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Occupational Hazard

July 6, 2009

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“The students said they don’t do paragraphs anymore. They insisted that I let them do PowerPoint,” the professor regaled his colleagues. The room of instructors stopped chewing lunch to chuckle.

“So the students can’t write,” he went on, “I guess we have to live with that and I told them they could use bulleted slides. I assigned a chapter with five short answer questions. And you know what?” He threw up his manicured hands. “They can’t read either.”

The room rumbled with laughter. My gut grumbled as I waited for enough chicken salad to disappear before I could start my talk. When faculty members discuss teaching, stories about ill-prepared, unmotivated, and ungrateful students bubble up like swamp gas. Always this talk ends in gallows humor. Everyone laughs and walks off with the same unspoken phrase – “How are we supposed to teach these creatures?”

Who hasn’t heard that message? When my patience thinned as failures multiplied, I shared my student stories, enjoyed the laughs, and walked away feeling like I’d been playing in the dirt. These moments happen. Students resist learning. They are sometimes cunning, incompetent, threatening and privileged. The worst scenarios get passed around like bawdy postcards.

The practice corrodes our craft. You can’t be a competent and successful teacher until you throw it out. Most good teachers can tell you when they gave it up. But truthfully it takes time to kick the cynicism monkey.

On an early morning walk many years ago with my neighbor, a journeyman carpenter, I expounded instructor funny bile for maybe a mile. My companion began shaking his head even as he laughed at my riffs on preposterous excuses and dumbfounding laziness. Finally, he said, “You know I could never be a professor. I don’t know how you do it.”

I waved off the acknowledgment of our heroic task. “You get tough and you learn to laugh.” His head shook. “No, no. I’ve listened to your jokes and complaints about students for a long time. I feel sorry for you.”

I slowed the pace. “Every day,” he went on, “I build houses. The studs are never quite straight; the nails are imperfect and the plans mistaken. Contractors screw up schedules, suppliers deliver late, clients change their plans -- I could complain about these blunders every day but I’d never build anything.”

I flushed as I saw myself through his eyes – a crabby professor, always with a funny student story flavored with blame. The jokes hid a deeper problem. I saw students in terms of their deficits, not mine. They couldn’t construct or evaluate arguments; fathom an author’s conceptual framework; read for connections and patterns; write engaging and vibrant prose; and most of all bring knowledge of culture or history to their learning. They were impossible.

Seen that way there was no way to teach them. I thought about my neighbor’s example. His materials and conditions weren’t perfect but he continued to learn to be a better carpenter.

Blame the student stories stopped on our walks that day. My students weren’t perfect but they were all the materials I had. I couldn’t do my job without them. In my head there was a new rule – the students are the stuff with which you work. You can’t blame them. If they don’t learn, you haven’t taught well enough. To follow that rule was hard.

My colleagues thought I had become an “idealist” – a polite way of saying, “patsy”. They knew that so many outside things caused student failure – high schools, the media, computer games, and all the other flotsam of ignorance – it was beyond their control. By taking responsibility for all those failures wouldn’t I doom myself to flagellation?

At first, it wasn’t so bad. I organized past data on grade distributions by topics, assignments and schedules. Performance always went down in the seventh and eighth weeks of the semester no matter what I did. Investigating assignments I found learning failures caused by my mistaken assumptions.

Unease developed as I got deeper into the details. Students dropped more often; hostility grew in the classroom. It came to a head one day when Tony bristled into my office. He was just the kind of student – always curious and fermenting with ideas and questions – that delighted me.

Tony said, “I can see what you are trying to do. We need skills and practice. “But,” he stared at the floor to hide the embers in his eyes, “does it have to be so awful? Can’t we ever feel good? Must we always hear about mistakes?”

My ready answers – learning is hard, the early stages confuse, and you have to practice even when you hate it -- stuck in my throat. A fine student was miserable and something was wrong. As we argued, I began to see my mistake.

