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Admissions of Another Sort

April 13, 2009

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When professors assign a library project to undergraduates, just what do they expect students to learn from the research part of the experience? What do professors think students are doing to come up with the sources in their papers? If there is a discrepancy between pedagogical intent and actual student research behavior, how do faculty members address it? Or do they care, especially since they may not spot a student’s research problem until the end of a course and may well not see that student again? Does the end of a well-written, well-supported argument justify whatever means a student uses to acquire sources?

These are issues I often fret about, both in private and aloud when I compare notes with other academic librarians. My concern arises not from a general suspicion that students are engaging in what I call WIGWAM research (Wikipedia – Internet – Google – Without Anything More), but from what students themselves have been telling me for decades. It is clear from e-mail, reference encounters, research consultations in my office, and questions that arise in library instruction sessions, that most students simply do not retain the concepts and logic involved in discovering information sources — never mind the principles for evaluating the sources they do turn up. Even students whom I’ve counseled extensively in the past, and whose projects turned out well, seem clueless the very next semester when they face a research assignment in a different course.

Here are the most persistent and troubling confessions I’ve heard from students over the years, with my speculation on their cause and cure. Some of these statements have been blurted out, others are responses to a question I’ve asked.

1. "I have no idea [about the dates or details of my topic]."

Students naturally assume that their textbooks and lectures provide adequate background for their research assignment, but that is rarely the case. Faculty can remedy this problem by having students explore their intended topics using, in addition to the inevitable Wikipedia, a specialized encyclopedia and factual tools such as chronologies and biographical or geographical dictionaries. Librarians will be glad to suggest titles, in both electronic and print formats.

2. I’m wondering why I can’t I find this periodical article in the library’s catalog.

This confusion is understandable: Students are programmed to throw any phrase they come across into a search engine or an online catalog. The antidote is for instructors to make a conscious effort in class to parse an article citation taken from something the students have already read, stressing that one needs to search the journal title in the online catalog, not the article title. (The same difficulty arises when students search for a chapter by name rather than the title of the collection it’s in.) Instructors can also use this discussion to explain what bibliographic style they want students to use.

3. This magazine isn’t digitized, so I guess we don’t have it and I can’t get it.

The issue here is two-fold, the conviction many students have that all periodicals have been scanned in entirety, and the corollary notion that if the college library lacks something, it is therefore impossible to obtain. Librarians are responsible for describing the physical format(s) of every resource they have and for promoting interlibrary loan and other services that supplement their collections. Faculty can assist by reinforcing the fact that source identification is often a separate step from source procurement. The goal is for students to understand their options for acquiring what they have discovered.

4. I need to change my topic because there’s not enough stuff [sic] about it.

Partly this comes from the student’s frustration in a high school or public library with limited collections, but mostly it comes from limited acquaintance with a thesaurus. Keyword searching in an online catalog or article database is very powerful—provided one uses pertinent terms and truncates wisely to account for variant word forms and spellings. Students likewise need a sense of hierarchy (if there’s nothing about the species, try the genus) and a refresher on Boolean logic. Librarians can coach students in these matters, but the occasional faculty riff about vocabulary, both common and specialist, would underscore its importance.

5. I’m not clear about what makes an article scholarly or a book a monograph.

What we have here is jargon that puzzles many undergraduates, especially since they see mention of peer-reviewed, refereed, academic, or juried articles. We cannot expect students to recognize synonyms if they don’t grasp the underlying concept. Both faculty and librarians should make it their business to define these terms in every research context.

6. I can’t find books about [an event that occurred last month].

This belief will seem far-fetched, even to advanced undergraduates, but I assure you, it does exist and is best refuted by an anecdote in class about the time that elapses between an insight or discovery and its formal communication to others in the field.

7. I’m confused about the difference between a primary and a secondary source.

This is the single most complex idea for students to master, largely because the nature of a source — its utility for the project at hand — is determined by the research question. It takes several assignments in different disciplines before students understand that one person’s primary source for Topic A can be someone else’s secondary source for Topic B. In my ideal world every professor and guest lecturer who speaks to undergraduates would routinely reflect on the range and role of primary and secondary sources in their own research. Conclusions and interpretations can be brilliant, but novice researchers also need to learn about the intellectual road an expert travels to those ends.

8. I’m afraid I’ll be cheating if I take references from someone else’s bibliography.

You may shake your head at this confession (I certainly do), but it highlights how uncertain students can be about the boundary between plagiarism and scholarly practice. Here again, the best solution is for both faculty and librarians to extol the benefits, and acknowledge the pitfalls, of footnote tracking.

