In higher education circles, there is something of a feeding frenzy surrounding the issue of assessment. The federal government, due to release a proposed rating system later this fall, wants assessments to create ways to allow one to compare colleges and universities that provide “value”; accrediting organizations want assessments of student learning outcomes; state agencies want assessments to prove that tax dollars are being spent efficiently; institutions want internal assessments that they can use to demonstrate success to their own constituencies.
By far the main goal of this whirlwind of assessment is trying to determine whether an institution effectively delivers knowledge to its students, as though teaching and learning were like a commodity exchange. This view of education very much downplays the role of students in their own education, placing far too much responsibility on teachers and institutions, and overburdening everyone with a never-ending proliferation of paperwork and bureaucracy.
True learning requires a great deal of effort on the part of the learner. Much of this effort must come in the form of self-inquiry, that is, ongoing examination and reexamination of one’s beliefs and habits to determine which ones need to be revised or discarded. This sort of self-examination cannot be done by others, nor can the results of it be delivered by a teacher. It is work that a student must do for himself or herself.
Because of this, most of the work required in attaining what matters most in education is the responsibility of the student. A teacher can make suggestions, point out deficiencies, recommend methods, and model the behavior of someone who has mastered self-transformation. But no teacher can do the work of self-transformation for a student.
Current assessment models habitually and almost obsessively understate the responsibility of the student for his or her own learning, and, what is more consequential, overstate the responsibility of the teacher. Teachers are directed to provide clear written statements of observable learning outcomes; to design courses in which students have the opportunity to achieve those outcomes; to assess whether students achieve those outcomes; and to use the assessments of students to improve the courses so that attainment of the prescribed outcomes is enhanced. The standards do not entirely remove the student as an agent — the course provides the opportunity, while the student must achieve the outcomes. But the assessment procedures prescribe in advance the outcome for the student; the student can achieve nothing of significance, as far as assessment goes, except what the professor preordains.
This is a mechanical and illiberal exercise. If the student fails to attain the end, is it because the professor has not provided a sufficient opportunity? Or because, despite the opportunity being perfectly designed, the student, in his freedom, hasn’t acted? Or maybe the student attains the designed outcome due to her own ingenuity even when the opportunity is ill-designed. Or, heaven forbid, the student has after reflection rejected the outcome desired by the teacher in favor of another. The assessment procedure accurately measures the effectiveness of the curriculum precisely to the extent that the student’s personal freedom is discounted. To the extent that student’s freedom is acknowledged, the assessment procedure has to fail.
True learning belongs much more to the student than to the teacher. Even if the teacher spoon-feeds facts to the students, devises the best possible tests to determine whether students are retaining the facts, tries to fire them up with entertaining excitement, and exhibits perfectly in front of them the behavior of a self-actuated learner, the students will learn little or nothing important about the subject or about themselves if they do not undertake the difficult discipline of taking charge of their own growth. This being the case, obsessing about the responsibility of the teacher without paying at least as much attention to the responsibility of the student is hardly going to produce helpful assessments.
True learning is not about having the right answer, so measuring whether students have the right answers is at best incidental to the essential aims of education. True learning is about mastering the art of asking questions and seeking answers, and applying that mastery to your own life. Ultimately, it is about developing the power of self-transformation, the single most valuable ability one can have for meeting the demands of an ever-changing world. Meaningful assessment measures attainment in these areas, rather than in the areas most congenial to the economic metaphor.
How best to judge whether students have attained the sort of freedom that can be acquired by study? Demand that they undertake and successfully complete intellectual investigations on their own. The independence engendered by such projects empowers students to meet the challenges of life and work. It helps them shape lives worth living, arrived at through thoughtful exploration of the question: What kind of life do I want to make for myself?
What implications does this focus have for assessors? They should move away from easy assessments that miss the point to more difficult assessments that try to measure progress in self-transformation. The Gallup-Purdue Index Report "Great Jobs, Great Lives" found six crucial factors linking the college experience to success at work and overall well-being in the long term:
1. At least one teacher who made learning exciting.
2. Personal concern of teachers for students.
3. Finding a mentor
4. Working on a long-term project for at least one semester.
5. Opportunities to put classroom learning into practice through internships or jobs.
6. Rich extracurricular activities.
Assessors should thus turn all their ingenuity toward measuring the quality of the students’ learning environment, toward measuring students’ engagement with their teachers and their studies, and toward measuring activities in which students practice the freedom they have been working to develop in college. The results should be used to push back against easy assessments based on the categories of economics.
