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The Misguided ‘Online Skills Laboratory’

October 6, 2009

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While seeking to make college more affordable and accessible, the Obama administration has launched a worrisome but largely unnoticed assault upon the nation’s publishers and the vibrant market in online learning. The U.S. House has approved a White House-backed provision to provide $500 million to develop free, and “freely available,” online college courses.

The administration is pushing forward with its trademark certitude; Secretary of Education Arne Duncan humbly suggested last week that the administration’s American Graduation Initiative is the 21st century counterpart to Abraham Lincoln’s Morrill Act and to the landmark post-World War II GI Bill.

Duncan is particularly enamored with the $500 million to develop the “Online Skills Laboratory,” in which the federal government will “invite” colleges, publishers and “other institutions” to create online courses for Uncle Sam in a variety of unspecified areas. The feds will then make the courses freely available and encourage institutions of higher education to offer credit for them.

The proposal is both short-sighted and destructive. It’s one thing to encourage providers to develop ”open source” wares and to promote measures that encourage publishers, colleges and universities to reduce costs and save students money. But it’s another thing entirely for the federal government to use taxpayer dollars to provide services that will undercut those offered by self-sustaining private enterprises.

First off, it’s not clear what problem the administration hopes to solve. Online courses already exist and are offered by an array of publishers and public and private institutions. Access to online courses is hardly an issue. Online enrollment grew from 1.6 million students in 2002 to 3.9 million in 2007, when the figure equaled more than 20 percent of total enrollment at all U.S. degree-granting institutions. U.S. News and World Report reports that nearly 1,000 higher education institutions provide distance learning. For-profit online providers reported that online enrollment was up more than 25 percent from summer 2008 to 2009.

More than half a dozen major textbook publishers, including Pearson, McGraw-Hill, Cengage, W.W. Norton & Co., and John Wiley & Sons, as well as hundreds of smaller providers, develop and distribute online educational content. To take one example, Pearson’s “MyMathLab” is a self-paced customizable online course that the University of Alabama uses to teach online math to more than 10,000 students a year. Janet Poley, president of the American Distance Education Consortium, says that new course development is not a “terribly high need,” and “I’d rather see more of the money go into scholarships for online learning than reinventing courses that have already been invented.”

Now, I’m as skeptical of big publishing as most, and make no claims for the quality of any particular product. But the point is that exactly the kinds of online courses and materials that Duncan and the House are calling for already exist. If Duncan’s claim is that somehow these same providers or new providers will deliver a better-quality product when hired by Uncle Sam, he needs to make that case.

Further, if there is such urgency to act, it is hard to understand why the administration wants to launch a federally directed effort to develop new materials rather than find ways to leverage those that exist.

What is it that federal dollars will buy that isn’t already available? As Tom Allen, CEO of the Association of American Publishers, has noted, “State-of-the-art, market tested and validated educational materials are already available and in use by millions of students at virtually every public and private college campus in America…. Why spend hundreds of millions of taxpayer dollars for the government to attempt to replicate products that already exist?” Sure, Allen is an interested party here, but that doesn’t make the observation any less true.

If the administration is concerned about cost, cost-cutting new providers like StraighterLine illustrate that the efficiencies created by new technologies and delivery systems are already allowing some providers to start offering dramatically cheaper instruction.

Today, the chokepoint is often not the lack of existing online courses or materials but the fact that colleges and universities offer them at prices that approximate those charged to students enrolled in more costly traditional instruction. Of course, this stickiness in price has been due to credentialing and regulatory practices that impede the emergence of low-cost entrants; state-funded institutions that use new e-learning students to cross-subsidize other units; and proprietary operators that have happily responded to this cozy arrangement by competing on convenience rather than price.

Rather than addressing the anti-competitive arrangements and cross-subsidies that have led colleges to profiteer at the expense of students, the administration is pushing to spend half a billion dollars to procure online courses that will be offered free of charge to all comers, both in the U.S. and overseas. The proposal would hide true program costs from both student and taxpayer.

This is sensible only if one assumes that federal contracting and oversight ensure better outcomes than market transactions. But this is the same administration that explains that the “public option” is desirable in health care precisely because it believes in market competition. Moreover, if experience with online education during the past decade is any guide, there is little reason to believe that colleges and universities would actually pass cost savings produced by taxpayer-funded courses on to students.