Interestingly, these revelations have not changed significantly in the past few decades, except that students now have how-to questions about technology as well. What worries me most today is the absence of undergraduate concern about evaluating sources as their research proceeds: They almost always want to gather sources first and then assess them, going back to the well for more if, and only if, their professor says they need additional support for one of their points. In other words, they do not see library research as a dynamic, iterative process, but as a hunt-fetch-and-finish drill. Further, students arrive in college believing that if a source exists and seems relevant, then it must be good and sufficient for their project.

Their savvy about what’s possible in a “free” Web world is at odds with their understanding — which is almost nil — of how knowledge of various sorts is created, packaged, transmitted, delivered, and paid for. These are serious misunderstandings with profound consequences, but if faculty and librarians share their perceptions and find ways to coordinate their messages, then student admissions of the future should, at the least, be different.

Mary W. George is senior reference librarian at Princeton University Library. She is author of the new bookThe Elements of Library Research: What Every Student Needs to Know(Princeton University Press).

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Comments on Admissions of Another Sort

  • All The More Reason For Faculty-Led Research Instruction
  • Posted by stevenb on April 13, 2009 at 10:00am EDT
  • There's an assumption that smart students with high SAT scores and GPAs, like the ones who attend schools like Princeton, already know how to do research and have all the skills they need to succeed at college-level research. When faculty make that assumption they choose to avoid integrating the building of basic and advanced research skills into their courses. The prevailing attitudes are (1) they already know how to find and evaluate information (2) that's what the librarians are supposed to help them with (3) my course content is to too valuable to spend time on research skills. But George's long experience with Princeton students shows that they don't get it, and that ignoring it in the classroom leads to more "good enough research is acceptable" thinking.

    In 2005 Bill Miller and I co-wrote an article in Library Issues that offers a solution, one that George seems to want to suggest but is perhaps reluctant to do so - shift the teaching of research skills from librarians to the faculty.(see http://www.libraryissues.com/sub/LI250005.asp). For me the crux of what George offers is to suggest "The antidote is for instructors to make a conscious effort in class" to help students understand the difference between an article title and a journal title, a scholarly and a popular journal or how to evaluate content. I'm not surprised to read that she finds the same students returning for help again and again - they're not internalizing the skills when it's disconnected from what's happening in the classroom.

    It all comes back to two revealing charts in the OCLC College Students' Perceptions of Libraries and Information Resources study (2006). When asked how they learn about electronic information sources students rank friends first, instructors third and librarians are a distant eighth after news media and online news (p 1-9). When asked who is the trusted source they use for recommendations for valid information sources "teacher/professor" is number one while librarian is next to last - after relatives and friends.(p.3-11) If this doesn't send a message to faculty that their students are depending on them to learn how to become effective researchers I don't know what more librarians can say. Academic librarians are ready to help.

  • Once again!
  • Posted by oelibrarian on April 13, 2009 at 10:00am EDT
  • Once again Mary, you have confirmed the need for us. We may feel like broken records, but clearly we need to be here and we still have a lot of work to do.

    http://oelibrarian.wordpress.com

  • Discipline-specific writing courses can help
  • Posted by LBrown , COMM Writing Instructor at Trinity Western University on April 13, 2009 at 3:15pm EDT
  • I've just finished delivering the first semester of a new course we've created, required of all our first-year Communications majors:  Writing and Research for Communications.  Ours is the first department to create such a course within our university, but others are interested in our concept and approach.

    The research component, taught by our research librarians, focuses on evaluating sources, searching online databases, citing sources, etc.  The writing component attempts to expose students to every form of academic writing they'll encounter within our discipline: journalism, social sciences, cultural critique, etc.  

    One key assignment is a capstone research paper, written for another class (preferably COMM, but as this is a first-year requirement, this new course may be the only one they're taking in our department), with the instructor's permission.  In the capstone, we focus on development of ideas, logic of expression, and the all-important incorporation of research, including citation and bibliography.  

    The students have found it very helpful.  Peer critique sessions have been lively and useful, the quality of writing high.  I've enjoyed teaching it -- but ask me again after I've completed all the end-of-semester marking.

  • Posted by Ruth Harper on April 13, 2009 at 3:45pm EDT
  • I completely appreciate your perspective on student research skills. Thank you for bringing new attention to this crucial issue. I do urge you to reconsider using the term "Wigwam." While it's clever, and I get the point, it is also culturally insensitive. The term really threw me while reading your otherwise insightful piece.

  • wigwam?
  • Posted by richard on April 13, 2009 at 4:15pm EDT
  • is it really necessary to appropriate the term wigwam here?

  • Oh c'mon -
  • Posted by California librarian on April 13, 2009 at 5:45pm EDT
  • Do we really need to take every word used as an example and make it into some politically correct rant? Did you bother to look up what the meaning of "wigwam?" According to OED, it is "a lodge, cabin, tent, or hut of the North American Indian peoples of the region of the Great Lakes and eastward . . ." Nowhere in the definition does it say that it is considered a derogatory word.