Learning for me was about disciplined practice and correcting mistakes. But Tony saw learning as curiosity, questions, and triumphant answers. My version had no emotions to mush things up. Tony thought it was drab and joyless; based on fear and shame. Tony’s version could keep him working for hours. My version made it hard to even get started.

Mistakes are mistakes, I told myself, but that didn’t alleviate the gloom of failure. I remembered my infant son determined to walk and falling down, getting up and falling down; sometimes crying and sometimes smiling as he swayed upright. What could drive that relentless resolve to learn but desire? All learning, I began to see, was ignited by emotions. Without them, classrooms were barren.

That insight forced me to see students not as deficits, but as knowing people with potentials that I could not imagine. As a result, my courses did not get easier for me or the students; but they ignited with energy and occasional bursts of joy.

The great teacher of basketball, John Wooden, once said you aren’t a loser until you blame others. I thought that was a moral judgment. It wasn’t. Wooden meant that if you blame others you can’t learn. And I would add if you can’t learn you cannot teach.

Larry D. Spence is a learning innovation consultant at the Smeal College of Business of Pennsylvania State University.

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Comments on Occupational Hazard

  • Occupational Hazard
  • Posted by Mike Landry , Associate professor, business administration at Northeastern State University on July 6, 2009 at 7:15am EDT
  • Thank, Professor Spencer. Well said. You have impacted my thinking.

  • Posted by Mike Landry on July 6, 2009 at 7:15am EDT
  • Spence. Professor Spence is what I meant. Sorry.

  • It's not mutually exclusive, you know
  • Posted by Julie Hofmann , Assoc. Professor of History at Shenandoah University on July 6, 2009 at 7:30am EDT
  • It all depends on what you do with it. Some of the best conversations about how to fix the problems come out of discussions where colleagues are all venting about our students. I suppose it depends on how one sees things. If a faculty member does not see hirself as being required to provide the students with the tools they need to succeed at a university, then certainly what Dr. Spence says is valid. But I know faculty at many institutions, in many countries, who find it somewhat comforting to know that we have similar frustrations with levels of student preparedness, and regularly move from bitching about the students to trading advice and tips about how to help build those skills without sacrificing university-level standards. But then, these are people who accept that, if they want good students, they have to contribute towards creating good students.

  • Posted by PRT on July 6, 2009 at 7:45am EDT
  • While I think that most instructors (including myself) probably moan and groan about students more than they should, I'm not sure I agree with the idea that such complaining and educating are mutually exclusive. For me, there are two separate spaces involved: there's the classroom, and outside it. I don't ever complain about my students in the classroom (or any place where I'm working on prepping) because then you would be right, we would never actually get around to educating anyone. You work with what you have. But outside those spaces and times, there is quite a bit of catharsis to be had in venting about the students who, no matter how many times and ways you explain that they need citations and how to do them, can't find their way through the MLA style guide without someone holding their hands.

    Even carpenters get to throw away the odd nail if it's bent. We don't get that option.

  • Different message, different author, same result
  • Posted by Bevo , Assistant Professor on July 6, 2009 at 8:00am EDT
  • The next time Inside Higher Education wants to publish on this topic, please let Julie Hofmann write it because she said more in one paragraph than the initial posting said in several paragraphs.

    Students, who demonstrate learning in my classes, take ownership of their knowledge, a point Larry Spence never addresses.

  • If it were that simple
  • Posted by ezry on July 6, 2009 at 8:30am EDT
  • I agree with Prof. Spence that

    * faculty who blame only students for learning failures
    may lose a measure of effectiveness and joy in teaching

    * faculty who do far more public complaining about
    students than public celebrating of them suggest,
    perhaps even to themselves, that they are in the
    wrong profession

    * faculty complaints about students can, especially in
    groups, become unproductive or even mean-spirited

    * faculty who help students find joy and opportunity in
    the learning process often have increased success in
    supporting student learning

    But teaching and learning are complicated, challenging, human endeavors, rarely "solved" by a single all-or-nothing principle.