Higher education, on the other hand, would do well to repurpose most of the resources currently devoted to assessment. Use them instead to do away with large lecture classes — the very embodiment of education-as-commodity — so that students can have serious discussions with teachers, and teachers can practice the kind of continuous assessment that really matters.
Christopher B. Nelson is president of St. John's College, in Annapolis.
With rising tuition, families are increasingly concerned about what students can expect after graduation in terms of debt, employment, and earnings. They want to know: What is the value of a college degree? Is it worth the cost? Are graduates getting good-paying jobs?
At the same time, state and federal policymakers are sounding the call to institutions for increased accountability and transparency. Are students graduating? Are they accruing unmanageable debt? Are graduates prepared to enter the workforce?
Colleges and universities struggle to answer some of these questions. Responses rely primarily on anecdotal evidence or under-researched and un-researched assumptions because there are little data available. Student data are the sole dominion of colleges and universities. Workforce data is confined to various state and federal agencies. With no systematic or easy way to pull the various data sources together, colleges universities have limited ability to provide the kind of analysis of return on investment that will satisfy the debate.
But access to unit-record data — connecting the student records to the workforce records — would allow institutions to discover those answers. What’s more, it would give colleges and universities the opportunity to conduct powerful research and analysis on post-graduation outcomes that could shape policies and program development.
For example, education provides a foundation of skills and abilities that students bring into the workforce upon graduation. But how long does this foundation continue to have a significant impact on workforce outcomes after graduation? Research based on unit-record data can also show the strongest predictors of student earnings after graduation — educational experience, the local and national economy, supply and demand within the field, or some combination of each.
President Obama and others have proposed that colleges share such information, and many colleges have objected. They have suggested that the information can’t be obtained; that data would be flawed because graduates of some programs at a college might see different career results than others at the same institution; that such a system would jeopardize student privacy; that it would penalize colleges with programs whose graduates might not earn the most one year out, but five or more years out.
At the University of Texas System, we have found a solution – at least within our own state – and, for the first time, are able to provide valuable information to our students and their families. We are doing so without assuming that data one year out is better or worse than a longer time frame – only that students and families should be able to have lots of statistics to examine. We formed a partnership with the Texas Workforce Commission that gives us access to the quarterly earnings records of our students who have graduated since 2001-02 and are found working in Texas. While most of our alumni do work in Texas, a similar partnership with the Social Security Administration might make this approach possible for institutions whose alumni scatter more than ours do.
With that data, we created seekUT, an online, interactive tool — accessible via desktop, tablet, and mobile device — that provides data on salaries and debt of UT System alumni who earned undergraduate, graduate, and professional degrees for 1, 5, and 10 years after graduation. The data are broken down by specific degrees and majors since we know that an education major and an engineering major from the same institution – both valuable to society – are unlikely to earn the same amount. Also, seekUT introduces the reality of student loan debt to prospective and graduate students. In addition to average total student loan debt, it shows estimated monthly loan payment alongside monthly income, as well as the debt-to-income ratio. And because this is shown over time, students get a longer view of how that debt load might play out over the course of their career as their earnings increase over time.
When we present data in this way, we provide students information to make important decisions about how much debt they can realistically afford to acquire based on what their potential earnings might be, not just a year after graduation, but 5 and 10 years down the road. Students and families can use seekUT to help inform decisions about their education and to plan for their financial future.
Admittedly, it is an incomplete picture. Many of our graduates, especially those with advanced degrees, leave the state. If they enroll elsewhere to continue their education, we can discover that through the National Student Clearinghouse StudentTracker. But for those who are not enrolled, there is no information. In lieu of a federal database, we are exploring other options and partnerships to help fill in these holes, but, for now, there are gaps.
With unit record data we can inform current and prospective students about past performance for graduates in their same major; this is a highly valuable product of this level of data. Access to this information in a user-friendly format can directly benefit students by offering real insights — not just alumni stories or survey-based information — into outcomes. The intent is not to change anyone’s major or sway them from their passion, but, instead, to help students make the decisions now that will allow them to pursue that passion after graduation.