The measure also manages to raise concerns about academic freedom and stifling critical research and development.

Federal law has long buttressed academic freedom and intellectual pluralism by prohibiting the U.S. Department of Education from exercising control over “curriculum, program of instruction … text books, or other educational materials by any educational institution.” The administration would suddenly have the department funding the creation and dissemination of entire courses. Once the U.S. Department of Education is sponsoring a freely available course financed with taxpayer funds, it will be difficult for all but the most expensive or distinctive institutions or providers to justify paying for an alternative offering. For the huge swath of the curriculum represented by general and introductory courses, it is not a stretch to imagine that federally-sponsored courses would become a de facto national college curriculum.

As for R&D and market innovation, Duncan’s proposal is a profoundly short-term solution. If the federal government started freely offering large swaths of cell phone service, it would be difficult for providers to retain customers. The result would be the gradual erosion of the market place and reduced investment in new products or services. Short-term savings would be gained at the cost of gutting the sector’s ability to keep innovating and improving.

The administration and Congress might want to think twice about undercutting publishing and computer software when the copyright sector, which employs more than five million people, is already wrestling with intellectual piracy and declining print sales.

For those who think that the U.S. Department of Education can develop instructional programs and identify promising innovations and opportunities more effectively and efficiently than the messy market place, the “Online Skills Laboratory” must sound like a swell idea. For those who believe that functioning markets generally yield better outcomes than state-directed enterprises, it is a very troubling development.

Even as his administration has become the majority shareholder in General Motors, appointed a “pay czar” to oversee compensation at the nation’s major banks, and endorsed a “public option” to ensure “competition” in a health care market already populated by more than 2,000 insurers, President Obama has taken pains to explain that he is acting reluctantly and only under duress -- and that, as he told Fortune magazine last year, he continues to be the same “pro-market guy … I always have been.”

The president explained at the time, “I still believe that the business of America is business. But what I also think is that with all that power … comes some responsibilities -- to not game the system, to not oppose increased transparency in the market place, to not oppose fiscally prudent measures to balance our budget.” If the president meant what he said, it is hard to fathom why his administration is moving to undermine productive enterprises, obscure price mechanisms, and spending a half-billion dollars to replicate existing products.

If the president is a “pro-market guy,” this would be a good time to show it. Does he really want to add chief of the national “Online Skills Laboratory” to his list of burdens?

Frederick M. Hess is director of education policy studies at the American Enterprise Institute.

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Comments on The Misguided ‘Online Skills Laboratory’

  • The flip-flops of the free marketeers
  • Posted by Simon Rippon , Uehiro Center for Practical Ethics at Oxford University on October 6, 2009 at 8:15am EDT
  • Mr. Hess makes two criticisms of this program that stand in contradiction with each other, and they are exactly analogous to the bad arguments that have been made against a public option in healthcare:
    1) The government is bad at "innovating and improving" and will not make the long term investment necessary to sustain high quality course offerings available from private institutions. So the government's online courses will be very bad.
    2) The government's services will "provide services that will undercut those offered by self-sustaining private enterprises" because people will no longer be able to justify choosing a private option if a free government option becomes available.

    You can't have it both ways. Either government is so intrinsically unable to run anything that its courses will be bad, and private corporations will have no difficulty finding customers who will continue to pay the existing high prices for their superior services. Or, the government's free courses will be good enough that people will choose them over the private options and continue to do so, and the private alternatives will go out of business and stay out of business.

    The truth is almost certainly somewhere in between these poles. Britain's BBC is a good example of a government entity producing some excellent output that competes with private alternatives including TV and radio channels. Those private companies have not only remained viable, but have been forced to raise their quality and innovate as a result of the strong competition.

    But even if one of the extreme scenarios in US online education were to come true, each of them would only occur according to students' free choices. The fact is that Mr. Hess and the for-profit education sector want students to have fewer choices, all of which have a high price tag and an easy profit.

  • Flip-flops, my ass
  • Posted by DFS on October 6, 2009 at 10:30am EDT
  • Just because a heavy hand is still a hand doesn't means that it demonstrates dexterity.

    Why don't we then just perform surgery with a club?