    I'm glad that Dr. Spence's carpenter friend helped him see something that further enabled his teaching. The carpentry comparison doesn't really persuade me to stop complaining about classroom frustrations, though. First: if "Contractors screw up schedules [and] suppliers deliver late," then I bet -- I hope -- someone at the job site is filing a complaint. Construction workers need to tolerate some human error, and complaining shouldn't become so intense that it stops them from moving forward with whatever (sufficient) materials they have or finding satisfaction in their work overall, but the act of protest can be important for the final result and for future successes.

    Second, construction and teaching have a significant core difference in their "materials": the 2x4s bear no responsibility in the process, but the students do bear some.

    Third, it's a lot easier to predict and measure the success of a constructed building than to predict and measure successful learning for one student, for thirty, for fifty, in Week 2, during Semester 4, by graduation. In the latter, the sheer inconstancy of "what works" can be immensely frustrating, particularly for new and/or isolated faculty members.

    Being generally optimistic about one's students, George Hillocks demonstrated several years ago, can be a key feature in one's success as a constructivist, learning-focused teacher. Being reflective about one's teaching -- being willing and able to ask whether a student's error could have been or could be mitigated by a different teaching process -- is also crucial, as scholars drawing on Donald Schon's work have argued.

    Quitting complaining cold turkey may be one route to stronger faculty optimism and reflection. But I also think that some shared frustration can evoke humor, sympathy, and advice that help faculty return to teaching (and to learning about their teaching) with more optimism; can help faculty in challenging situations to spot patterns and figure out what they are in fact able to change; and can help faculty work out complicated balances between their responsibilities and those of their students. Not all faculty who complain are headed these directions -- but I'd rather help them see a new vector than close them down.

  • not just students
  • Posted by random thoughts on July 6, 2009 at 9:30am EDT
  • As several posters have noted, there is a place for discussing problems with students and teaching, but there is a large difference between discussing challenges with a view toward improvement and expressing disdain for those we are supposed to teach. I think PRT is wrong: you can't wall off the two worlds; if outside the classroom you despise your students, that will be evident inside the classroom as well.

    But let's not stop with students. How about those conversations about stupid, overpriced, useless administrators? Or the conversations administrators have about self-absorbed, narrow-minded faculty? Or the way we talk about political leaders? Or . . .

    I'm not suggesting that we be blind to the shortcomings of those we work with, but when we build ourselves up by putting others down and consign others to the dustbin with cynical one-criticism-fits-all-stereotyping, we destroy our schools, our workplaces, our society -- and our own calling within them.

  • Humanistic process
  • Posted by Jonathan Dresner , Assoc. Professor of History at Pittsburg State University on July 6, 2009 at 9:30am EDT
  • I'm glad to see that Prof. Spence finally came to the conclusion that education is a humanistic process, not simply data transmission or skill-building, but I almost didn't bother reading the article after the humorless introduction. I've read these "don't make fun of your students" articles for years, and they are basically recipes for even less inter-faculty communication than we already have. Teaching students is what we do: sometimes we talk about successes, sometimes we talk about oddities, sometimes we talk about challenges (not enough, mind you, because we're all afraid of looking like failures). The carpenter is a terrible metaphor for teaching: students aren't studs (no matter how much they think so). We're more like salesmen, waitresses, office workers, people who deal with people and whose human experiences are what we share.

    Also, how much data crunching do you really need to do in order to figure out that the midpoint of the semester is a bad time for introducing difficult new material? It's midterms.