    George is simply using it as an acronym to illustrate a point (quite cleverly, IMO). Some are so eager to take offense and it is SO tiring. Read her article for the useful information that she provides and find your offense elsewhere.

  • Psychology of language (maybe a reference question)
  • Posted by curious on April 13, 2009 at 7:00pm EDT
  • Could someone point me to a study of the psychology of people like "richard" and "Ruth Harper" who hold superstitious views of language usage? It's a way of thinking that has elements of Victorian prudery, but it's much more like a religious belief in magical taboos -- that speaking a word invokes some kind of magical spirit. I ask because I encountered another such person a few days ago, and was surprised to find this kind of superstitious attitude in a supposedly educated person. It was a bit like discovering a scientist who believes in astrology.

  • Educate professors?
  • Posted by Academic librarian on April 14, 2009 at 2:00pm EDT
  • Another consideration missed by this article is that many of these "confessions" could and should be made by the professor's themselves. I am astonished at times as to how little the professors know about research skills and processes (e.g. primary vs. secondary, being able to read an article citation), and they are typically even more unaware of the library's collections and services (e.g. sending students to products we no longer have or are not only not the best source for their topic, but even totally useless. My favorite was an assignment to find a recent article on your topic using JSTOR) So while yes it would be nice for the professors to educate students in research and information literacy skills, it clearly needs to be a collaborative effort, where all parties (professor, librarian and students) learn from each other.

  • Trenchant summary of common confusions
  • Posted by Alfred Guy , Director, Writing Center at Yale University on April 14, 2009 at 11:30pm EDT
  • Mary George has done a great job of summarizing some of the things that can confuse students about research--especially in the context of a "research paper." I know that the librarians at Princeton do much to facilitate partnerships with faculty. It's only by default that library staff take on so much of the instruction, when faculty don't step up; of course, much of this reluctance stems from professors' own confusion about the need to embed research instruction into their courses, rather than seeing it as preparatory or adjunct. One promising development at Yale is that librarians have pushed faculty members who work as successful partners to present their collaborations to each other. Our librarians frequently set up forums for professors to talk with each other about how to incorporate small pieces of research instruction into their courses. As these ideas circulate, we're hopeful that students will encounter frequent expectations of small research moves rather than all-or-nothing experiences like the term paper or unguided senior essay. If writing teachers (as a subset of the faculty) could shift their thinking from "research paper" to "motivated argument with some additional sources," that would also help prevent students from seeing research as an exotic skill or mode and instead as one aspect of nearly all of their work in college.

  • Wait . . .
  • Posted by Amazed on April 15, 2009 at 1:45pm EDT
  • Didn't our incoming freshmen establish any expertise at all in their researching skills in high school? After all, this the is most technologically savvy generation produced on earth in history, according to everyone.
    Why then can't they oppose their thumbs away from texting towards basic keyboard operations?
    Perhaps it's something to do with individual thought instead of collective committee speak?

  • Posted by Athena on April 16, 2009 at 4:45pm EDT
  • Here is one we hear all the time: "I've already written my paper, now I just need some sources." What???

    As I was reading, I decided that I would use the term "WIGGED Out Research" instead: it more closely represents the state of the confused student.

  • Posted by Accidental Librarian on April 16, 2009 at 4:45pm EDT
  • I came into academic librarianship from another profession entirely, and one where book learning was not especially relevant.  When I first started working in a university library, as a clerk, I was bewildered: what are these "journals" I keep hearing about?  Are they like magazines?  Why does that thing look like a book, but we have to check it in and shelve it with the magazines?  This was back when little was available online, so I could actually hold the stuff in hand and eventually understand that yes, the stack of "books" were actually a quarterly periodical, and the "magazines" with no pictures and a mile-long bibliography was actually academic journals.  These are not especially easy distinctions to make, especially when it's all floating in front of you as first, just a citation, then as a PDF. 

    And, why should we have any reasonable expectation that 18 year olds, most of whom (even from more well-to-do backgrounds) come from homes where the grownups consult little in print other than paperback novels and an occasional golf magazine?  As to their high school research experiences; well, we all know that some never receive this kind of guidance until they enter college. 

    To me, the real problem is the assumption by institutions that this kind of learning will just happen via osmosis while in the classroom.  Successful faculty have often gotten where they are by riding in a well-worn research groove, and often aren't the best-equipped to serve to advise undergraduates on performing library research.  The faculty mentioned above who suggested JSTOR for "recent" articles is an excellent example.  Universities have to integrate librarians and writing center staff into the curriculum, and stop considering them to be "services" to be consulted by the student when he/she decides to use them.