  • Protecting his royalties
  • Posted by Socialism is not a dirty word on October 6, 2009 at 10:30am EDT
  • Perhaps Mr. Hess is fearful his royalties from book and media sales will diminish if the federal government is able to successfully develop and implement a free, online learning initiative...

  • Understanding free markets
  • Posted by Bob Sweo at UCF on October 6, 2009 at 11:45am EDT
  • Simon Rippon , Says

    "Mr. Hess makes two criticisms of this program that stand in contradiction with each other, and they are exactly analogous to the bad arguments that have been made against a public option in healthcare:
    1) The government is bad at "innovating and improving" and will not make the long term investment necessary to sustain high quality course offerings available from private institutions. So the government's online courses will be very bad.
    2) The government's services will "provide services that will undercut those offered by self-sustaining private enterprises" because people will no longer be able to justify choosing a private option if a free government option becomes available.

    You can't have it both ways."

    The problem is that it is both ways. Half a billion dollars used even fairly stupidly is enough that it will generate some good material along with a lot of junk. The good materials will be plentiful enough and free so they will disuade others from trying to compete by making better products that people have to pay for. Killing actual and potential competitors. Once the competition is dead do you really think the government is going to keep pumping new money into new development? Of course not. The next politician will come along and see they get no credit for a previous politicians program and lets it wither. Thus the materials get old and become of limited use but since the competition is already dead there is no one to step up and challange the weak materials. Thus innovation is destroyed. Yes just like will happen in health care.

  • Flip Flops your derriere
  • Posted by SFD on October 6, 2009 at 12:00pm EDT
  • The banal, childish comment from DFS sums up the strength both of Mr. Hess' argument and those panicked the US might offer some form of morality in health care.

  • Delightful!
  • Posted by C. Shatner on October 6, 2009 at 12:15pm EDT
  • I find it absolutely delightful that a so-called educator is against the government helping people better themselves through education! It wouldn't be fair or balanced if someone weren't against building a smarter society to complete with the rest of the world.

    I would bet that given his druthers, Mr. Hess would prefer that public schools would be a thing of the past. After all, there would be lots of money to be made by forcing people to pay for a basic education!

  • Innovation in Health Care!
  • Posted by SFD on October 6, 2009 at 12:45pm EDT
  • RE: Mr Sweo: Thus innovation is destroyed. Yes just like will happen in health care.
    =========
    I've lived half my life in Europe and half in CA. In Europe, health care is fine; everyone gets treated, no bill, just like it was intended by Hippocrates's Oath. My 4 yr old American daughter spend 3 nights in a UK hospital on vacation last year. Horrible as its was we were given no bill, just kind help. Here in CA, the only innovation I've endured has been two decades of unjustified fees, evasive and pill pushing doctors, extortionate bills for little actual work, and amazingly innovative ways to avoid treating friends who happened to earned less than $100k/year and found themselves ill. Its about healing, not profit.

  • SFD
  • Posted by DFS on October 6, 2009 at 1:00pm EDT
  • I'm glad your daughter's okay.

    You already paid that bill; you just didn't get presented it, up front.

  • Ignorance is not bliss!
  • Posted by Kevin Jones , Assistant Director School of Business & Leadership at Indiana Wesleyan University on October 6, 2009 at 3:45pm EDT
  • Are we really so ignorant and blinded by our naive views that we believe anything is free? Someone pays the bill and it typically ends up being the rapidly diminishing middle class. Whether it is health care or education going to a more socialized model just simply does not make sense; particularly when it comes to quality.

  • The irony
  • Posted by VVV on October 6, 2009 at 5:15pm EDT
  • I find it funny that Mr Hess hangs his argument on the fact that there are already a healthy supply of accessible online courses...and then quotes someone who says "I'd rather see more of the money go into scholarships for online learning". If the courses are so accessible to all, then why do we desperately need 100s of millions of dollars for scholarships? This is exactly the problem, it makes much more sense to spend $10 million to build a suite of state of the art math courses (like CMU's OLI courses which have better proven learning outcomes than almost all of the commercial products out there), than to give 1 million people $100 scholarships to take the courses every year ($100 million/year). Scholarships actually inflate prices as we have seen with private universities nationwide who keep jacking up tuitions as long as the government keeps increasing federal loans/grants.