  • Related to tenure pressure?
  • Posted by Scott on July 6, 2009 at 10:00am EDT
  • Here is how it goes at my institution. . . Teaching? Check, did it. Was it any good? Doesn't really matter. All that matters is that I taught my classes with decent evals. Now the important stuff . . .scholarly work. Did I publish enough? Did I bring in adequate external funding (federal of course!)? . . . . I could be the greatest teacher in the world, but if I did not bring in the adequate grants and publish I will not get tenure. Period. On the other hand, if I am a barely adequate teacher in the classroom, but bring in tons of money and publish I will get tenure without question. I want to be a better teacher. I like working with students. But to be honest, I don't think all universities equally support and value student learning.

  • Amen and Amen
  • Posted by Philogenes , Professor, English on July 6, 2009 at 11:00am EDT
  • Professor Spence's article was a pleasure to read--but it's always a pleasure to have one's thoughts and beliefs seconded.
    I have long suspected that if students were sufficiently prepared to satisfy their teachers, there would no longer be any need for teachers. But the myth of the students' inadequacy is key to the myth of the teacher-as-hero. It shields us against failure (after all, who could hope to teach these boors), and it makes successes even more glorious. It supports arguments for what we want (smaller class sizes, lighter teaching loads, more pay) and weakens arguments that we are pampered and underworked.
    As for Professor Presner's response, I've noticed that the faculty in my department who engage in the most inter-faculty communication are those who are most unrelenting in their criticism of their students. Coincidence? I think not. The carpenter's analogy has a point, which has nothing to do with comparing students to lumber: In most lines of work (and I've worked in government, the private sector, and education) people are expected--and expect themselves--to get the job done, regardless of the difficulties inherent in the job.

  • Congratulations, Larry S.
  • Posted by DFS on July 6, 2009 at 11:45am EDT
  • You've officially joined the ranks of the High School teachers. To hell with paragraphs -- we'll just do Power Points from now on. There are no more official standards to maintain -- it's now to be 'dumbed down' to keep from having to teach the motivated how to channel their enthusiasms into whatever forms of expression they want.

    I only wonder at what future 'books' might have been. I suppose that everything then must be only digital?

    Let's all just knuckle under. Helicopter parents: meet helicopter high school guidance counselors. The world will be yours.

  • Loving students & teaching them well means telling the truth
  • Posted by Cynthia , English Dept. at Guilford College on July 6, 2009 at 12:00pm EDT
  • When I first began teaching first-year writing, I was awed by the precious creatures in my care. I adored them, and was rendered near humorless by my reverent sense of responsibility for their literacy educations. Once I started to see that they were not as devoted to the transformative possibilities of higher learning as I, I first looked for ways to make their lack of engagement an additional part of my teacherly responsibilities. This, of course, made me sad & overwhelmed & demoralized.

    Then, one day towards the end of grad school, I joined the smack-talking TAs in the teacher's lounge who were laughing at the exasperating student behavior that we all witnessed everyday. I used to have a bit of Prof. Spence attitude about this kind of smack-talking, but the day I joined in was the day I learned how to love my students as whole, complete humans, and how to deal with them as complicated equals who'd grown up in a screw-ball educational system. I finally heard that, mixed in with their "making fun" of students, these smack-talking teachers were also laughing at themselves & in some ways mourning their inability to do more than chip away at students' incurious resistance to grappling with ideas & taking risks.

    Now, even though no one I chat with has manicures, I enjoy laughing with, at, and about my students, and about myself while I'm at it. I also enjoy sharing stories & instances of how amazing students & teaching can be, and how humbling & joyful it is when students spin me around & teach me things I had no idea I needed to learn. It feels honest & freeing, and I have no doubt that expressing my (good/bad/middling) thoughts about the classes I teach has me a better teacher--someone more human who is able to see & accept & take in stride where students' often crappy behavior & attitudes come from. I am now also better able to see my own related crappy behaviors & attitudes, and how they're sustained by the same ideologies that render students incurious.

    That is, I'm able to love them honestly now, and to give them much more of my ever-evolving sense of what 21st century literacy education ought to be.