There are a multitude of areas we need to explore, both to answer questions about how our universities are performing and to provide much-needed information to current and prospective students. The only way to definitively provide this important information is through unit-record data.
We recognize that there are legitimate concerns, especially given the nearly constant headlines regarding data breaches, about protecting student privacy and data. And the more expansive the data pool, the larger and more appealing the target. A federal student database may be an attractive target to hackers. But these risks can be mitigated — and are, in fact, on a daily basis by university institutional research offices, as well as state and federal agencies. We safeguard the IDs, locking down access to the original file, and not using any identified data for analysis. And when we display information, we do not include any data for cell sizes less than five. This has been true for the student data that we have always held. Given these safeguards, I believe that the need for the data and the benefits of having access to it far outweigh the risks.
seekUT is an example of just some of what higher education institutions can do with access to their workforce data. But for all its importance, seekUT is a tool to provide users access to the information, to inform individual decisions. It is from the deeper research and analysis of these data, however, that we may see major changes and shifts in the policies that impact all students. That is the true power of these data.
For example, while we are gleaning a great deal of helpful information studying our alumni, this same data gives us insights into our current students who are working while enrolled. UT System is currently examining the impact of income, type of work, and place of work (on or off campus) on student persistence and graduation. The results of this study could have an impact on work-study policies across our institutions.
Higher education institutions can leverage data from outside sources to better-understand student outcomes. However, without a federal unit record database, individual institutions will continue to be forced to forge their own partnerships, yielding piecemeal efforts and incomplete stories. We cannot wait; we must forge ahead. Institutions of higher education have a responsibility to students and parents and to the public.
Stephanie Bond Huie is vice chancellor of the Office of Strategic Initiatives at the University of Texas System.
“Why do we have such trouble telling faculty what they are going to do?” said the self-identified administrator, hastening to add that he “still thinks of himself as part of the faculty.”
“They are our employees, after all. They should be doing what we tell them to do.”
Across a vast number of models for assessment, strategic planning, and student services on display at last month’s IUPUI Assessment Institute, it was disturbingly clear that assessment professionals have identified “The Faculty” (beyond the lip service to #notallfaculty, always as a collective body) as the chief obstacle to successful implementation of campuswide assessment of student learning. Faculty are recalcitrant. They are resistant to change for the sake of being resistant to change. They don’t care about student learning, only about protecting their jobs. They don’t understand the importance of assessment. They need to be guided toward the Gospel with incentives and, if those fail, consequences.
Certainly, one can find faculty members of whom these are true; every organization has those people who do just enough to keep from getting fired. But let me, at risk of offending the choir to whom keynote speaker Ralph Wolff preached, suggest that the faculty-as-enemy trope may well be a problem of the assessment field’s own making. There is a blindness to the organizational and substantive implications of assessment, hidden behind the belief that assessment is nothing more than collecting, analyzing, and acting rationally on information about student learning and faculty effectiveness.
Assessment is not neutral. In thinking of assessment as an effort to determine whether students are learning and faculty are being effective, it is imperative that we unpack the implicit subject doing the determining. That should make clear that assessment is first and foremost a management rather than a pedagogical practice. Assessment not reported to the administration meets the requirements of neither campus assessment processes nor accreditation standards, and is thus indistinguishable from non-assessment. As a fundamental principle of governance in higher education, assessment is designed to promote what social scientist James Scott has called “legibility”: the ability of outsiders to understand and compare conditions across very different areas in order to facilitate those outsiders’ capacity to manage.
The Northwest Commission on Colleges and Universities, for example, requires schools to practice “ongoing systematic collection and analysis of meaningful, assessable, and verifiable data” to demonstrate mission fulfillment. That is not simply demanding that schools make informed judgments. Data must be assessable and verifiable so that evaluators can examine the extent to which programs revise their practices using the assessment data. They can’t do that unless the data make sense to them. Administrators make the same demand on their departments through campus assessment processes. In the process a hierarchical, instrumentally rational, and externally oriented management model replaces one that has traditionally been decentralized, value rational, and peer-driven.
