an education not a personal overview of the previous weekend’s football results. I went to the school Dean and voiced my concern, believing it would be anonymous. After my discussion with the Dean, I became the subject of the professor’s scrutiny, i.e. unfavorable bias. Fearing my education was in jeapardy I withdrew from the class, deciding to retake it when the professor was not teaching it.

The next semester I ran into the professor in the student cafeteria and he made a comment “...I thought you were planning to graduate this semester...” insinuating that he was anticipating me in his class so he could exact his “revenge” whatever that was. I ingored his comment and changed the subject of the conversation. Needless to say, I took the class in the summer session, when he was not teaching, and graduated that summer.

From my experience, professor bias does or can exist, especially in smaller classroom environments that are prevalent at the grad school level.

Rod in Florida, at 12:30 pm EST on November 17, 2008

Bias

There is no such thing as completely subjective grading, except perhaps in the case of a multiple choice exam. Even in my field of mathematics, where we imagine we have a higher degree of objectivity than most fields, it still plays a role. When grading a problem solution (the typical case), I will have some rubric of things to look for: in the case of a computation, did they get the correct answer, and did they show their reasoning? In the case of a proof, did they reference and apply theorems properly, and consider all cases, etc?

But the larger question in the back of my mind while grading is, Do they understand the material well enough to work with it? This is a speculative matter, at least to some degree, since we don’t have any true window into their thoughts (ESP, anyone?). But it is very much, intentionally part of the grading bias. The student who makes mistakes but nevertheless seems to understand the concepts will be awarded some credit that will not be given to a student who does not seem to show understanding.

So what sorts of clues indicate understanding or lack if it? One is whether they use terminology and notation correctly. Another is completeness of detail. And assuming that they show their work, you can tell whether an incorrect computation was due to a minor error like having “-” where it should be “+", versus applying some overall method that makes no sense. But all such clues merely help to educate our guesses, not give us any true psychic insight.

Despite the above, the sorts of biases described by the author still play a role. The student who comes to office hours, who is obviously making an effort, shows a good attitude, etc. will be given somewhat more leniency at the margins. And as much as I try to avoid it, there is bound to be some bias towards the attractive and likable students as well, if only at the unconscious level. I don’t know that there is ultimately any way around this, short of not assigning grades at all, which I understand has been tried at some schools. I think there are psychological techniques that one can learn to increase one’s objectivity, within limits, but I don’t think the fundamental problem is so bad as to require extensive research and training in this aspect. We all know that the system is imperfect, and we learn to accept it, knowing that we are doing our best.

Kurt, at 5:00 am EST on November 18, 2008

English papers are no more subjective than in other disciplines

I’m dismayed that you would perpetuate the stereotype that English is such a fuzzy discipline—so open to multiple ‘right answers’—that we somehow don’t know how to grade objectively and are thus more open to the lure of grading by personal bias. For each assignment I lay out a list of at least five criteria on which the work will be graded (appropriate use of evidence, level of textual detail indicating reading comprehension, cogency and progress of writing, etc). I illustrate these with examples of A-range, B-range, C-range, etc. ways of handling each of these criteria, and when my written responses are keyed to them. (No “nice work but you need to push harder.") My students generally have few objections to the way I grade.

You say there’s little difference between a B- and a C+. Numerically, only a third of a grade separates them; but psychologically, for a student, they’re much further apart than a B and a B-. You might think of them as belonging to a letter-grade ‘family’ ("the B range") and take pains to explain to your students what that means to you. The C range is where I put a student who meets the most basic requirements of the assignment, but either doesn’t get the point, or puts so little effort into it that you can’t tell; they land somewhere in that range depending on what mitigating factors there may be within the other criteria.

And I always build somewhere into the clearly stated formula of how I arrive at the final grade a percentage for “attendance, participation, improvement, and general engagement in the course.” No one can get an A for effort, but if I do all the calculations and end up with a C+ for someone that I instinctively feel to be a better student than that, I bump up this part of the grade correspondingly. And especially if there were multiple kinds of assessment: your example “tanked” on the final, which only tells you she doesn’t take tests in literature classes well, or didn’t on that one day. If you care more about the writing and thinking anyway, why not give the B- on the basis of her “general engagement,” which apparently was quite high?

To notice such things is not to be messing with the lab data; it’s to use the broad and highly sensitive antennae you have developed over the years as a teacher to account for all the ways in which a student is learning. And that’s why the suggestion that we grade the way we do peer review for journals—with names blinded—doesn’t appeal to me at all, since it cuts off all the other legitimate ways in which I’m able to assess the learning process.

Kirsten Silva Gruesz, at 5:00 am EST on November 18, 2008

What is Relevant and What Is Not

Other posters have offered sage advice for limiting the influence of irrelevant considerations on grading, and I stronly recommend grading rubrics to that end. But, I would like to emphasize the distinction between relevant and irrelevant considerations. While the author has been admirably honest, I am disturbed to see ‘engagement in the course’ treated equivocally with ‘attractiveness.’ In fact, I’m disturbed by the frequency with which the author references the physical appeal of students, as a general matter, and of certain individuals he mentions. It is one matter to be swayed by indicators of student attitude, it is quite another to be swayed by one’s own response to the appearance of students. If the author really does not know if he favors good-looking students, he is in the wrong job.

cts, at 2:30 pm EST on November 18, 2008

And another thing. . .

With all due respect (it can’t be easy to write this blog on top of everything else we do), this sentence also irks me: “With different luck, our C+ student might have received an A from another professor.” Again, I reject the implicit definition of the discipline as having such fungible standards. If an assignment could really get such vastly different grades from people trained in the same discipline (or, as the article suggests, from the same professor on a day when he’s in a better or worse mood), there’s something wrong with the way you’ve cast the assignment—and, perhaps, explained it to your students.

Kirsten, Professor of Literature at UC Santa Cruz, at 5:05 am EST on November 19, 2008

Great Book on the Subject

Lad Tobin, an English professor and composition scholar, wrote two excellent books on this issue, and I highly recommend them to anyone who has struggled with subjectivity. First, Writing Relationships: What Really Happens in the Composition Class.Second, Reading Student Writing: Confessions, Meditations, and Rants.

He is as honest and open as the author of this article.

ms lynch, at 9:41 am EST on November 19, 2008

Anonymous Grading is the Answer

As the very first commenter pointed out, anonymous grading is an easy and effective solution.

Most American law schools use anonymous grading (at least for first-year classes) and it is easy to implement.

Some schools have the registrar provide the instructor with a sheet AFTER grades are submitted for the semester showing which student got which grade, and then give the instructor the chance at that point to “nudge” the grades of a few students based on class participating or whatnot. But mischief is kept to a minimum because both the instructor and registrar know what grade each student was assigned before the name was revealed.

Bill M., at 2:40 pm EST on November 19, 2008

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