  • Students can complain, but teachers can't?
  • Posted by WTF on July 6, 2009 at 1:00pm EDT
  • I have an idea!

    How about we give teachers more autonomy and freedom from petty student complaints and then see if their pesky complaining abates?

    You know all those poorly constructed student evaluations that ask students to provide their (anonymous!) feelings about the instructor? Get rid of them!

    Do we really need to have students who so obviously neither attend class, nor read the book, nor write the papers, nor take a single note tell us how the class was too hard, how there was too much work, how the instructor doesn't know what she's doing, or how ugly/fat/old/hot/gay/dumb/smug/whatever he is? Does the opinion of this very vocal minority-moving-towards-majority really matter? Give instructors back their power to fail them!

    I find it curious that these student-advocates keep blaming teachers for something that every human being has the right to do: COMPLAIN to anyone and everyone who will listen. The conceit that one cannot complain AND be an effective teacher (at least for those students who care enough to learn) irks me. And I won't even get into the fact that teachers complaining about students rarely slander specific students, which is what many students do REGULARLY on evaluations and on anonymous professor rating sites.

    Oops... I guess I'm a horrible, horrible person for complaining.

  • Amen and Amen and again I say Amen
  • Posted by Tracy , Instructor / Innovation at Public on July 6, 2009 at 2:00pm EDT
  • An excellent insightful piece. Although the attitude presented by the esteemed Professor may not cure all the ills of the world, it should be basic requirement of all professors.

    From my experience, instructors who tend to 'make fun' of students, sometimes maliciously, are consistently the most lazy and uninnovative professors. They 'make fun' as guise to personal deficiences and insecurities. Also, they are usually those who simply refuse to change and adapt. I've even heard of a department head who whined to department members about wanting 'better' doctoral students, while he had a hand in admitted those very students!

    The best thing about students is that they are perceptive and sophisticated. Students will reciprocate the attitude of the professor ten-fold. The worst thing about students is that they often fail to see the long-term benefits of certain things they have to do presently. Simply because the have limited experience, by and large. It is the role of the professor to make this abundantly clear in their classes.

    ... it's the pedagogy...and accountability!

  • The Carpenter
  • Posted by Tony Medlin on July 6, 2009 at 5:00pm EDT
  • Whether it's an old carpenter or "The Dog Whisperer," mentors come in unexpected forms. One of the greatest minds I ever had the privilege of experiencing was Carl Farleigh, the lead-man for many of Frank Lloyd Wright's projects. I followed him like a puppy because he lectured with his hands and his actions. He tolerated me and gave me the nickname of "Tigger." Every project was an event that opened my eyes to the philosophy of plane geometry. It was like being on walk-about with Pythagoras. Students aren't lumber; however, the elements of our craft as teachers are certainly comparable. Guy Clark wrote a song that brings a tear to my eye for Carl whenever I hear or play it:

    Let us now praise the carpenter
    and the things that he made
    and the way that he lived
    by the tools of his trade.

    I can still hear his hammer
    ringing ten-penny time,
    working by the hour
    'till the day that he died.

    And he was tough as a crowbar,
    quick as a level,
    fair a plane, Lord,
    and true as a level.
    Straight as a chalk-line,
    right as a rule,
    square with the world,
    he took good care of his tools.

    He worked his hands in wood
    from the cradle to the coffin
    with a care and a love
    you don't see too often.

    He built boats out of wood (big boats)
    workin' at the shipyard,
    mansions on a hill
    and a birdhouse in the backyard.

    (Chorus)

    He said "Anything that's worth
    cuttin' down a tree for,
    is worth doin' right.
    Don't the Lord love a 2 X 4?"

    Ya' ask him how to do somthin' . . .
    "Like Noah built the Ark,
    You gotta hold your mouth right
    and always hit your mark."

    Chorus

    Whether it's plane geometry or fractal, the lessons that drunk old man taught me about art and teaching were an unexpected blessing. I found this entry refreshing and hope the wisdom from your unexpected mentor inspires anyone ready to hear it.