That’s a big shift in power. There are good (and bad) arguments to be made in favor of (and opposed to) it, and ways of managing assessment that shift that power more or less than others. Assessment professionals are naïve, however, to think that those shifts don’t happen, and fools to think that the people on the losing end of them will not notice or simply give in without objection.
At the same time, assessment also imposes substantive demands on programs through its demand that they “close the loop” and adapt their curriculums to those legible results regardless of how meaningful those results are to the programs themselves. An externally valid standard might demand significant changes to the curriculum that move the program away from its vision.
In my former department we used the ETS Major Field Test as such a standard. But while the MFT tests knowledge of political science as a whole, in political science competence is specific to subfields. Even at the undergraduate level students specialize sufficiently to be, for example, fully conversant in international relations and ignorant of political thought. The overall MFT score does not distinguish between competent specialization and broad mediocrity. One solution was to expect that students would demonstrate excellence in at least one subfield of the discipline. The curriculum would then have to require that students took nearly every course we offered in a subfield, and staffing realities in our program would inevitably make that field American politics.
Because the MFT was legible to a retired Air Force officer (the institutional effectiveness director), an English professor (the dean), a chemist (the provost), and a political appointee with no previous experience in higher education (the president), it stayed in place as a benchmark of progress, but offered little to guide program management. The main tool we settled on was an assessment of the research paper produced in a required junior-level research methods course (that nearly all students put off to their final semester). That assessment gave a common basis for evaluation (knowledge of quantitative research methods) and allowed faculty to evaluate substantive knowledge in a very narrow range of content through the literature review. But it also shifted emphasis toward quantitative work in the discipline, and further marginalized political thought altogether since that subfield isn’t based on empirical methods. We considered adding a political thought assignment, but that would have required students to prioritize that over the empirical fields (no other substantive field having a required assignment) rather than putting it on equal footing.
Evaluating a program with “meaningful, assessable, and verifiable data” can’t be done without changing the program. To “close the loop” based on MFT results required a substantive change in how we saw our mission: from producing well-rounded students to specialists in American politics. To do so with the methods paper required changes in course syllabuses and advising to bring more emphasis on empirical fields, more quantitative rather than qualitative work within those fields, more emphasis on methods supporting conclusions rather than the substance of the conclusions, and less coursework in political thought. We had a choice between these options. But we could not choose an option that would not require change in response to the standard, not just the results.
This is the reality facing those, like the administrator I quoted at the beginning of this essay, who believe that they can tell faculty what to do with assessment without telling them what to do with the curriculum. If assessment requires that a program make changes based on the results of its assessment processes, then the selection of processes defines a domain of curricular changes that can result. Some of these will be unavoidable: a multiple-choice test will require faculty to favor knowledge transmission over synthetic thinking. Others will be completely proscribed: if employment in the subfield of specialization is an assessment measure, the curriculum in political thought will never be reinforced, because people don’t work in political thought. But no process can be neutral among all possible curriculums.
Again, that may or may not be a bad thing. Sometimes a curriculum just doesn’t work, and assessment can be a way to identify it and replace it with something that does. But the substantive influence of assessment is most certainly a thing one way or the other, and that thing means that assessment professionals can’t say that assessment doesn’t change what faculty teach and how they teach it. When they tell faculty members that, they appear at best clueless and at worst disingenuous. With most faculty members having oversensitive BS detectors to begin with, especially when dealing with administrators, piling higher and deeper doesn’t exactly win friends and influence people.
The blindness that comes from belief in organizationally and curricularly neutral assessment is, I think, at the heart of the condescending attitudes toward faculty at the Assessment Institute. In the day two plenary session, one audience member asked, essentially, “What do we do about them?” as if there were no faculty members in the room. The faculty member next to me was quick to tune out as the panel took up the discussion with the usual platitudes about buy-in and caring about learning.
Throughout the conference there was plenty of discussion of why faculty members don’t “get it.” Of how to get them to buy into assessment on the institutional effectiveness office’s terms. Of providing effective incentives — carrots, yes, but plenty of sticks — to get them to cooperate. Of how to explain the importance of accreditation to them, as if they are unaware of even the basics. And of faculty paranoia that assessment was a means for the administration to come for their jobs.