  • Libertarian Nonsense
  • Posted by CC Prof on October 6, 2009 at 6:45pm EDT
  • Mr. Hess wrote: "But it’s another thing entirely for the federal government to use taxpayer dollars to provide services that will undercut those offered by self-sustaining private enterprises."

    If this general principle were followed, then the government would simply have to shut down completely. Education, police, courts, the military, etc. could all be provided by private enterprise. Of course, some might argue that it is a bad idea to turn everything over to the corporate world that brought us AIG, Enron, Blackwater, etc., but that is exactly the sort of libertarian view that Mr. Hess is proposing.

  • Nonsense
  • Posted by David , Professor on October 6, 2009 at 9:15pm EDT
  • In an era where it is well-nigh impossible to expect students to critically read and reread a textbook chapter--and I teach chemistry which has one of the most competitive publishing markets with eminently content-rich and clear writing--without structuring the class itself around the requirement to do so, how in the world do we foresee that education can occur with the content-poor (both in quality as well as quantity) venues that online materials produce? Online education is akin to text-messaging and takes nearly as much forethought. By-and-large it bears a close resemblance to fast-food, giving an impression of satisfaction with very little nourishment, or to Wal-Mart, the opiate of the masses (whose jobs have gone overseas). That an entire national effort will be devoted to an email-type semblant replete with more miscommunication than communication, and less depth than previously required indicates how bereft of substance and disconnected from history both ancient and modern America has become.

    It is time to stop these cheap experiments and return to costly forms of education. There is a price to pay either way.

  • On-line learning
  • Posted by Ian White , Director at The Enterprise Laboratory UK on October 7, 2009 at 6:00am EDT
  • Another contribution from across the pond.

    The UK's experience with the our Government's on-line University for Industry (UfI) is worth a look. It's not a university, it's not for industry and it's expensive. It does seem to provide some effective content for low skilled workers of a more vocational nature than the BBC's, but clients tend to access the provision in welfare backed centres, rather than in their own homes. This sort of provision is good advice & guidance material. I don't think the Prof should feel too threatened, but he's right to question what problem it is solving.

  • show me the money!
  • Posted by Lisa , Instructional Designer - Curriculum Editor on October 7, 2009 at 9:45am EDT
  • The government has its hands full initiating and enabling reform for K-12 education that is already commanded by the government. It's in terribly ill shape, yet now we are going to enter into the market of seconday education and make that second-rate as well?!

    As a professional that is new to the field of education, but has acquired plenty of graduate training in the sciences from various universities -- and is currently studyin online with Drexel University -- this comes as terribly disappointing news.

    I'll be lucky if my children (who aren't born yet) are educated in the state system well enough to be admitted to the more traditional colleges ...

    I'd like to see us fix what's broken first -- then chart new territory.

  • why spend $500m when it can be done for $15?
  • Posted by Michael J. Trout , CEO at EDUIT, inc on October 8, 2009 at 7:00am EDT
  • Yet again the Fed aims to do something that private industry can do better. We have a proposal for Building India's Education Future and China's that anyone is welcome to read http://bit.ly/3jzE8d. As always the case what the Fed wants to do with $500m can be done with substantially less. It's a shame really. The reality is we need to flatten global education and not just focus on the needs of US students. The reality it is critically important that we do so within the next five to ten years if we are to avert some significant challenges that we will face. Education is a global crisis and the failure to provide it is jeopardizing more than our national security. It may be jeopardizing our very existence. And I would argue we no longer have the luxury of time. The eRevolution is underway will you be ready for the eSingularity? Probably not.

  • David's nonsense
  • Posted by Stephen on November 3, 2009 at 11:45pm EST
  • David decries online learning. "Let's go back to the good ol' days, of pencils and paper." David, experience would tell you as it has me that online learning has extraordinary potential to deliver a rich and fruitful learning environment for students. The problem isn't online vs face to face classes, it's class in a can vs personally crafted courses by locally accountable faculty -- that's the issue. The modality and the depth of the course have little to do with one another. In the hands of a capable and imaginative instructor, distance classes can (and commonly do) provide life-altering educational experiences for large numbers of (even traditional) students. Hard to listen to people who haven't a clue what they're talking about.