    Peace, love, dove, and death to all fanatics,
    Dr. DH

  • Missing the Point . . .
  • Posted by MB , English Teacher - I.B. Program at T.R. Robinson H.S. on July 6, 2009 at 6:15pm EDT
  • While I agree with the underlying philosophy in Spence's piece, I think he misses the point about the necessity of venting. I'm a high school teacher - 25 year veteran - and I love my students and what I do unequivocally; but, at times, the frustration and the impediments coming from so many directions require some good old-fashioned steam letting. The complaints are often well-founded, but it doesn't mean the venter isn't a good teacher or doesn't care; it just means he or she needs to express those feelings, laugh a little, take a breath, and get back in there!

  • Students Are Also Responsible
  • Posted by Lowly Instructor at Research University on July 6, 2009 at 7:45pm EDT
  • Being part of a culture where complaining about students is frequent, I think it is impossible to quit cold turkey. There are certainly ways that instructors can decrease this negativity--sometimes it does become too much--and getting know our students and their situations can make us more sympathetic. We've all had students who we thought were slackers, when it turned out that they were dealing with a very difficult personal issue (unplanned pregnancy, fiance's death, etc.). After I learned about these situations, my tendency to whine and complain decreased. Seeing our students as humans is something we could all work on.

    But, that said, I take issue with one particular point in this article. The author writes that "If they don’t learn, you haven’t taught well enough. To follow that rule was hard." This is troubling. Yes, we all have faults and should consistently work on improving our teaching style, materials, etc. There is always room for improvement, no matter how experienced you are. However, as other comments have mentioned, we can't take student responsibility out of the equation. Particularly in gen ed classes, we have students who would rather tear their eyes out than sit through lecture. Or, we all know the student that sits in the back of the class and sleeps through discussion. Even if some of these sleepers are interested in the subject matter, some have authority issues (particularly with female instructors) and simply refuse to acknowledge my expertise. Is it really my fault if they do not take anything away from the class? Does my job description include working with a rebellious student who constantly makes disparaging comments to me and to female students, to the point where they literally refuse to listen to anything I say? Students and teachers must meet in the middle when it comes to efforts; they bring curiosity and a willingness to work, I bring expertise and a willingness to help.

  • It all comes down to respect
  • Posted by CPM , Associate Professor, Dept. of Music at Lamar University on July 7, 2009 at 12:45pm EDT
  • I think the bottom line is respect and trust for students. Instructors/professors must respect the knowledge and skills that students do bring to the classroom and to the learning of new ideas and seek to expand what they (the students) lack. At some point we have to trust them as people who are striving and struggling in good faith to accomplish a purpose. An adversarial attitude is counterproductive to any relationship, especially the student/teacher relationship. Mutual respect and trust make for a much more productive learning and teaching environment.

  • Dr. DH
  • Posted by DFS on July 8, 2009 at 6:45pm EDT
  • I'm sorry I missed the 'Shrooms.' It's been some 30 years since I enjoyed such candy.

    The point here is standards. Get over it, people; either we teach standards, or we teach something besides 'higher education.'

    In other words, something not standard.

    Put down your cocktail of choice, and get back into this game.

  • On Listening
  • Posted by Sam Wineburg , Professor at Stanford University on July 10, 2009 at 11:45am EDT
  • I am surprised by the literalists who rake Prof. Spence over the coals for every extended metaphor. I read his commentary as a cautionary tale of Physician Heal Thyself. We are in business of opening students' minds. If our focus is on futile the process is, how poor our materials are, how the digital age has addled the entire process, we'll never notice the nuances of possibility and aperture in the classroom. Intelligence in teaching one's discipline (as opposed to simply knowing it) is about hearing the seeds of a sophisticated idea in the PowerPointed garble of an inchoate one. Thanks for reminding us of this Prof. Spence.