What there wasn’t: discussion of what the faculty’s concerns with assessment actually are. Of how assessment processes do in fact influence what happens in classrooms. Of how assessment feeds program review, thus influencing administrative decisions about program closure and the allocation of tenure lines (especially of the conversion of tenure lines to adjunct positions when vacancies occur). Of the possibility that assessment might have unintended consequences that hinder student learning. These are very real concerns for faculty members, and should be for assessment professionals as well.
Nor was there discussion of what assessment professionals can do to work with faculty in a relationship that doesn’t subordinate faculty. Of how assessment professionals can build genuinely collaborative rather than merely cooptive relationships with faculty members. Of, more than anything, the virtues of listening before telling. When it comes to these things, it is the assessment field that doesn’t “get it.”
Let me assure you, as a former faculty member who talks about these issues with current ones: faculty members do care about whether students learn. In fact, many lose sleep over it. Faculty members informally assess their teaching techniques every time they leave a classroom and adjust what they do accordingly. In fact, that usually happens before they walk back into that classroom, not at the end of a two-year assessment cycle. Faculty members most certainly feel disrespected by suggestions they only care for themselves. In fact, it is downright offensive to suggest that they are selfish when in order to make learning happen they frequently make less than their graduates do and live in the places their graduates talk of escaping.
Assessment professionals need to approach faculty members as equal partners rather than as counterrevolutionaries in need of reeducation. That’s common courtesy, to be sure. But it is also essential if assessment is to actually improve student learning.
You do care about student learning, don’t you?
Jeffrey Alan Johnson is assistant director of institutional effectiveness and planning at Utah Valley University.
Submitted by Paul Fain on November 4, 2014 - 3:00am
The University of Texas System on Monday announced a plan to create a broad, competency-based education program in the medical sciences. The system-wide curriculum will be aimed at learners from high school through post-graduate studies, according to a news release. The forthcoming competency-based credentials will be personalized, adaptive and industry-aligned, the system said. The University of Texas Rio Grande Valley, which opens next year, will offer the curriculum's undergraduate degree.
Submitted by Paul Fain on October 30, 2014 - 3:00am
Akron beat out 56 other cities in a contest to increase college-degree production during a four-year period that concluded in 2013. The city on Wednesday received the $1 million Talent Dividend Prize, which was sponsored by the nonprofit groups CEOs for Cities and Living Cities. The contest was based on proportional increases in degrees issued, with extra weight given to four-year and graduate degrees. Overall, the group had a 7.6 percent increase. Akron topped the list with a 20.2 percent increase. An additional 69,000 associate degrees and 55,000 bachelor's or graduate degrees were awarded by colleges in the 57 urban areas.
Press accounts are describing dramatic testimony in the second day of the trial of the Accrediting Commission for Community and Junior Colleges, which stands accused in a lawsuit in California court of being unfair in its evaluations of City College of San Francisco.
Barbara Beno, president of the commission, made two admissions in testimony Tuesday that were seen by supporters of the college -- whose accreditation the commission voted to revoke -- as key evidence. First, she admitted that when the commission identified new problems at the college, which was at risk of losing accreditation, it did not give the college required time to respond, The San Francisco Chroniclereported. Beno made this admission only after a judge told her she hadn't been answering the question and needed to do so.
Second, she admitted that she asked the accrediting team to remove some positive language from the report, and that the team did so. The removed language said that the college “demonstrated a high level of dedication, passion and enthusiasm to address the issues, and provided evidence of compelling action to address previous findings.” Beno told the court that she asked that the passage be removed because she was concerned about a lack of "clarity" in the phrase "compelling action."
The commission has maintained that its findings on City College of San Francisco were appropriate.
Submitted by Paul Fain on October 23, 2014 - 3:00am
The Council for Higher Education Accreditation (CHEA) and the Presidents' Forum this week released a policy report that explores the potential for an external quality review process for "non-institutional" providers in higher education. This emerging field include companies and nonprofits that offer courses, modules or badges. Most of this sector is online, non-credit and low-cost.
The two groups last year formed a commission to look at options for quality assurance in the space. The commission's report describes three possibilities: a voluntary, cooperative effort by providers; a voluntary service offered by an existing third-party association; or a new external group created for this purpose.
"The commission calls upon the postsecondary education community to seize this moment as a critical time to consider development, adoption and extension of new approaches that address the need for institutional and organizational quality review," the report said.